IT Support Jobs in the East Midlands

26 to 50 of 65 IT Support Jobs in the East Midlands

IT Support Level 3 Cisco

Grimsby, South Humberside, England, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment Limited
IT Support Level 3 (Cisco) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management … routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist … role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

IT Support Technician

Chesterfield, Derbyshire, England, United Kingdom
Hybrid / WFH Options
Pertemps Leeds Commercial
Role: IT Support Specialist 1st line & 2nd line support Salary: Up to £30K Location: Chesterfield Hybrid: Option for work-life balance Overview: We are seeking a proactive and customer-focused IT Support Specialist to provide first- and second-line support across our UK and Nordic operations. This role offers exposure to a broad range … of IT projects and initiatives, ensuring technical systems and solutions are delivered efficiently, on time, and within budget. The ideal candidate enjoys problem-solving, working with people, and supporting a diverse range of technologies. Key Responsibilities: Serve as the first point of contact for IT queries via phone and helpdesk ticketing system. Diagnose and resolve technical issues with … hardware, software, networks, and peripherals. Set up, configure, and maintain desktops, laptops, mobile devices, and other IT equipment. Provide support for Microsoft 365, Windows, and other common business applications. Perform user administration on Active Directory and other relevant platforms. Record and manage issues using IT support tools, ensuring timely resolution within agreed SLAs. Utilize remote-control More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Support Technician

Chesterfield, Derbyshire, England, United Kingdom
Elevation Recruitment Group
IT Support TechnicianChesterfield – Hybrid (3 days office/2 days home)£28,000 - £30,000 Elevation IT are delighted to be recruiting for one of our key clients, a leading organisation with a global presence who are looking for an IT Support Technician to join their UK head office team in Chesterfield. This is a … fantastic opportunity to become part of a supportive, collaborative IT team, where you will act as the first point of contact for all IT queries and play a vital role in keeping systems, hardware and users running smoothly. As IT Support Technician you will be involved in everything from resolving day-to-day IT issues … the same, this role offers both variety and the chance to develop your technical skills in a dynamic environment. Duties & Responsibilities Act as the first point of contact for IT queries via phone and helpdesk (ServiceNow) Diagnose and resolve technical issues with hardware, software, networks and peripherals Configure and maintain desktops, laptops, mobile devices and IT equipment Provide More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

3rd Line IT Support (Enterprise Logistics)

Grimsby, South Humberside, North East, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment
3rd Line IT Support (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line IT Support Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up … routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist … strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line IT More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

IT Support Desk Engineer

Derby, Derbyshire, East Midlands, United Kingdom
Syntax Consultancy Limited
IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start ASAP during Autumn … 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service … availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS + basic understanding of Networks. Soft skills: problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Full UK Driving Licence and own vehicle preferred. Benefits More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

IT SUPPORT ASSISTANT / PRESTIGIOUS CAREER CLIENT / NOTTINGHAM

NG1, Nottingham, Nottinghamshire, United Kingdom
Integrity Recruitment Solutions Limited
IT SUPPORT ASSISITANT/PRESTIGIOUS CAREER CLIENT/NOTTINGHAM Prestigious in their sector, my award-winning client has an excellent market image and long history of making a significant difference in their market, and for their impressive client-base. As part of their continued growth and technical progression, we have a range of roles in the IT Support team, and are looking to recruit an IT Support assistant to join this established team. Working closely with key business functions and the recruitment team, the IT Support assistant will help manage and ensure the smooth on-boarding of new joiners to the business, assisting and managing their technology needs, setting up their … new technology and user accounts, working closely with experienced technology support colleagues, and ensuring continuous improvement throughout. The role provides an excellent career opportunity for those individuals at the start of the IT/Support journey to be trained and learn with an established team, and become part of an employee-focused, progressive business. Experience of working More ❯
Employment Type: Permanent
Posted:

