3 of 3 Applications Support Jobs in the East of England

Problem Analyst/Application Support Analyst Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find … Optum, were transforming how patients access healthcare. As a Problem Analyst (full-time, remote or hybrid from Leeds or Watford), youll play a key role in our technical support teaminvestigating complex issues, identifying root causes, and collaborating with development teams to deliver permanent solutions that improve patient care. What youll do: As a Problem Analyst, youll play a … vital role in our technical support team, acting as a key escalation point for complex issues and driving long-term solutions that improve patient care. Youll work proactively to identify recurring problems, analyse trends, and collaborate with development teams to implement permanent fixes. Your insights will help shape support processes and ensure our teams are equipped More ❯

This growing and successful Software Consultancy are looking for a Support Manager, this role is hybrid and based in Hemel Hempstead. To be considered they are looking for the following: Knowledge and Experience Proven experience supporting ERP systems, ideally within the Intact iQ ecosystem or similar tailored platforms Deep understanding of customer needs and the ability to translate … technical solutions into business value. Strong grasp of ERP architecture, data flows, and integration points across finance, inventory, and CRM modules. Demonstrated ability to lead and inspire support teams, manage performance, and drive continuous improvement. Skilled in using support metrics and customer feedback to inform decisions and improve outcomes. Clear, confident communicator with the ability to … engage technical and non-technical stakeholders alike Preferred Qualifications and Experience Proven experience managing or leading support teams in a customer-focused environment Solid understanding of ERP systems, ideally including Intact iQ or similar platforms Strong grasp of ERP processes including finance, inventory, and CRM modules Demonstrated success in driving KPIs and process improvement initiatives Background in customer More ❯

Application Support Engineer – FPGA Tools Location: Stevenage (2–3 days onsite, remainder remote) Contract: 12 months (extension likely) Rate: £50 per hour (Umbrella) Clearance: SC required (BPSS start acceptable) Overview: Opportunity to join a team supporting and optimising FPGA development environments. This role bridges FPGA designers, hardware/software engineers, IT teams, and external vendors. You will focus … toolsets, including version control and documentation. Monitor and manage FPGA tool license usage and procurement. Liaise between users, IT teams, and vendors to resolve hardware/software issues. Support development of IT hardware/software roadmaps for FPGA tools. Provide expert user support, training, and documentation. Essential Skills: Background in FPGA design and related tools (e.g. More ❯