6 of 6 Root Cause Analysis Jobs in Cambridgeshire

service excellence. What You'll Do Advanced Technical Support Own and resolve complex, high-priority incidents escalated from 2nd Line Deliver advanced troubleshooting and root cause analysis Administer and optimise Microsoft 365, Azure, Windows Server, virtualisation, and networking environments Configure and manage firewalls, switches, routers, and security … technical teams to ensure consistent, high-quality delivery Provide expert insight during client reviews and technical discussions Continuous Improvement Identify recurring issues and drive root cause investigations Support automation and optimisation initiatives Maintain clear, accurate documentation across technical processes Stay current with emerging technologies and recommend improvements What ...

against requirements/acceptance criteria. Test usability, stability, and performance across the stack including Angular-based front-ends, API-based backends, and databases. Perform root cause analysis on test failures and system issues. Help develop and maintain automated test suites. Work closely with Developers and collaborate cross ...

with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios Proactively identify and raise methods of improving team efficiency and procedures to improve support ...

test environment provisioning Implement parallel test execution, flaky test handling, retry strategies, and test isolation Monitor test results, analyze failures, and provide timely root-cause analysis Collaborate with developers, QA, and product teams to ensure quality goals are met Document framework usage, coding standards, and onboarding guides ...

Experience with modern observability tooling (Prometheus, ClickHouse, Grafana) Proven experience designing and operating complex distributed systems Experience with configuration management (SaltStack, Ansible, Puppet) Strong root-cause analysis skills with a blameless, data-driven approach to incidents ...

clean, tested code; automate everything from CI/CD pipelines (Azure DevOps/GitHub Actions) to performance benchmarks. Investigate and diagnose issues and perform root cause analysis. Collaborate cross-functionally with Product, Design, and Customer Success. Propose incremental improvements and occasionally explore new tech (e.g. Azure OpenAI) when ...