1 to 25 of 44 Change Management Jobs in the City of London

Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management, Change Management, Incident Management, Configuration Management, Problem management, Disaster Recovery, Site Management and Reporting. What will you be … the relationships between CIs and the services they support. Continuous improvement will also be required to document the existing process and identify improvements. Asset Management – Maintaining an accurate inventory of all IT Assets. Establish process documentation with defines the audit process to verify data accuracy. Working with disparate teams … to ensure compliance with existing IT Controls & Policies. Configuration Management –Defining the process for regularly auditing and maintaining the CMDB in its entirety. Support IT Service Management by providing accurate configuration data, which will supplement improvement actions. Lifecycle Management – Monitoring the lifecycle of IT Assets from acquisition More ❯

and customisation of the Aladdin platform to meet specific business requirements. Assist in end-to-end testing, ensuring the solutions function as expected. Stakeholder Management: Regularly engage with key stakeholders in front-office teams to ensure alignment between business needs and technology solutions. Act as a liaison between business … and technical teams. Project Delivery: Oversee and contribute to project delivery from initiation to completion, managing timelines, budgets, and scope. Provide updates to senior management and ensure milestones are met. Change Management & Training: Facilitate training sessions for end users and provide change management support to … new systems and processes. Required Skills/Experience The ideal candidate will have the following: Aladdin Expertise: Proven experience working with Aladdin for trade management, portfolio management, risk management, and order execution processes. Familiarity with system configuration, integration, and reporting. Front Office Experience: Demonstrated experience in a More ❯

Change Managers - Central London (Hybrid Working) 1 x Permanent | 1 x 12-Month Fixed Term Contract Salary: Up to £67,000 + Excellent Benefits & Work-Life Balance We're working with a fantastic organisation based in Central East London that's looking to hire two experienced Change Managers … a permanent basis , and one on a 12-month fixed-term contract . These are high-impact roles focused on driving and embedding meaningful change across the organisation. You'll play a key part in planning and delivering change initiatives that enhance processes, systems, and structures - ensuring smooth … transitions with minimal disruption. What You'll Be Doing Champion a collaborative, consultative approach to change by developing and implementing clear plans with stakeholder engagement at the core. Design and deliver effective communication strategies using a variety of channels to keep stakeholders informed, engaged, and aligned throughout the change More ❯

looking to make a tangible impact in the insurance technology space. Role Purpose: This role is responsible for the coordination, control and administration of change and transition activities within the IT function. You will ensure all Requests for Change (RFCs) are assessed, documented, authorised and delivered in accordance … stability and protecting the integrity of critical systems across a regulated environment. Key Responsibilities: Manage the lifecycle of RFCs, ensuring all entries in the Change Management System are complete, accurate, and appropriately authorised. Engage with business and IT stakeholders to understand change drivers, assess impacts, risks, and … feasibility, and secure buy-in for planned changes. Provide clear, consistent communication throughout the change process to ensure all parties are kept informed of progress and outcomes. Prepare and facilitate Change Advisory Board (CAB) meetings, ensuring proper documentation of decisions, actions and follow-ups. Oversee the deployment of More ❯

Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure the smooth delivery of a range of IT services across Europe; it … will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on-boarding of new vendors, contract negotiation, key supplier reviews) Excellent … knowledge of DORA (Digital Operational resilience Act) and regulatory requirements. Excellent written and verbal communication skills Good understanding of change management process within an IT area Ability to work across teams in a collaborative manner. Responsibilities Management of two London based administrators Responsible for ordering and invoice More ❯

Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure the smooth delivery of a range of IT services across Europe; it … will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on-boarding of new vendors, contract negotiation, key supplier reviews) Excellent … knowledge of DORA (Digital Operational resilience Act) and regulatory requirements. Excellent written and verbal communication skills Good understanding of change management process within an IT area Ability to work across teams in a collaborative manner. Responsibilities Management of two London based administrators Responsible for ordering and invoice More ❯

Hybrid Salary: £95,000 - £100,000 Award winning financial institution is seeking a Senior Technical Operations Specialist to cover aspects of Service Delivery, Incident Management, Change Management and Vendor Management. The successful candidate will ensure the smooth delivery of a range of IT services across Europe; it … will be a co-ordination role across incident, change and vendor management. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes In-depth knowledge of vendor management (on-boarding of new vendors, contract negotiation, key supplier reviews) Excellent … knowledge of DORA (Digital Operational resilience Act) and regulatory requirements. Excellent written and verbal communication skills Good understanding of change management process within an IT area Ability to work across teams in a collaborative manner. Responsibilities Management of two London based administrators Responsible for ordering and invoice More ❯

