26 to 36 of 36 IT Support Jobs in the East Midlands

3rd Line IT Support Engineer - External customers Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 22/07/2024 Description: We have a 3rd Line IT Support role with a UK MSP. We are looking for … company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service … target Building strong partnership relationships with customers Be a point of escalation for support calls Any knowledge of VMWare, Cisco networking, Scripting skills such as PowerShell for automation, and Power BI/Reporting skills is ideal but not a necessity. Any experience in Power BI and decent SQL will More ❯

Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Apprentice IT Software Support Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Vacancy Description Role Purpose: Working in a team and … times. To be customer focused with a friendly personality and the confidence to deal with customers and colleagues over the telephone answering 1st line support calls. To support strong team ethics and help maintain a 'Can Do' attitude. To ensure incidents or problems are escalated to the correct … levels. Key Responsibilities: Answering the phone to customer base Logging call incidents and providing support to achieve Incident and Problem resolution or escalation Ensure customer issues are addressed promptly and within internal SLA's Help support a wide range of bespoke software packages, as well as various operating More ❯

Job Title: IT Support Officer - Hardware Rollout Location: Office based - Northampton Town Centre Rate of Pay: £16.24 per hour PAYE OR £21.39 per hour Umbrella Working Hours: Full Time - 37 hours per week Type: Temporary - 4-5 months Opus People Solutions are working with West Northamptonshire Council to … recruit for 2 IT Support Officers. Purpose of the job This is a temporary role delivering the rollout of new hardware (laptops and monitors) to services across the Council. The successful candidates will be responsible for deploying MS Intune-managed devices. Key Responsibilities: Rollout of refreshed laptop devices More ❯

call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so … a willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right More ❯

change and growth, which is resulting in a number of fantastic opportunities across the group. Currently, we are seeking an enthusiastic and technically strong IT Services Team Lead/3rd Line IT Engineer to join our team supporting Nelsons Solicitors across Nottingham, Leicester and Derby. About the Role … We are seeking a skilled and motivated 2nd Line Support Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2nd line support for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st line support team. Assist with the installation, configuration, and maintenance of IT systems and applications. Monitor system performance and ensure the security and integrity of data. Collaborate More ❯

2nd Line IT Support Engineer – Step into 3rd Line | Nottinghamshire | Hybrid Are you an experienced 2nd Line Engineer ready to take the next step towards 3rd Line? We're working with a growing, fast-paced tech business in Nottinghamshire that's looking for a client-focused IT Support Engineer to join their close-knit team. If you're keen to work across a variety of technologies, get involved in project work, and expand your technical capabilities – this could be the opportunity you’ve been waiting for. This is a hybrid role, blending remote work with … time at their offices and regular client visits across the East Midlands. It’s a hands-on, customer-facing role where you'll be part of a collaborative team supporting a broad and interesting client base. What you'll be doing: Act as a key escalation point for 1st More ❯

Are you passionate about cloud technology and keen to play a hands-on role in supporting modern IT environments? At Apogee, we are looking for a proactive IT Systems Support Engineer to join our dynamic internal IT team. This is a critical role focused on delivering … high-quality support across our hybrid infrastructure - spanning both on-premise systems and a growing cloud environment. You will be at the forefront of ensuring seamless access to IT services for users across the UK and Europe, with a particular emphasis on Microsoft 365, Azure, Entra ID (Azure … accounts and troubleshooting connectivity issues to supporting cloud migrations and monitoring system performance, you will help drive the effectiveness, security, and scalability of our IT operations. This role offers a fantastic opportunity to deepen your experience with cloud technologies in a fast-paced, collaborative environment where innovation and service More ❯

We’re looking for a Senior IT Engineer to join our growing team. You don’t need to be a wizard, but you should be confident in setting up and maintaining cloud infrastructure, undertaking migrations, and acting as the go-to person for cloud-related queries. This is a … influence best practices and mentor junior staff. Key Responsibilities: Setup, manage, and maintain cloud infrastructure (primarily Microsoft Azure and Microsoft 365). Lead or support migration projects, including on-prem to cloud transitions. Provide 3rd line support across all core IT areas (networking, servers, storage, security, and … experience in Microsoft 365 administration and troubleshooting . Strong understanding of cloud infrastructure (Azure preferred) – deployment, configuration, and management. Demonstrated experience in 3rd line support across a variety of IT systems. Experience with server, network, and storage technologies . Good interpersonal and communication skills – comfortable working directly with More ❯

An Established IT solutions and Support provider specislaising in the Education sector is looking for a pro-active and self aware engineer to deliver technology support and sytem enhancement initiatives in the East Midlands. Ideally you'll have 3-5 years experience in administration of networks/… Of equal importance will be a desire to take ownership, ability to organise your own working day and a pro-active approach to system support and enhancement in an environment where patience, an eye for detail and customer focus are paramount. At interview and in the role, our preferred … candidate will demonstrate a can-do attitude and an awarenes of self and environment that best enables delivery of customer focused support and project delivery. We'll need experience of: Design, development and integration of software systems, networks and hardware enhancement Performance Management Monitor and support of existing More ❯

are the same, and where your skills truly make a difference, wed like to hear fromyou. Were looking for a confident and capableIT Systems Support Engineerto join our fast-paced IT team for 2 ofour locations in Kent and Lincoln Reporting to the Head of IT, youll … provide hands-on support across our European officestackling technical issues, supporting infrastructure, and helping to keep our systems efficient, secure, and future-ready. This role is a hybrid working model - but does require flexiblity based on the needs of the business. For roles with office-based hybrid working: A More ❯

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and … more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms … candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can More ❯