IT SUPPORT ASSISITANT / PRESTIGIOUS CAREER CLIENT / NOTTINGHAM

Nottingham, Nottinghamshire, England, United Kingdom
Integrity Recruitment Solutions Ltd
IT SUPPORT ASSISITANT/PRESTIGIOUS CAREER CLIENT/NOTTINGHAM Prestigious in their sector, my award-winning client has an excellent market image and long history of making a significant difference in their market, and for their impressive client-base. As part of their continued growth and technical progression, we have a range of roles in the IT Support team, and are looking to recruit an IT Support assistant to join this established team. Working closely with key business functions and the recruitment team, the IT Support assistant will help manage and ensure the smooth on-boarding of new joiners to the business, assisting and managing their technology needs, setting up their … new technology and user accounts, working closely with experienced technology support colleagues, and ensuring continuous improvement throughout. The role provides an excellent career opportunity for those individuals at the start of the IT/Support journey to be trained and learn with an established team, and become part of an employee-focused, progressive business. Experience of working More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Support Engineer

Alfreton, Derbyshire, East Midlands, United Kingdom
Renzo Talent Ltd
1st/2nd Line IT Support Technician Location: Alfreton, Derbyshire Salary: Up to £30,000 per annum Job Type: Full-Time, Permanent We're working on behalf of our client, a well-established and growing organisation based in Alfreton, to recruit a talented and motivated 1st/2nd Line IT Support Technician to join their internal … IT team. This is an excellent opportunity for someone with a solid foundation in IT support whos looking to develop their skills in a dynamic and supportive environment. Youll be the first point of contact for users across the business, troubleshooting and resolving a wide range of hardware, software, and network issues, escalating where necessary. Key Responsibilities … Provide 1st and 2nd line technical support to internal users (on-site and remote) Troubleshoot and resolve hardware, software, and network issues Install, configure, and maintain IT equipment (PCs, laptops, printers, mobile devices) Set up new users, manage accounts, and maintain Active Directory Monitor and manage helpdesk tickets, ensuring timely resolution and escalation Document support issues and More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st line IT Support

Mansfield, Nottinghamshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 1st Line IT Support Engineer Location: Mansfield (On-Site) Salary: Up to £28,000 per annum + benefits Are you an enthusiastic 1st Line IT Support Engineer looking to grow your career in a hands-on role? We're working with a leading manufacturing business in Mansfield seeking a motivated support engineer to … provide day-to-day IT assistance to staff across the organisation. This is an excellent opportunity for someone with a passion for IT who enjoys solving problems, supporting users, and working with a wide range of technologies in a fast-paced environment. Key Responsibilities Act as the first point of contact for IT support queries via … phone, email, and in person. Diagnose and resolve hardware, software, and network issues. Set up and configure desktops, laptops, printers, and mobile devices. Provide support for Microsoft 365, Windows 10/11, and business applications. Manage user accounts, permissions, and password resets in Active Directory. Escalate more complex issues to 2nd/3rd Line or external vendors where required. More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Apprentice IT Support Technician

26 Royal Scot Road, Pride Park, Derby, England
LINK ICT SERVICES LIMITED
Are you a practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER … After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a … fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access to on-demand resources via the Pluralsight online learning platform In addition to More ❯
Employment Type: Advanced Apprenticeship
Salary: £16,000 a year
Posted:

Junior IT Support Technician

Nottingham, Nottinghamshire, England, United Kingdom
Course2Career
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

IT Support Assistant

Braunstone, Leicestershire, United Kingdom
HL Partnership
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum HLP is the largest privately-owned mortgage network in the UK. Our goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, we … are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what we do. The main aim of the role is to support the business providing … first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification More ❯
Employment Type: Permanent
Salary: GBP 23,000 - 24,000 Annual
Posted:

IT Support Assistant

Leicester, Leicestershire, East Midlands, United Kingdom
Get Staffed Online Recruitment
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth … they are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim of the role is to support the business … providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Primary Care IT Support Engineer

Leicester, United Kingdom
Leicestershire Partnership NHS Trust
Job summary IT Support Engineer (RRP) Primary Care Focus Location : Leicester, Leicestershire & Rutland (LLR) Hours : Full-time, Monday to Friday, 09:0017:00 Travel Required : Yes Full UK driving licence and reliable vehicle essential Are you a skilled IT professional with a passion for hands-on support and infrastructure upgrades? Join our dynamic LHIS team as … an IT Support Engineer, where you'll play a key role in delivering second and third line support across the Primary Care estate in LLR. What You'll Be Doing : Replacing desktop PCs and server infrastructure across GP practices Supporting practice closures, refurbishments, and new builds Diagnosing and resolving hardware/software issues on-site Ensuring incidents … and requests are resolved within SLAs Keeping accurate records of work, assets, and configurations Collaborating with practice staff to minimise disruption during IT changes What We're Looking For : Strong technical knowledge of desktop PCs, servers, and peripherals Proven experience in 2nd/3rd line support roles Excellent communication and interpersonal skills Organised, self-motivated, and able to More ❯
Employment Type: Permanent
Salary: £31049.00 - £37796.00 a year
Posted:

