3 of 3 ITSM Jobs in County Antrim

support coverage Complete training objectives and uphold Sysco's Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently … and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯

understand the technology and infrastructure - Windows & IOS platforms. Support core build software for life cycle of current/bespoke/new introductory apps. Perform application troubleshooting, installation & reinstallation. Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines. Moves - surveys, ad-hoc moves … be able to provide effective analysis and summaries of data. Working closely with IT Desktop Controls to provide stock inventory reports and inventory management. Maintain accurate records of the ITSM asset inventory and life cycle - including device deployments, user assignments, and hardware information Engaging and working on projects and requirements from transition/alignment/transformation across multi metiers. Additionally More ❯

support coverage Complete training objectives and uphold Sysco's Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently … and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 More ❯