22 of 22 Customer Acquisition Jobs in the City of London

on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead … growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests … UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer More ❯

a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the … Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯

a long-standing reputation for timeless style and quality craftsmanship, the business continues to innovate across retail, e-commerce, and digital engagement. Data sits at the heart of its customer strategy, and the CRM team plays a pivotal role in driving customer acquisition, retention, and engagement. THE ROLE As a CRM Data Analyst, you’ll join the … Customer Experience (CX) team and support the CRM and analytics function. You’ll be responsible for pulling, analysing, and presenting customer data to influence decision-making and drive more effective campaigns. With a focus on storytelling through data, you’ll help shape the CRM strategy, improve customer segmentation, and support the growth of acquisition and engagement … initiatives. Your responsibilities will include: Supporting the CRM team with analysis, reporting, and campaign performance insights. Designing customer segments and helping optimise targeting strategies. Pulling, cleaning, and interpreting customer data to create actionable insights. Building and maintaining data pipelines to support CRM campaigns. Creating dashboards and visualisations to communicate performance to stakeholders. Partnering with data, CRM, and wider More ❯

Growth Analyst Up to £70,000 | London – Hybrid (2 days/week) | 12-month FTC (Maternity Cover) An international consumer brand with a mission-led product and a loyal customer base is looking for a commercially minded Marketing & Growth Data Analyst to join their UK team. You’ll be part of a business that’s seen huge growth over … peers on shared tools, dashboards, and reporting frameworks. Day-to-day, you’ll be the go-to for marketing and growth teams, turning raw data into actionable insight on acquisition, retention, and customer lifetime value. What You’ll Be Doing Pulling, joining, and transforming data from Snowflake and other sources using advanced SQL Conducting deep-dive analysis into … campaign performance, customer acquisition, and retention Building clear, engaging dashboards in Tableau for stakeholders at all levels Evaluating promotions and experiments to determine short- and long-term business impact Identifying trends, anomalies, and opportunities in the data — and flagging them proactively Supporting the marketing team in tracking KPIs like CAC, retention rate, and channel ROI Partnering with global More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign reporting. Experience More ❯

CRM & Data Strategy Analyst London – Hybrid Up to £46,000 + benefits The Company A leading name in the luxury retail space is growing its Customer Experience team and investing in data-driven decision-making. This role sits within a collaborative CRM and data strategy function, driving customer acquisition, retention, and engagement through analytics and segmentation. The … As a CRM & Data Strategy Analyst, you’ll work closely with senior analysts and CRM stakeholders to optimise campaigns and deliver actionable insights. You’ll be responsible for analysing customer data, shaping segmentation strategies, and reporting on CRM performance to improve engagement across multiple channels. Key responsibilities include: Analysing and presenting customer data to inform CRM strategy and … campaign optimisation. Building and maintaining customer segmentation for targeted campaigns. Owning reporting across CRM activity, including campaign performance and database health. Supporting data pipelines and automation to streamline CRM processes. Collaborating with senior stakeholders to influence customer engagement strategy. Your Skills and Experience Strong SQL skills (essential). Hands-on experience in CRM analytics and campaign reporting. Experience More ❯

optimise the complete funnel from paid ads through to conversion Continuously test and improve campaign performance across all channels Growth Program Development Drive and scale referral and partner-driven acquisition programs Launch and optimise organic growth initiatives that complement paid efforts Develop innovative approaches to customer acquisition and retention Analytics & Optimisation Manage comprehensive reporting, attribution models, and More ❯

role where you’ll move seamlessly from pulling and manipulating data to producing clear, actionable insights for the UK Growth and Marketing teams. You’ll help monitor performance, understand customer behaviour, evaluate campaigns, and contribute to both tactical and strategic decision-making. You’ll split your time roughly 60% on UK-focused work and 40% on global collaboration, creating … local insights while helping to shape global dashboards and reporting tools. Key Responsibilities Analysis & Insight – Conduct deep-dive analysis into marketing performance, customer acquisition, retention, and lifetime value. Go beyond “what happened” to explain “why” and recommend “what next.” Campaign Impact Assessment – Evaluate promotions and experiments to determine both immediate and long-term effects on customer spend … dbt models. Data Visualisation – Create clear, compelling Tableau dashboards and reports for stakeholders at all levels. Marketing KPI Tracking – Support the marketing team in measuring key performance metrics (e.g., acquisition cost, retention rates, channel ROI). Proactive Opportunity Spotting – Identify trends, anomalies, or risks in the data and bring them to the attention of the business without waiting for More ❯

a fast-growing, internationally recognised consumer brand with a strong e-commerce presence. Operating in over 100 countries, they are known for their innovative, high-quality products and strong customer engagement. The UK team is collaborative, creative, and commercially driven, with a supportive culture that values insight-led decision-making. Key Responsibilities Analyse marketing performance, customer acquisition More ❯

This fast-growing consumer brand is a market leader in its sector. Operating internationally, they combine creativity with data-driven decision-making to fuel rapid growth and long-term customer engagement! THE ROLE As a Senior Analyst, you can expect to be involved in the following: Conduct deep-dive analysis into marketing performance, customer acquisition, retention, and More ❯

Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and … vision. Fundraising & Capital Strategy Lead fundraising and capital‐raising activities. Maintain transparent, compliant investor relationships. Oversee disciplined financial controls. Develop a robust business model and financial strategy focused on customer acquisition, sustainable unit economics, lifetime value, and competitive advantage. Culture & Team Leadership Build and lead a high‐performance executive team and workforce, ensuring diversity of skills, backgrounds, and More ❯

Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and … vision. Fundraising & Capital Strategy Lead fundraising and capital‐raising activities. Maintain transparent, compliant investor relationships. Oversee disciplined financial controls. Develop a robust business model and financial strategy focused on customer acquisition, sustainable unit economics, lifetime value, and competitive advantage. Culture & Team Leadership Build and lead a high‐performance executive team and workforce, ensuring diversity of skills, backgrounds, and More ❯

part of a global data and analytics team. You’ll be responsible for delivering high-quality analysis that drives commercial decision-making—working on everything from campaign evaluation and customer behaviour analysis to dashboard development and KPI tracking. Around 60% of your work will be UK-focused, collaborating closely with local marketing, sales, and growth teams. The remaining … involve contributing to global data products and best practices, working alongside international colleagues to create scalable, high-impact analytics solutions. Key Responsibilities Conduct deep-dive analysis into marketing performance, customer acquisition, retention, and lifetime value. Evaluate campaign and promotional impact, assessing both short- and long-term revenue and retention effects. Extract, manipulate, and join data from Snowflake and More ❯

part of a global data and analytics team. You’ll be responsible for delivering high-quality analysis that drives commercial decision-making—working on everything from campaign evaluation and customer behaviour analysis to dashboard development and KPI tracking. Around 60% of your work will be UK-focused, collaborating closely with local marketing, sales, and growth teams. The remaining … involve contributing to global data products and best practices, working alongside international colleagues to create scalable, high-impact analytics solutions. Key Responsibilities Conduct deep-dive analysis into marketing performance, customer acquisition, retention, and lifetime value. Evaluate campaign and promotional impact, assessing both short- and long-term revenue and retention effects. Extract, manipulate, and join data from Snowflake and More ❯

Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: Have a keen interest in data analytics within … food delivery and sustainability sector. Are looking to leverage your analytical skills in a dynamic and values-driven environment? Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: Strong proficiency in Excel, SQL, and Google Analytics. Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business. … Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: Analyse and report on customer lifetime value and cost of customer acquisition. Develop AB testing plans for advertising campaigns that contribute to customer growth and retention. Use customer satisfaction metrics to inform strategies and decisions. Participate in creating and reporting More ❯

scaling HealthTech brand, the Head of Product Management/Product Lead/Principal Product Manager role involves leading a small product team of 4 to improve and evolve the customer experience throughout the service journey. They have a strong footprint and presence in their specialist area, but have relatively immature tech and product capability. This role involves identifying quick … win opportunities to fix improve and automate service delivery, going on to redesign the way tech facilitates service delivery as well as improving customer acquisition, conversion and overall experience. The role requires someone who can think strategically and be part of the team that identifies opportunities to develop new products & services, but also involves being very hands-on … in central London (ie monthly). Key responsibilities: Lead a relatively junior but enthusiastic product team, coaching & mentoring where needed to improve individual and overall capabilities. Analyse requirements, opportunities, customer data and feedback to shape a prioritised roadmap of initiatives. Help develop product strategy as part of the leadership team, working with key stakeholders in technology and commercial areas. More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. We are looking for a Customer Insight Analyst to join our growing analytics team and play a key role in driving data-led decision-making across the business. This position is ideal for someone with … strong analytical skills, business acumen, and a passion for understanding customer behavior — particularly within the online gambling industry. Your primary focus will be analyzing the performance and impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective … and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback, and other incentive schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver More ❯

new strategies to improve campaign performance Monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value Develop an in-depth understanding of activity from all customer value and lifecycle segments Use key data insights to help build new customer segments, ensuring customers … development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries Conduct competitor analysis and market development to enable Premier Bet and its … Tools - Experience in forecasting and costing campaign impact - Experience in implementing CRM campaign automation - Experience in planning and executing end to end campaigns - Experience implementing campaigns across the full customer lifecycle - Experience mentoring and developing less experienced team members - Able to build strong working relationships with multiple stakeholders across multiple departments - Quality project & time management skills - Strong communication skills More ❯

new strategies to improve campaign performance Monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value Develop an in-depth understanding of activity from all customer value and lifecycle segments Use key data insights to help build new customer segments, ensuring customers … development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries Conduct competitor analysis and market development to enable Premier Bet and its … Tools - Experience in forecasting and costing campaign impact - Experience in implementing CRM campaign automation - Experience in planning and executing end to end campaigns - Experience implementing campaigns across the full customer lifecycle - Experience mentoring and developing less experienced team members - Able to build strong working relationships with multiple stakeholders across multiple departments - Quality project & time management skills - Strong communication skills More ❯

your credit commercial background The Role As a Senior Credit Strategy Analyst, you will be: Developing new insights to drive optimisation of credit risk strategies. Detecting new trends on customer data to develop wider business strategies Developing credit risk strategies for Acquisitions and Existing Customers. Working with senior leadership to implement/improve strategy. Using SQL and Python daily … Analyst, you will need: Experience as a credit risk strategy analyst Experience working in a fast-paced environment Experience developing credit risk strategies for Acquisitions and/or Existing Customer Experience working with SQL and Python STEM Degree from a top university Benefits Up to £80,000 + Benefits More ❯

your credit commercial background The Role As a Senior Credit Strategy Analyst, you will be: Developing new insights to drive optimisation of credit risk strategies. Detecting new trends on customer data to develop wider business strategies Developing credit risk strategies for Acquisitions and Existing Customers. Working with senior leadership to implement/improve strategy. Using SQL and Python daily … Analyst, you will need: Experience as a credit risk strategy analyst Experience working in a fast-paced environment Experience developing credit risk strategies for Acquisitions and/or Existing Customer Experience working with SQL and Python STEM Degree from a top university Benefits Up to £80,000 + Benefits More ❯