IT Support Engineer

Nottingham, Nottinghamshire, United Kingdom
Buzz Bingo
IT Support Engineer Location – Buzz Hub, Nottingham Full Time Salary £30,000 per annum plus annual bonus (depending on company performance) Be the friendly face of IT at Buzz Bingo! Are you passionate about tech and love helping people solve problems? We’re looking for an IT Support Engineer to join our buzzing Support Office team in Nottingham. In this hands-on role, you’ll be the go-to expert for all things end-user support making sure our colleagues have the tools they need to do their best work. From fixing hardware glitches to supporting remote diagnostics and rollouts across our bingo clubs and regional offices, you’ll play a key … s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme What you’ll be doing: Delivering on-site support for desktops, laptops, printers, and other hardware. Providing desktop and end-user support, including software installs, updates, and troubleshooting. Managing hardware inventory and asset tracking. Supporting meeting room More ❯
Employment Type: Permanent
Salary: £30000/annum Wellbeing Apps, Remote GP, Pension, 50% Staff
Posted:

IT Support Engineer

Chesterfield, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Adria Solutions
IT Support Engineer Chesterfield - £40-48K My client, a dynamic and growing technology-led organisation, is seeking a skilled IT Support Engineer to lead the technical delivery of cloud-centric infrastructure projects across a diverse client base. This is a hands-on role focused on delivering scalable, secure, and efficient solutions using Microsoft Azure and … modern networking technologies. Key Responsibilities: Deliver cloud infrastructure and transformation projects, primarily on Microsoft Azure. Ensure projects meet cost, time, scope, and compliance targets. Collaborate with support and delivery teams for smooth service transition. Provide clear project updates and documentation. Identify automation opportunities and process improvements using Azure-native tools. Mentor junior team members and promote knowledge sharing. Support … AZ-104, AZ-305). Prince2, APM, or equivalent project delivery certification. Exposure to ITIL and Service Transition principles. Benefits: Hybrid working Training Budget Interested? Please Click Apply Now! ? IT Support Engineer Chesterfield - £40-48K More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Support Engineer

Brixworth, West Northamptonshire, Northamptonshire, United Kingdom
Arden White Limited
Formula 1 - IT Support Engineer (Team Viewer) Northampton - 12 month contract This amazing long-term contract role for an IT Support Engineer is a unique opportunity to showcase your expertise and skills with a world leading motorsport business, based in Brixworth, Northamptonshire. You will be a key member within the team and the person that secures … crucial to the success of the F1 and Advanced Engineering projects. The role is based 100% on site in Brixworth and will be responsible for delivering new technologies that support our mission to win F1 World Championships We're looking for a candidate who has good experience and strong knowledge of TeamViewer corporate or enterprise-level functionality, including central … management and licensing. The purpose of the role is to: Deliver new technologies that support our mission to win F1 World Championships Deliver end to end remote access endpoint management platform. Lead by example as a technical escalation point for a broad range of IT support topics Manage stakeholders within IT and the business while delivering More ❯
Employment Type: Contract
Posted:

IT Support Engineer - Field Based

Northamptonshire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
Job Title: IT Support Engineer - Field Based (Northampton) Salary: £25,000 - £30,000 Location: Northampton About the Role This is the perfect chance to gain hands-on experience with a wide range of technologies while supporting a busy organisation on-site. As our Field-Based IT Support Engineer, you will be solving technical challenges across hardware … to Cisco technologies. The role is ideal for someone looking to move beyond the service desk, develop real-world technical expertise, and take clear steps towards a long-term IT career with opportunities to progress into senior technical or specialist roles. Key Responsibilities Provide hands-on support for hardware, software, and networking issues Support Microsoft technologies including … out routine maintenance, upgrades, and troubleshooting Deliver a professional and approachable service to end users Assist with networking tasks including Cisco technologies Skills and Experience Required Previous experience in IT support or field engineering Knowledge of Microsoft environments including Windows Server, O365, Intune and Active Directory Understanding of networking fundamentals, ideally with some Cisco exposure Strong problem-solving More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