and customisation of the CRD platforms to meet specific business requirements. Assist in end-to-end testing, ensuring the solutions function as expected. Stakeholder Management: Regularly engage with key stakeholders in front office teams to ensure alignment between business needs and technology solutions. Act as a liaison between business … and technical teams. Project Delivery: Oversee and contribute to project delivery from initiation to completion, managing timelines, budgets, and scope. Provide updates to senior management and ensure milestones are met. Change Management & Training: Facilitate training sessions for end users and provide change management support to … other front-office tools and systems. Experience in configuring and customising CRD solutions. Front Office Experience: Demonstrated experience in a front office environment (asset management, trading, portfolio management, etc.), with an understanding of the business processes and workflows involved. Business Analysis Skills: Solid experience in business analysis including More ❯

complex and in depth Category is all non-IT - Customer Claims, Offshoring etc, more customer facing role. Will need strong outsourcing experience Strong stakeholder management/influencing Capabilities: Negotiation Skills, Stakeholder Management, Influencing Skills, Communication Skills, Leadership, Commercial Management, Supplier Relationship Management, Governance, Financial Management, Contracting, Strategy, Change Management, Leadership. Essential Knowledge and Skills: Commercial and stakeholder management skills and proven track record of building strong internal business relationships Experience and a proven track record of delivering Commercial, SRM, or Category Management within a demanding, fast evolving environment Leading and More ❯

Client is looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk - ideally from within the banking or … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational … business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity of the estate, current More ❯

Job Description Title Quality Assurance Analyst Division Change Delivery Reports to Quality Assurance Manager Job Purpose As the Quality Assurance (QA) Analyst within the Change Delivery Team of Amwins Global Risks (AGR), you will be responsible for ensuring the quality, accuracy, and effectiveness of business change initiatives. … to mitigate them. Stakeholder Collaboration: Work with stakeholders including business analysts, project managers, developers, and external vendors to ensure testing activities align with business change objectives. Continuous Improvement: Champion continuous improvement processes, introducing automation in the future, advanced testing tools, and practices to drive operational efficiency and quality. Defect … Tracking & Reporting: defect identification, prioritisation, and resolution, ensuring clear communication with the development and change management teams. User Acceptance Testing (UAT): Support coordination of UAT by helping prepare users to undertake testing (data, plans, scripts, test cases). System Integration Testing (SIT): Prepare, plan and execute System Test More ❯

Job Description Title Quality Assurance Analyst Division Change Delivery Reports to Quality Assurance Manager Job Purpose As the Quality Assurance (QA) Analyst within the Change Delivery Team of Amwins Global Risks (AGR), you will be responsible for ensuring the quality, accuracy, and effectiveness of business change initiatives. … to mitigate them. Stakeholder Collaboration: Work with stakeholders including business analysts, project managers, developers, and external vendors to ensure testing activities align with business change objectives. Continuous Improvement: Champion continuous improvement processes, introducing automation in the future, advanced testing tools, and practices to drive operational efficiency and quality. Defect … Tracking & Reporting: defect identification, prioritisation, and resolution, ensuring clear communication with the development and change management teams. User Acceptance Testing (UAT): Support coordination of UAT by helping prepare users to undertake testing (data, plans, scripts, test cases). System Integration Testing (SIT): Prepare, plan and execute System Test More ❯

Job Description Title Quality Assurance Analyst Division Change Delivery Reports to Quality Assurance Manager Job Purpose As the Quality Assurance (QA) Analyst within the Change Delivery Team of Amwins Global Risks (AGR), you will be responsible for ensuring the quality, accuracy, and effectiveness of business change initiatives. … to mitigate them. Stakeholder Collaboration: Work with stakeholders including business analysts, project managers, developers, and external vendors to ensure testing activities align with business change objectives. Continuous Improvement: Champion continuous improvement processes, introducing automation in the future, advanced testing tools, and practices to drive operational efficiency and quality. Defect … Tracking & Reporting: defect identification, prioritisation, and resolution, ensuring clear communication with the development and change management teams. User Acceptance Testing (UAT): Support coordination of UAT by helping prepare users to undertake testing (data, plans, scripts, test cases). System Integration Testing (SIT): Prepare, plan and execute System Test More ❯

are on top of the priority tickets and managing competing demands Provide customers with regular updates using the appropriate channels and the companys service management platform Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Follow the companys processes for … Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to your colleagues in the Service Desk team CANDIDATE REQUIREMENTS Proven … Ability to adhere to established processes and identify when to escalate complex technical issues to meet Service Level Agreement (SLA) requirements Highly effective time-management and organisational skills BENEFITS Annual Salary up to £34,000 per annum with a bonus up to £5,000 Working in an inclusive environment More ❯

critical and complex customer situations or incidents. Knowledge of Microsoft technologies and cloud services. Strong interpersonal, presentation, and communication skills. Certifications such as Project Management, Prosci Change Management, or ITIL are advantageous. Cloud knowledge is essential; Microsoft Azure knowledge is beneficial. Experience with Agile methodologies, Azure DevOps More ❯

