3rdLineEngineer required in Teddington - 5 days on site, up to £48k Are you an experienced 3rdLineEngineer seeking an excellent opportunity for an outstanding luxury company? Key Responsibilities * Provide a high level of technical support and assistance more »
Role: 3rdLine Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rdLine Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a … take ownership of user problems and will work proactively to troubleshoot, respond and resolve end-user issues. Role Responsibilities Providing support to 1st, 2nd & 3rdline engineers acting as an escalation resolution point for our customers Providing senior technical support to customers Building and maintaining good working … relationships with Project Managers in order to lead on 3rdline infrastructure projects, ensuring projects are completed in line with timeframes and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer Location: Huntingdon, Cambridgeshire Clearance: High level of DV Clearance Required 3rdLine Infrastructure Engineer Location: Full-time on-site in Huntingdon, Cambridgeshire We are looking for an experienced Senior Infrastructure Engineer to join our … 3rdLine Service Operations team who is able to work collaboratively with colleagues and our customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change more »
3rdLine Support Engineer - Kent- Onsite - £40-£45k + Excellent benefits & career development Overview: An excellent opportunity has arisen with an MSP in Kent for a 3rdLine Support Engineer you will be responsible for providing technical support in line … laptops, desktops, telephony, and virtual environments. Respond to service desk phone calls and tickets as needed Respond to ticket escalations from 1st & 2nd line queues Contribute to the maintenance and documentation of infrastructure Undertake change management of systems Undertake project design and implementation Monitor and design system monitoring … out-of-hours and weekend coverage Generation of scripts & deployments Essential Skills & Experience: Ability to prioritise and manage multiple tasks 2+ Years’ experience of 3rdline IT Support ITIL framework understanding Strong customer relationship skills Strong working knowledge of Microsoft Server environments and Office 365 solutions including more »
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rdLine Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that … invests in its staff and workplace culture. 3rdLine IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rdLine day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rdline tickets, project work and more »
Barlborough, Derbyshire, United Kingdom Hybrid / WFH Options
Stoneseed
Job Title: Service Desk Escalation Engineer (3rdline) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rdline) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between … at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
Job Title: Service Desk Escalation Engineer (3rdline) Location: Hybrid working (Client based in Barlborough) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rdline) who will provide technical support to AAG's customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between … at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
IO Associates
Job Opportunity: Applications 3rdLineEngineer/Subject Matter Expert Location: Portsmouth Salary- Upto £57,000 IO Associates is looking for an Applications 3rdLineEngineer to maintain and support a complex secure solution. This role primarily involves incident management … and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for infrastructure development, testing of upgrades, patches, and new software solutions. Key Responsibilities: Manage and resolve incidents on secure military systems. Handle escalations from 2nd … line support. Deliver infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdline support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client …/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »
Support Engineer – 24x7 – 2nd/3rdLine Support Experienced 24x7 Support Engineer to join a new operations team. Providing 2nd/3rdline support engineer with patching experience. You will play a crucial role in maintaining and enhancing … ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rdLine duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »
3rdLine Network Support Engineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rdLine Network Support Engineer to join an existing team of 3rdLinemore »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLineEngineer … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdline support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with a copy more »
Job Opportunity: Applications 3rdLineEngineer/Subject Matter Expert Location: Portsmouth Salary- Upto £57,000 IO Associates is looking for an Applications 3rdLineEngineer to maintain and support a complex secure solution. This role primarily involves incident management … and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You wil... more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Interface Recruitment
private sector clients. They pride themselves on their commitment to excellence, integrity, and continuous improvement. We are currently seeking a talented and experienced Senior 3rdLineEngineer to join our dynamic team. Role Overview: As a Senior 3rdLineEngineermore »
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
