12 of 12 Service Delivery Jobs in Cheshire

Service Delivery Manager Location: Broughton Inside IR35 Contract: 6 Months Rate: £41.00/hour Umbrella | £30.64/hour PAYE Hours: 35 per week A leading organisation in the aerospace and digital transformation sector is seeking a Service Delivery Manager to join its Digital Workplace (DW) team. This role is based onsite in Broughton and will be … part of a locally embedded team supporting the daily operations of all DW products at the location. Role Overview: The Service Delivery Manager will be responsible for ensuring high-quality end-to-end support across the organisation's digital workplace services. The successful candidate will manage supplier relationships, monitor service performance, and act as a key liaison … between business functions and digital product teams. Key Responsibilities: Monitor service quality using ServiceNow dashboards and provide regular reporting. Manage and resolve business escalations within agreed processes and timelines. Support users and internal service representatives (ISRs) with daily demands and escalations. Review and challenge supplier root cause analyses and action plans. Conduct face-to-face meetings with business More ❯

Service Delivery Manager Location: Broughton, Chester (on-site) Contract: 6 months (with potential for extension) Hours: 35 hours per week (4.5 days, flexible between 7am-7pm) Pay: £30.64 per hour (PAYE)/£41.00 per hour (Umbrella) Security Clearance: BPSS+ (arranged by Airbus) IR35: Inside About the Role At Guidant Global, we're proud to partner with Airbus to … deliver digital transformation across the business. As a Service Delivery Manager, you'll play a key role in supporting the daily operations of Digital Workplace (DW) products at the Broughton site. You'll be part of a collaborative, locally based team, building strong relationships with business functions and ensuring employees have access to simple, intuitive, and secure workplace … tools. What You'll Be Doing Service Excellence: Monitor and report on service quality using ServiceNow dashboards, ensuring high standards are maintained. Stakeholder Engagement: Act as the main point of contact for business escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with service providers, reviewing root cause analyses and action plans, and supporting More ❯

in Warrington. Our client is seeking an experienced IT Project Manager with ServiceNow experience to join their dynamic team. This role offers a unique opportunity for a skilled and delivery-focused project manager to work in a fast-paced environment alongside developers, scrum masters, and technical consultants. The successful candidate will bring strong experience managing IT project delivery, stakeholder communication, financial reporting, and vendor management. Responsibilities Manage delivery of IT work packages as part of the wider programme, reporting progress to the Portfolio Manager Ensure IT deliverables meet agreed standards of quality, time, and cost as outlined in work package definition documents Oversee end-to-end IT delivery, from acceptance of requests to project close … down Control project scope and manage changes effectively Monitor overall progress and take corrective action as needed Lead delivery teams and manage third-party vendors or partners Identify, log, and manage risks, assumptions, issues, and dependencies Communicate effectively with business unit project managers and delivery partners Ensure outputs meet service acceptance standards and secure appropriate sign-off More ❯

Job summary Mid Cheshire Hospitals NHS Foundation Trust is seeking an experienced and motivated Data Warehouse Manager to lead the delivery, support and proactive maintenance of the Trust's Data Warehouse. The role underpins the effective use of data, information, knowledge and technology to support and improve healthcare delivery. The successful candidate will be responsible for developing and enhancing … inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest. Job description Job responsibilities The post holder will: Service Delivery Deliver and support a Trust-wide Data Warehouse for clinical and non-clinical systems. Adhere to IT change management processes and provide technical support to the Information … suppliers oExperience of assisting in hardware and operating system deployment for BI projects Desirable Experience of working in an acute NHS trust Cloud technology management including platform as a service and infrastructure as a service models. Qualifications Essential oMicrosoft Certification (in SQL server/Azure) oEducated to masters level in an Informatics related subject or equivalent experience Disclosure More ❯

