22 of 22 Change Management Jobs in the City of London

IT Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). Youll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager Analyst …/IT Service Management Analyst, youll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. Youll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such key responsibilities will More ❯

IT Service Management Analyst/Problem Manager – ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis … RCA). Working within a small but dedicated ITIL focussed Service Management function which aims to ensure the reliability, performance, and continual improvement of critical business systems (Applications and Infrastructure). You’ll work with technical teams and service owners to uncover root causes behind major incidents and implement long-term solutions that prevent recurrence. As the Problem Manager … Analyst/IT Service Management Analyst, you’ll focus on Problem Management, leading structured investigations, facilitating Root Cause Analysis sessions, and embedding preventative measures that strengthen the service landscape. You’ll also play a key role in supporting Incident and major incident management, ensuring a seamless link between reactive issue resolution and proactive service improvement. As such More ❯

Oracle HCM Workstream Lead - Training, Change & Functional Support Remote (UK-wide) Fixed term, with the potential to move into a permanent role We're delighted to be supporting a major client on a large-scale Oracle HCM Cloud transformation, spanning multiple regions. As part of this exciting programme, we're seeking an Oracle HCM Workstream Lead with a blend … of functional expertise and strong experience across training, communications, and change management. This role will play a crucial part in ensuring the successful rollout and adoption of Oracle HCM globally. You'll bridge the gap between technical delivery and business readiness - ensuring stakeholders understand, engage with, and embrace the new system and processes. Key Responsibilities Lead the training, communications … and change management workstream for the Oracle HCM Cloud programme. Support the functional delivery of key HCM modules (Core HR, Compensation & Benefits, etc.) - providing input into design, configuration, testing, and deployment where needed. Develop and deliver a global change and engagement plan, ensuring regional teams are informed, trained, and supported through transition. Produce and oversee training materials More ❯

x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting … IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office’s policies and IT Centre’s requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for … is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English More ❯

IT Service Management Analyst/Problem Manager ITSM, ITIL, Problem Management, Incident Management, Change Management, Root Cause Analysis, Enterprise Environments, Analysis, Reporting; Permanent, London (3/2 Hybrid), £55k - £62k +Bonus +Bens Global Law firm seeks Problem Manager/IT Service Management Analyst to join the Technology team particular focus on Root Cause Analysis More ❯

services * Drive application standardisation across business units to reduce duplication, simplify the portfolio and improve scalability * Manage and govern the SharePoint environment, ensuring effective architecture, permissions and content lifecycle management * Oversee the Snowflake data warehouse, ensuring reliable data integrations, access control and performance monitoring * Own vendor relationships for key managed services including COINS and UKG Time & Attendance, ensuring service … A activities by leading the migration and integration of applications and associated data, ensuring compliance and business continuity * Establish governance frameworks, standards and best practices for application development and management * Ensure security, scalability and enterprise alignment for all applications and digital workflows * Promote shared frameworks, templates and components across business systems to accelerate delivery and consistency Requirements: * Strong experience … with low-code/no-code platforms * Proven ability to lead and deliver change management initiatives across business systems * Experience in application standardisation and rationalisation across business units * Leadership experience managing cross-functional teams and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance More ❯

organisation in the City of London. This permanent role sits within a mature security function responsible for global operational security across IT infrastructure and business applications – including privileged access management, threat protection, threat detection and incident management. Working closely with the IT Security Manager, you will help ensure security services are delivered effectively and that core controls remain fully … SLAs are met Undertake IT security investigations, including analysis, expert opinion and formal reporting Contribute to the delivery of IT and cyber security improvement projects Support business and IT change (e.g. change management, exception management), assessing security impact and risk Maintain awareness of emerging security technologies and threats, recommending enhancements where appropriate Key Requirements: Circa … SIEM, PAM, Endpoint Protection, EDR, IPS/IDS, MFA, Encryption and Next Gen Firewalls Experience supporting cyber security event triage, incident response and recovery Strong knowledge of operational security management and tooling This role offers the chance to work in a highly regulated, security-focused environment with genuine breadth across cloud, infrastructure and applications. You will gain exposure to More ❯

My client is seeking a Data Management Lead in the London area. The Data Management Lead will play a pivotal role in driving the success of the UK Leasing business by ensuring the delivery of high-quality market data that provides a competitive edge. This role involves overseeing all data-related activities, implementing and enforcing data governance policies … and managing a team of data professionals. You will act as a subject matter expert on data management, collaborating closely with business users to understand challenges and develop strategic roadmaps. Key responsibilities include establishing robust frameworks for data collection, maintenance, and accessibility, leading data projects such as cleansing and migration, troubleshooting data issues, and continuously monitoring information systems to … understand data needs and challenges. Manage, mentor, and develop a team of data specialists to meet organisational goals. Required Skills Minimum 3 years' experience in data governance or data management roles. Proven team management and leadership capabilities. Strong understanding of data administration functions including collection, analysis, and distribution. Experience implementing and improving data governance processes. Excellent communication skills More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate and report if SLAs are in … technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate and supervise More ❯

