16 of 16 Customer Service Jobs in East London

Provide IT solutions expertise and customer service in support of the company's clients. Role Duties and key responsibilities: Windows 11 Desktop Operating Systems. Windows 2019/2022/2025 Server environment. Knowledge of Windows Active Directory. Maintain and manage network infrastructures including the core switches, cabling, peripheral devices and related equipment. Install, configure and maintain clients’ servers … all peripheral devices connected to the network. Participate in team projects that enhance the quality and efficiency of technical services. Ensure effective administration support to all departments ensuring quality customer service delivery. Attend training sessions and assist in training workshops for clients and their end-users. Undertake from time to time, other duties which may not form part … of this job description. Deliver High Level of Customer Satisfaction. To ensure excellent customer service is maintained at all times. Housekeeping standards are maintained to the Company’s requirements at all times. Develop and maintain customer site records for relevant support information. Ensure that the Helpdesk is aware of all issues and information regarding sites allocated More ❯

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help customers achieve their objectives. We take responsibility for all commercial … aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line with agreed customer outcomes, while fostering senior relationships to enhance performance and satisfaction, optimising the benefits of our partnership … with Computacenter. We help our customers prepare for future endeavours and technology trends by sharing best practices, references, and advisory services. Our team defines and owns joint customer service strategies, focusing on improvements, enhancements, and efficiencies in our services. We also act as the focal point for contractual clarification, amendments, and further development of contracts, maintaining ownership of More ❯

in delivering mission- and business-critical application services to our internal customers. Reporting to the Managed Services team , you will ensure exceptional technical support with a strong focus on customer satisfaction, service quality, and efficiency. This position is integral to our Production Support department , requiring a versatile skill set to support various applications within our clients Commerce Engineering … products portfolio. We seek candidates who are deeply passionate about technology, dedicated to delivering outstanding customer service, and thrive in dynamic, high-paced environments. About You: Customer interaction skills Excellent written and verbal communication skills Managing support work independently with occasional support from additional AMs. Strong technical skills and exceptional organizational skills A collaborative utility player mentality More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯

creation/change processes are accurate and efficient. The individual will interact with employees globally. Your Responsibilities: This role will also execute special projects relating to master data maintenance. Customer support for Financial Systems Governance/Maintenance and Hyperion Support. Evaluate requests for general ledger master data changes for compliance with data rules; execute requests and validate the setup. … Knowing financial system ERP would be advantageous. Advanced Excel skills and fluent user of MS Outlook. Fluent English speaking (Polish speaking is desirable). A team player with strong customer service skills. Ability to work outside normal office hours (expected twice a month for interactions with the US team). Proficient with IT and eagerness to develop knowledge More ❯

Electrical experience from a previous role is advantageous (though not essential for this trainee position) Ability to take ownership of daily tasks and complete them within set deadlines Strong customer service skills and a commitment to delivering work to the highest standard Good communication skills, both written and verbal Willingness to train and adapt to new technologies and … via a working visa) Must hold a full, valid UK driving licence with no more than 3 penalty points Must be able to pass a DBS (Disclosure and Barring Service) Physically fit and able to carry out hands-on work Ideally based in East London or South Essex For more information on our Junior Security Engineer role, please contact More ❯

businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first point of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products … evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented when handling challenges. Prior experience in product support, customer service, or technical support More ❯

businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first point of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products … evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented when handling challenges. Prior experience in product support, customer service, or technical support More ❯

small and medium-sized enterprises (SMEs) with seamless, secure, and scalable payment solutions. Backed by experienced directors, their vision is to build a high-quality product supported by exceptional customer service, challenging the models built for large corporations. They are building the nucleus of a product ecosystem that will redefine FinTech for SMEs in the UK and beyond. More ❯

small and medium-sized enterprises (SMEs) with seamless, secure, and scalable payment solutions. Backed by experienced directors, their vision is to build a high-quality product supported by exceptional customer service, challenging the models built for large corporations. They are building the nucleus of a product ecosystem that will redefine FinTech for SMEs in the UK and beyond. More ❯

small and medium-sized enterprises (SMEs) with seamless, secure, and scalable payment solutions. Backed by experienced directors, their vision is to build a high-quality product supported by exceptional customer service, challenging the models built for large corporations. They are building the nucleus of a product ecosystem that will redefine FinTech for SMEs in the UK and beyond. More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions … to resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main More ❯

an enthusiastic and skilled IT Helpdesk Engineer to support our end users across multiple sites. You will handle IT support requests efficiently and effectively, ensuring a high level of service and satisfaction. This is a full-time, on-site role, with participation in an out-of-hours on-call rota (one week on, three weeks off). The ideal … candidate will bring a positive, proactive attitude with a passion for continuous service improvement , technical problem-solving, and excellent customer service. Key Responsibilities IT Helpdesk Support Respond to user inquiries via email, phone, in person, and through the helpdesk system. Perform onsite and remote troubleshooting using diagnostic techniques and relevant questioning. Identify and implement the most effective solutions … to resolve technical issues. Guide users through problem-solving steps in a clear and supportive manner. Escalate unresolved issues to senior engineers or relevant teams when required. Ensure Service Level Agreements (SLAs) are consistently met. Maintain detailed documentation of troubleshooting efforts and resolutions. Provide clear updates and communication to end users throughout the resolution process. Act as the main More ❯

Strong leadership skills with the ability to communicate effectively across all levels. The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors. Strong customer service skills for effective stakeholder engagement is essential. The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines. More ❯

Hours: 24/7 Shift Pattern - 2 Days, 2 Nights and 4 Days off Overall purpose of the job: Day to day running of the Service Desk providing client support with a focus on providing a high level of customer service. Key responsibilities for this job: First line support handling customer enquiries and support issues using our … in accordance with Exponential-e procedures Taking immediate corrective action to restore services Maintain professional working relationships with customers, suppliers and work colleagues Creating incident reports/notifications for customer distribution Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Passion for … working in the networking field and eager to learn and progress. Experience of working within a customer focused role. Knowledge of CompTIA Networking, JNCIA or CCNA certification. Excellent verbal and written communication skills with a professional phone manner Flexible approach with the ability to work effectively under pressure. Ability to work in a team with little supervision using own More ❯