Essex, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
2nd/3rdLine IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd LineEngineer or an experienced 3rdLineEngineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯
Leominster, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by More ❯
Basingstoke, Hampshire, South East, United Kingdom
Anson Mccade
3rdLine Storage Engineer Location Basingstoke (5 days on site) Excellent opportunity to join a world-leading IT MSP and trusted partner to the U.K. M.O.D. As a 3rdLine Storage Support Engineer, youll be part of a multi-skilled agile team supporting and maintaining secure Windows infrastructure and enterprise … willingness to learn) Familiarity with ITSM tooling and secure system deployment practices DV-clearable status O.K. Im in, whats next? Apply with your latest CV today to explore this 3rdLine Storage Support Engineer opportunity. AMC/CRI/3ST More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLine Support Engineer Princes Risborough, Buckinghamshire £32,000 £40,000 per annum An excellent opportunity has arisen for an experienced and enthusiastic 3rdLine Support Engineerto join a well-established and growing IT services organisation supporting schools in the Buckinghamshire area. This role is ideal for someone who enjoys problem-solving … technical escalation point for 1st and 2nd line engineers, as well as taking the lead on IT projects and complex technical issues. Key Responsibilities: Provide 2nd and 3rdline technical support to clients, ensuring exceptional service levels. Troubleshoot and resolve complex technical issues efficiently. Mentor and support 1st and 2nd line engineers to More ❯
Princes Risborough, Buckinghamshire, South East, United Kingdom
XACT PLACEMENTS LIMITED
3rdLine Support Engineer Princes Risborough (Hybrid) £35,000 £40,000 Were looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in … the education sector. What youll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What youll bring: Strong experience More ❯
3rdLine Infrastructure Engineer We are in search of a 3rdLine Infrastructure Engineer to join Leidos UK within the Defence Team, based Herefordshire. In response to the success of the growing business, Leidos requires a number of 3rdLine Infrastructure Engineers to support this expansion by More ❯
3rdLine Infrastructure Engineer +Permanent opportunity +On site in Bracknell +SC cleared role - must be eligible for clearance - Sole British nationals only + 50,000 - 55,000 Skills: +3rd Line support experience +VMware +Active Directory +SC clearance - must be eligible Key Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply … for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rdLine support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre (SCOM, SCCM, SCSM) Trellix and/or … Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rdline Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯
Role - 3rdLineEngineer/Technical Lead Location - Whiteley Start - ASAP Salary - £40-44k The Role This is a great opportunity for an experienced 2/3rdLineEngineer with experience across the Microsoft stack to join an MSP in their Whiteley offices click apply for full job details More ❯
Corsham, England, United Kingdom Hybrid / WFH Options
NexGen Associates
2nd/3rdLine IT Support Engineer – Security Cleared Location: Corsham – Hybrid Salary: £38,000 – £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd … must hold current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rdline support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops … requirements across government-classified systems. Requirements: Security Clearance: SC Cleared as a minimum (eligible/willing for DV). Sole UK national. 3+ years’ experience in a 2nd/3rdline support, infrastructure, or systems engineering role. Strong knowledge of Windows Server and desktop environments. Good working knowledge of Linux operating systems. Microsoft 365 and Azure administration More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
NexGen Associates
2nd/3rdLine IT Support Engineer – Security Cleared Location: Corsham – Hybrid Salary: £38,000 – £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd … must hold current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rdline support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops … requirements across government-classified systems. Requirements: Security Clearance: SC Cleared as a minimum (eligible/willing for DV). Sole UK national. 3+ years’ experience in a 2nd/3rdline support, infrastructure, or systems engineering role. Strong knowledge of Windows Server and desktop environments. Good working knowledge of Linux operating systems. Microsoft 365 and Azure administration More ❯
3rdLine IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge We’re on the lookout for a talented 3rdLine IT Engineer to join our growing vibrant and collaborative Service Desk team. You’ll be working alongside a close … and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rdLine IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd lineMore ❯
3rdLine IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rdLine IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a … customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rdLine IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd lineMore ❯
3rdLine IT Support Engineer Our client is seeking a 3rdLine IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you’ll provide hands-on support across servers, desktops, laptops, mobile devices, specialist applications, and … mobile devices. Maintain IT documentation and ensure smooth daily operations. What we’re looking for: Minimum 5 years’ experience in IT support or service function with experience in a 3rdLine Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of More ❯
Position: 3rdLine Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rdLine Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot resolve. You'll work closely with infrastructure, development, and network … teams to troubleshoot, diagnose, and fix critical issues across multiple platforms and applications. Key Responsibilities: Provide second and third-line IT support, acting as part of the contact team for internal queries, incidents, user requests, and problem resolution. This includes telephone, remote, and deskside support. Serve as an effective point of contact for Internal IT, resolving issues, escalating … Collaborative team culture with a focus on work-life balance Required Skills & Experience: Experience with Microsoft Cloud and Azure, plus excellent communication skills are essential. Proven experience in a 3rdline support or similar senior technical role Solid hands-on experience with network infrastructure, including switches, routers, firewalls, VPNs, and network troubleshooting Excellent problem-solving skills and More ❯
