Service Readiness and Cutover Manager
- Hiring Organisation
- Tata Consultancy Services
- Location
- Greater Bristol Area, United Kingdom
sites/buildings). Create and maintain a detailed warrant and Hypercare Plan , including: Tasks, dependencies, milestones, risks, and gating criteria. Entry/Exit criteria for warranty, Hypercare and BAU handover. Define, implement, and operate warranty & Hypercare phase governance , decision points, acceptance criteria, and reporting aligned … processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure a smooth transition into BAU. Support Operational Acceptance Testing (OAT) sign-off for network services. Act as a central coordination point between: Network engineering teams Service Management/SIAM Test & Assurance teams ...