14 of 14 Incident Management Jobs in Cheshire

GoodEngland North West KnutsfordPermanent IT IT Operations Manager (Service Management & Site Reliability) – Permanent, KnutsfordHybrid – 3 days on site 2 days remoteRequired:- Proven experience managing cloud platforms in critical, always-on production environments. Demonstrable experience owning or operating services where uptime, data integrity, & regulatory compliance are critical. Azure Certification. Operations … Manager, Service Manager, or equivalent, with ownership of live services. Strong hands-on experience with ITIL service management practices, particularly Incident, Problem, Change, & Continual Improvement. Experience managing Customer Service/L1 support teams in a production environment. Working knowledge of Site Reliability Engineering (SRE) principles & operational risk management. ...

DescriptionPurpose of the roleTo apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. AccountabilitiesAvailability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.Resolution, analysis and response … Drive – the operating manual for how we behave. Join Barclays as an Oracle Site Reliability Engineer, where you'll leverage automation, engineering excellence, and incident management best practices to ensure our critical systems remain resilient, available, and ready to support millions of customers every day.To be successful ...

exciting opportunity to engage with cutting-edge technologies and contribute to the stability and performance of their network infrastructure. Key Responsibilities: Monitoring and Management: Oversee Monitoring Event Management and Incident Management, ensuring timely Level 1 triage of networking issues. Network Operations: Provide operational support for network … environments, including switching, routing, perimeter security, traffic management, and content inspection. Proactive Troubleshooting: Utilise advanced tools such as Splunk, SevOne, IBM Watson AI Ops, Wireshark, NetScout, and Gigamon to identify service impacts and interpret monitors, dashboards, and logs. Incident Response: React effectively to production failures, managing triage efforts ...

bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. AccountabilitiesProvision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service … issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.Identification and remediation or raising, through appropriate process, of potential service impacting risks ...

active role within the team and contribute to our strong support network. Previous experience of working on a Service Desk and using service management tools would be desirable. Please note for any NHS candidates in substantive roles applying for fixed terms contract positions (both for internal and external applicants … quality and consistent service delivery at all times. be part of a team who raises users requests for support on the CSU IT Service management system and will be responsible for handling requests throughout the incident management lifecycle within agreed key performance indicator timescales. be expected ...

proactively identify performance degradation, service disruption, and availability risks. Partner with Network Engineering teams to understand device behaviour, performance indicators, and operational requirements. Support incident management, root cause analysis, and proactive problem identification through effective telemetry and monitoring solutions. Validate telemetry data quality, ensuring information is accurate, complete ...

/DHCP LAN/WAN networking VMware and/or Hyper-V Backup technologies such as Veeam, Datto or Backup Exec Strong troubleshooting and incident management experience Experience across Azure, PowerShell, Citrix, VPNs, firewalls, RMM tooling, VOIP or wider networking technologies would be advantageous. We're particularly interested ...

Linux administration and troubleshooting skills Strong SQL and database query-writing skills Experience with automation scripting using Python and/or PowerShell Experience with incident management, ticketing systems, and end-user support Ability to analyse issues, assess business impact, and communicate effectively with technical and non-technical stakeholders ...

across platform, architecture, governance and business teams to deliver secure, scalable and well-governed solutions. You'll also have the opportunity to contribute to incident management, continuous improvement and the future direction of AI engineering within the Group.What we're looking for5+ years' experience delivering software solutions across ...

Splunk Enterprise Security, Microsoft Sentinel, and SIEM architecture including data models, correlation rules, and administrative functions. Security Operations: Strong analytical skills in threat detection, incident response, and security event analysis with experience in large enterprise environments (10,000+ endpoints). Data Pipeline Management: Hands-on experience with … plus understanding of data normalisation and parsing in Splunk Enterprise. SOAR & Automation: Experience with Security Orchestration platforms, playbook development, and automated response workflows for incident management. Network Security Fundamentals: Working knowledge of network architectures, firewalls, proxies, and common attack vectors with troubleshooting expertise. Communication & Documentation: Excellent technical writing ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. AccountabilitiesBuild Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.Automation: Development ...

requirements and delivery plans.Maintain effective development, testing and quality standards.Coordinate local information-security requirements within Sonova’s global framework.Support compliance, audits, risk reporting and incident management.Provide senior leaders with clear updates on delivery, performance and technology risks.Build strong relationships across Boots Hearingcare, Sonova and external partners.What … technology team.Experience overseeing the delivery and ongoing improvement of business-critical applications or web-based systems.A strong understanding of software-development planning, testing, release management and quality assurance.Experience improving how an organisation collects, manages, provisions or uses data.Evidence of delivering AI, automation, data or digital-improvement initiatives with measurable ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. AccountabilitiesBuild Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.Automation: Development ...

Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. AccountabilitiesBuild Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.Automation: Development ...