career in the direction you want - whether that's purely resourcing or building out your own team, the choice is yours • Real career progression in a meritocratic environment • Regular billing and non-billing-based competitions with exciting prizes each month; regular social events • Tailored training program • Rapid career progression • Highly lucrative market space (large deal sizes) • Industry-leading commission - no More ❯
career in the direction you want - whether that's purely resourcing or building out your own team, the choice is yours • Real career progression in a meritocratic environment • Regular billing and non-billing-based competitions with exciting prizes each month; regular social events • Tailored training program • Rapid career progression • Highly lucrative market space (large deal sizes) • Industry-leading commission - no More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
SCG Together
and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business customers, billing over £50,000 per month. Key Tasks: Support your customer base, managing and exceeding their expectations. Identify and create opportunities that benefit your customers Performing account reviews Ensure your customer … services. e.g. Mobiles, Connectivity, VoIP. ITaaS and Cyber Document and resolve faults, or hand over more complex issues to third line support and follow up when resolved Handle general billing queries Understand & pre-empt competitor threats Use company reporting mechanisms to prioritise your daily/weekly actions Handle customer feedback and complaints both on the phone and in writing Assist More ❯