is responsible for the planning and control of all day-to-day maintenance activities in cooperation with the Lead Engineer and provide leadership to the site teams, including project management for maintenance related activities. This role is critical to meet Service Level Agreements (SLAs) and deliver client satisfaction, and when applicable being part of a 7x24 shift rotation. What … to guarantee smooth transitions and minimize downtime in data center operations. Responsible for contributing to the DC operating efficiency and the implementation of assigned optimization measures. Consult with site management to provide solutions and adhere to SLAs agreed in customer contracts. Ensure site overall appearance and cleanliness, escalating shortfalls when necessary. Proactively indicate and report if SLAs are in … technically complex and challenging situations, troubleshooting, and providing solutions for potential critical infrastructure availability. Maintenance and Repair Works: Oversee and execute maintenance and repair tasks assigned by Site Operations Management or planned by the Technical Ops Planning function. Contributes to decisions and if be mandated take decisions regarding maintenance tasks within local Site Management guidelines. Coordinate and supervise More ❯

design and performing periodic system setups - Ensuring integrity of data held on the HRMS and to advise HR colleagues of actions needed to maintain data accuracy - Helping to develop change management plans for all impacted audiences when introducing changing processes and practices - Provide day to day support to all HR system users, including: training, developing training guides and … IT skills particularly; Excel and PowerPoint - Relentless attention to detail is essential - Knowledge of standard HR metrics and key performance indicators - Experience in using data to generate insight and management information - Strong stakeholder management skills to work effectively across the Group and with suppliers at different levels - Ability to demonstrate a professional, confident and 'can do' attitude - Excellent … organisation and time management skills - Excellent communication skills (verbal and written) In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of More ❯

through intelligent automation Integrate AI/ML capabilities into existing systems and develop new AI-powered solutions Establish and maintain coding standards, architectural decision-making processes, and technical debt management Create and execute technical roadmaps aligned with business objectives Implement DevOps and SRE best practices across distributed systems Manage stakeholder relationships and translate complex technical concepts into business value … Essential Experience & Skills Technical Leadership Proven track record leading development teams of 8-15+ engineers Experience with code reviews, architectural decision-making, and technical debt management Ability to establish coding standards and best practices across teams AI/ML Expertise Strong understanding of machine learning frameworks (TensorFlow, PyTorch, Scikit-learn) Experience with LLM integration (OpenAI, Anthropic, open-source … containerization (Docker, Kubernetes) and cloud-native development patterns DevOps & SRE Practices Experience implementing CI/CD pipelines and DevOps methodologies Knowledge of infrastructure monitoring (Datadog), log aggregation, and incident management Understanding of SLO/SLA definition and observability best practices Strategic & Business Acumen Ability to align technical initiatives with business objectives and articulate ROI Experience creating technical roadmaps and More ❯

as an Integration Manager, contributing significantly to the future of our business. This important role will support the Retail Claims Teams during the integration of recent acquisitions, fostering strategic change that improves operational performance, regulatory alignment, and customer satisfaction. This is a great opportunity for experienced claims or integration professionals who thrive in fast-paced environments and are passionate … areas to establish core requirements. Represent Retail Claims on working groups and ensure alignment with programme objectives. Communication Strategy: Create and implement communication plans that align with central themes. Change Management: Assess impacts, develop adoption strategies, and minimise disruption. About You Experience in transformation, operational, or change management. Strong collaborator engagement and communication skills. Experience in insurance … or a related field is optional but advantageous. ACII qualification or progression towards it is desirable. Development Opportunity Whether youre a top-tier insurance professional or have experience leading change or company integrations, this role offers autonomy to lead key change initiatives. You will contribute significantly to an exciting, forward-thinking company. Youll make a real impact on More ❯

enterprise standards. The successful candidate will work closely with data owners, stewards, and project managers to maintain and enhance metadata repositories and processes. Key Responsibilities Own and maintain metadata management repositories. Ensure metadata adheres to policy standards. Collaborate with data owners and stewards to populate CDEs business metadata. Work with project managers to populate technical business metadata for MITBIT … initiative. Establish and execute attestation and change management processes. Support documentation of data lineage where required. Assist in identifying long-term and interim metadata management tools. Promote standardisation, visibility, and corporate usage of metadata. Be hands-on in all aspects of metadata management. Qualifications, Skills & Experience Strong understanding of business and technical metadata types. Significant experience in … metadata management. Familiarity with formal and informal metadata management tools. Proficiency in data modelling and data profiling. Excellent documentation and stakeholder management skills. Financial Services experience preferred (not essential). This role pays £600/pd (inside IR35) and will require you to work from the London office two days per week. To apply for this role please More ❯

