1 to 25 of 27 Technical Support Jobs in the East of England

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »

air compressors, diesel generators, light towers, and pumps, catering to various industries worldwide. Job Summary: Our client is seeking a highly skilled and motivated Technical Support Engineer with a focus on power generators, particularly dewatering pumps and lighting towers. As a Technical Support Engineer, you will … provide expert technical assistance to our customers, ensuring the optimal performance and reliability of their site based products. You will work closely with our sales, service, and engineering teams to deliver top-notch customer support and technical solutions. Key Responsibilities: Technical Support: Provide technical support and troubleshooting assistance for dewatering pumps, lighting towers, diesel generators to customers and service technicians. Diagnose and resolve technical issues related to product performance, operation, and maintenance. Offer remote and on-site technical support as needed. Experience: Proven background in mechanical electrical technical more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience … Are you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for … staff benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with more »

Field Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking for … an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff benefits … as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with more »

Technical Support Specialist Cambridgeshire £49K-£58K (D.O.E) Permanent Are you an expert in Electron Microscopes looking to take the next step in your career with a pioneering global technology company as a Technical Support Specialist? Look no further! The Company: As a leading manufacturer of Electron … unparalleled expertise, cutting-edge technology, and a commitment to excellence that is shaping the future of the industry. What You'll Do: As a Technical Support Specialist , you will provide high-level technical support and training for Electron Microscopy systems. Key Responsibilities include: Provide technical support via phone, email, and remote diagnostics. Deliver global service instruction and training on SEMs. Manage technical queries, escalations, and complaints using 2nd Level ticketing. Write and update support bulletins, field instructions, and technical manuals. Travel internationally to assist field engineers and maintain training materials. more »

Technical Support Engineer - 3 month contract to Permanent up to £60,000- Cambridgeshire * We're working with one of the worlds leading entertainment brands who are looking for a Technical Support Engineer to join the team on an initial 3 month contract, to then move into … a permanent position, offering up to £60,000. As Technical Support Engineer, you'll be supporting the engineers with technical problems, which can be anything from password resets, to internet issues and setting up new user accounts in Windows and Mac. This role is ideal for someone … with 2nd line experience who has touched networking. What's in it for the successful Technical Support Engineer: Equity shares once moving into a permanent employee. Work with a well-established organisation and collaborative team. Essential Skills: Proven experience working with; Office 365, Intune, JAMF Experience with two more »

An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical Technical Support Engineer. As the Technical Support Engineer, you will be responsible for: Providing technical support across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful Technical Support Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »

Technical Sales Support Specialist to join a busy, technically minded team, to assist the internal sales team and customers by providing Technical Support . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technical support to customer, trouble … shooting, assisting with technical issues Provide on site support , as well as remote support to customers Oversee the technical support team, act as final stage of resolutions Develop and facilitate workshops/training courses Attend presales and aftersales meetings with sales team and Clients Benefits more »

Technical Support Manager – Life Science Permanent, full time Cambridge £ competitive, depending on skills, experience and background Role profile: This is a newly created role for a flourishing biotech organisation based in Cambridge who operate in the field of cell therapy and synthetic biology. The role of Technical Support Manager is an integral function of the customer care team, very much focused on a unique mix of technical knowledge and people-facing skillset. Core duties of the role include: You will report to the VP Research Products and collaborate with them and the rest of … the team to deliver exemplary customer care and technical assistance to customers for a specific product range in the cell biology space. Set and make clear performance metrics and team goals to ensure excellence in relation to customer satisfaction. Support the team to resolve customer technical issues more »

Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing Technical Support . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technical support to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technical support team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »

Our client is s customer service focused individual, who is technically minded, to assist the team and customers by providing Technical Support . Monday to Friday 8:00am - 5:00pm. Annual salary £35,000-£45,000. Duties: Provide technical support to customer, troubleshooting, assisting with technical issues . Provide on-site support , as well as remote support to customers . Oversee the technical support team, act as final stage of resolutions. Develop and facilitate workshops/training courses. Attend presales and aftersales meetings with sales team. Benefits: Opportunities of progression Salary more »

Job Title: Technical Support Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. … Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »

they look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next Technical Support Analyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of … our technical operations and providing excellence in customer support. Your remit will be to ensure the efficient operation of all market-leading technologies. You will be required to attend our St Albans site 5 days per week. Ability to work independently as part of a wider team in a … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work more »

fun, we are professional, and we get work done. Couno Ltd is an equal opportunity employer About the role: Join our team as a Technical Support Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining our premium service, and enhancing … client relationships. Reporting to the Service Desk Team Lead, you'll lead efforts to provide advanced IT support, engage with clients at a higher level, and build lasting partnerships. Responsibilities will include … Offer advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive … top-tier assistance. Investigate and resolve complex technical issues, demonstrating expertise in problem-solving and escalation when needed, while maintaining transparent client communication. Lead the management of escalated service requests, prioritising urgency, and efficiency. Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust more »

9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries … you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing … services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience … Are you looking for an exciting new role where you will play a vital role within the support and servi... more »

Technical Support Consultant – BI/Reporting/ERP BI Tools – Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery or Cyberscreen experience*** The successful candidate will be: - Providing support to customers and assisting with software installations and configurations across various platforms. - Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant – BI/Reporting/ERP more »

Firebrand Training have an exciting new opportunity for an Apprentice Technical Analyst with Cambridge Support Ltd, a full Managed Service Provider offering a wide range of IT services based in St. Neots, Cambridgeshire. Role We are looking for individuals with a strong desire to forge a career within … the IT sector who can demonstrate the ability to understand customer service, client needs and working with our wider technical team offering solutions to meet those needs. Within the team, you will become part of our technical services department responding to enquiries from customers and assist them with … array of technologies. This role may also result in the opportunity for full time employment for the right individual, whether this is within our support service or other departments within the business. Your duties and responsibilities in this role will consist of: Provide technical support services to more »

Our client are looking for a Technical Support Manager to ensure the delivery of exceptional customer service and technical assistance for their research portfolio. The ideal candidate will have experience of managing support operations, developing support strategies and collaborating with cross-functional teams to enhance more »

Spanish speaking Technical Support . Fully remote position ‘WFH’. Do you have a passion for Electronics and Technology , inc IT , in general? An understanding of electrical components and circuits? Do you enjoy diagnosing and fixing issues with electrical or electro-mechanical devices? Fluent in Spanish ? Great customer … skills? If so, I’d love to hear from you! Spanish-speaking Helpdesk support – the role: Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), ‘service desk’ position providing support to clients who are using my … customer’s systems – advanced 3D imaging machines , together with the IT support surrounding these networked devices. It’s a permanent career opportunity – a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to a position with a more more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »

Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering... more »

Project based IT support & web technician: Are you an IT technician or home Tech enthusiast with confident IT skills but looking for something different where you can utilise your abilities? Do you have good hands-on front-end web experience ( HTML, CSS)? (please note this is not a software … collaborative and fast-paced environment. They have a fresh opening for a hands-on project technician. The role could suit a person with a technical-bias, having worked in demanding, client-facing environments, or a more technical person ( helpdesk or installer ) who would like a more client-facing more »