1 to 15 of 15 Incident Management Jobs in Central London

w in Office International Banking Group Day Rate Contract We anticipate a requirement for several Regulatory Business Analysts with experience covering ICT-related infrastructure management, disaster recovery, incident reporting, and/or change management, as well as a strong understanding of the DORA regulation, to support our … financial client's compliance uplift programme. Key Responsibilities: Update policies, procedures, and standards for Capacity Management, Event Management, Systems Monitoring, Disaster Recovery, Incident Management, and Secure Coding to align with existing traceability matrices. Collaborate with tooling developers to ensure all ICT resilience requirements are covered. Review … and modify them as necessary. Uplift reporting templates to meet DORA regulatory requirements as prescribed in existing traceability matrices. Establish ICT processes for Capacity Management, Event Management, Systems Monitoring, Disaster Recovery, Incident Management, and Secure Coding, as described in DORA and supporting RTS. Complete impact assessments more »

DORA Technology Resilience Specialists (Disaster Recovery, Incident Reporting, Capacity Management ) London Hybrid: 2 Days p/w in Office International Banking Group Day Rate Contract We anticipate a requirement for subject matter experts to work on several technology operational resilience initiatives related to the DORA regulatory framework. These … contract opportunities would be with a financial client who would be looking for three SMEs with specialist knowledge of ICT Disaster Recovery, Incident Reporting, or Capacity Management. As an SME working on this large-scale programme of work, you can expect to get involved in a mix of the … following; Implement uplifted Disaster Recovery, Incident Reporting and/or Capacity Management policies, procedures, and standards to align with DORA regulations Collaborate with tooling developers to ensure ITDR (Information Technology Disaster Recovery), Incident Management and Capacity Management requirements are covered Review and modify Regulatory Technical more »

DORA Technology Resilience Specialists (Disaster Recovery, Incident Reporting, Capacity Management ) London Hybrid: 2 Days p/w in Office International Banking Group Day Rate Contract We anticipate a requirement for subject matter experts to work on several technology operational resilience initiatives related to the DORA regulatory framework. These … contract opportunities would be with a financial client who would be looking for three SMEs with specialist knowledge of ICT Disaster Recovery, Incident Reporting, or Capacity Management. As an SME working on this large-scale programme of work, you can expect to get involved in a mix of the … following; Implement uplifted Disaster Recovery, Incident Reporting and/or Capacity Management policies, procedures, and standards to align with DORA regulations Collaborate with tooling developers to ensure ITDR (Information Technology Disaster Recovery), Incident Management and Capacity Management requirements are covered Review and modify Regulatory Technical more »

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues more »

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues more »

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting … repairs through adjustment, cleaning or replacement of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues more »

s critical infrastructure, intellectual property and customer data, against evolving cyber threats, ensuring no interruption to their operations. The main duties span cyber threat management, real-time attack detection and prevention and swift remediation, integrated with advanced artificial intelligence and machine learning. Additionally, they leverage Cyber DevOps automations to … IT, OT, and IP networks, such as IPSec VPNs, Firewalls, SIEM, IPS/IDS, AV/EDR solutions, LDAP/AD, etc. Privileged Access Management and related tools High level of expertise on Vulnerability and Compliance Management; DDOS protection Hands on experience on Cyber Security engineering and design … security products (threat detection, mitigations, end user detection and response, micro segmentation, zero trust) Experience working within an ITIL environment, or a structured platform management, in particular change and incident management Professional certifications, e.g., CISSP, CISM, CCNP, CCIE, AWS Certified Security, etc. Key Accountabilities Support end-to more »

continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute … In-depth knowledge of a scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (e.g. BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team more »

team members. What you'll bring Required: Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills. Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies. … Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL. Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives. Effective interpersonal and communication … skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions. Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services. Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols more »

team members. What you'll bring Required: Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills. Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies. … Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL. Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives. Effective interpersonal and communication … skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions. Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services. Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols more »

team members. What you'll bring Required: Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills. Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies. … Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL. Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives. Effective interpersonal and communication … skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions. Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services. Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols more »

team members. What you'll bring Required: Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills. Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies. … Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL. Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives. Effective interpersonal and communication … skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions. Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services. Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols more »

team members. What you'll bring Required: Proven experience in leading and managing a team of SRE & Infrastructure Engineers, demonstrating strong leadership and people management skills. Proficiency in a wide range of cloud & infrastructure technologies, including but not limited to Azure, AWS, Windows, Unix, Virtualisation, Database and Unix technologies. … Track record of successfully delivering large-scale infrastructure projects on time and within budget, with experience in project management methodologies such as Agile or ITIL. Ability to develop and implement strategic plans for SRE & infrastructure engineering, aligning technology solutions with the department goals and objectives. Effective interpersonal and communication … skills for engaging with internal stakeholders, understanding their evolving needs, and providing solutions. Experience in vendor selection, contract negotiation, and ongoing vendor relationship management to ensure cost-effective and efficient infrastructure services. Knowledge of industry compliance standards (e.g., ISO, NIST, GDPR) and experience in implementing security measures and protocols more »

produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation - Create solutions to automate the scheduling and scaling of application workloads Cloud Management - Skilled in the … design, deployment and management of Public or Private Cloud environments Configuration Management - Practice good configuration and source code control of all artefacts Human skills : Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port … high level understanding of application development technology to enable them to build and deploy Databases - Should be able to deploy and maintain different database management systems and understand enough to fault find issues Legacy Infrastructures - Not all projects will use modern technology exclusively, some may deploy to or integrate more »

during live events (including non-technical issues) and escalate to appropriate service providers; track to resolution, ensure client is kept fully informed Ensure that incident management process is followed so that faults, failures and equipment maintenance is captured and resolved The Technical Event Producer will be responsible for more »