networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the company’s PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of company procedures such as change management, patch management and security and audit processes. … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
City of London, London, United Kingdom Hybrid / WFH Options
REC SOLUTIONS LIMITED
with development, networks, ops and product teams on strategic IT initiatives. Assist with planning, management and resource allocation of inter-departmental projects alongside the PM team. Oversee incident management, rootcauseanalysis, and rapid resolution of system outages or performance degradation. Ensure compliance of procedures such as change management, patch management and security and audit processes. Assist … understanding of cybersecurity principles and experience implementing security measures in a regulated environment. Ability to coach, mentor, and upskill staff; develop career paths and ensure team resilience. Experience undertaking rootcauseanalysis including prevention orientated solution reporting. Working experience with deployment tools (e.g. GitLab pipelines) and rollback strategies. Proficiency in managing bare-metal servers, virtualization platforms such More ❯
This is a key appointment and will require the individual to be technically strong with a critical engineering/data centre background. This position will get involved regularly with rootcauseanalysis, fault rectification and act as the appointed Senior Authorised Person, for the operation of both Low and High Voltage equipment . The position will be … a mix of Hybrid working and travelling to sites around the M25 Role Profile: Senior Authorised Person for HV Rootcauseanalysis/review of any technical faults Carrying out scenario and training with engineering staff Liaising with the clients to ensure excellent feedback and customer satisfaction Assisting and Organising with System shutdowns across sites Providing technical More ❯
hybrid cloud, and developing and proposing solutions *Analysing business problems resulting from the migration and adoption of hybrid cloud, and developing and proposing solutions *Responsible for facilitating strategic business analysis activities to determine strategic customer requirements to drive Business Improvement, Business Change and technical Development. *Scope and evaluate requests for BA support within the programme. *Applies a wide range … of business analysis skills and techniques to create as-is and to-be use cases to support business and technical change. *Investigate and solve a variety of complex problems, including Business Process Analysis, presenting options to stakeholders inside and outside the programme. *Process design; creation of guardrails documents to support migration and outcome delivery. *Conducting various business analyst … the programme requirements and priorities. Required qualification: Use of relevant methodologies and professional qualification such as CBAP, CCBA. ECBA. PMI-PBA Required experience: *6+ years' experience working in Business Analysis *Experience using PESTLE analysis, business process modelling, rootcauseanalysis, use case modelling Essential skills: *Initiates and facilitates communication with a diverse set of senior More ❯
Design and scale a highly productive, shift-based data collection function operating across sites and time zones Define and track operational KPIs (e.g. OEE, data per shift, session quality, rootcause downtime) Build dashboards and reporting systems to provide visibility at all levels—from operators to executives Set aggressive but achievable performance targets and drive continuous improvement against … execution rhythms Embed Lean principles and problem-solving tools into the daily workflow (e.g. kaizen, A3, PDCA) Empower shift leads and operators to identify inefficiencies and implement improvements Ensure rootcauseanalysis and corrective action processes are used to address recurring issues Partner with Engineering & ML Teams Work with engineering teams to understand data requirements and collection More ❯
hands-on deep dive when required. Leading the teams during Major Incidents and provide recommendations on fastest path to the major incident recovery or supporting technical delivery teams with rootcauseanalysis for Major Incidents Experience of working on both SAFE/AGILE project delivery Your Profile Essential skills/knowledge/experience: MS Azure solution architect More ❯
and environment standardization Build and manage CI/CD pipelines with Jenkins, GitHub Actions, or AWS Code Pipeline Perform administrative and troubleshooting tasks on Linux-based systems, including log analysis and performance tuning. Lead technical triage and rootcauseanalysis for infrastructure-related issues Develop and deploy applications using Docker and AWS FARGATE Use CloudWatch, CloudTrail More ❯
What you'll be doing: Lead and develop a growing Application Support team Own the support lifecycle of critical business applications Manage major incidents (P1/P2) and drive rootcauseanalysis Improve monitoring, observability, and performance metrics Collaborate with Dev, Infra, and IT Ops teams for seamless service Oversee vendor relationships and third-party support Contribute More ❯
