26 to 50 of 68 Service Management Jobs in Central London

with Finance business stakeholders, for the global technology strategy and future state architecture that supports the following business capabilities: Financial Reporting & Accounting FP&A, Management Reporting & Sustainable Performance Tax and Insurance Treasury Internal Audit & Risk Management Data Governance Indirect Procurement Responsible Supplier Programme ERP Programme undefined Engage with … collaborate closely with the Finance innovation team to identify scalable use cases with high impacts and collaborate Operational Excellence and Continuous Improvement Ensure robust management of our production IT services in line with IT Service Management best practices, serving global, regional and local Finance teams as well ...

Title IT Asset Management Coordinator Job Description Summary Job Description The IT Asset Management Coordinator will be required to assist in the end-to-end oversight and deployment of IT hardware and software assets across their entire lifecycle. This role ensures the company maintains accurate asset records, aligns … software assets, including procurement, deployment, tracking, maintenance, refresh, and retirement. Maintain accurate asset records across systems such as Workday, Intune, SCCM, and other asset management platforms, ensuring inventory data remains up to date and audit-ready. Coordinate equipment provisioning for new hires, internal movers, and leavers, ensuring employees have ...

role Position Digital Technology Director Contract type Permanent/Full Time Reporting to Executive Management Location London Overview of role The Digital Technology Director is pivotal in steering the company through an extensive digital transformation and establishing a long-term technology strategy to meet the growing demands … Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions. The role demands a leader who is not only technically exceptional ...

global financial technology company supporting many of the world's leading financial institutions. We are looking for an experienced, technically capable Senior Service Analyst to join our global Service team. This is a hands-on role combining technical investigation, incident ownership, customer communication and mentoring. Working within … Service queue, you will take the lead on more complex and high-priority issues, acting as an escalation point for the wider Service team. You will work closely with Product, Engineering and Operations teams to drive issues through to resolution, build product expertise, and help improve the Service ...

Analytics & AI Define the Group's data strategy, establishing appropriate standards for data governance, quality, ownership and accessibility. Improve the availability and consistency of management information across business functions and international entities. Promote the use of analytics and business intelligence to support strategic and operational decision‐making. Identify opportunities … apply artificial intelligence and automation to improve productivity and streamline business processes. Establish appropriate governance, security and risk‐management principles for the adoption of emerging technologies. Ensure that data and digital capabilities can scale alongside the organisation's international development. 5. Cybersecurity, Infrastructure & IT Governance Oversee the Group ...

looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong people leadership with technical and operational expertise , demonstrating … prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop a high performing Service Desk team, creating shared accountability and continuous learning Manage ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … role: This role will support end-user security, compliance and governance across end-user applications, operating across technology, security, product, application and service teams to strengthen compliance oversight, improve remediation discipline and provide reliable evidence for audit and regulatory requirements. What you'll do: Govern end-user application compliance ...

Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … role: This role will support end-user security, compliance and governance across end-user applications, operating across technology, security, product, application and service teams to strengthen compliance oversight, improve remediation discipline and provide reliable evidence for audit and regulatory requirements. What you'll do: Govern end-user application compliance ...

quality operational support, drive system enhancements and partner closely with business stakeholders to align technology solutions with business needs. This role combines people leadership, service delivery and strategic technology planning, providing the opportunity to influence technology operations, strengthen governance and contribute to wider Group technology initiatives. You'll play … resources. Provide subject matter expertise on core business systems, their functionality and the data held within them. Establish and monitor operational performance metrics, including service response times, system performance and user satisfaction, and recommend improvements where required. Take local ownership of infrastructure and desktop support services, working with Group ...

Service Architect - ITSM Fully remote Immediate start Initial 6 month contract, could extend INSIDE IR35 Role overview We are looking for an experienced ITSM Service Architect to act as design authority on a HaloITSM implementation. The architect will own the target service management model and make … Business Analyst and a technical specialist for each integration. What's missing is one person who owns how the end-to-end service works. Without that, each requirement and integration gets solved separately, and the result is risk of inconsistent categories and duplicate configuration data. The SA works ...

excellence for customers, peers and partners). Role overview We are looking for a 2nd Line Support Engineer/Field Engineer to join our Service Desk team and work on-site with one of our customers in London. This role requires a proactive, customer-focused IT professional who will … excellent client satisfaction. This role is 4 days at client's site (London, EC3V 9AA). Duties & Responsibilities: Provision of 1st & 2nd line support service for software and hardware Incidents and Service Requests via phone calls, emails and self-service tickets. Efficient and accurate logging of incidents ...

their team! This is an exciting opportunity for a talented individual who thrives in fast-paced environments and is passionate about delivering exceptional IT service management. Primary Function The IT Incident Executive will work closely with the IT Incident Manager to oversee and coordinate responses to unplanned disruptions … operational services. The main objective? Restoring normal service operations as quickly as possible while minimising any adverse impact on business and client operations. Key Responsibilities Incident Leadership and Resolution Incident Ownership: Support the ownership and drive the resolution of High Priority and Major Incidents, ensuring containment and resolution within ...