enough to steer through complex issues to ensure circuits are handed over in a timely fashion. Keep customers and partners fully updated with order progress, with close attention to delivery timelines and highlighting issues that may jeopardise delivery. Ensure timely service delivery, and adherence to service level agreements (SLAs). Responsibilities Responsible for managing customers through … in a timely manner. Ensure Customer Deliver Dates are prioritized Essential Experience • Analysis, organisation, and planning skills • Excellent communication skills (written and verbal) • Self-motivated and driven to meet service objectives and targets • Enthusiastic and highly motivated with an eye for detail • Able to liaise and interact effectively with management, technical teams, and customers • Ability to listen, empathise and … or portals Knowledge of telecoms industry fibre broadband products and services Benefits • £25,000 - £26,000• 25 days holiday plus bank holidays• Birthday and work anniversary off • Death in service• PensionImportant Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and More ❯

standards, and audit requirements. Maintain accurate documentation and audit trails for key and device management. Provide incident, change, and problem management aligned with ITIL. Collaborate with stakeholders to support service delivery and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's degree in Computer Science or related field. Experience in cryptography or More ❯

Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods Input and maintain accurate shipment data and documentation on the digital platform Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress Monitor shipments and handle any issues or delays effectively Prepare and check freight documentation, ensuring compliance with … relevant regulations Work collaboratively with the wider logistics team to optimise processes and service delivery Required Skills & Experience Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential) Strong computer literacy and confidence using digital tools and platforms Excellent organisational and multitasking skills Clear and professional communication skills, both written and verbal High attention to More ❯

target sectors Build and manage strong client relationships, from lead generation through to onboarding Deliver confident, consultative presentations to prospective clients Work closely with internal teams to ensure seamless service delivery Monitor market trends and competitor activity to inform strategy What We re Looking For Proven track record in B2B business development or consultative sales Experience in debt More ❯

and transform our quotation and supply turnaround processes. Key Responsibilities: Develop and deliver an AI strategy aligned with business goals. Implement AI-driven tools to improve customer interactions and service delivery. Design and deploy AI solutions for accurate quotation generation and supply chain efficiency. Work with internal stakeholders to identify and prioritise AI opportunities. Ensure AI systems meet compliance More ❯

and technologies. Working closely with teams in clinical, administrative, and support services, you will help ensure staff can navigate and maximise essential systems effectively driving digital inclusion and enhancing service delivery. This is a highly interactive, people-focused position that blends training delivery, coaching, and user engagement. You will be instrumental in fostering a culture of digital empowerment … Build digital skills and confidence across all staff groups, ensuring inclusivity and accessibility. Design and produce learner-friendly training resources such as guides, videos, and infographics. Support the creation, delivery, and evaluation of non-clinical learning programmes aligned with best practice and adult learning principles. Conduct training needs analyses and contribute to the scheduling and coordination of learning interventions. … network of internal Digital Champions to promote peer-led learning. Contribute to KPI achievement, reporting, quality assurance, and continuous improvement initiatives. Participate in relevant projects and identify opportunities for service and process enhancements. Commit to ongoing personal and professional development. Please see the attached job description for a full list of job responsibilities. About us About the Company We More ❯

Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective service delivery. Main Responsibilities: Provide email, telephone, remote, and in-person IT support, ensuring a high level of customer service. Build, configure, and deploy PCs, desk phones, and mobile phones … to IT support. Adopt a flexible approach to IT support coverage, including remote site visits. Engage in self-study and attend courses related to technical and personal development. Raise service shortcomings or propose changes to improve IT services to the team leader. Undertake ad-hoc site visits to provide onsite support when required. Perform other ad-hoc duties as More ❯

Manager - Managed IT & Telecom Services Location: Wilmslow, Manchester (Office-Based) Salary: £30,000-£40,000 base + Quarterly Bonus Structure Hours: Full-Time Our client is a leading Managed Service Provider, specialising in IT solutions and telecommunications for businesses of all sizes. With a strong reputation for delivering excellent customer service and innovative solutions, they are now looking … satisfaction and engagement. Build and maintain strong, ongoing relationships with existing clients through proactive communication and account reviews. Upsell and cross-sell a range of IT, telecom, and managed service solutions based on client needs. Identify opportunities for increasing account value and improving service delivery. Attend client site visits as needed to build rapport, assess needs, and strengthen More ❯