EUC Service Resilience & Engineering Lead
- Hiring Organisation
- Networking People (UK) Limited
- Location
- City of London, London, United Kingdom
- Employment Type
- Contract
problem management across a large-scale End User Computing (EUC) environment. This role will lead a specialist engineering capability focused on proactive issue detection, root cause analysis, service improvement, and operational stability. Working closely with engineering, operations, service management, and transformation teams, you will ensure that technology … analytics, and operational tooling. Coordinate investigations into major incidents and recurring service disruptions, ensuring timely escalation from incident to problem management. Lead and oversee Root Cause Analysis (RCA) activities, driving effective remediation and permanent fixes. Manage specialist engineering resources to ensure appropriate technical coverage, capacity planning ...