9 of 9 Service Analyst Jobs in Cambridgeshire

2nd Line Service Desk Analyst – Huntingdon Contract Personnel are looking for an experienced 2nd Line Service Desk Analyst for our well-known client based in Huntingdon. How does the day-to-day look? Answer telephone calls and raise comprehensive support tickets. Demonstrate excellent customer service at all times. Guide and support 1st Line Service Desk Analysts and Field Service Engineers, mentoring to enhance skills and abilities. Investigate, diagnose and resolve technical 2nd line incidents and service requests, escalating appropriately to 3rd line where necessary. Adhere to SLA’s, keeping users updated … various software and hardware technologies supported and implemented by the company. Liaise with 3rd party support for ticket resolution as appropriate. Assist 1st Line Service Desk Analysts in times of need, or during busy periods. Review, develop and produce in depth Knowledge Base Articles for the development and progression More ❯

2nd Line Service Desk Analyst Huntingdon Contract Personnel are looking for an experienced 2nd Line Service Desk Analyst for our well-known client based in Huntingdon. How does the day-to-day look? Answer telephone calls and raise comprehensive support tickets. Demonstrate excellent customer service at all times. Guide and support 1st Line Service Desk Analysts and Field Service Engineers, mentoring to enhance skills and abilities. Investigate, diagnose and resolve technical 2nd line incidents and service requests, escalating appropriately to 3rd line where necessary. Adhere to SLA s, keeping users updated … various software and hardware technologies supported and implemented by the company. Liaise with 3rd party support for ticket resolution as appropriate. Assist 1st Line Service Desk Analysts in times of need, or during busy periods. Review, develop and produce in depth Knowledge Base Articles for the development and progression More ❯

2nd Line Service Desk Analyst – Huntingdon Contract Personnel are looking for an experienced 2nd Line Service Desk Analyst for our well-known client based in Huntingdon. How does the day-to-day look? Answer telephone calls and raise comprehensive support tickets. Demonstrate excellent customer service at all times. Guide and support 1st Line Service Desk Analysts and Field Service Engineers, mentoring to enhance skills and abilities. Investigate, diagnose and resolve technical 2nd line incidents and service requests, escalating appropriately to 3rd line where necessary. Adhere to SLA’s, keeping users updated … various software and hardware technologies supported and implemented by the company. Liaise with 3rd party support for ticket resolution as appropriate. Assist 1st Line Service Desk Analysts in times of need, or during busy periods. Review, develop and produce in depth Knowledge Base Articles for the development and progression More ❯

Job Description - Service Management Analyst (006145) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It's why we're on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in … save money and that's why good things happen when you meerkat. We'd love you to be part of our journey. As the Service Management Analyst you will act as a key point for CtMs Service Management activities to ensure that we provide a first class … service to our customers. Ensuring our processes are meeting and continue to meet the needs of the business by applying a principle of 'value first' as part of a regular review cycle. You will analyze data, identify trends, provide insight to key stakeholders in order to drive improvement. Everyone More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday – Friday 8:00am – 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death … in service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients’ needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯

2nd Line Service Desk Analyst Location: St Ives, Cambridgeshire Hours: Monday Friday 8:00am 5:00pm Salary: £28,500 - £33,000 Benefits: 25 days holiday + 8 bank holidays, onsite parking, 24/7 access to Udemy for business, 24/7 access to GP support, 4x death … in service cover, enhanced pension, store discounts, cycle to work scheme, electric car scheme. Duration: Permanent Our client is searching for a tech-savvy problem solver to play a pivotal role in their daily operations. If your passionate about delivery top-notch IT support and ensuring clients needs are … escalating incidents to 3rd line where needed. Ensuring seamless client communication and managing expectations. Collaborating with the wider IT team to improve processes and service delivery. Staying ahead of the game by continuously improving your technical knowledge. What we are looking for: Proven experience working in a helpdesk environment More ❯

Support Coordinator - Hybrid - Cambridge - £30,000 My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office. More ❯

Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯

Support Coordinator - Hybrid - Cambridge - £30,000 My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office. More ❯