13 of 13 Onboarding Jobs in County Antrim

ITSM tools such as ServiceNow. Analytical Skills: Competence in analysing incident trends and contributing to root-cause analysis. Additional Responsibilities: Training & Development: Assist in onboarding and training new team members. Customer Experience: Champion a customer-first approach, ensuring high satisfaction levels. Continuous Improvement: Drive initiatives to enhance service desk performance ...

calls and check-ins to ensure a positive experience Support account reviews and customer engagement activities, ensuring clients are fully supported Assist with the onboarding of new customers, ensuring a smooth and welcoming start Manage the subscription renewal process, focusing on customer retention and satisfaction Identify opportunities to enhance ...

queries in a timely and professional manner Deliver a high standard of customer service, ensuring all issues are followed through to resolution Support the onboarding of new clients, including system setup guidance and training Build strong relationships with clients, acting as a trusted point of contact Liaise with internal teams ...

Regular salary reviews Performance-related bonuses Professional development and training opportunities Role Overview The Customer Success Associate will take responsibility for managing existing accounts, onboarding new clients, and supporting long-term customer relationships. The role provides the opportunity to grow accounts, identify new business opportunities, and contribute directly to overall ...

technologies including: Virtualisation (Hyper-V, VMware) Backup solutions (Veeam, Azure, Cove) Network security (SonicWall, Fortinet) Enterprise hardware and switching technologies 6-month in-office onboarding period Hybrid working (2 days remote per week after probation) Supportive team environment with clear progression opportunities Interview Process Informal Teams chat In-person interview ...

using the Go programming language. Your new company has a multi-billion dollar revenue stream and no weak links as they've already started onboarding some of Northern Irelands most proflific technologists What's In It For You? Market leading salaries Generous holidays and fully remote working available (NI Wide ...

tickets within SLA targets Providing updates to clients via email, phone, Teams and ticketing systems Escalating more complex issues to internal technical teams Supporting onboarding, client training sessions and webinars Maintaining FAQs, troubleshooting guides and knowledge base content Identifying recurring issues and suggesting service improvements Experience: Experience using ticketing/ ...

documents and platforms Work efficiently to meet strict deadlines, including preparing client updates and alerts Provide client support by resolving queries and assisting with onboarding processes Identify and categorise key financial terminology to improve reporting precision Skills & Experience Required Degree in Finance, Accounting, Economics, Business, Mathematics, or a similar field ...

within budget, and to a really high standard. You'll work closely with clients along with internal teams to create a smooth, high-value onboarding experience, acting as a trusted advisor throughout their transformation journey. This position blends project management, client service delivery, and relationship management. This is the perfect ...

recommend tailored solutions for targeted customer profiles, driving meaningful engagement and results. End-to-End Digital Advertising Management: Lead the process of recommending, securing, onboarding, and managing digital advertising solutions, ensuring seamless execution and client satisfaction. Collaborative Product Development: Partner closely with product development teams to ensure marketing solutions meet ...

relationships and market presence. Whats in it for you? Uncapped earning potential (OTE £55K+) Strong existing client base not a cold-start role Full onboarding and structured training Ongoing support from technical and operational teams Clear progression into a Senior Account Manager role Company car or car allowance Hybrid, field ...

Business Development Manager Affinity Partnerships (BDM-26) The Role Working within the Affinity Partnerships Business Development team, the BDM will report to the Head of Affinity Partnerships. You will be responsible for identifying, developing and ...

Success function globally. We are seeking a Digital Customer Success - Tool Implementation specialist to support the delivery and optimisation of digital customer engagement and onboarding initiatives. This role will focus on improving how customers interact with the platform through enhanced in-app experiences, data insights, and digital engagement strategies. … Responsibilities Implement and optimise digital customer engagement tools to support onboarding and product adoption Design and improve in-app customer journeys and digital experiences Analyse customer behaviour and usage data to identify opportunities to improve engagement Work closely with Product, UX, and Customer Success teams to deliver a seamless customer ...