substantial experience of working within a busyIT Service Desk team? Are you technically savvy, with a solid understanding of ITSM principles and application of ITIL best practices? Focused on ContinuousImprovement? A natural leader with prior experience of mentoring and coachingteam members? If you are looking to take the next step in your IT career and would … lead and grow our UK-based Service Desk team. This is a hybrid leadership role combining hands-on technical support with strategic involvement in IT Service Management (ITSM) and continuous service improvement. Based out of our Head Office in Enderby, Leicester, you will lead a team of IT Service Desk Analysts across multiple UK sites, coaching and mentoring team … Coordinating workloads, shift coverage, and ticket distribution Managing high-priority and major incidents Delivering performance evaluations and development plans Supporting ITSM practices including incident, problem, and change management Driving continuousimprovement in service delivery, processes and documentation Promoting a strong customer service culture within the team Reporting team metrics and risks to the Service Delivery Manager OUR More ❯
Proficiency with development and monitoring tools such as GitHub, Splunk, DataDog, Jira. Contribute to the codebase as needed, providing hands-on support and technical guidance. Foster a culture of continuousimprovement, innovation, and accountability. Drive adoption of best practices in cloud architecture, microservices, and DevOps. Troubleshoot system functionality and performance using tools like Splunk and DataDog. Foster … a culture of continuousimprovement, innovation, and accountability. Drive adoption of best practices in cloud architecture, microservices, and DevOps. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness More ❯
define test strategies, mentor a high-performing team, and collaborate with stakeholders to align testing with business goals. Responsibilities include hands-on data validation, test automation, performance testing, and continuousimprovement of frameworks. Salary: £65k + bonus + very strong benefits package Location : Leicester: 2-3 days a week Why you could be interested: Join a global … company operating in 40+ countries with continuous career progression opportunities. Inclusive and innovative culture/Continuousimprovement environment Recognised as one of the very best places to work in 2025 Experience Required: Experience in data warehouse testing, including ETL processes, data pipelines and data integration. Strong data quality testing expertise Proven ability to define and implement More ❯
Leicester, Rearsby, Leicestershire, United Kingdom
Xpertise Recruitment
define test strategies, mentor a high-performing team, and collaborate with stakeholders to align testing with business goals. Responsibilities include hands-on data validation, test automation, performance testing, and continuousimprovement of frameworks. Salary: £65k + bonus + very strong benefits package Location : Leicester: 2-3 days a week Why you could be interested: Join a global … company operating in 40+ countries with continuous career progression opportunities. Inclusive and innovative culture/Continuousimprovement environment Recognised as one of the very best places to work in 2025 Experience Required: Experience in data warehouse testing, including ETL processes, data pipelines and data integration. Strong data quality testing expertise Proven ability to define and implement More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom
PayPlan
at PayPlan you will: Lead a team of IVA Support Case Officers, inspiring and developing team members to achieve individual and team results. Manage performance, setting KPIs, and driving continuousimprovement through coaching and mentoring. Create a positive and supportive team culture, empowering individuals to succeed. Act as a key contact and liaison point for partners and … suppliers Implement and embed change management initiatives. Identify areas for improvement and make recommendations for positive change. Uphold Consumer Duty principles in daily operations. Champion continuousimprovement and new ways of working at every opportunity About You: Strong leadership and people management skills. A good understanding of debt solutions and financial regulations. Excellent communication and More ❯
Wellingborough, Northamptonshire, East Midlands, United Kingdom
Bluemoon Solutions Ltd
quality telephone, remote, and on-site support to a diverse range of customers. Youll play a key part in delivering exceptional service while following established processes and contributing to continuousimprovement across our support operations. About Us Were a well-established and highly regarded Managed IT Service Provider based in Wollaston, Northamptonshire. With over 20 years of … accurate documentation of support activities, solutions, and configurations to enhance our knowledge base. Support IT projects, including upgrades and migrations, in collaboration with the Professional Services team. Contribute to continuousimprovement by identifying opportunities for efficiency, security, or cost savings. Uphold ISO9001 and ISO27001 standards in all support and documentation practices. Stay current with emerging technologies through … Windows 10/11 environments. Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Problem Solving & Initiative: Analytical thinker with a proactive approach to troubleshooting and continuous improvement. Cybersecurity Awareness: Up-to-date understanding of current threats and best practices in IT security. Work Ethic & Independence: Self-motivated, dependable, and able to manage tasks independently while More ❯
of our industry-leading SaaS platform. Our platform empowers organizations in regulated and high-compliance industries to protect their people, customers, operations, and reputations. We enable seamless collaboration and continuousimprovement across EHS, quality, audit, operational, and enterprise risk management. Lead product due diligence for acquisitions, identifying risks and integration challenges. Analyze market fit, product positioning, and … UX to align roadmaps. Define and track success metrics to ensure integration delivers on acquisition goals. Communicate strategy and progress to stakeholders, including the board and executive team. Champion continuousimprovement using Lean and Agile principles. Skills and Experience Product Management experience or Business Development for software products. Proven experience with product integration and post-acquisition strategy. More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
twentysix