architectural principles, working closely with enterprise architecture and data teams Maintain technical service roadmaps and monitor new Microsoft platform releases Provide 3rd line support for live digital services Conduct rootcauseanalysis and identify solutions Assess impact of new Microsoft releases Skills/Experience: Extensive experience with the Microsoft stack, including Power Platform, and Dynamics 365 Experience More ❯
Employment Type: Permanent
Salary: £350.0 - £400.0 per day + £400 inside IR35
City of London, London, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS *Act as an escalation point for critical data incidents and lead rootcauseanalysis *Optimising system performance, define SLIs/SLOs, and drive reliability *Woking closely with various other departments and teams to architect scalable, fault-tolerant data solutions More ❯
Cloud (PBCS, FCCS, ARCS), including provisioning and maintenance. Access & Data Management: Skilled in managing secure access and executing data refresh strategies. Incident & Problem Management: Ability to lead troubleshooting and rootcauseanalysis for environment issues. Automation & Scripting: Familiarity with automation tools and scripting (e.g., Python, Shell) for environment tasks. Stakeholder Communication: Strong interpersonal and communication skills for More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Synapri
Minimum 5 years of experience in managing Application Support supports teams in regulated environments. -Experience in managing incidents, business impact and risk assessments, crisis management (P1 and P2 incidents), rootcauseanalysis, and change coordination. -Strong technical knowledge of Microsoft technologies, including C#, SQL, IIS, and .NET Core. -Experience with Azure, Docker, AKS, and modern cloud-based More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
OLAs). Client Relationship Management: Develop and maintain strong relationships with clients, handling their expectations and resolving any issues promptly. Service Improvement: Identify and rectify service delivery issues, conduct rootcauseanalysis, and implement service improvement plans. CSI: Accountable for the closure for all CSI related topics. Accountability for Customer : Accountable for the resolution of concerns, issues More ❯
and security requirements. Conduct code reviews, enforce development best practices, and maintain technical documentation. Monitor Microsoft release cycles and plan for system upgrades and new feature adoption. Support troubleshooting, rootcauseanalysis, and performance optimisation. Collaborate with internal teams and external partners to deliver high-quality solutions on time and to specification. Key Requirements Proven experience as More ❯
Central London, London, United Kingdom Hybrid / WFH Options
Circana
is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity. Job Responsibilities Provide L3+ support to delivery teams on escalated issues. Generate root-causeanalysis related to critical incidents and problems. Engage with vendor on getting support, updates, and planning as required. Take ownership of designated technologies covering Citrix environment More ❯
glass tables to visualize key business services. Utilize Splunk ES for security event monitoring and correlation searches. Automate tasks and integrate systems using Python, Shell, or Perl scripting. Perform rootcauseanalysis and anomaly detection by analyzing complex log data. Requirements: 10+ years experience in observability, with deep expertise in Splunk, especially ITSI. Proficiency in Scripting (Shell More ❯
City of London, London, United Kingdom Hybrid / WFH Options
EML
effective and impactful delivery of consumer compliance programmes. Collaborate with assurance and testing teams to design and execute monitoring and testing activities related to consumer and privacy controls; lead rootcauseanalysis and action plan tracking for findings and control gaps. Develop reporting to senior management and boards on key metrics, incidents, themes, and regulatory developments. Collaborate More ❯
teams to align database solutions with business and IT requirements. Implement best practices for database security, compliance, and capacity planning. Troubleshoot and resolve database-related incidents, providing expertise in rootcause analysis. Assist in creating and maintaining database documentation and governance policies. Stay up to date with industry trends, emerging database technologies, and automation tools. Required Qualifications: Bachelors More ❯
environments and working with customers to understand their business and technical requirements, and shaping technical solutions to meet them Excellent problem-solving skills and the ability to independently perform rootcause analysis. Must have: Web applications expertise using modern web technologies (e.g. CSS, HTML, HTML5, JavaScript, jQuery). Knowledge in UX design principles and ability to apply them More ❯
Alexander Mann Solutions - Public Sector Resourcing
integration architecture, data mappings, and API specifications. . Provide technical leadership and mentorship to developers and integration specialists. . Troubleshoot and resolve complex integration issues with a focus on rootcause analysis. . Continuously assess and improve integration performance, scalability, and reliability. Essential skills . In-depth knowledge of API design principles including RESTful APIs, OpenAPI, and JSON More ❯