1st/2nd Line IT Support Engineer
- Hiring Organisation
- Just Recruitment Group Ltd
- Location
- Ipswich, Suffolk, East Anglia, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
telephone-based queries, and take ownership of technical issues through to resolution. Key Responsibilities: Deliver efficient, high-quality remote IT support Configure and maintain Microsoft 365 tenants (Exchange, SharePoint, Azure AD, Endpoint Manager) Install and configure Windows 11 and mobile devices Diagnose and troubleshoot IT issues, including mail flow … Maintain clear, accurate documentation of completed work Ensure cyber security best practices are followed at all times Essential Skills & Experience: Strong working knowledge of Microsoft 365 and Office applications (Outlook, Teams, OneDrive, Word, Excel) Experience with Windows installations and software configuration Familiarity with diagnostic tools such ...