including transaction processing, settlement, dispute resolution, and reconciliation. Develop and implement operational strategies that support the organization’s payments growth objectives and product roadmap. Ensure the reliability, scalability, and regulatory compliance of all payment systems and processes. Build and manage high-performing teams across payments operations, risk management, and compliance. Collaborate closely with product, engineering, risk, and compliance teams … performance indicators (KPIs) for payments success, driving improvements in speed, accuracy, and cost-efficiency. Cultivate strong relationships with payment networks, banks, vendors, and other ecosystem partners. Stay ahead of regulatory changes and payment industry trends to guide the organization’s operational strategy. Requirements Extensive experience in payments operations , preferably within fintech, merchant acquiring, card issuing, or payment processing platforms. … Proven ability to lead operational strategy and large-scale process improvements in a payments environment. Strong understanding of the technical and regulatory nuances of domestic and international payments (e.g., card networks, ACH, real-time payments, wire, SWIFT). Exceptional leadership and people management skills with a track record of building high-performance teams. Data-driven and process-oriented mindset More ❯
product, actuarial, claims and IT teams to evolve cyber insurance offerings. Develop standalone and packaged cyber solutions tailored to customer needs across various sectors. Monitor emerging cyber threats and regulatory changes to ensure product relevance and responsiveness. Portfolio Management & Performance Monitoring: Analyse portfolio performance and underwriting metrics (e.g. loss ratios, rate changes, claims trends). Drive corrective action where … pricing adjustments and risk appetite refinement. Contribute to strategic planning, reinsurance discussions, and capital modelling inputs. Governance & Risk Management: Ensure underwriting practices align with internal controls, compliance requirements, and regulatory standards (e.g. FCA, PRA). Support audits, conduct file reviews, and maintain documentation for underwriting decisions. Provide technical mentorship to junior underwriters or cyber underwriting assistants. Work with the More ❯
london (city of london), south east england, united kingdom
Santam Syndicate 1918
product, actuarial, claims and IT teams to evolve cyber insurance offerings. Develop standalone and packaged cyber solutions tailored to customer needs across various sectors. Monitor emerging cyber threats and regulatory changes to ensure product relevance and responsiveness. Portfolio Management & Performance Monitoring: Analyse portfolio performance and underwriting metrics (e.g. loss ratios, rate changes, claims trends). Drive corrective action where … pricing adjustments and risk appetite refinement. Contribute to strategic planning, reinsurance discussions, and capital modelling inputs. Governance & Risk Management: Ensure underwriting practices align with internal controls, compliance requirements, and regulatory standards (e.g. FCA, PRA). Support audits, conduct file reviews, and maintain documentation for underwriting decisions. Provide technical mentorship to junior underwriters or cyber underwriting assistants. Work with the More ❯
on a variety of commercial and technology contracts. Collaborate with a range of internal teams across various business units in order to advise on a broad range of digital, regulatory and privacy issues, including with respect to AI. Assist with implementing measures to comply with other regulatory changes relating to digital, e.g. the EU Accessibility Act. Creating and … updating template documents, polices and processes as necessary. Training and development for internal clients. Compliance and regulatory oversight and guidance – ICO. Keep the business up to date with changes in national data protection laws in relevant jurisdictions. About you UK, common law or European qualified lawyer with circa 6+ years of PQE. This is a guide only. Trained at More ❯
you will not be considered for the role. Role Purpose: Tackle operational issues, mitigate risks, and seek opportunities for process improvement or automation, while staying updated on technical and regulatory changes affecting both areas Oversee the sequencing of operational and IT updates within these areas, ensuring project outcomes align with goals, and orchestrating both teams engagement in business-wide … operational change Continually monitor and update business processes, ensuring they are evaluated regularly and adapted to reflect any changes as a result of I.T Initiatives Work closely with the Head of Portfolio Strategy to ensure any initiatives in these areas align to strategic objectives and the required prioritisation has been applied Help develop the newly created Product Management capability … risks are monitored, actioned and if possible mitigated Work with both teams to analyse business processes and workflows identifying areas for improvement or automation Familiarise yourself with technical and regulatory changes to understand how they might impact landscape Provide technical support to the business on behalf of both teams, including acting as a SME on projects, participating in workshops More ❯
