Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
looking for a talented 1st & 2nd Line IT Support Engineer to join our busy support team in Derby. You'll deliver high-quality technical support across Office 365, Windows10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time. This is an exciting opportunity for someone who enjoys troubleshooting, problem … of IT Support Engineer: Provide 1st and 2nd Line IT support via phone, email, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows10/11, Intune, and Azure. Troubleshoot problems related to Active Directory, group policies, and user access permissions. Configure and deploy PCs, laptops, mobile devices, and peripherals. … Required: Proven experience in IT Support/Helpdesk/Service Desk/Technical Support (1st and 2nd Line). Strong working knowledge of Microsoft 365/Office 365, Windows10/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing More ❯
servers, networks, and retail point-of-sale systems. Key Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active … experience in Desktop/Server/IT Support, including POS systems in retail environments. Hands-on experience with POS software, barcode scanners, and receipt printers. Strong knowledge of Windows OS, Windows Server, and Active Directory. Experience with Microsoft 365 administration & troubleshooting. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware More ❯
servers, networks, and retail point-of-sale systems. Key Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active … experience in Desktop/Server/IT Support, including POS systems in retail environments. Hands-on experience with POS software, barcode scanners, and receipt printers. Strong knowledge of Windows OS, Windows Server, and Active Directory. Experience with Microsoft 365 administration & troubleshooting. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN). Skilled in hardware More ❯
Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows10/7 and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems More ❯
Support or Service Desk environment Strong technical knowledge and a customer-focused mindset Excellent communication skills and attention to detail A proactive, flexible, and resilient approach Technical Skills Windows10/7 and mobile operating systems Microsoft Office/365 Active Directory and Group Policy Management Networking (TCP/IP, DNS, DHCP, WAN, LAN) Storage systems More ❯
updates Oversee client onboarding and backups Refine ticket workflows and documentation Skills/Experience Must-Have Skills Strong troubleshooting and analytical mindset Excellent written and verbal communication skills Windows10/11 usage and support experience Remote support tools (RMM, Intune, etc.) Basic networking (DNS, DHCP, VPN, Wi-Fi) Ticketing system experience (any PSA or ITSM More ❯
updates Oversee client onboarding and backups Refine ticket workflows and documentation Skills/Experience Must-Have Skills Strong troubleshooting and analytical mindset Excellent written and verbal communication skills Windows10/11 usage and support experience Remote support tools (RMM, Intune, etc.) Basic networking (DNS, DHCP, VPN, Wi-Fi) Ticketing system experience (any PSA or ITSM More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Cloudworks Services Ltd
principles for optimal service delivery Utilise systems effectively to support quality and efficiency targets Essential Technical Skills: Core Experience Required: Microsoft 365 including Defender, Purview, Intune and Autopilot Windows10/11 troubleshooting and support Entra ID/Active Directory management Networking concepts (TCP/IP, DNS, DHCP), Routers, Firewalls Windows Server Administration Advantageous More ❯
ServiceNow.) Strong diagnostic approach, attention to detail and effective fault-finding. Excellent time management skills and the ability to work on your own, and prioritise workload. Technical Experience: Windows Troubleshooting : Experience in troubleshooting hardware and software issues on Windows10 and 11 systems. Microsoft Systems : Hands-on experience with Active Directory (Azure and On More ❯
ServiceNow.) Strong diagnostic approach, attention to detail and effective fault-finding. Excellent time management skills and the ability to work on your own, and prioritise workload. Technical Experience: Windows Troubleshooting : Experience in troubleshooting hardware and software issues on Windows10 and 11 systems. Microsoft Systems : Hands-on experience with Active Directory (Azure and On More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Littlefish
line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. More ❯
customer base. Working as part of a regional team, supporting members of your team and of other teams. Qualifications Skills & Experience IT literate with an IT background for Windows in various forms: Desktop – Windows10 and 7 Server – 2016, 2019 WSUS Active Directory SQL (not essential but would be great) Networking – Cisco literate or More ❯
customer base. Working as part of a regional team, supporting members of your team and of other teams. Qualifications Skills & Experience IT literate with an IT background for Windows in various forms: Desktop – Windows10 and 7 Server – 2016, 2019 WSUS Active Directory SQL (not essential but would be great) Networking – Cisco literate or More ❯