technology services and support to a diverse range of clients, with a strong focus on reliability, security and customer care. The Opportunity We’re looking for an experienced Senior 3rdLineEngineer to join our growing technical team. This is a pivotal role within the business — acting as the go-to escalation point for complex … standards, documenting solutions and helping mentor and guide junior engineers through effective Standard Operating Procedures (SOPs). Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across infrastructure, networking, Azure, Microsoft 365 and cyber security. Manage and maintain client systems and centralised services, including: Mimecast, Avanan, SentinelOne, MDR … and technical guidance to Service Desk engineers. Ensure that all systems and processes align with best practices in cybersecurity, resilience, and performance. Key Skills & Experience Proven experience in a 3rdLine/Senior Engineer role within an MSP environment. Strong knowledge of Microsoft technologies including Azure, 365, SharePoint, and Intune. Excellent understanding of networking, firewalls More ❯
3rdLineEngineer - Solaris Basingstoke £55k plus 3% bonus and 10% DV bonus and 10% Pension Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rdLine Messaging Engineer for a client of mine who are a More ❯
Princes Risborough, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
3rdLine Support EngineerPrinces Risborough (Hybrid)£35,000 - £40,000 We’re looking for a skilled and proactive 3rdLine Support Engineer to join a thriving IT services team supporting schools across the UK. This is a great opportunity to use your technical expertise to make a real impact in the education … sector. What you’ll do: Provide 2nd & 3rdline support, acting as the main technical escalation point Resolve complex IT issues, ensuring minimal disruption to school operations Mentor 1st and 2nd line colleagues Lead IT projects from planning to implementation Support internal networks and deliver staff training as needed What you’ll bring: Strong experience More ❯
Your new company 3rdLine Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rdLine Technical Solutions Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the … base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rdline level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of More ❯
IT Engineer (2nd to 3rdline) London based The candidate will provide these services to the end customer: End-user device support (Windows/desktops/laptops/tablets) Printer and peripheral troubleshooting Network patching and basic networking fixes Software installation and basic troubleshooting New user setup, movers and leaver offboarding Asset Management Ticket triage … and escalation 2nd and 3rdline support Candidates will need to have: AD/Azure/365 1st to 3rdline skills Networking/trouble shooting/supporting non IT staff Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for temporary More ❯
Bromsgrove, Worcestershire, England, United Kingdom
Advancing People
Advancing People Recruitment Specialists are now recruiting for a 3rdLineEngineer to work for a worldwide, market leading Technology Company who have an office in Bromsgrove, Worcestershire. We are looking for an experienced 3rdLine Support Engineer who can join a dynamic team and provide exceptional technical support to More ❯
3rdLine Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rdLine Support Engineer to join their growing team in Putney. … conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in More ❯
3rdLine Support Engineer Putney Up to £45k (DOE) MSP Experience Essential Are you a senior-level problem solver with a deep technical skillset and a passion for delivering cutting-edge IT solutions? Our client is seeking an experienced 3rdLine Support Engineer to join their growing team in Putney. … conditional access, security policies). Lead infrastructure and cloud migration projects end-to-end. Implement and maintain monitoring, automation, and compliance tools. Support and mentor 1st/2nd line engineers, providing guidance and technical leadership. Maintain and improve documentation, standards, and best practices. Contribute to the continuous improvement of internal systems and processes. Key Requirements: Proven experience in More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Nextech Group Limited
We are seeking a highly skilled and proactive 3rdLineEngineer to join our engineering team. This role is pivotal in delivering advanced technical support across our customer base, both remotely and on-site. You will also play a key role in mentoring 2nd Line Engineers, supporting pre-handover projects, and ensuring seamless … of new customers into our service ecosystem. Key Tasks & Accountabilities Technical Support & Escalations * Provide expert-level troubleshooting and resolution for complex technical issues escalated from 1st and 2nd line support. * Deliver remote and field-based support for critical incidents, ensuring minimal disruption to customer operations. * Maintain ownership of high-priority tickets and ensure timely resolution in line … Monitor and manage internal networks, servers, and cloud services. * Ensure internal systems are secure, resilient, and optimised for performance. What will You Bring? Experience & Competencies * Proven experience in a 3rdLine Support role within IT and/or Telecoms. * Ability to resolve complex technical issues across infrastructure, networking, and telecom systems. * Proficient in root cause analysis and More ❯
2nd/3rdLine IT Support Engineer – Shoreditch - £45,000 + Great Opportunity! Role: 2nd/3rdLine IT Support Engineer Location: Shoreditch Salary: £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Islington who are looking to expand their team! This More ❯
Job Description Title: 3rdLine Cloud Support Engineer Location: Office-based Southwest London Salary: Circa £40,000 to £45,000 depending on experience + pension Permanent Position - Office Based - This position would appeal to a candidate with a permanent role background, including good tenure. Travel: Occasional when required Start Date: ASAP. Are you passionate about … make a significant impact in a small but dynamic Managed Service Provider (MSP)? Our client, with decades of experience in delivering innovative IT solutions, is looking for a dedicated 3rdLine Cloud Support Engineer to join their team. You will play a pivotal role in integrating cutting-edge technologies to enhanceclients' business operations. A-Level More ❯