We are seeking an IT Service Operations Manager. The IT Service OperationsManager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The manager … junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing … Management (ITSM) platform (HALO), including administration, configuration, and continuous improvement of core modules such as Incident, Request, Change, Problem, and Configuration Management. Act as the internal lead for IT operations, providing oversight and accountability for IT systems and user experience. Collaborate with the Network & Infrastructure Manager and Level 3 engineers to ensure effective support and delivery of services More ❯
We are seeking an IT Service Operations Manager. The IT Service OperationsManager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The manager … junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing … Management (ITSM) platform (HALO), including administration, configuration, and continuous improvement of core modules such as Incident, Request, Change, Problem, and Configuration Management. Act as the internal lead for IT operations, providing oversight and accountability for IT systems and user experience. Collaborate with the Network & Infrastructure Manager and Level 3 engineers to ensure effective support and delivery of services More ❯
Chelmsford, Essex, South East, United Kingdom Hybrid / WFH Options
Keystream Group Limited
Security Operations Centre (SOC) Manager Salary: Circa £75,000 per annum Contract: Fixed Term until March 2027 Location: Essex County Council, Chelmsford (remote/hybrid) Join a Council Shaping the Future of Public Services Essex County Council (ECC) is on a bold journey to become one of the most effective, forward-thinking, and financially sustainable councils in the … At the heart of this transformation is a bold commitment to digital innovation and world-class customer service and Keystream are supporting them in their search for a Security Operations Centre Manager to help make that vision a reality. In this pivotal role, youll lead and manage ECCs Security Operations Centre (SOC) team, driving forward their cyber … capabilities to ensure robust protection across their digital estate. With a strong cloud-based infrastructure already in place, your expertise will help them to maintain, develop, and refine security operations that are responsive to emerging threats and aligned to the evolving needs of local government. To read more about our business area, please visit Corporate Services and Transformation Key More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
Tesco Technology
Join to apply for the Service Desk and OperationsManager role at Tesco Technology Join to apply for the Service Desk and OperationsManager role at Tesco Technology About the role Service Senior Managers are an effective leader responsible for overall performance of Service/Operations. You drive transformation based on data within your teams and … drive the performance of managers in delivery of their targets and excellent customer service. You will be responsible for • Deliver service as per agreed KPI and represent Service/Operations in governance meetings with stakeholders • Build a high-performance team capable of delivering an excellent customer service through improved responsiveness, communication, professionalism, and knowledge of the systems • Build strong … suppliers externally • Be a leader in coming up with innovative solutions to simplify the problems with intuitive, closed loop and high-level engagement • Strong understanding of services that and Operations support and how these are connected together • Shape the strategy by planning, executing and measuring the service levels • Stand as the ultimate point of escalation with respect to people More ❯
Senior OperationsManager, Artificial General Intelligence Data Services Job ID: 2941449 | Evi Technologies Limited AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the … future of human-technology interaction with us. We are seeking an experienced Senior OperationsManager to join our team in Cambridge. Key job responsibilities: Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities. Set the vision, direction and culture of their teams by managing individual and team performance expectations and … accelerated pace, while managing cost and without impacting customer experience. Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams. Inspire front line teams to go beyond the standard “call of duty” to find creative solutions for our product issues; encourage risk-taking and advocacy on behalf of More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
TidalSense
AI-driven (software medical device) diagnostic test for COPD which uses the company's unique, patented, sensor technology embedded in the N-Tidal device. We are seeking a Customer OperationsManager with strong operational and project management skills to manage the customer management lifecycle through customer procurement, onboarding, delivery, issue management and offboarding, for our growing base of … post-market surveillance, ISO 13485 and EU MDR Working closely with supply chain, customer success, and commercial teams to ensure a positive customer experience Requirements Skills & Competencies Essential: Excellent operations and project management skills, including high levels of accountability for delivery Strong prioritisation and organisation skills Ability to identify, triage, escalate as appropriate and resolve operational problems promptly Excellent … with AI agent workflows Qualifications & Experience Essential: Degree-level educational qualification, or equivalent experience Strong experience working in an operational and/or project management function, such as customer operations, logistics, supply chain, project management or customer service Experience working in a role with significant levels of contact with external parties such as customers or suppliers Desirable: Experience working More ❯