Leicester, Leicestershire, England, United Kingdom Hybrid / WFH Options
Venn Group
internal teams• Upholding security standards and ICT policies Requirements: • Proven experience in 1st and 2nd line support within a multi-site organisation• Strong technical knowledge of Microsoft technologies (Windows10/11, Active Directory, Exchange, SCCM, etc.)• Familiarity with ITIL service management principles and Service Desk tools• Experience supporting desktop/mobile environments and conducting fault More ❯
support of users; Hardware installation, movement and de-installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements More ❯
Desktop Support/Deployment Engineer - Nottinghamshire VIQU are working with a leading Financial Services organisation embarking on the final phase of a Windows 11 deployment project across several local branches. We’re looking for a hands-on Desktop Support/Deployment Engineer to assist with imaging, configuration, and rollout of both desktops and laptops, ensuring a smooth transition … the deployment of desktops pre-loaded with legacy banking software, as well as assisting with around 200 laptops that require the same configuration. Key Responsibilities Deploy and configure Windows 11 desktop PCs and laptops across multiple branch locations Support the rollout of legacy banking software using a pre-built deployment image Carry out device builds and deployments via … Intune and SCCM Perform BitLocker configuration, import Edge bookmarks, and support user handovers Tag and record all deployed assets accurately Provide onsite user support, ensuring smooth adoption of Windows 11 Troubleshoot issues and escalate where necessary Requirements Proven experience as a Deployment Engineer or Desktop Support Engineer on large-scale Windows10/ More ❯
Castle Donington, Leicestershire, United Kingdom Hybrid / WFH Options
Lorien
for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows10, Microsoft applications, Active Directory & Exchange * skills need but not essential as training is provided What we will offer in return: Day rate £132.33 Opportunity to move More ❯
East Midlands Airport, Castle Donington, Derby, Derbyshire, England, United Kingdom Hybrid / WFH Options
Lorien
for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows10, Microsoft applications, Active Directory & Exchange * skills need but not essential as training is provided What we will offer in return: Day rate £132.33 Opportunity to move More ❯
coalville, midlands, united kingdom Hybrid / WFH Options
CDW UK
telephone manner Attention to detail and high accuracy of work Organisational skills and ability to prioritise demands of several customers at once. Work well under pressure Desktop Support (Windows10 and onwards) Experience using Ghost imaging tools Experience of supporting mobiles tablets/smartphone iOS and Android and the Troubleshooting of network issues, understanding of WAN More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
telephone manner Attention to detail and high accuracy of work Organisational skills and ability to prioritise demands of several customers at once. Work well under pressure Desktop Support (Windows10 and onwards) Experience using Ghost imaging tools Experience of supporting mobiles tablets/smartphone iOS and Android and the Troubleshooting of network issues, understanding of WAN More ❯
Previous hands-on experience working within an IT Customer Service environment providing proficient break/fix support in relation to the following technologies: Extensive desktop support skills with Windows10 & 11 Operating Systems, Microsoft Office suite, Office 365, a range of PC hardware. Provisioning and supporting desktop hardware, including PC’s, Notebooks, Monitors, Printers, multifunctional media More ❯
Previous hands-on experience working within an IT Customer Service environment providing proficient break/fix support in relation to the following technologies: Extensive desktop support skills with Windows10 & 11 Operating Systems, Microsoft Office suite, Office 365, a range of PC hardware. Provisioning and supporting desktop hardware, including PC’s, Notebooks, Monitors, Printers, multifunctional media More ❯
Coalville, England, United Kingdom Hybrid / WFH Options
CDW UK
telephone manner Attention to detail and high accuracy of work Organisational skills and ability to prioritise demands of several customers at once. Work well under pressure Desktop Support (Windows10 and onwards) Experience using Ghost imaging tools Experience of supporting mobiles tablets/smartphone iOS and Android and the Troubleshooting of network issues, understanding of WAN More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
telephone manner Attention to detail and high accuracy of work Organisational skills and ability to prioritise demands of several customers at once. Work well under pressure Desktop Support (Windows10 and onwards) Experience using Ghost imaging tools Experience of supporting mobiles tablets/smartphone iOS and Android and the Troubleshooting of network issues, understanding of WAN More ❯