9 of 9 Incident Management Jobs in Cheshire

your in-depth knowledge and experience in your chosen field to effectively influence and develop our services and teams. What you will do Respond to incidents logged in the Incident Management system and provide end users with a technical solution. Provide a point of technical escalation and expertise. Resolving technical issues escalated from 2nd line support Investigating and … Providing solutions to critical technical problems Collaborating with other teams to resolve technical issue Maintain technical accreditations in line with catalogued services. Recommend and deploy changes via the change management process when required. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Work with consultants to better understand issues and … complete scheduled tasks when required. Raise potential service issues initially with Team Leader/Service Desk Delivery Manager/Service Delivery Managers. Escalate potential problem issues with Problem and Incident Management. What we expect of you 3-5 years of experience in a similar SLA-driven support role. Proven experience delivering projects and complex changes. Proven capability in the More ❯

feedback to inform product development and service enhancements• Work cross-functionally with engineering, support, QA, and commercial teams What We Are Looking For: • Strong experience in customer success, account management, or technical delivery within a B2B software or infrastructure environment• Proven ability to manage enterprise or critical accounts with responsibility for retention and value realisation• Solid understanding of SLA … frameworks, incident management, and service models• Excellent communication and stakeholder management skills, including the confidence to present to senior leaders• Ability to coordinate cross-functional teams and manage priorities effectively• Comfortable with technical and data-driven concepts (e.g. modelling tools, integrations, dashboards)• Degree in Engineering, Computer Science, Business or related discipline (desirable)• Knowledge of energy, utilities, or More ❯

and enterprise software platforms (Microsoft, VMware). Transferable Skills/Experience Proven experience designing and deploying virtualised datacentres from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (Active Directory, Group Policy, DNS, Certs, PKI), Windows 10 Experience in Microsoft More ❯

and enterprise software platforms (Microsoft, VMware). Transferable Skills/Experience Proven experience designing and deploying virtualised datacentres from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (Active Directory, Group Policy, DNS, Certs, PKI), Windows 10 Experience in Microsoft More ❯

Industry : Financial Services Salary : Up to £72,000 + discretionary bonus Key Responsibilities: Lead and develop a high-performing SRE team, driving collaboration and continuous improvement. Oversee system reliability, incident management, and root cause analysis. Define and implement automation, monitoring, and alerting strategies. Partner globally to align on uptime and resiliency goals. Promote SRE best practices and operational More ❯

team on a full-time basis, working in a hybrid model from our Crewe campus . In this role, you will report to the Functional Manager - Product Security Test & Incident Management and will be responsible for preparing and executing cybersecurity testing for automotive products in compliance with UNECE R . 155 and China GB 44495 regulations. This role … C, Java, Python, and CAPL Effective communication skills across various levels and forums, with the ability to deliver clear and professional presentations Experience in test planning, coordination, and test management activities More ❯

regulations including UNECE R.155 and China GB 44495, helping our client deliver secure and compliant vehicles to markets worldwide. You’ll report to the Functional Manager - Product Security Test & Incident Management, and work across test benches and vehicles to execute cybersecurity testing, support homologation, and contribute to the development lifecycle of secure automotive systems. Whats on Offer: Attractive More ❯

regulations including UNECE R.155 and China GB 44495, helping our client deliver secure and compliant vehicles to markets worldwide. You’ll report to the Functional Manager - Product Security Test & Incident Management, and work across test benches and vehicles to execute cybersecurity testing, support homologation, and contribute to the development lifecycle of secure automotive systems. Whats on Offer: Attractive More ❯

days in the office) Rate: £40.46 per hour (outside IR35) About the role: As a Cyber Security Test Engineer, you will report to the Functional Manager - Product Security Test & Incident Management. Your primary responsibility will be preparing and executing cybersecurity testing for automotive products in compliance with UNECE R.155 and China GB 44495 regulations. Your contributions will be vital … in software development or scripting languages such as C, Java, Python, and CAPL. Communication Skills : Effective communication abilities across various levels, capable of delivering clear and professional presentations. Test Management: Experience in test planning, coordination, and management activities. Why Join Us? Bentley Motors is dedicated to becoming the creator of the world's most luxurious performance motor vehicles. More ❯