1 to 25 of 35 1st Line Engineer Jobs in England

1st Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1st Line Engineer to join them on a permanent basis. Established over 20 years ago, our client … clients, of varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1st line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within ...

client, a leading and world-renowned US Law Firm is seeking a 1st Line Support Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office. Due to an exciting phase … growth our client is looking to add a 1st Line Support Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where you are used to acting as the first point ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear ...

Role: 1st Line Engineer Location: Southampton (Onsite/Hybrid options) Salary: £24,000 £28,000 Perfect Entry Point | Rapid Progression to 2nd Line | Cloud & Infrastructure Exposure Were working with a fast-growing technology business in Southampton thats known for developing junior engineers properly … . Theyre now looking for a 1st Line Engineer whos hungry to learn, eager to grow, and wants to move up the technical ladder quickly . This is not a role where youll be stuck doing password resets forever. From day one, youll be learning ...

1st Line Support Engineer - MSP My client is a growing Managed Service Provider looking for a proactive 1st Line Support Engineer to join their technical support team, providing high-quality IT support to a diverse client base. Responsibilities: Acting … first point of contact for IT support via phone, email, and ticketing system Logging, triaging, and resolving 1st line support tickets within agreed SLAs Providing user support for Windows 10/11, Microsoft 365, Outlook, and Azure AD Troubleshooting hardware, software, and basic network issues (LAN/ ...

Service Desk Engineer 1st Line Location: Plymouth (HQ) Working Pattern: Hybrid up to 2 days WFH Salary: Up to £27,000 DOE Training: Excellent training & development provided About the Role Were recruiting for a 1st Line Service Desk Engineer … opportunities. Key Responsibilities Act as the first point of contact for IT support queries via phone, email, and ticketing system Log, triage, and resolve 1st line incidents and service requests Provide support across Windows, Microsoft 365, Azure, hardware, and networking Follow IT processes and contribute to maintaining ...

1st Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary info Hours of work : Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift … Thursday, 4:00 pm finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The role entails the logging and diagnosis of IT related issues from internal staff ...

1ST LINE SUPPORT ENGINEER Location: London Salary: £30,000 - £35,000 Way of Working: Full-time, Office-based with occasional travel to client sites Contract Type: Permanent ABOUT THE BUSINESS This organisation is a long-established, award-winning technology services provider with more than three … partnerships, including top-tier Microsoft certifications. Due to continued growth and the expansion of their international service desk function, they are now seeking a 1st Line Support Engineer to join their fast-paced, collaborative team. THE 1ST LINE SUPPORT ENGINEER ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level … Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute ...

Role: 1st Line Support Engineer Location: Buckingham, Buckinghamshire Model: On-site Salary: Up to £28,000 Overview Our client is an award-winning Managed Service Provider (MSP), recognised for delivering high-quality IT support and exceptional customer service. They are seeking a motivated 1st … issues to 2nd line teams with clear documentation Deliver excellent customer service and maintain SLA standards Essential Skills & Experience Experience in a 1st Line IT Support role (MSP exposure beneficial) Working knowledge of Windows OS and Microsoft 365 Basic Active Directory experience Strong communication ...

Role: 1st Line IT Engineer Location: London (on-site with client visits) Salary: Up to £30,000 Benefits: Bonus scheme, private healthcare, pension, 25 days’ holiday + bank holidays, wellbeing support Our client, a leading managed services and connectivity organisation , is hiring a 1st … build strong technical foundations within a fast-paced MSP environment while working closely with customers and internal teams. What you’ll do Provide 1st line remote and customer-facing IT support Take ownership of incoming service desk tickets through to resolution Troubleshoot issues across desktops, servers, firewalls ...

1st Line VOIP Engineer - ON SITE About the Role We’re looking for a 1st Line VoIP Engineer to join our clients growing team and provide first-class support for our VoIP and telephony services. You’ll be the first … point of contact for customers, troubleshooting VoIP issues, handling service requests, and escalating complex problems when required. Key Responsibilities Providing 1st line technical support for VoIP and hosted telephony services Any experience with 3CX/Gamma Horizon/Call switch/PDX systems is highly desirable Office ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure … collaborative, forward-thinking environment. This role is based at our client’s offices easily accessible to the North London/Hertfordshire areas. As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. ...

proactive Junior IT Support Engineer to join their growing technology team. This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services. We have worked for this customer previously … possible that this role has the potential to lead to permanent. Key Responsibilities of the Junior IT Support Engineer: Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues. Troubleshoot and support both Windows and macOS environments. Set up, configure ...

looking for a motivated 1st Line Helpdesk Support Engineer with a genuine passion for IT and a strong desire to learn. This role is not limited to basic password resets. Role We are looking for a motivated 1st Line Helpdesk Support Engineer … technical skills rapidly and take on increasing responsibility. Engineers who perform well in this role will have a clear progression path to 2nd Line and eventually 3rd Line Engineer, working closely with senior engineers across a wide range of technologies and client environments. ...

Service Desk Engineer 1st Line Location: Plymouth (HQ) Working Pattern: Hybrid up to 2 days WFH Salary: Up to £27,000 DOE Training: Excellent training & development provided About the Role Were recruiting for a 1st Line Service Desk Engineer ...

expanding its worldwide managed services function. Due to ongoing growth and increased service demand, they are seeking a proactive and customer-focused 1st Line Support Engineer to join their service desk team. THE 1ST LINE SUPPORT ENGINEER OPPORTUNITY … tickets efficiently using service desk tools, escalating where necessary Troubleshoot and resolve issues across a broad IT landscape, collaborating with 2nd and 3rd line teams Deliver clear, consistent communication and exceptional customer service at all times Support documentation improvements, coaching junior engineers, and contributing to an inclusive team ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level … Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute ...

looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging tickets … escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft 365, Active Directory Hardware ...

partnered with a prestigious London-based professional body to find a proactive 1st Line IT Support Engineer to join their internal IT team. This is a fantastic opportunity for a customer-focused tech enthusiast to provide high-quality support in a corporate environment, working directly … under the CIO. Job Title: 1st Line IT Support Engineer (6 Month Initial FTC) Salary: Up to £34,500 (Pro-Rata) Location: London (Office Based) Job Type: 6 Month Fixed Term Contract Start: ASAP Quick Specs: Focus: Helpdesk administration, hardware/software configuration, and user ...

looking for a 1st Line Engineer to act as the first point of contact for users needing IT support. You’ll deliver high-quality customer service, resolve technical issues remotely, and keep systems and processes running smoothly. What You’ll Do Provide fast, friendly support ...

1st Line IT Engineer Up to £29,000 DOE Sevenoaks Permanent, full-time Driving license essential due to location Lloyd Recruitment Services is working with a leading IT support (MSP) company, seeking a proactive IT Engineer to join a growing technical team. This ...

Role: 1st Line Engineer Location: Southampton (Onsite/Hybrid options) Salary: £24,000 £28,000 Perfect Entry Point Rapid Progression to 2nd Line Cloud & Infrastructure Exposure Were working with a fast-growing technology business in Southampton thats known for developing junior engineers properly ...

Role: 1st Line Support Engineer Location: Buckingham, Buckinghamshire Model: On-site Salary: Up to £28,000 Overview Our client is an award-winning Managed Service Provider (MSP), recognised for delivering high-quality IT support and exceptional customer service click apply for full job details ...