26 to 50 of 67 3rd Line Engineer Jobs in England

3rd Line IT Support & Infrastructure Specialist Gillingham, Kent Monday–Friday, 08:30–17:00£40,000 - £45,000 About the Role: We're seeking an experienced 3rd Line IT Support & Infrastructure Specialist to join our clients dynamic IT team. You’ll lead infrastructure support and improvements across our UK sites, delivering robust solutions and … driving IT projects forward. Key Responsibilities Provide 3rd line support across 8 locationsLead IT projects: server builds, Office365 migrations, network upgradesManage Microsoft 365 (Exchange, SharePoint, Teams, Azure)Maintain and monitor systems, servers, and hardwareCollaborate with vendors and mentor junior IT staff What You’ll Bring 5+ years in 3rd line or senior IT infrastructure More ❯

Job Description: 3rd line service desk engineer ( MSP experience required) Location: Borehamwood( Hybrid) Hours: Mon Fri - 8-5pm Duration: Permanent Salary: 40-45k DOE Role Description: This is a full-time on-site role located in Borehamwood for a 3rd Line Service Desk Engineer. As part of the service desk … team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure … o Azure o Active Directory o Exchange and Exchange Online o SQL o Teams o SharePoint o Anti-Virus technologies including Bitdefender. You will be coming from a similar 3rd line support technician role or perhaps you've done your time as a 2nd line engineer and it's your time to take More ❯

3rd Line Messaging Application Engineer Basingstoke £55k plus 3% bonus and 10% DV bonus Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rd Line Messaging Engineer for a client of mine who are a leading IT More ❯

3rd Line Engineer – Jamf/macOS/Apple Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership) CANDIDATE BRIEF: As a Senior Engineer within an established Managed Services Team, you will act as a 3rd Line escalation point, delivering expert support and resolution for complex incidents and service requests across a diverse customer base. KEY RESPONSIBILITIES: Deliver professional and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through to resolution … current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect More ❯

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance We are seeking a 3rd Line Cloud Support Network Engineer to join a dedicated operations team supporting a high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers … and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers, and stakeholders on issue resolution Contribute to service improvement and documentation upkeep Shift patterns are More ❯

Our client, a global organisation, urgently require an experienced 2nd/3rd Line Support Engineer to join their team on a permanent basis. In order to be successful, you will have the following experience: Experienced in 2nd and 3rd line systems support Experienced within databases, networks, systems security, backup and patch management … UNIX/Linux environments, VMware MUST be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Providing 2nd and 3rd line support to head office and deployed systems Build, maintain and troubleshoot rapidly expanding infrastructure Deploy, configure, maintain and monitor all active network equipment to ensure seamless … network operations Liaise with internal departments to ensure systems issues are resolved Ensure that SLA's are met across the team Work with 3rd party technology suppliers when required This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation People Source Consulting Ltd is acting as an Employment Agency in relation More ❯

3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for … a Cloud engineer to join their highly skilled and motivated Technical team. The role involves supporting a variety of clients, providing exposure to a wide range of technologies, and being involved in shaping their … technical direction. You will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 More ❯

Senior IT Support Engineer, MSP, Client facing, 3rd Line Engineer, MSP, Office 365, Azure AD, VM Ware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, Scripting - 45K - office based role. Are you a Senior IT Support Engineer with client-facing experience? Do you have experience working … with Windows Server 2016-2022 & Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers who can work in multiple technology environments, and enjoy working in BAU and Projects. You … service and experience Build strong relationships with internal/external stakeholders Asset Management of hardware and software Design, Build and deployment of server architecture with supporting documentation in line with company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute More ❯