1st Line IT Support Technician - Scunthorpe

Scunthorpe, Lincolnshire, United Kingdom
Principal IT
1st Line IT Support Technician - £26,000/£28,000 per annum - Scunthorpe (Occasional Travel To Brigg) Principal IT are working with a leading global lifestyle brand that are looking for a 1st line support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are … passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team, undertaking certified and on premise training covering numerous systems and software. About the Role As an IT Support Technician (1st Line), you will be the first … point of contact for IT queries, providing efficient, friendly support to colleagues across the business. You will ensure smooth day-to-day operations by resolving common issues, maintaining accurate records and escalating more complex cases to the System Operations Technician. This role is key in keeping people productive and confident with their IT tools. Key Responsibilities USER More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

Service Desk Manager, IT Support COR7354

Lincoln, Lincolnshire, East Midlands, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with … leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the Service Desk manager will also need to be willing to … travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Service Desk Manager, IT Support COR7354

Boultham, Lincolnshire, UK
Hybrid / WFH Options
Corriculo Ltd
Service Desk Manager, IT Support COR7354 This is a great opportunity for an experienced IT Service Desk Manager, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. The Role … sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for … travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? Experience of managing an IT service desk function and the processes associated with it Experience of creating and managing against SLAs and KPIs Strong hands-on technical knowledge and skills with regards to More ❯
Employment Type: Full-time
Posted:

IT Support Apprentice

Boston, Lincolnshire, East Midlands, United Kingdom
Baltic Apprenticeships
Boston Blinds is a trusted name in quality, innovation, and outstanding customer service. As the company continues to grow, it is seeking dedicated and motivated individuals to join the team and contribute to its success. The current opportunity is for a IT Support Apprentice, responsible for supporting IT systems and delivering excellent technical assistance across the … an exciting chance for someone who enjoys problem-solving, working with technology, and being part of a collaborative, forward-thinking environment. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Follow IT security policies to ensure compliance with data protection … Zendesk). Document fixes, procedures, and updates in knowledge bases (Confluence, SharePoint, wikis). Communicate with colleagues and users via collaboration tools (Teams, Slack, email, phone). Provide timely support for service requests, both remotely and in person. Install and update drivers, firmware, operating systems, and applications. Configure software and apply upgrades to meet business needs and maintain performance. More ❯
Employment Type: Advanced apprenticeships
Salary: £18,000
Posted:

1st Line IT Support Engineer (MSP)

Chesterfield, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Job Title: 1st Line IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and technologies, gaining valuable experience in a … supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows 10/11, and core business applications. Set up and configure desktops … technologies. Funded training and certification opportunities. Pension scheme and additional company perks. Career progression within a supportive MSP environment. If you're looking to kick-start or grow your IT career in an MSP setting and enjoy solving problems in a varied role, we'd love to hear from you. Apply today with your CV to be considered. More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

IT Support Team Leader

Leicester, Leicestershire, East Midlands, United Kingdom
TEAMWORK PARTNERSHIP LTD
Job Overview Teamwork Partnership is currently seeking an experienced and proactive IT Support Team Leader to oversee our clients technical support team. This role will involve managing daily operations, providing guidance to team members, and ensuring exceptional customer service is delivered. The ideal candidate will possess strong technical skills and a passion for problem-solving, with the … ability to communicate effectively with both technical and non-technical staff. Duties Diagnose and troubleshoot support requests, over the phone and in person, from a variety of business clients. This could involve guiding them step by step through the process to eradicate the issue themselves, logging in remotely or visiting them on-site where necessary Consistently and reliably deliver … on client IT Service Level Agreements Install, configure and manage a broad range of IT solutions Proactively monitor and maintain clients IT infrastructure health Assist account managers in the design and specification of IT solutions Support Engineer Responsibilities providing assistance to junior team members and new staff to ensure overall development of the team Skills More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

2nd Line IT Support Engineer

Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience More ❯
Employment Type: Permanent
Salary: £35,000
Posted:
IT Support
the East Midlands
10th Percentile
£24,250
25th Percentile
£26,250
Median
£29,000
75th Percentile
£38,125
90th Percentile
£42,500