synergy evaluations across key business functions. - Advise on operating models, governance, and cultural integration strategies. - Partner with C-suite stakeholders to define objectives, facilitate workshops, and oversee execution. - Support change management, communication, and reporting on progress and risks. - Contribute to proposals, client presentations, and thought leadership initiatives. Skills and Experience: - 4-7 years of Consulting or Advisory experience … Proven track record delivering M&A integration or transformation projects. - Strong knowledge of Insurance (P&C/Specialty/Reinsurance). - Familiarity with digital and data-driven transformation. - Project Management certification (Agile, PMP, or Prince2). Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for More ❯

the requisite quality and appropriate operational risk mitigation. Working proactively to mitigate delivery risk including timely escalations to the FinReg IT Platforms Lead. RAID log and Prod issues log management and delivery reporting. Technical and business domain mentoring of other staff. Vendor and contract management. Ensure governed transition of Service ownership for live systems, prod issues change management More ❯

monitoring tools that enhance visibility and service reliability Automate and optimise monitoring processes, supporting the shift towards infrastructure-as-code Develop dashboards, alerts, and reports to support proactive issue management and performance tracking Support upcoming tool integrations, including next-generation monitoring technologies What You'll Bring Strong hands-on experience in IT administration and infrastructure monitoring Proven background in … LogicMonitor and SolarWinds (highly desirable) Scripting proficiency with PowerShell, Perl, or Bash Experience working with APIs and automation workflows Familiarity with cloud environments (AWS, Azure, or GCP) Understanding of change management, cutovers, and security documentation Previous exposure to regulated industries (finance preferred) Why Join This is an opportunity to play a key role in shaping a new function … ideas and technical expertise will directly influence how monitoring and automation evolve across the organisation. If you're proactive, solution-oriented, and excited by the chance to drive meaningful change through technology - this role offers the perfect platform to do it. Candidates will ideally show evidence of the above in their CV to be considered please click the " apply More ❯

technology in support of strategic objectives Conduct post-implementation reviews and collaborate with Portfolio Owners to assess return on investment and ensure continued alignment with business needs Support organizational change efforts through stakeholder engagement, communications planning, and risk mitigation Report to the Director of the Centre of Excellence and provide ongoing insight into initiative progress, technology effectiveness, and opportunities … for improvement Skills & Requirements of the Centre of Excellence Manager: Previous experience with legal technology working within a law firm Proven experience in project management, including the use of tracking tools and structured methodologies Strong background in post-implementation support, user adoption, and change management within a professional services or enterprise environment Demonstrated success in leading cross More ❯

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and applications, effectively communicating technical information to both technical and non-technical audiences. Analyse security incidents, develop remediation measures, and prepare detailed reports on security metrics and incidents for management review. Participate in incident response activities, coordinating with external security teams when necessary. Provide training and awareness programs for staff on security best practices, helping to embed security principles … across departments. Operational Support Assist in the design, implementation, management, and provision of the ICT Network Services to ensure alignment with our client standards. Support the development and monitoring of service standards, working proactively to respond to service-related problems and incidents. Provide 2nd/3rd line support for ICT Network Services and supporting infrastructure, ensuring efficient and timely … systems Collaborate within a virtual team to support the Infrastructure Services Team, promoting skill development in Infrastructure, Security, and service improvements to meet the needs of staff and students Change Management Assist in planning, developing, and enhancing new and existing network services and technologies, managing workload to align with project timelines and priorities. Participate in project groups related More ❯

manage, and troubleshoot Intune/Endpoint Manager for device compliance, application deployment, and endpoint security. Investigate and resolve complex endpoint issues and policy-related challenges. Follow the organisation's Change Control procedures for authorised changes. Work closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor service desk performance metrics and identify opportunities … technical documentation and knowledge base materials. Mentor junior service desk staff, providing technical guidance and supporting their development. Ensure adherence to ITIL best practices across Incident, Request, Problem, and Change Management. Required Skills & Experience - Proven 3rd line technical support experience within a service desk or infrastructure support environment. Strong, hands-on expertise with Intune/Endpoint Manager, including compliance … scripting for automation and diagnostics. Good understanding of networking fundamentals such as DNS, DHCP, and VPN. Process & Compliance Knowledge - Working knowledge of ITIL best practices. Ability to follow structured Change Control processes. Awareness of security frameworks such as Cyber Essentials and ISO 27001. Soft Skills - Strong analytical and problem-solving ability with a proactive approach. Excellent communication skills for More ❯

technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with strong expertise in Microsoft technologies, Azure, networking, and change control, who can also bring leadership, mentoring, and process improvement to a busy service desk environment. The successful candidate will either have experience leading a service desk team with … advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity management. Implement and oversee change control processes to ensure stability and compliance. Collaborate closely with the Service Desk Manager and other IT teams to ensure seamless service delivery. Monitor and report on service desk … and maintenance of technical documentation and knowledge base articles. Mentor junior service desk staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd More ❯