Intune, Nutanix and networking environments. Support infrastructure consolidation, cloud modernisation, migration and post‐acquisition integration. Review and improve infrastructure resilience, monitoring, patching, capacity management and disaster recovery. Lead and work alongside infrastructure engineers, managed service providers and offshore technical teams. Strengthen incident, problem, change and asset management processes, improving service performance and operational discipline. Provide clear technical recommendations, progress updates and risk reporting to senior IT stakeholders. About you: You will be an experienced infrastructure leader or senior technical infrastructure specialist who can combine strategic oversight with practical engineering expertise. You will have a strong ...

Description Service Desk Supervisor (6 Month FTC) \n Hugely successful global law firm is looking for a Service Desk Supervisor to join the team on an initial 6-month fixed-term contract, supporting the Service Desk through a high period of exciting growth while helping to deliver … first-class IT support service to the London office. \n What’s On Offer: \n \n Salary to £70,000 \n 6-month fixed-term contract \n Hybrid working (3 days office/2 days remote) \n Fantastic employee benefits \n On-site coffee bar and subsidised canteen ...

Service Desk Analyst (1st line) - Professional Services Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Description Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after year. Today … looking for a place where your skills can thrive and grow, you’ll feel right at home here! We’re looking for a Service Desk Analyst to join our Professional Services team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice ...

currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation. Role context Works within the IT End User Experience team and reports to the Lead IT Service Engineer. The role collaborates with regional and global IT colleagues, end users, suppliers … specialist technology teams, and provides day-to-day guidance to junior or apprentice colleagues when required. The role sits within a clear IT Service Engineering career pathway, with potential progression into a Lead IT Service Engineer position. As the organisation grows, there may also be opportunities for strong ...

Cyber Service Integration Manager This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team Role details Title: Service Integration Manager - Cyber Salary … Focus of the role: the first-line service-management framework for Cyber services Lo click apply for full job details ...

find like-minded people driving change at Howden. Location: Milton Keynes, London, Whitney. Office based 3 days per week. Reporting Line: IT Service Delivery Manager. Travel Requirements: Occasional travel to UK office locations as required. Work Pattern: Full Time, Permanent Key Responsibilities/Accountabilities Tier 1.5 & 2nd line Support … ensuring IT issues that are not resolved in the first instance (Tier 1.5) are picked up, triaged and resolved within SLA/Priority Knowledge Management, KB article ownership for SME’s and regular review/updates Executive user support to key stakeholders and senior management. Managing escalated Incidents ...

find leaders who support your development and help you turn your ambition into action. What you'll do Within the Problem management Practice based on ITIL version 4, the Problem Resolver will be responsible for resolving Problems in his/her competence domain, primarily for L Band/… time for any recurring Incidents Log identified Root Causes, Workarounds, Fix Notes, follow up actions, reasons for recurring Incidents in the Problem Ticket in Service Now Be responsible for the generation of Known Error Articles in Service Now for Problems owned by him/her Initiate actions ...

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £160.5 billion in customer investments (as of September 2026). It has an adviser and customer offering … business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which ...

Employee Assistance Programme | Occupational Health | Onsite Gym Facilities Contractual hours 37 Basis Full time Job category/type Support Services Attachments Role Profile - ICT Service Desk Technician.pdf Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people … systems operating smoothly? About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ...

strategy, aligns cloud architectures to strategic goals, and works across Technology, Innovation and Enterprise Architecture to ensure cloud-based architectures support agreed objectives and service expectations. This is an architecture enablement role rather than an architecture gatekeeping role. The successful candidate will define reusable patterns and guardrails, provide early … Demonstrable experience designing and governing enterprise cloud solutions. Strong knowledge of Microsoft Azure architecture and cloud-native services. Experience of identity and access management, including Microsoft Entra ID. Experience of cloud security, governance, resilience, cost management and operational design considerations. Experience with Infrastructure as Code, automation and contemporary ...

Portfolio & Operations Manager My well established, market leading Client is urgently recruiting for an experienced Senior Portfolio & Operations Manager to lead portfolio governance, operational management and financial oversight across a Digital function, supporting a major technology integration programme. The role will provide consolidated insight into portfolio performance, budgets, risks … programme teams, budget holders and external partners to promote effective governance and continuous improvement. About You Proven experience leading operations, portfolio governance and financial management within a technology or data environment. Strong programme management and PMO experience, with the ability to oversee multiple concurrent projects using agile, waterfall ...

services across on-premises, cloud and hybrid environments. Reporting to the Infrastructure Operations Manager, you will work closely with colleagues across IT, Security, Applications, Service Management and third-party suppliers to support business-critical services, deliver infrastructure improvements and ensure the ongoing reliability, security and performance … Code and configuration automation using tools such as Terraform, Ansible and Git. Build and enhance monitoring and observability capabilities using metrics, logs, traces and service dependency information to support proactive issue detection and resolution. Provide 3rd line support for infrastructure services and lead the diagnosis and resolution of major ...

network switches, routers, load balancers, firewalls, cabling, wireless solutions, IDS devices and external connectivity. The Senior Network Engineer demonstrates superb technical competency and time management skills to deliver mission critical infrastructure and ensure the highest levels of availability, performance, and security. This role will be the highest technical role … existing and upcoming technologies.Own and successfully deliver infrastructure projects that span beyond only network-based technologies.Manage and deliver multiple projects with excellent time management and leadership skills.Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.Cross trains other members ...