Job Title: ICT Systems Engineer Location: Luton (Hybrid - 2 days on-site, 3 days remote) Type: Permanent Salary: Up to 50,000 per annum + Benefits Clearance: SC Clearance (minimum) required About the Role We are seeking an experienced ICT Systems Engineer to join a specialist defence and space systems environment. You will be responsible for … building, maintaining, and troubleshooting a range of complex IT infrastructure, ensuring secure and reliable system performance. This role would suit someone with a proven track record in 2nd and 3rd line support within a similar sector. Key Responsibilities Develop and enhance system functionality through hardware and software upgrades. Monitor systems and infrastructure to ensure maximum availability. Liaise … with vendors to source solutions and resolve technical issues. Provide 2nd and 3rd line technical support to resolve escalated issues. Maintain security, backup, and redundancy protocols. Align systems with wider business and operational objectives. Key Skills & Experience Proven experience in 2nd/3rd line support within defence, aerospace, or space systems integration. Strong knowledge More ❯

Job Title: ICT Systems Engineer Location: Luton (Hybrid - 2 days on-site, 3 days remote) Type: Permanent Salary: Up to £50,000 per annum + Benefits Clearance: SC Clearance (minimum) required About the Role We are seeking an experienced ICT Systems Engineer to join a specialist defence and space systems environment. You will be responsible for … building, maintaining, and troubleshooting a range of complex IT infrastructure, ensuring secure and reliable system performance. This role would suit someone with a proven track record in 2nd and 3rd line support within a similar sector. Key Responsibilities Develop and enhance system functionality through hardware and software upgrades. Monitor systems and infrastructure to ensure maximum availability. Liaise … with vendors to source solutions and resolve technical issues. Provide 2nd and 3rd line technical support to resolve escalated issues. Maintain security, backup, and redundancy protocols. Align systems with wider business and operational objectives. Key Skills & Experience Proven experience in 2nd/3rd line support within defence, aerospace, or space systems integration. Strong knowledge More ❯

Support Engineer required by a well established leading IT solutions provider in the UK. Paying up to 40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full after sales … Network solutions and managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd/3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions, VoIP … networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd/3rd Line Support Professional and need a new challenge then this is a perfect role for you More ❯

Support Engineer required by a well established leading IT solutions provider in the UK. Paying up to £40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full after sales … Network solutions and managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd/3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions, VoIP … networking skills with Azure, VMware, Apple, Cisco, Fortinet Microsoft Certified Excellent customer facing abilities In-depth knowledge of hardware and software support. If you are a strong 2nd/3rd Line Support Professional and need a new challenge then this is a perfect role for you More ❯

Support Engineer required by a well established leading IT solutions provider in the UK. Paying up to £40k. The company prides itself on its policy of quality solutions and services with a dedicated team of Microsoft Certified Trainers and Trained Engineers. They offer an extensive range of services and products which includes total supply, installation & full after sales … Network solutions and managing the company's various in-house servers plus providing back-up support to all our maintenance clients. They are now seeking a another 2nd/3rd Line Engineer to join their growing team and assist with various projects. You will be required covering Microsoft technologies within desktop, server, cloud solutions, VoIP … networking skills with Azure, VMware, Apple, Cisco, Fortinet ·Microsoft Certified ·Excellent customer facing abilities ·In-depth knowledge of hardware and software support. If you are a strong 2nd/3rd Line Support Professional and need a new challenge then this is a perfect role for you More ❯

2nd/3rd Line Support Engineer My client in Shoreditch is currently looking for a solid 2 nd/3 rd Line Engineer to come on board on a permanent basis. The role will be to offer 2 nd/3 rd Line Support for Desktops and Laptop issues … Experience using ServiceDesk ticketing solutions The is an onsite based role within the Shoreditch office and is offering a salary of £35k. If you are a solid Desktop Engineer with some experience of 3 rd Line and you have excellent experience of Windows, Mac, Office 365, Intune and a good understanding of ITIL and Change Management More ❯

3rd Line IT Engineer Company benefits and salary : Salary up to £45,000 Career development & opportunities Microsoft qualifications Mentoring opportunities Performance reviews Diverse community Workplace culture Flexible scheduling Flexible working from home Social events Company pension scheme Onsite parking Overtime Use of company vehicles 20 Days Holidays, plus bank holidays + Birthday Company laptop This … Experience with hypervisors (HyperV, VMWare) Understanding of Backup technologies Experience in System Administration with Active Directory/Group Policy Support experience in Microsoft Desktop environments Experience providing 2nd/3rd Line IT support, preferably in a helpdesk or MSP setting Excellent communication skills, both written and verbal Ability to work independently and under pressure Self-motivated with … cause analysis Technical documentation skills Professional attitude Knowledge of: Microsoft Office 2010+ Windows Server 2016/2019 Active Directory Administration Microsoft Exchange Server Office 365 Desirable skills: Microsoft Certifications 3rd Party Vendor Certifications (e.g., Sonicwall) Experience in MSP environment Apple Mac experience This is a fantastic opportunity for a bright IT Engineer to join a growing team More ❯

