4 of 4 Active Listening Jobs in the East of England

churn rate, win-back success, and customer sentiment Help deliver a customer experience that builds trust, loyalty, and long-term success What We're Looking For Excellent communication and active listening skills - you build rapport quickly and confidently Proven ability to turn around at-risk accounts and handle sensitive conversations with empathy Comfortable presenting value propositions and commercial More ❯

service tickets. Communication with Customers as required, keeping them informed of incident progress and notifying them of impending changes. Experience Required: Interpersonal skills: such as telephony skills, communication skills, active listening and customer care. IT Skills, Word and Excel. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match More ❯

process breaches swiftly and accurately Use various tools and platforms to maintain effective communication with customers Identify issues through clear and confident communication, and deliver timely, appropriate resolutions Use active listening and questioning techniques to fully understand the customer’s needs and manage incidents through to completion Skills & Experience Required: A confident and friendly telephone manner Strong verbal More ❯

to-end sales process Demonstrate sufficient knowledge to articulate the Ricoh portfolio at C suite level. Ability to accurately identify and engage with multiple key stakeholders Effective questioning and active listening Articulate with good presentation skills Inspires trust and confidence and creates a positive impression in front of customers Resilient and tenacious with the ability to calculate and More ❯