support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If youre someone who enjoys solving problems, learning new technologies, and making a real difference to users day-to-day IT experience, wed love to hear from you. This is an ideal role for someone who wants to develop their skills … in a varied, client-focused environment. Youll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support via telephone … and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets Liaising with More ❯
team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you’re someone who enjoys solving problems, learning new technologies, and making a real difference to users’ day-to-day IT experience, we’d love to hear from you. This is an ideal role for someone who wants to develop their … skills in a varied, client-focused environment. You’ll be supporting a range of small and medium-sized businesses within about 25 miles of St Ives – so expect plenty of variety. We value clear, friendly communication, and a willingness to adapt – because no two clients or days are ever quite the same. The role's main responsibilities:- Providing technical support … via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and tablets More ❯
Field IT Support Engineer – East Anglia Based Contract Personnel are working with one of the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education Sector. The Field IT Support Engineer is responsible for on-site support and troubleshooting across our clients’ locations, installation and configuration of new devices, device upgrades, client on … boarding and assisting with IT and Telecoms projects How does the day-to-day look? Provide On-Site Support and Troubleshooting Respond and attend on-site as quickly as possible in emergency situations Scheduled Floor Walking Services Install new and upgraded IT and Telecoms Equipment Support the installations of IT, Networking and Telecoms Projects Support clients desk moves, internal office … moves and office relocations. Support the On-Boarding of new clients and existing clients’ new users and acquisitions Build in-person trusted relationships with our clients and make yourself invaluable. Keep our PSA/RMM and Documentation System up to date (ConnectWise) Provide on-site support and services to one of our key clients where you are based Provide support More ❯
Field IT Support Engineer – East Anglia Based Contract Personnel are working with one of the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education Sector. The Field IT Support Engineer is responsible for on-site support and troubleshooting across our clients’ locations, installation and configuration of new devices, device upgrades, client on … boarding and assisting with IT and Telecoms projects How does the day-to-day look? Provide On-Site Support and Troubleshooting Respond and attend on-site as quickly as possible in emergency situations Scheduled Floor Walking Services Install new and upgraded IT and Telecoms Equipment Support the installations of IT, Networking and Telecoms Projects Support clients desk moves, internal office … moves and office relocations. Support the On-Boarding of new clients and existing clients’ new users and acquisitions Build in-person trusted relationships with our clients and make yourself invaluable. Keep our PSA/RMM and Documentation System up to date (ConnectWise) Provide on-site support and services to one of our key clients where you are based Provide support More ❯
Hertford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity … for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and … software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong More ❯
Hertford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
Senior IT Technician - MSP Hertford | 3 Days Onsite, 2 WFH £32,500-£37,500 DOE + Benefits A close-knit and growing MSP based in Hertford is looking for a technically strong and client-focused Senior IT Technician to join their team. With a brand-new, state-of-the-art office and a collaborative culture, this is a great opportunity … for someone with solid 2nd/3rd line experience who enjoys variety, autonomy, and hands-on technical work. What You'll Be Doing: Deliver 2nd/3rd line support across client systems-remotely and onsite. Administer and troubleshoot Windows Server, Active Directory, and Microsoft 365. Configure and manage virtualised environments (Hyper-V, VMware). Perform server patching, system updates, and … software rollouts. Support LAN/WAN setups, VPNs, and network infrastructure. Maintain IT security, backups, and disaster recovery solutions. Assist with infrastructure upgrades and new tech implementations. Maintain accurate technical documentation and asset records. Provide guidance on cybersecurity and IT best practices. What You'll Bring: Proven experience in a 2nd/3rd line support role within an MSP. Strong More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:
Salary Guide
Remote Monitoring and Management the East of England