the clients' businesses and acting as a consultative partner to build trusting, mutually beneficial and scalable partnerships. As a senior member of the CS team, they are responsible for continuousimprovement of Hallam's client experience and commercial success, contributing to enhancement in the quality and innovative delivery of work for clients and contributing to a collaborative … Success Work closely with the CS team to fill revenue gaps and ensure commercial success Report key financial data and lead team reporting efforts to senior CS leadership Drive continuousimprovement of the client experience and internal processes, contributing to agency-wide initiatives Requirements: Be a trusted client advisor - knowledgeable and passionate about client's businesses, and More ❯
Crick, Northamptonshire, Lilbourne, United Kingdom
Proactive Global
automation technology Ensure the day to day running of parcel sortation equipment What You'll Do THE ENGINEERING CHALLENGE Perform maintenance tasks, including preventative, predictive and corrective maintenance Performing continuousimprovement work Provide effective and efficient support to the Engineering Manager, Maintenance Team Leader and Engineering Team Coaches, completion of end of shift reports, fault logging and … cause of automation breakdowns and prioritize corrective actions to meet operational processing requirements Monitor equipment performance and improve automation outputs in collaboration with operational stakeholders Identifying and working on ContinuousImprovement projects, conception to implementation ownership, for machinery in the Hub/Mail Centre Ability to work on own initiative and as part of a team to More ❯
Employment Type: Permanent
Salary: £54000 - £56000/annum Pension and additional benefits
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Rolls-Royce CWS
Work with and co-ordinate extended (i.e. not necessarily co-located) multi-disciplinary teams. Integrate technical activities with the Product System level, other sub-systems and commodity functions. Ensure continuousimprovement through effective lessons learned, knowledge capture and process development. What were looking for: Strong background in Systems Engineering , with experience applying APQP , Robust Design , FMEA , and … disciplinary and geographically distributed teams , ensuring effective collaboration across engineering domains and alignment with system and sub-system strategies. Track record of driving engineering excellence through structured problem-solving , continuousimprovement initiatives , and knowledge capture processes , with an emphasis on transitioning towards model-based reusable product lines Next steps: If you are interested in applying to the More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Rolls-Royce CWS
Work with and co-ordinate extended (i.e. not necessarily co-located) multi-disciplinary teams. Integrate technical activities with the Product System level, other sub-systems and commodity functions. Ensure continuousimprovement through effective lessons learned, knowledge capture and process development. What were looking for: Strong background in Systems Engineering, with experience applying APQP, Robust Design, FMEA, and … disciplinary and geographically distributed teams, ensuring effective collaboration across engineering domains and alignment with system and sub-system strategies. Track record of driving engineering excellence through structured problem-solving, continuousimprovement initiatives, and knowledge capture processes, with an emphasis on transitioning towards model-based reusable product lines Next steps: If you are interested in applying to the More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
The Nottingham
to architectural decisions, and work closely with cross functional teams to deliver meaningful and user focused solutions. We are looking for someone with strong technical expertise, a passion for continuous learning, and a collaborative approach. If you are excited about building scalable systems, supporting and mentoring others, and making a real difference in an inclusive and agile environment that … the Software Development Life Cycle (SDLC). Solution Design: Translate business and technical needs into well structured, inclusive and effective solutions that make the most of our platform capabilities. ContinuousImprovement: Champion best practices by implementing Continuous Integration and Continuous Delivery (CI/CD) pipelines, maintaining clear documentation and promoting high coding standards. Platform Innovation … individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense More ❯
ll be doing: As a Senior BizOps Infrastructure Engineer you'll be a key player in managing our global, multi-site IT infrastructure, ensuring its smooth operation, and driving continuous improvement. You'll collaborate with 2 mid-level infrastructure engineers, a global Service Desk and Support team of 17, and a 20-member Information Security team. Your work will … support and supervise two mid-level IT infrastructure engineers, helping them grow professionally. drive automation and Infrastructure as Code (IaC) initiatives, leveraging tools like Terraform for configuration management and continuous integration/continuous deployment (CI/CD). develop and maintain helpful applications and scripts (PowerShell, Bash, Terraform and Python) to automate manual processes and improve efficiency. define … and management strategies for Windows and macOS end-user devices. ensure industry-standard compliance and enhance security within our SaaS and PaaS cloud infrastructure. identify areas for automation and continuousimprovement, pragmatically advocating for their prioritisation. We're looking for someone who is: experienced in Infrastructure architectural level experience in a modern IT Infrastructure environment, with a More ❯
and highly motivated IT Product Engineer to involve in full Systems Development Life Cycle and provide support to the system users. We require individuals who are strong believers in continuousimprovement and are constantly driven to bring about positive change to processes What you'll be doing Be a part of the development team to implement cloud More ❯
Meshto build scalable, service-oriented architectures. o Drive observability and reliability engineeringthrough proactive monitoring, alerting, and incident response strategies. o Mentor and guide DevOps engineers, fostering a culture of continuousimprovement, automation, and operational excellence. o Collaborate cross-functionallywith development, security, and product teams to ensure infrastructure aligns with business goals. o Evaluate and implement new technologiesto … designing and operating cloud-native platforms at scale. o Strong communication and collaboration skills, with the ability to influence across teams. o A passion for automation, developer enablement, and continuous delivery. o Bachelor's degree in Computer Science, Engineering, or equivalent experience. o Work onglobally impactful platformsused by financial institutions, governments, and enterprises. o Be part of aforward-thinking … teamthat values innovation, autonomy, and continuous learning. o Lead the adoption ofmodern DevOps and platform engineering practicesin a cloud-first environment. o Enjoy aflexible, inclusive culturewith opportunities for career growth and technical leadership. Ready to lead the future of cloud-native DevOps? Apply now and help us build the next generation of intelligent, resilient platforms. Join us and be More ❯
