10 of 10 ITSM Jobs in Buckinghamshire

learning. Up to date IT technical qualifications e.g. MCSA, MCSE, MCITP, CCNA (or equivalent qualification/relevant experience). Evidence of continual personal development and specialist knowledge. Desirable IT Service Management qualification e.g. ITIL Foundation (or equivalent qualification/relevant experience). Project Management qualification e.g. Prince 2 Foundation. Experience Essential Significant experience working in a complex IT environment. Advanced More ❯

to build and maintain good relationships with all levels of service management, the customer and Computacenters internal service providers Skills in the areas of IT Infrastructure Services and IT Service Management (ITIL) Basic experience in the analysis, design and optimization of process flows Ability to present performance measurably Basic knowledge of common service management tools ITIL V4 Foundation certification or More ❯

skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and workload. Leverage your technical expertise and collaborate with the More ❯

Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilize remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession More ❯

Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Administer backup technologies and antivirus/security software. Execute cable patching and utilize remote access tools. Leverage ITSM tools for streamlined service delivery. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. Possess outstanding customer service and communication aptitudes. Display a fervent dedication to their profession More ❯

leadership role. Strong technical background across Office 365, Active Directory, and related enterprise systems. Proven experience managing large-scale endpoint environments and infrastructure projects. Strong understanding of IT governance, ITSM/ITIL best practices, and cybersecurity frameworks. Vendor and stakeholder management experience within a customer-focused enterprise environment. Excellent communication skills with the ability to translate technical issues into business More ❯

skills with a positive, can-do attitude. Highly organised and detail oriented. Valid manual driving licence (essential for travel). SC Clearance (mandatory). Familiarity with ServiceNow or similar ITSM platforms (preferred). Willingness to travel frequently (up to 90% of the role). How to Apply: If you're interested in this role, click 'apply now' to forward an More ❯

steps. Overcoming risks and any issues found during testing. To be successful in the role you will: Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. An understanding of ITIL, and experience of advising best practices, methodologies and test execution. Knowledge & experience More ❯

the JML lifecycle activities—ensuring timely setup for new joiners, updates for internal movers, and removal of access for leavers. Process and track access-related requests through the ServiceNow ITSM platform, ensuring all workload and provisioning statuses are accurately updated in relevant records and documents. Manage incoming requests from employees and automated processes in the ITSM system, ensuring all tasks … administrative, coordination, or business support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication skills and a proactive More ❯

platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security, infrastructure … Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset More ❯