the smooth operation of critical healthcare infrastructure. As an Azure Infrastructure Analyst, you will manage and support the Azure-based infrastructure, including updates, security management, and system monitoring. You will work with a team of professionals in a fast-paced, global environment, delivering high quality service to customers while … with development, QA, and product teams to resolve issues. Manage system monitoring solutions and provide out-of-hours support as needed. Ensure adherence to Change, Incident, and Problem Management procedures. Key Skills & Experience: Proven experience with Microsoft Azure (certifications a plus). Knowledge of supporting Windows Server and … Application Gateway, etc.). A solid understanding of network and data security principles. Knowledge of ITIL v3 processes, ideally with certifications. Experience with Service Management processes (Incident, Problem, Change Management). Desirable knowledge of Azure Data Services (eg, Azure Data Factory, Azure Synapse). Familiarity with DevOps More ❯

with tech teams to understand decisions and risks, with a strong grasp of both on-premises and cloud technologies. Experience with enterprise-grade project management and change management tools, specifically the Atlassian toolset and ServiceNow. Proficiency in software automation tools like Jenkins, GoCD, Azure DevOps, Azure Portal … and Pega Deployment Manager. Understanding of the Software Development Lifecycle for both Agile and Waterfall methodologies, including technical implementation requirements and key release management principles. Strong planning and organizational skills to manage high volumes of changes to software applications. If you are passionate about embracing new approaches, have excellent More ❯

Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯

Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯

Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional More ❯

process. - Closing deals and billing big! Here at SW6, we specialise in a range of sectors such as Technology, Finance, Oil, Gas, Energy, IT, Management Consulting, Engineering, SAP, HR, Legal, Paralegal, Investment Banking, Hedge Funds, Digital, Media, Marketing, Public Sector, International, Pharmaceutical, Bioscience, Procurement, Supply Chain, Management, Executive … Banking, Change Management, Insurance, and Multi-lingual sectors. If any of these sectors take your fancy and you want to explore further, apply below More ❯

process. Closing deals and billing big! Here at SW6, we specialise in a range of sectors such as Technology, Finance, Oil, Gas, Energy, IT, Management Consulting, Engineering, SAP, HR, Legal, Paralegal, Investment Banking, Hedge Funds, Digital, Media, Marketing, Public Sector, International, Pharmaceutical, Bioscience, Procurement, Supply Chain, Management, Executive … Banking, Change Management, Insurance, and Multi-lingual sectors. If any of these sectors take your fancy and you want to explore further, apply below or contact Liam Kelly at SW6 Associates. More ❯

LEAD) Experience with Salesforce deployment tools (e.g., Azure DevOps (Preferred), Azure Pipelines (Preferred), Azure Repos (Preferred), SonarQube, Azure Test Plans (Preferred), Gearset, Salesforce DX, Change Sets, ANT Migration Tool). (LEAD) Knowledge of CI/CD pipelines and automation tools for Salesforce. (LEAD) Experience setting up development orgs and … data seeding (OwnBackup) Experience with Branching Strategy tools (e.g., Github, Bitbucket) Excellent project management skills, with the ability to manage multiple releases simultaneously. Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Detail-oriented with strong organizational skills. Problem-solving and critical-thinking … abilities. Desirable Familiarity with Agile methodologies and ITIL or other IT service management frameworks is a plus. SCRUM experience/certification Key Responsibilities Release Planning and Coordination: Release Execution: Change Management: Testing Documentation Post-deployment Compliance More ❯

you optimise process and integrate the right technology that will accelerate business growth. They value cost-neutral investments and prioritise guiding clients in risk management, using business insight and technological expertise. Their goal is to elevate uptime, drive efficiency, and simplify the complexities inherent in modern technology. We are … driving digital transformation initiatives, implementing innovative technologies, and optimizing business processes. You will collaborate with cross-functional teams to identify opportunities for improvement, manage change effectively, and ensure successful adoption of digital solutions. The ideal candidate will analyse business requirements, design system solutions, and support data-driven decision-making. … areas for improvement and optimisation. Develop and optimise SQL queries, stored procedures, and reports to support business intelligence and decision-making. Develop and execute change management strategies to facilitate the adoption of new technologies and processes within the organisation. Collaborate with stakeholders at various levels to gather requirements More ❯

About Smart Managed Solutions At Smart Managed Solutions, we deliver innovative and customer-centric facility management services designed to meet the evolving needs of our clients. As we continue to grow, were looking for a dynamic and results-driven Marketing Coordinator to support our marketing initiatives and help elevate … will serve as the primary finance lead for the implementation, guiding system design, data migration, and user training. Post-implementation, you will own the management of the system and lead the development of a new business-wide data analytics solution. This is a highly visible, hands-on role that … and operational teams, ensuring adoption and capability across the business. Continuously identify opportunities to improve financial processes, workflows, and reporting through system enhancements. Support change management and user adoption, including communication, training, and impact assessment. Candidate Profile Essential: Qualified accountant (ACA, ACCA, CIMA or equivalent). Proven experience More ❯