Client Success Manager
- Hiring Organisation
- AGILICO WORKPLACE TECHNOLOGY LIMITED
- Location
- Northampton, Northamptonshire, East Midlands, United Kingdom
- Employment Type
- Permanent
Customer Success Manager will own a portfolio of customer accounts and proactively drive their adoption, satisfaction, and long-term retention of our SaaS finance solution. This is a non-commercial role: you are accountable for retention and customer outcomes. You will build trusted relationships with your accounts, understand their goals … data to pre-empt risk and drive adoption. Lead onboarding and ongoing enablement so customers adopt the product confidently and embed it into their financial operations. Identify at-risk accounts early and coordinate proactive interventions to protect retention. Own the retention and renewal outcome for your portfolio, working with ...