18 of 18 Incident Management Jobs in Central London

Datalake Service and the Core Banking System. You will oversee their deployment, development, enhancements and production operations. You should have extensive experience and skills in Software Engineering, DevOps, project management, incident management, team management and stakeholder management. Additionally, you should have expertise in: Multi-threaded Java backend development API and SQL database development Typescript and Node.js More ❯

DISA sits within the Digital Infrastructure team, part of the Service Delivery department. The role reports to the Digital Infrastructure Team Leader (DITL) and works closely with the Campaign Management department within the Commercial Sales division as well as Digital Support, Incident Management and Projects teams within the Technical Operations division. JCDecaux UK is a challenging and … working practices are continually strived for, and the role of DISA is crucial to both the division and wider company's success. What you'll be doing Capabilities Issue Management & Support Improve systems by studying current practices, suggesting modifications to the DITL and Head of Digital Services (HDS) Prepare incident reports collecting, analysing and summarizing information Implement router … for scheduling digital campaigns and one off exceptional or unusual dynamic campaigns Highlight and escalate concerns regarding physical/network security concerns to DITL for review and appraisal Stakeholder Management Communicates with project stakeholders at all levels Forges and strengthens relationships with the business Communication of issues and risks in projects to the DSSTL, HDS and SBA-DIG Excellent More ❯

and compliance with industry standards. This position is ideal for someone who thrives in a collaborative environment and is passionate about optimising cloud infrastructure and automation processes. Requirements Infrastructure Management: Design, implement, and manage infrastructure using Terraform for scalable and secure provisioning. Compliance & Security: Ensure platform provisioning aligns with ISO and SOC compliance standards while collaborating with the InfoSec … manage containerised applications using Docker and other orchestration tools. Observability & Monitoring: Provision and maintain observability platforms such as DataDog, Splunk, or New Relic to gain monitoring and performance insights. Incident Management: Establish and oversee monitoring and incident management processes to ensure system reliability. Site Reliability Engineering (SRE): Perform SRE duties to ensure system availability, performance, and More ❯

Desk staff along with senior-level system administrators. The role is approximately 50% Hands on Technical and 50% Managing/Project Managing and likely to grow more to the Management side over time. Previous Financial/Banking experience in a Low Latency environment would he highly beneficial but not essential. Responsibilities and Duties The successful candidate will manage both … development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company’s PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance … degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure … compliance of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required … Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

development, QA and multiple production trading systems including some belonging to third party clients. Collaborate with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, root cause analysis, and rapid resolution of system outages or performance degradation. Ensure … compliance of procedures such as change management, patch management and security and audit processes. Assist in the maintenance of these procedures. Support regular security audits and penetration tests, addressing findings and oversee any remediation work. Improve system monitoring, alerting, documentation, operating procedures and incident response processes. Manage, mentor, plan and coordinate the activities of both teams. Required … Experience Ideally 7+ years Linux system administration experience with at least 3 years in a managerial or team lead role. Strong expertise with RHEL-based systems, including installation, ongoing management, monitoring, performance tuning, system security hardening, etc. Proven track record of managing geographically distributed teams, including senior engineers and tier-1/2 support staff including on-call and More ❯

to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite IT Field Support Engineer include: Oversee the management, maintenance, and security of networks and associated systems (listed below), ensuring they are reliable, secure, and aligned with best practice IT governance Ensure systems remain current through regular updates … and adherence to industry standards Provide training and support to users and team members on all aspects of the networks and associated systems Where appropriate, delegate routine management tasks to other team members to ensure efficient operations and knowledge sharing Provide Deskside technical support to end users. Log and classify incidents and requests Troubleshoot and resolve issues with Microsoft … when required Manage your time effectively to achieve the best productivity during the day/week Provide customers with regular updates using the appropriate channels and the company service management platform Ensure the ticket’s information are always of the highest standard (both, detail and quality of the written information) Follow Company processes for Incident Management, Service More ❯

in a regulated environment and can bridge the gap between business operations, support, and technical delivery. You’ll be responsible for owning the platform’s day-to-day service management, leading deployments and change activity, and ensuring everything runs smoothly from a configuration, performance, and compliance perspective. Role & Responsibilities: Take ownership of the live service for a Salesforce-native … SaaS platform Manage the configuration and deployment of Salesforce changes across environments Work closely with technical teams on customisations and integrations Lead incident, problem, and change management using ITIL-aligned processes Act as the main escalation point for technical issues and platform-related incidents Ensure the platform adheres to compliance and regulatory requirements Drive continual service improvements and … support scalability as the business grows Essential Skills & Requirements: Strong, hands-on Salesforce experience, including deployments and configuration Proven background in Service Management or a similar application/platform support role Understanding of the Salesforce ecosystem, limitations, and best practices Experience in a regulated environment (e.g. fintech, healthtech, legaltech, insurtech, etc.) Familiarity with ITIL processes, especially change, release, and More ❯

