Product Documentation Manager
- Hiring Organisation
- Soldo
- Location
- City of London, London, United Kingdom
educational quality through automation and emerging technologies. Requirements Experience in customer education, learning & development, product documentation, technical writing, or related roles within a SaaS or technology environment. Proven experience building and owning end-to-end educational or documentation programmes, from ideation through to execution. Strong instinct for what helps users … product functionality into clear, engaging, and actionable content. Understanding of the different documentation, onboarding, and education needs of SMB and Enterprise customers within B2B SaaS environments. Comfortable working directly with Product and technical teams. Strong organisational skills and ability to manage large, evolving content ecosystems. Strong understanding of customer journeys ...