Job Title: Development OperationsManager Reporting To: CFC OperationsManager Business Stream: Operations Role Purpose To deliver outstanding service to our customers in a safe, respectful, aspirational, productive, robust, contingent, and flexible working environment. To manage and optimise CFC flow through use of the CFC OSP pages and ensure people are deployed appropriately to deliver … on productivity and quality targets and assume operational management responsibility (people and process). To perform the role of OperationsManager as and when required by the business and be responsible for a specified business unit within the CFC. We will provide a 12-18 months programme with the OperationsManager to learn flow management and … Operations Management skills. Key Customers This role will interact with several key stakeholders, including Area Managers, Area Coordinators, Operations Managers, and Operations Support teams to ensure optimal operational flow. You will also collaborate with senior leadership, engineering, HR, the Excellence Team, Health and Safety, Food Tech, GMDC2, LGV, and Delivery Operations departments. Roles & Responsibilities Process Monitor More ❯
OperationsManager - Property Management I'm seeking a driven and dynamic OperationsManager to join a successful Property Management business in Cambridge. This largely office-based role requires you to reside near Cambridge, aligning with our collaborative culture. The team comprises IT and Operations Specialists responsible for maintaining software systems, processes, and tools across departments More ❯
Social network you want to login/join with: OperationsManager - FinTech, chelmsford col-narrow-left Client: Cavenwell Group Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary firm — client-obsessed, cross-border … solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We More ❯
Social network you want to login/join with: OperationsManager - FinTech, colchester col-narrow-left Client: Cavenwell Group Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary firm — client … solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We More ❯
Social network you want to login/join with: OperationsManager - FinTech, peterborough col-narrow-left Client: Cavenwell Group Location: peterborough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary firm — client … solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We More ❯
Social network you want to login/join with: OperationsManager - FinTech, watford, hertfordshire col-narrow-left Client: Cavenwell Group Location: watford, hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary … solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We More ❯
Social network you want to login/join with: OperationsManager - FinTech, luton, bedfordshire col-narrow-left Client: Cavenwell Group Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary … solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We More ❯
Social network you want to login/join with: OperationsManager - FinTech, hemel hempstead col-narrow-left Client: Cavenwell Group Location: hemel hempstead, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: ABOUT CAVENWELL Cavenwell is a next-generation trust and fiduciary … solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We More ❯
solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We … re hiring amid- to senior-level Operations Managerto take ownership of building, refining, and scaling operational systems across the business. This is ahigh-impact, high-context rolefocused on amplifying the effectiveness of what’s already been built. You’ll work closely with the founders to extend and refine our operational systems — supporting the rollout of automation into new functions More ❯
solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We … re hiring amid- to senior-level Operations Managerto take ownership of building, refining, and scaling operational systems across the business. This is ahigh-impact, high-context rolefocused on amplifying the effectiveness of what’s already been built. You’ll work closely with the founders to extend and refine our operational systems — supporting the rollout of automation into new functions More ❯
solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We … re hiring amid- to senior-level Operations Managerto take ownership of building, refining, and scaling operational systems across the business. This is ahigh-impact, high-context rolefocused on amplifying the effectiveness of what’s already been built. You’ll work closely with the founders to extend and refine our operational systems — supporting the rollout of automation into new functions More ❯
solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We … re hiring amid- to senior-level Operations Managerto take ownership of building, refining, and scaling operational systems across the business. This is ahigh-impact, high-context rolefocused on amplifying the effectiveness of what’s already been built. You’ll work closely with the founders to extend and refine our operational systems — supporting the rollout of automation into new functions More ❯
solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We … re hiring amid- to senior-level Operations Managerto take ownership of building, refining, and scaling operational systems across the business. This is ahigh-impact, high-context rolefocused on amplifying the effectiveness of what’s already been built. You’ll work closely with the founders to extend and refine our operational systems — supporting the rollout of automation into new functions More ❯