Account Management Specialist 12 Month Contract £250 - £300 per day Inside IR35 City of London Hybrid 2 days on-site Our client is hiring for a motivated Account Management Specialist to join a fast-paced FinTech Partnerships team inLondon. In this role, youll have the opportunity to shape the future of payment solutions by working closely with some … operations for key partner accounts, providing insights through regular reporting and recommending enhancements to commercial processes. Take ownership of a secondary task within the FinTech Partnerships team, such as incident management, CRM administration and optimisation, or stakeholder management and knowledge sharing. What You Bring: 3+ years of experience, or equivalent, in a similar role (e.g., Key Account … Management, Sales, Business Development), ideally within the fintech or payments industry. Prior experience working with or within banks, EMIs, PSPs, or fintech companies. Strong analytical, communication, and project management skills, with the ability to drive improvements and influence stakeholders at various levels. Apply now to be considered. More ❯

in regulated environments) Strong technical background with Microsoft stack (.NET Core, C#, SQL, etc.) Familiarity with modern cloud platforms and observability tools (e.g. Dynatrace, Azure App Insights) Confident in incident management, stakeholder engagement, and service governance Knowledge of ITIL and a continuous improvement mindset Excellent communication and team management skills Interested in making a real impact in More ❯

are met or exceeded; works with the CSM to enhance security team effectiveness and performance. 5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team. 6. Oversees site security systems to ensure safe and compliant operation of the facility. 7. Maintains and troubleshoots on-site security technology. 8. Assists with site equipment inspections … and audit compliance. 9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures. 10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable. 11. Performs additional tasks assigned by management. 12. Keeps management informed of major accomplishments, issues and concerns. 13. Identifies security shortfalls and offers … means of transportation (public or private). EDUCATION/EXPERIENCE • Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management. • Experience with Microsoft More ❯

across the website and the Shopify platform; coordinate audits and technical improvements with the agency. Maintain digital governance frameworks, ensure compliance with privacy regulations (e.g., GDPR), and implement effective incident management protocols. Drive analytics interpretation and reporting for leadership; coordinate performance measurement and continuous improvement activities. Facilitate digital governance meetings and strategic steering sessions, incorporating innovation pilots and … Design and deliver training programs and documentation to upskill internal teams on digital tools, CMS workflows, analytics platforms, and best practices. Required Skills & Experience 5+ years’ experience in website management, within cultural, luxury, or creative sectors. Preferred agency background desired. Proven experience managing external digital agencies and cross-functional teams in an agile environment. Preferred knowledge of headless CMS … privacy compliance. Experience in collaborating with marketing teams, CRM tools, social platforms and media. Demonstrated leadership and mentorship skills in managing junior staff and training colleagues. Excellent communication, stakeholder management, and organisational skills. Personal Characteristics Passion for the art world, luxury culture, and high-end brand experiences. Collaborative and inclusive leadership style. Highly organised, detail-oriented, and proactive. Curious More ❯

review process for ongoing service improvement Assess the most effective methods and technologies to approach tasks, with a focus on automating processes where possible Establish and implement a document management framework ensuring consistent production and updating of documents that support the incident management process APPLY NOW More ❯

people, processes or facilities. THE ROLE · Assist in the development, execution and maintenance of business continuity documents including business impact analysis and office risk assessments. · Support business recovery, crisis management, and disaster-preparedness planning within the organization. · Disseminate information on business continuity processes, standards and initiatives. · Assist in coordinating business continuity exercises and testing of the mass notification system. … Provide support throughout live events that impact the business continuity plan. · Engage, deliver and track business continuity training to new members on local crisis management teams. IDEAL CANDIATE · The ideal candidate will have excellent verbal and written communication skills with the ability to coordinate multiple projects/assignments simultaneously and complete tasks accurately and on a timely basis. · Experience … notification system platforms (AlertFind, Send Word Now, Everbridge), business continuity software (Fusion, Cobalt, LDRPS, etc.) and Power BI. · Experience in a BCM or related role · Experience with crisis/incident management and IT DR · Good understanding of BCM standards · CBCP designation a plus · Excellent verbal, written and interpersonal skills · Proficient in Microsoft Office Suite, e.g. Excel, Word, PowerPoint More ❯

Flink, Kafka, and Python. This is a fantastic opportunity to step into a SRE role focused on data reliability in a modern cloud native environment, with full ownership of incident management, architecture, and performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS *Act as an escalation point for critical … of Apache Flink, Kafka, and Python in production environments *Hands-on AWS experience with AWS (Lambda, EMR, Step Functions, Redshift, etc.) *Comfortable with monitoring tools, distributed systems debugging, and incident response Reference Number: BBBH259303 To apply for this role or for to be considered for further roles, please click 'Apply Now' or contact Tommy Williams at Rise Technical Recruitment. More ❯

productivity and performance, ensuring the most effective and efficient use of the systems. They will lead on troubleshooting system problems and customer enquiries, following agreed procedures for system and incident management, including documenting actions and outcomes. They will develop reports using varied report-writing or data extraction tools. They will be responsible for the support of Key system … interfaces Required Experience, Skills and Knowledge: Substantial experience of development and support of iTrent HR applications in particular technical configuration and management of Payroll and Core HR modules. Advanced Excel skills and a proven ability to handle and analyse large quantities of data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration More ❯

rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries. In this role you'll take ownership of platform reliability, resilience engineering, and incident management across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems. The ideal candidate will be an More ❯

incidents, optimizing SIEM configurations, and contributing to threat detection and response strategies. This role requires hands-on experience with both platforms and a deep understanding of cybersecurity principles and incident management. Key Responsibilities: Monitor and investigate security alerts from Microsoft Sentinel and LogRhythm . Analyze logs, network traffic, and other data sources to detect threats and suspicious activities. Develop … and tune detection rules, analytics, and alerting logic in both SIEM platforms. Collaborate with incident response teams to contain and remediate security incidents. Create dashboards, workbooks, and reports for stakeholders. Perform threat hunting activities and support continuous improvement of SOC processes. Maintain and enhance use cases, playbooks, and automation (e.g., with Logic Apps or SOAR). Ensure SIEM solutions More ❯