South West London, London, England, United Kingdom
Nigel Frank International
Job Title: 3rdLine Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rdLine Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rdLineEngineer, you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also More ❯
IT Infrastructure Engineer (3rdLine) Location: Guildford, Surrey. 3 days a week working onsite Job Type: Permanent, Full-time Salary: Competitive A new exciting opportunity has become available for an IT Infrastructure Engineer, operating at 3rdline to join a leading IT Infrastructure team at a leading satellite supplier. This … and templates for repeatable machine builds to streamline deployments. Infrastructure Maintenance: Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rdLine Support: Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks: Perform essential operational … Annual Bonus Scheme. Share Incentive Plan. Enhanced Maternity, Paternity & Shared Parental Pay for new parents. High Street Discount Scheme and many more! To apply for this IT Infrastructure Engineer position, please submit your CV to be considered immediately. More ❯
Country: United Kingdom Location: Farringdon Sector: Infrastructure & IT Salary: GBP 30K to £40K Job Type: Permanent 3rdLine Support Engineer – Central London - Permanent Endeavour Recruitment has a rare opportunity to join an innovative global digital company as part of their Systems Administration Department. The team supports overall development and live server infrastructures, both Windows and More ❯
We currently have an exciting opportunity for a Technical Support Engineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products, services and … change and improved ways of working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage with users … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold’ standard within More ❯
a well-established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rdLine IT Support Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily SME sized (5 to 150 users), but across a … radius. Their office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rdline levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must have strong interest in) supporting and … ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced support engineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work or account More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Cl Sh
us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rdLine to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. … you’ll be doing and apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rdline level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage with users … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rdline team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold’ standard within More ❯
Job Description Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a 3rdLine Support Engineer Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to … the virtualisation environment, including Microsoft and Linux operating systems Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies Maintaining Dell server environment across multiple locations Providing 3rd-level support to Helpdesk engineers Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate Developing and analysing highly complex system standards … personnel Develop strategies to manage the frequency of appropriate support packages/patch applications Monitoring server backups and network uptime maintenance and providing appropriate recommendations when required Liaising with 3rd party vendors for support and procurement Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel Designing and implementing secure systems, network policies More ❯
Our client, a global leader in their area, requires a ThirdLine Infrastructure Engineer to join the team in the Central London office. The Infrastructure Engineer will design and maintain IT systems and infrastructure. The role will have responsibility for the delivery of secure and highly available computing platforms, servers, and networks. You will … to develop, maintain, and support the company infrastructure, keeping up with business needs while minimizing the impacts of change and the risk of downtime to the business. As a 3rdlineEngineer, you will have an active role in the helpdesk function within the IT Services team and be a point of escalation for problems … Infrastructure Engineer will be capable of working under their own initiative and setting their own workload targets. The day-to-day work will be split between providing 3rdline support on the helpdesk and infrastructure projects. Requirements: Competent with Microsoft infrastructure (Active Directory, Azure, Office 365, Hyper-V, and SCVMM) – accreditations are a bonus. Advanced More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rdline support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting … troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role : 3rdLine IT Engineer Location : Fareham (Hybrid) Salary : £40,000 - £50,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you an experienced 3rdLineEngineer looking to step into a senior technical role with clear pathways into Cloud Infrastructure and Cyber Security? Do you want … working with a leading IT provider with a strong presence across the South, known for their innovation, growth, and incredible work environment. They're looking for a highly skilled 3rdLineEngineer to join their technical escalation team and support some of their most exciting clients. Youll be exposed to high-level projects, cloud migrations More ❯
3rdLine Support Engineer To £50,000 | Newport | Enterprise Microsoft Consulting Partner | Rapidly growing organization - 50% revenue growth last year | Enviable Company Culture “Without a doubt, the people within this organisation are the best thing about working here. Everyone is friendly, down to earth and happy to help which makes for a dynamic and caring … been set to assist more clients with their transformation journeys. The consultancy offers high-level support to help them deliver their projects. We are looking for a pioneering & dynamic 3rdLineEngineer that is looking for professional advancement in a forever growing organization. About you... To be successful in this role you will need to … will be joining a team of dedicated and hardworking individuals who care deeply about what they do, but also care deeply about a work-life balance. As an experienced 3rdLineEngineer, there will also be an expectation to: • Be a key technical contact for customers • Provide training and support to junior members of staff More ❯
Middlesex, England, United Kingdom Hybrid / WFH Options
MLC Partners
3rdLine Support Engineer/SME - providing support and acting as tech support lead for production servers, operating system, cloud environments, Microsoft 365 E5 Products, Office 365 collaboration applications, SAAS applications, network, backups and internet security infrastructure while ensuring high levels of systems availability. Security Compliance configuration and monitoring, including managing data protection requests. Installation More ❯
Are you a highly skilled IT professional with a passion for maintaining and improving critical infrastructure? We are looking for a talented and experienced 3rdLine Infrastructure Engineer to join a dynamic dynamic team. This role offers the opportunity to work on cutting-edge technologies, solve complex challenges, and be at the leading edge of … manage virtualized environments using VMWare. Support and optimize email security and archiving solutions, particularly Mimecast. Administer and maintain Nutanix hyper-converged infrastructure platforms. Collaborate with 1st and 2nd line teams to ensure a smooth escalation process and knowledge sharing. Participate in infrastructure projects, including upgrades, migrations, and new implementations. Contribute to the development and maintenance of technical documentation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Spiral Solutions Recruitment Limited