and development Contribute to the full software development lifecycle, including work item refinement, code reviews, testing, and deployment processes Actively participate in Litera's Agile methodology and culture of continuousimprovement by employing new practices to increase the efficiency and quality of the development process Manage individual task priorities, estimates, deadlines, and deliverables, while meeting or exceeding More ❯
culture and automate everything from deployment, monitoring, management, and incident responses - treat "Everything as Code." Be responsible for defect closure and root cause analysis to avoid regressions. Drive continualimprovement in quality and efficiency, including defect prevention/root cause analysis, suggesting and adopting improvements to technology and efficiency. Collaborate and partner across different departments including support, consulting More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Cooper Parry
API capabilities to drive automation and data quality improvements Working with the business to identify process improvement/automation opportunities and building these into our delivery roadmap (continuousimprovement) Developing and maintaining architectural standards and best practices for Salesforce development Providing technical leadership and mentorship to the Development and Automation teams None of this will More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One (Europe) plc
performance against targets or to support review of outlooks (i.e. forecasts) and budgets Streamlining processes by finding automation wins or easier ways of doing things Driving forward process improvement-related activities for the benefit of the department Working with team members and wider the FP&A team to contribute to monthly financials review (MFR) meetings, Annual Budgets, and … Workday, GSuite, Microsoft Office) Leveraging large datasets and bringing together different sources of data to bring insights to the business Investigating new technologies and tools and supporting process improvement workstreams Using business knowledge to enable work to be focussed on finance priorities Pushing the envelope of our capabilities via new data and automation Focusing on key risks and … management with teams internal and external to Finance Ability to coordinate a complex set of inputs with different drivers, timelines and priorities and bring it together in a story Continuousimprovement and change-agility mindset Where and how you'll work This is a permanent position based in our Nottingham office. Our hybrid working model offers you More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
systems that underpin core business operations. This is a fantastic opportunity to be part of a forward-thinking IT Business Systems team and play a pivotal role in delivering continuous system improvements using Epicor development tools. Key Responsibilities: Deliver system enhancements and new functionality across ERP and MES platforms using Epicor tools. Collaborate with stakeholders across manufacturing, finance, and … Clear and confident communicator, comfortable engaging technical and non-technical stakeholders. Analytical mindset with strong attention to detail and problem-solving skills. Collaborative team player with a passion for continuousimprovement and innovation. This is an excellent opportunity for an Epicor professional looking to make a genuine impact in a role that combines system development, stakeholder engagement More ❯
Nottinghamshire, United Kingdom Hybrid / WFH Options
Datatech
support strategic decision-making. Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Coach and mentor team members on Agile principles, fostering a culture of continuousimprovement and high performance. Partner with Product Owners to maintain a well-groomed and prioritized backlog. Identify and remove impediments to ensure smooth delivery and team productivity. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Datatech Analytics
support strategic decision-making. Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Coach and mentor team members on Agile principles, fostering a culture of continuousimprovement and high performance. Partner with Product Owners to maintain a well-groomed and prioritized backlog. Identify and remove impediments to ensure smooth delivery and team productivity. More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
HCC Service Co. UK Branch
as needed, and ensure the delivery of high-quality releases. The candidate will balance leadership ( 25%) with hands-on involvement ( 75%) in test planning, preparation, and execution to drive continuousimprovement in Agile testing processes. This role reports operationally to the Quality Engineering Practice Manager with a dotted line to the Engineering Delivery Lead. Key Responsibilities: Test More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Frontier Agriculture Limited
with strategic business objectives and evolving stakeholder needs. Support the delivery of self-service data, integration pipelines, and CRM enhancements. Monitor usage, adoption, and data performance metrics to drive continuous improvement. Function as the voice of the customer and business in all stages of product development. Ensure compliance with data protection, regulatory, and internal standards. We encourage candidates to More ❯
Employment Type: Permanent, Work From Home
Salary: Competitive + Benefits + 33 Days Holiday + Employee Assistance Program
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
other generous benefits This post is subject to DBS clearance.Hays Technology are working in partnership with a large public sector organisation in Coalville to recruit a Technology Process Improvement Analyst to join their Technology team on a permanent basis. Job Purpose: The Process Improvement Analyst will drive operational excellence internally. In this role, you will analyse … processes to ensure efficient, cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuousimprovement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create … teams. Recommend and design process enhancements that streamline operations, reduce costs, and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance More ❯