Lead the Customer Success Team to deliver high-quality outcomes for customers with complex or escalated issues. Focus on root cause resolution, customer retention, and proactive support through team coaching and cross-functional collaboration. This team will provide full technical and complaint resolution for customers, offering technical solutions, complaint resolutions and full outcomes Benefits for a Customer Success Team Leader More ❯
REST Assured) CI/CD integration (e.g., Jenkins, Azure DevOps) Test planning, estimation, and execution Defect management and reporting Adherence to testing standards and governance Previous experience mentoring and coaching test engineers Able to work together with cross-functional teams So, what’s in it for you? Bonus Schemes – A bonus that regularly rewards you for your performance A pension More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Broadreach Recruitment
You’ll be working for a business brand that is part of our larger recruitment teams offering numerous opportunities for skills and career development including mentorship, individual and group coaching sessions and learning and development programmes/workshops If you’re ready to focus on candidate resourcing and enjoy the satisfaction of delivering top talent to meet clients’ needs, we More ❯
internal and external technical teams. They are fully competent in one specialism and working towards being fully competent in a second specialism This role also involves actively mentoring and coaching associate and other software engineers. Key Actions Deliver High-Impact Solutions Design, build, test, and maintain scalable, user-centric software that supports our integrated business model. Take ownership of the … concept to release—ensuring quality, performance, and security. Lead and Mentor Act as a technical authority across one or more specialisms, guiding associate engineers and peers. Share knowledge through coaching, code reviews, and learning sessions (e.g., lunch & learns, developer forums). Architect for Scale and Security Apply architectural patterns and design principles to solve complex business challenges. Embed security controls More ❯
