14 of 14 Customer Service Jobs in East London

As a Client Services Coordinator in our Aftersales Department, you will play a key role in delivering high-quality technical support and service coordination for customers across the EU. This position combines technical IT support, project coordination, and customer service to ensure seamless post-sale experiences in the telecommunications industry. Key Responsibilities: Project and Maintenance Support: Assist … in planning, organizing, and tracking IT maintenance and telecom service projects, ensuring milestones are met. Monitor project and support status, proactively identify issues, and escalate to senior team members as needed. Prepare meeting materials, agendas, and detailed minutes to facilitate effective collaboration. IT and Technical Support: Provide customer-facing and remote IT support, including helpdesk duties, troubleshooting telecom … or equipment issues. Assist in installing, configuring, and maintaining computers, software, and telecom equipment. Train customers and internal users on new IT systems or updates to ensure smooth adoption. Customer and Stakeholder Engagement: Respond promptly to customer inquiries via phone, email, or in-person, providing clear and accurate resolutions to technical and service-related queries. Build strong More ❯

Business Administrator Apprentice at Kentures Ltd. Join our growing team and gain experience in office admin, online marketing, social media management, e-commerce, customer emails, and phone support. A great opportunity to learn and grow in a tech-focused company. Role Administrative Support: Maintain office facilities, ensuring they are well-equipped and functional Supervise administrative staff and provide support … to executive leadership Manage contracts, negotiations, and relationships with vendors and service providers Coordinate between different departments to streamline workflows and improve productivity Oversee day-to-day operations, ensuring processes run smoothly and efficiently Develop and implement business strategies and plans that align with the company's goals and objectives Researching companies based on their location and collating the … information which will then be used for our in-house marketing campaigns Emailing and calling prospective clients and tailoring their response Developing your sales, marketing and customer service skills through ongoing training and support Producing content for our company blog and newsletter while conducting industry research Proactively contributing to team meetings & business knowledge share Developing your sales, marketing More ❯

in a role that offers scope to take on more senior-level responsibilities. This is a field-based position across East London and surrounding areas, working on the installation, service, and maintenance of CCTV and related Security Systems (IP and analogue) for a wide range of clients. Youll be trusted to work independently, while also collaborating with colleagues to … ensure projects are delivered to the highest standards. Key Responsibilities Install, service, and maintain CCTV systems (IP & analogue) and associated Security Systems Diagnose, troubleshoot, and repair faults quickly and effectively Carry out routine inspections and preventative maintenance schedules Provide on-site technical support and customer service Complete service reports and job documentation accurately Ensure compliance with … in the Building, Fit-Out, and M&E Building Services sectors, our approach is built on trust, integrity, and long-term partnerships, ensuring both clients and candidates receive a service that is personal, transparent, and expertly delivered. More ❯

as desktops, laptops, printers, and mobile devices. They will help install and configure software, support users with troubleshooting issues, and contribute to the day-to-day running of the service desk. Over time, they will gain experience in managing user accounts, working with Active Directory, supporting network connectivity, and applying cybersecurity best practices. This role provides exposure to enterprise … key responsibilities: Provide first-line technical support via phone, email, and in person. Troubleshoot hardware and software issues logged by end-users. Log and track support requests using the service desk ticketing system. Create and support Microsoft 365 user accounts. Image and provision new desktops, laptops and mobile devices via Microsoft Intune. Support software deployment, updates, and patching across … Closing Date Monday, 13th October 2025 Start Date Monday, 20th October 2025 Desired Skills Communication skills Problem solving skills Genuine interest in IT Windows operating systems Word, Excel, Outlook Customer service skills Extremely punctual & reliable Proactive and responsive Willingness to learn Qualifications GCSE including English and Maths GCSE, grade (A*-C/9-4 or equivalent) (Essential) About More ❯

of a cross-functional squad, this role serves as the conduit between strategic product vision and operational execution, ensuring that product changes are thoroughly defined, implemented efficiently, and meet customer, business, and regulatory standards What does the job involve? Lead and coordinate day-to-day execution within the feature squad, ensuring that product backlog items are clearly specified and … on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the release of new product features and ensure seamless go-live experiences. Ensure all product development complies with applicable regulations (such … across cross-functional teams Working knowledge of Agile methodologies and sprint-based delivery Understanding of FCA regulatory framework and delivering compliant change Competence & skills Understanding of digital platforms and customer-facing technologies, ideally within investment or financial services Excellent skills in requirements gathering, user story writing, and producing clear documentation for technical and non-technical audiences. Demonstrated ability to More ❯

