URBN Tech Support Analyst, Peterborough DC
- Location
- Peterborough, England, United Kingdom
paced fulfilment environment where technology availability directly supports warehouse operations. What You'll Be Doing Own incidents end-to-end, ensuring thorough investigation, clear communication and timely resolution in line with SLAs. Provide advanced troubleshooting across Windows, macOS, hardware, networking, cloud platforms and fulfilment-centre technology systems. Support Microsoft … point, supporting colleagues with complex incidents, validating troubleshooting steps and guiding next actions where required. Coordinate third-party vendors, warehouse technology partners, ensuring clear communication and timely resolution of external dependencies. Support technology deployments, device rollouts, infrastructure changes and operational projects across PFC, while providing remote technical support ...