Are you a highly skilled IT professional with a passion for maintaining and improving critical infrastructure? We are looking for a talented and experienced 3rdLine Infrastructure Engineer to join a dynamic dynamic team. This role offers the opportunity to work on cutting-edge technologies, solve complex challenges, and be at the leading edge of … manage virtualized environments using VMWare. Support and optimize email security and archiving solutions, particularly Mimecast. Administer and maintain Nutanix hyper-converged infrastructure platforms. Collaborate with 1st and 2nd line teams to ensure a smooth escalation process and knowledge sharing. Participate in infrastructure projects, including upgrades, migrations, and new implementations. Contribute to the development and maintenance of technical documentation More ❯
DevOps Engineer Due to the client's impressive market position and continued success, an exciting opportunity has arisen for a DevOps Engineer to join the team. This is an excellent opportunity for an existing IT professional who wants to gain further IT and business experience together with developing their career with a leading financial services organisation. … necessary Follow help desk procedures and ticket handling procedures Log all user interaction within helpdesk software Responsible for responding to any urgent tickets in unassigned when no first line technicians are available Stay current with business application and system information, changes, and updates Carry out in-depth investigation of problems and root causes Any other ad hoc tasks More ❯
Senior 3rdLine Support Engineer - Microsoft Azure Previous experience working for a MSP is required Bristol - Hybrid (twice a month onsite) Full-time, Permanent £50K - £60K per year A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver … expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base. The business is looking for a Senior 3rdLine Support Engineer to join their expert team and play a key role in delivering high-level Microsoft Azure technical support, and helping shape the future of the service offerings. This is … a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment. Senior 3rdLineEngineer - What You'll Do Provide 3rdline/4th line support and resolve complex technical issues Manage escalated More ❯
Basingstoke, England, United Kingdom Hybrid / WFH Options
Fujitsu
Role: 3rdLine Cloud Engineer Location: Basingstoke - 5 Days Customer Site Working Pattern : Shift Working (0700 – 1500 and 1100 – 1900 on a Weekly Rotating Pattern) This role requires candidates to be eligible and willing to undergo a high level of security clearance Our purpose is to make the world more sustainable by building trust in … society through innovation. As an 3rdLine Cloud Engineer you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service Your role will involve: We are looking for a 3rdLine Cloud Engineer to … join a small dynamic team of 2nd and 3rdLine engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: •Responding to escalations from More ❯
approach, providing our customers with tools for growth through our range of services covering connectivity, network and cybersecurity, voice, IT support and data storage and backup. Job Overview The 3rdlineengineer will lead the creation of strategies and plans that define how technology should be utilised to enable an organization’s overall business strategy. … strategy and management to develop innovative approaches that deliver value for the organisation. The ideal candidate should have at least 3-4 years’ experience working within a 2nd/3rdline support role, be customer service focused, naturally strives to be and do better, wants to progress their IT Career to the next level and has knowledge … and ensure that those systems function together in the most automated way Responsible for ensuring all internal and external devices are monitored and patched to the latest versions Provide 3rdLine technical support to the engineering team as required to support the Incident management processes Ensure that technical documentation is kept up to date and relevant for More ❯
Endeavour Recruitment has an excellent permanent opportunity for one of our clients based in Hampshire. Objective: To provide technical support for server infrastructure and LAN WAN networks for external customers, assisting them through onsite support and consultancy. Duties and Responsibilities More ❯
A fantastic opportunity for a 3rdLine Intune/Modern Management Engineer with a leading Financial Services organization undergoing a major transformation toward full modern endpoint management. We’re looking for someone with strong hands-on experience in Microsoft Intune/Endpoint Manager , including Autopilot deployments , compliance policies , app packaging , and automation via PowerShell . … This role is ideal for someone who enjoys solving complex issues and driving impactful change. Key Responsibilities: Provide third-line support and root cause analysis for Intune, AAD, and endpoint-related issues. Lead migrations from legacy GPO and SCCM to a modern management model. Develop and maintain PowerShell scripts for app deployment, onboarding, and reporting. Collaborate with stakeholders … deployment. Deep understanding of Windows 10/11, Azure AD, Conditional Access, MDM/MAM policies. Experience in hybrid environments (SCCM/Co-Management). Proven track record in 3rdline support or infrastructure engineering in enterprise settings. If this sounds like something you’d be interested in exploring, I’d love to set up a quick More ❯
3rdLine Support Engineer, COR7287 We have an excellent opportunity for a 3rdLine Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rdLine Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rdLine Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rdLine Support Engineer you will have great opportunities for development and career progression. What's Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Support/project Engineer (MS - Azure, 365) - £40,000 - £55,000 – hybrid Do you want to join a business that genuinely values you and has outlined a clear path for progression? Do you want to get heavily involved with Microsoft based projects and high level BAU? Do you want to be an impressive … 3rdlineengineer that gets involved with the latest cutting-edge technology? You’ll be working with an exceptional Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and there is so much room for progression. There is a direct roadmap from a … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an More ❯
Job Advert: 3rdLine Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to appoint a … highly skilled 3rdLine Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rdLine Support Operator, you’ll provide expert … guides, and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. What We’re Looking For Essential More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
Job Advert: 3rdLine Support Operator Location: Greater Manchester Salary: £38,000-£40,000 per annum + benefits inc an 18% contributory pension Type: Full-Time Are you an experienced IT professional ready to take your career to the next level? Futures are supporting a key Public Sector client in Manchester as they seek to appoint a … highly skilled 3rdLine Support Operator to join their dedicated team. You’ll be a key figure in resolving advanced IT issues, managing critical infrastructure, and maintaining the security and performance of the systems that support public safety across Greater Manchester. About the Role As a 3rdLine Support Operator, you’ll provide expert … guides, and contribute to our knowledge management system. Support risk and continuity processes including disaster recovery planning and business continuity testing. Contribute to IT budgeting and represent third-line operations in projects and planning meetings. Ensure secure handling of data in line with GDPR, internal policies, and national policing standards. What We’re Looking For Essential More ❯