7 of 7 ITSM Jobs in Cheshire

Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITIL certification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and bonus opportunities Enhanced pension scheme Wellness programme and More ❯

requests through defined processes; ensuring standards, quality and consistent service delivery at all times. be part of a team who raises users requests for support on the CSU IT Service management system and will be responsible for handling requests throughout the incident management lifecycle within agreed key performance indicator timescales. be expected to work in a flexible service desk operating More ❯

and IT systems e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident, and calm under pressure. Bonus if you have: Power BI skills, telecoms industry experience, and a results-driven mindset. More ❯

AIOps. Proficiency in Python, and hands-on knowledge of Ansible Automation Platform. Other highly valued skills include: Knowledge of Observability Platforms: Prometheus, Grafana, ELK, Splunk. Experience with integration into ITSM platforms such as ServiceNow. Experience with Kafka. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business More ❯

related field, or equivalent work experience. Certification in ServiceNow Administration or Development. Desirable: Prince 2 Agile Practitioner. Benefits Realisation Qualifications. Specific Skills: Expert knowledge of the ServiceNow platform, including ITSM, ITOM, HRSD, CSM, and other relevant modules. Strong technical skills in … JavaScript, REST/SOAP APIs, and web technologies (HTML, CSS, AngularJS). In-depth understanding of the ServiceNow platform architecture, data model, and integration capabilities. Strong knowledge of IT service management principles and best practices, including ITIL. Excellent analytical and problem-solving skills, with the ability to design innovative ServiceNow solutions that address business needs. Strong communication skills, able to More ❯

and experience: Experience in a Customer Service/Helpdesk/Service Desk role. Strong understanding of IT systems and troubleshooting methods. Familiarity with Microsoft Office and IT Service Management (ITSM) tools. Knowledge of Cisco routers and Draytek. Ability to access and diagnose MPLS and router faults. Competency demonstrated in supporting products and services such as Managed and Wholesale DSL, FTTC More ❯

Job Title: Field Services Engineer – ITSM - Break/Fix - HP/Lenovo/Dell Location: Wrexham (North Wales) Chester Region/South of Merseyside River Salary: £29,000 – £32,000 per annum + Company Car + Fuel AllowanceAdditional compensation: OOH rota, on call and OT Must have 5 years UK residency, be able to obtain DBS, BPSS & SC clearances, hold More ❯