26 to 33 of 33 Service Management Jobs in Central London

technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house … support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions ...

members to ensure the effective implementation and integration of software and solutions Respond quickly and effectively to ongoing client queries and requests Utilize stakeholder management strategies, and develop winning value propositions for products and services that align to account priorities Establish and develop relationships with key executive influencers … anticipate key developments and provide relevant solutions Ensure high post-sales customer satisfaction with a proactive service strategy that enables repeat business and value realization Required travel of up to 30% Required profile Bachelor degree in business, marketing or related field 6+ years of sales and/or account ...

Track record of owning full-cycle sales without reliance on SDRs or large support teams What Won’t Work AEs heavily reliant on account management, renewals, or expansion revenue Sellers used to large support structures (SDRs, SEs driving deals) Those uncomfortable with hands-on prospecting and full ownership … deals Candidates unable to clearly articulate specific, verifiable deal wins Nice to Have Experience selling into IT operations, ITSM, or service management environments Exposure to technical founder-led sales environments Familiarity with complex enterprise workflows and operational systems Package & Benefits Competitive base salary Uncapped commission Meaningful equity upside ...

launched in the UK and represents a major step in our direct-to-consumer ambitions. Uniquely within the Group, we operate both a managed service B2B model and a D2C business, selling directly to consumers through Amazon and eBay. We have big plans and this is just the beginning … commercial teams. You own complex B2B escalations end-to-end, maintain structured support processes across our D2C channels, and keep a constant eye on service quality — monitoring CX metrics, flagging issues proactively, and acting as the voice of the customer by turning what you learn into clear, actionable input ...

Description ServiceNow ArchitectLondon (Hybrid)6 Month Contract£600/day (Outside IR35) ServiceNow Architect needed with Telecommunications Service Management (TSM) experience. 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working ...

change team, overseeing a broad portfolio of IT Infrastructure and Operations initiatives. This includes projects across Data Centres, Cloud, Networks, End User Computing, Support, Service Management, Integrations, Facilities, and Enterprise Architecture. This is a £85,000 base salary role, plus bonus and benefits, with a hybrid working model ...

moving or early stage environments. Strong communicator who builds credibility quickly with senior decision-makers. Nice to Have: Exposure to IT operations, infrastructure, or service management environments. Experience selling into engineering-led or technically complex organisations. Background in early-stage or founder led sales environments. ...

Strong background in IT strategy development and execution. Familiarity with UK financial services regulations (FCA, PRA). Leadership qualities such as strategic thinking, stakeholder management, and the ability to drive change. Technical knowledge in capital markets trading platforms, FX product lines, and IT service management. ...