are looking for an experienced Mobile Pump Engineer to join our team, covering London, the South East, and surrounding areas. This is a mobile role carrying out the full service and maintenance of pumps , ensuring systems are running safely, reliably, and efficiently. You will be working on a variety of pump systems including sump pumps, booster sets, sewage pumps … and associated equipment . The role involves both planned preventative maintenance and reactive repairs, delivering a high standard of service to our clients. Key Responsibilities: Carrying out servicing, maintenance, and repairs on a range of pumps (including sump pumps and related equipment). Diagnosing and resolving mechanical and electrical faults. Undertaking planned preventative maintenance (PPM) and attending reactive breakdowns. … Ensuring compliance with health & safety standards and company procedures. Maintaining clear and accurate service records. Providing excellent customer service while working independently in the field. Requirements: Proven experience working with pumps (sump pumps, booster sets, sewage pumps, or similar). Strong fault-finding, servicing, and repair skills. Mechanical and electrical knowledge relevant to pump systems. Full UK More ❯

warehouse operative, you’ll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and dispatch of equipment in line with customer SLA’s as well as the set-up and configuration surrounding IT technology and digital products. Role Ensuring all goods are picked from dispatch according to the picking procedure … Loading EPOS menus and data integrity from a digital perspective Ensure all terminals/consignments are loaded correctly and on time, ready for courier collection and within SLA Adding customer-specific digital logos into payment terminals in line with their brand Ensure the warehouse is tidy and the equipment received is scanned in on receipt Ensure you are working … in accordance with health & safety regulations Working on any documentation that may assist with the process to ensure we continue to develop and improve upon our service delivery Answer and redirect all incoming calls and emails as appropriate Update the stock system and keep it accurate at all times Boxing & labelling of equipment Logging equipment into the stock management More ❯

to drive revenue. Use performance data and analytics to identify trends and maximise opportunities. Support and guide a small team to ensure a smooth and efficient operation. Deliver excellent customer service standards through timely order fulfilment. Work with colleagues to develop creative initiatives to grow online income. What We're Looking For Proven experience in eCommerce, online trading More ❯

Strong leadership skills with the ability to communicate effectively across all levels. The candidate must possess excellent organizational skills, including managing electronic permit applications and coordinating multiple contractors. Strong customer service skills for effective stakeholder engagement is essential. The candidate most be able to demonstrate the ability to work calmly under pressure, prioritise tasks, and meet project deadlines. More ❯

Based 5 Days Monday - Friday Key skills: 2 nd and Some 3 rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. My client is the rapidly growing European … that you have both Networking and Infrastructure skills Ideally suited to an experienced Network and Infrastructure Engineer with expertise in cutting-edge solutions and support who is an excellent customer facing communicator. This is an opportunity to become a key member of a high-profile IT Team across the UK and Europe. You MUST have excellent Communication skills & Customer … training. Office Based 5 Days Monday Friday Key skills: 2nd and Some 3rd Line, Networking and Infrastructure Switches, Routers, Firewalls, VLANS, Access Points, CCTV, Windows, Azure, Intune, Defender, Connectivity, Customer Facing. Must have excellent Communication skills & Customer Service. Any exposure to Ubiquity, Cambium or FortiGate an advantage but certainly not essential. More ❯

the retail industry. They are a large organisation with a strong presence across the UK, known for their innovative approach to technology in their pursuit of providing top-notch service to their customers. Description Completing maintenance to an excellent standard, whilst ensuring any Items that need rectifying are either immediately repaired or logged and scheduled In for revisiting. Operate … terms such as availability and performance, and utilising various means to measure these. Being proactive and dynamic with my timekeeping, ensuring that I give the best value to the customer within my working time. I actively look for ways to be supportive and continuously Improve as a business. Create documentation for learnings for major breakdowns/outages, using root More ❯

art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Provide AV Event Support. Carry out all aspects of … the AV service prescribed in Event Function Sheets. Report all service shortcomings affecting Events Team to the AV Events Team Leader. Deliver a high standard of service in accordance with SLAs for the team. Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. Be fully conversant with H&S … projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/ More ❯

CCTV & IT Data Systems Maintenance Support Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary … Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data Systems Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full More ❯

CCTV & IT Data Systems Maintenance Support Engineer. Our client are one of the largest UK based Network Installation companies who have grown year on year through providing a quality service to their customers whilst working across multiple sectors for Retail, Commercial and Industrial locations for installing, Network installations, CCTV & Fire Alarm, Digital Surveillance, Hardware Deployment and Wireless Networks. Salary … Epos, CCTV Cabling Support & Maintenance Engineers to ideally have the following experience. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data Systems Must be customer facing and able to speak with all levels of customers Experience with data cabling installations desirable Experience with CCTV systems Experience with Access Control installation Hold a valid Full More ❯