other connected platforms Plan, schedule and control lifecycle activities including patching, upgrades, capacity management, release activity and platform maintenance Produce and maintain operational documentation, runbook guidance, knowledge articles and support procedures Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement activity Ensure all changes … Server administration fundamentals relevant to Orchestrator databases and platform support Strong troubleshooting and problem-solving skills, with the ability to diagnose complex automation, runbook, database and integration issues Experience supporting lifecycle activities such as patching, upgrades, resilience testing, capacity management and platform transitions Ability to understand automation logic, workflow design ...