solutions to ultra-high-net-worth families, acting as the architects of wealth structures for some of the world’s wealthiest families. We arenot your traditional trust company. Our operations are already highly automated. We’ve built a robust internal stack of automation tools, intelligent document workflows, and robotic process automations to reduce friction, eliminate repetitive tasks, and deliver … a new standard of service. Our founders are technically fluent and hands-on, and our infrastructure reflects that. We’re now seeking aFinTech-savvy Operations Managerto help extend this capability — scaling existing systems, embedding adoption across teams, and ensuring we get maximum leverage from the powerful tools we’ve already put in place. THE ROLE: BUILD. SCALE. ENABLE. We … re hiring amid- to senior-level Operations Managerto take ownership of building, refining, and scaling operational systems across the business. This is ahigh-impact, high-context rolefocused on amplifying the effectiveness of what’s already been built. You’ll work closely with the founders to extend and refine our operational systems — supporting the rollout of automation into new functions More ❯
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
BRE
make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE As Website OperationsManager, you will be responsible for the performance, reliability, and security of our websites and web applications, ensuring an excellent user experience and supporting business growth. This role … sits at the intersection of technology, operations and digital strategy. Key responsibilities include: Overseeing the day-to-day technical operations of BREs websites and web applications Monitoring and improving site performance, uptime, and page load speeds Managing server infrastructure, security protocols, and CMS administration Coordinating and deploying technical website updates and upgrades Collaborating with developers, marketing and content … SEO performance, including technical optimisation and search ranking metrics Providing technical support for incident resolution and user issues What we are looking for Experience in roles such as Website Manager, Web OperationsManager, or similar positions with operational responsibility for site performance and reliability A background in tech-driven, commercial, or e-commerce environments where user experience More ❯
Watford, England, United Kingdom Hybrid / WFH Options
LossMyJob.com
make buildings better for people and the environment. Through science-led solutions to urgent challenges, we will build a thriving and sustainable world. Your role at BRE As Website OperationsManager, you will be responsible for the performance, reliability, and security of our websites and web applications, ensuring an excellent user experience and supporting business growth. This role … sits at the intersection of technology, operations and digital strategy. Key responsibilities include: Overseeing the day-to-day technical operations of BRE’s websites and web applications Monitoring and improving site performance, uptime, and page load speeds Managing server infrastructure, security protocols, and CMS administration Coordinating and deploying technical website updates and upgrades Collaborating with developers, marketing and … SEO performance, including technical optimisation and search ranking metrics Providing technical support for incident resolution and user issues What we are looking for Experience in roles such as Website Manager, Web OperationsManager, or similar positions with operational responsibility for site performance and reliability A background in tech-driven, commercial, or e-commerce environments where user experience More ❯
Select how often (in days) to receive an alert: OperationsManager Location: UK - Mobile England, UK - Hatfield, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 213594 Contract type: Standard Business Unit: Purchasing & Supply Chain Life on the team A fantastic opportunity has arisen for a role as OperationsManager to join … activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering, and disposal process. What you'll do Operations Management Initiation & presentation of … required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team (functional responsibility) Collaborate with Global Stock Level Manager to enable sufficient processing. Organize and implement regular operational interface and cross-functional meetings. Participate actively in transition and project meetings, ensuring a timely flow of information. Pass on More ❯
and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. *** This is a 12-month maternity cover position *** Overview: The Renewals OperationsManager is responsible for overseeing the renewals process, ensuring consistency and efficiency across all renewal functions. This role involves managing notifications, performance, and reporting, as well as leading … existing customer base through all CDW renewals and reporting back to senior leadership teams on win and loss rates to enable sales growth in the relevant areas. The Renewals OperationsManager is also responsible for managing renewal projects as well as handling stakeholder communications, process improvements, and automation initiatives. Key Success Measures: Success in this role will be … consistently achieve and exceed key performance indicators (KPIs) related to renewals processes. This includes maintaining high renewal rates, ensuring timely and accurate notifications, and achieving SLA compliance. The Renewals OperationsManager will also be evaluated on their ability to lead and develop their team, manage escalations effectively, and drive process improvements and automation initiatives. Additionally, success will be More ❯
you have strong communication skills, and have no issue working in a front-line position as a key contact for customers? Are you highly organised with a passion for operations and with a strong attention to detail? If that sounds like you, we have a fantastic career opportunity with a leading IT Consultancy with offices in central Cambridge.This is … for handling mainline enquiries, taking some pressure off the technical team, and ensuring calls are routed and handled with priority. Project Management - Take a project management role for new operations/technical changes internally. Key Experience Minimum 2 years' experience in an administrative/operational position Great interpersonal skills, both internally and externally Technical understanding and ability (We need More ❯