3rdLine Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rdLine Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rdLine … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »
cambridgeshire, east anglia, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
3rdLine Support Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rdLine Support | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rdLine … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily … the service delivery team for infrastructure issues Create, update and maintain technical documentation as and when required Support and mentor 1st and 2nd line staff The Ideal Candidate Ability to communicate with stakeholders at all levels Capable of prioritising a busy workload Strong problem solving skills Works to more »
of an industry leader, who are a trusted and highly regarded financial services business. Due to continued growth, they are looking to appoint a 3rdLine IT Support Engineer to be based at their Witney, Oxfordshire office. As a 3rdLine IT … Engineer, you will play a crucial role in maintaining and enhancing the IT infrastructure to ensure seamless operations. You will be responsible … for supporting over 100 employees and providing expert-level support, resolving complex technical issues, and implementing strategic IT solutions. Key Responsibilities: Technical Support : Provide 3rdline technical support for escalated issues, including server, network, and infrastructure problems. Problem Resolution : Diagnose and resolve complex IT issues efficiently to more »
Role: 3rdLineEngineer Liverpool Salary up to - GBP 45000 Professional Development & excellent benefits! Industry: Professional Services Needed: UK Driving Licence I have a fantastic opportunity for an enthusiastic 3rdline support engineer to join a market leading organisation who … operate across the whole of the UK but based out of the vibrant city of Liverpool. They are looking for a driven engineer with great infrastructure knowledge who can thrive in a busy working environment and take charge of mentoring the junior members of the team. Essential experience more »
Employment Type: Permanent
Salary: £40000 - £45000/annum Amazing holidays and pension
Trowbridge, Wiltshire, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
We are looking to recruit an experience systems engineer/3rdlineengineer who has a wealth of experience working in a hybrid microsoft environment. Whist familiar with a virtualised on premise environment you will also be someone who has practical experience of … in improving the IT infrastructure and this is a role in which you will be involved in a combination of BAU support as the 3rdline escallation point and as a technical lead on projects. Eligo Recruitment is acting as an Employment Business in relation to this more »
3rdLine Support Engineer - Cheshire - £40K My Client, an MSP based in Cheshire are looking for a 3rdLine Support Engineer to join their technical team. Main duties Assisting and backing up the team. Skillfully identifying software and hardware issues more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Support Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk 3rdLine Support Engineer – Azure, M365, AVD – Office Based more »
Ledbury, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Title: 2nd Line NOC Engineer Location: Ledbury, UK (remote) Position Type: Full-Time Salary: £40,000 - £50,000+ DOE About Us: We are working with a leading provider of innovative IT solutions and services, dedicated to delivering outstanding technical support to businesses across various sectors. We … pride ourselves on our commitment to excellence and our collaborative, supportive work environment. We are now seeking a talented and motivated 2nd Line NOC Engineer to join our dynamic team in Ledbury. Job Description: As a 2nd Line NOC Engineer, you will … exceptional service. Key Responsibilities: Monitor and maintain network infrastructure to ensure optimal performance. Troubleshoot and resolve 2nd line technical issues, escalating to 3rdline support when necessary. Conduct regular system and network health checks. Collaborate with the 1st line support team to provide more »
Stourport-on-Severn, Worcestershire, United Kingdom
Wright Staff Recruitment Ltd
3rdLine Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rdline escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical more »
Employment Type: Permanent
Salary: £35000 - £40000/annum Negotiable on experience
We are searching for remote working experienced 3rdLine Infrastructure Engineer for a technology driven business which has offices and data centres based in Exeter, Cardiff, Newport and London. The role is offered on a remote and home working basis with visits, as and when … extensive and proven experience working within a technical support and implementation role as well as proven experience in providing thirdline support (3rd) in a similar field. You will be able to analyse problems and the determine the appropriate solutions. You will also have: Exposure to Open … includes a competitive salary, bonus, a good pension, insurances, healthcare options, good holiday allowance, ongoing professional training, remote working and much, much more! Keywords 3rdLine Infrastructure Engineer, Remote Working, Physical Servers, Storage, SLAs, Open Source, Containerisation, DevOps, Docker, Kubernetes, Jenkins, Linux OS, Software Rollouts more »