3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN More ❯

to DA customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line Support Engineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to … escalations/complaints Deliver lunch and learns to other engineers within the business on troubleshooting methods and new functionality, ensuring knowledge sharing is preserved Be the go-to engineer for junior staff - coach and support the engineers in resolving technical issues Collaborate with the wider team members to drive service desk tickets through to resolution Lead by example … skills both, over the phone and in person. Qualification, skills, and experience Background BSc (or equivalent) in Computer Science/Information Technology, or a related field Experience of providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL driven framework (including Incident,Change and Problem Management) Technical skills More ❯

3rd Line Engineer - Jamf/macOS/Apple Nottingham HQ £37,500 - £42,500pa (DOE) 26 days annual leave + bank holidays, Regular company socials Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme, Employee Discount on Technology Our Client: Jigsaw24 (Exclusive Recruitment Partnership) CANDIDATE BRIEF: As a Senior Engineer More ❯

Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line IT Support Engineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rd Line Engineer, you'll be the go-to expert for advanced troubleshooting, system maintenance, and project … based infrastructure tasks. You'll work closely with our IT Service Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rd line support for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining core systems including backups, monitoring tools, and documentation Playing More ❯

3rd Line Cloud Support Network Engineer (DV CLEARED) Contract Type: Contractor Location: Basingstoke fully on site (Travel to customer site required) Rate: £500 per day inside IR35 Working Pattern: Shift Working (0700 – 1500 or 1100 – 1900) Clearance Required: DV Clearance active Target Start Date: ASAP Target End Date: 6 months from Start Date Join the … team as a 3rd Line Cloud Support Network Engineer. This role is crucial for assisting a high-profile user community, involving daily interactions with customers and stakeholders, and utilising IT Service Management Toolsets. Monitoring of Event Management tooling, triage, and escalation are critical aspects of this position. Day-to-day of the role: Assist in the monitoring More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney. The position 3rd Line Support/Support Engineer is required for supporting their growing internal team. The position is based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills and Requirements More ❯

Profectus has a brand new opportunity for a well-established company who are growing their existing support team. The position 2nd/3rd Line Support/Support Engineer is required for supporting their growing internal team, you will be based in their Witney office within their IT team supporting internal and external clients. Duties and … Responsibilities 2nd/3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers Skills More ❯

An opportunity has arisen for a 3rd Line Messaging Applications Engineer to join a high-performing, multi-disciplined team within a forward-thinking organisation that champions sustainability through innovation and trust. This is a permanent position supporting secure messaging systems across a shared infrastructure environment. What Youll Be Doing: Incident Management : Take ownership of incidents … by logging, prioritising, and assigning them using appropriate toolsets. Drive each incident through to resolution, keeping records fully updated in line with established work instructions. Escalate issues when required to ensure timely resolution. Problem Management : Carry out comprehensive investigations into existing problems. Gather and analyse data from multiple platforms, delivering expert-level insight and support to drive root More ❯

the UK population, they continue to set the standard as the UK's best mobile network. Ready to take the next step in your career? Apply today! Responsibilities: Provide 3rd line network security support, troubleshooting and resolving complex issues Work with Fortinet, Palo Alto, Cisco, or Checkpoint (strong expertise in at least one required) Operate in a … pattern, ensuring 24/7 coverage of network security operations Collaborate with cross-functional teams on security implementations, upgrades, and incident response Required Skills/Qualifications: Experience in a 3rd line network security role, handling complex troubleshooting and support Strong skills in at least one of the following: Fortinet, Palo Alto, Cisco, or Checkpoint Ability to obtain More ❯