Job Title: Windows ApplicationSupport Engineer – Windows COTS & Integrations Location: Canary Wharf, UK Department: Application Platform Operations/Application Services Purpose of the Role : To ensure the reliable operation, maintenance, and upgrade of Windows-based COTS software, as well as to manage integrations with identity/authentication systems (e.g. Okta), IIS web servers, and supporting scripting to automate … monitor, and troubleshoot these systems. You will work as part of our ApplicationSupport/Platform Operations team, ensuring minimal downtime, rapid resolution of defects, continuous improvement, and adherence to internal, regulatory, and security standards. Key Responsibilities: Support, maintain, and upgrade Windows-hosted COTS applications in production, UAT, development environments; coordinate patching, version upgrades, vendor … provide on-call or out-of-hours support coverage. Skills, Experience & Qualifications: Essential: Experience supporting Windows Server environments (preferably versions relevant to ours). Familiarity with COTS applications (vendor software) in banking/financial services/other regulated environments. Strong knowledge of IIS web server: configuration, deployment, SSL/TLS, security, and performance tuning. Experience integrating applicationsMore ❯
ApplicationSupport Analyst -Compliance Systems Based in London - 2/3 days in office Up to £50,000 (depending on experience) Outstanding Excel Skills, ServiceNow and SQL Junior to Mid-Level A well-established organisation is looking for an IT Support Analyst to join their Compliance team. This is a fantastic opportunity for someone with strong … proactive attitude to support key business systems and contribute to operational success in a collaborative environment. Key Responsibilities Provide 2nd line support for compliance-specific applications, ensuring smooth operation and timely issue resolution. Manage incidents and service requests using ServiceNow or similar ITSM tools. Monitor system performance and troubleshoot issues across multiple platforms. Maintain system … configurations including user access, permissions, and reference data. Raise and manage support cases with third-party vendors. Collaborate with internal IT, compliance, and business teams to support upgrades, testing, and deployments. Document support procedures, known issues, and configuration changes. Assist the Compliance team with compiling reports and statistics using Excel and Power BI . More ❯
About the Role We are seeking an experienced ApplicationSupport Analyst with deep expertise in Endur to join our team. The successful candidate will be responsible for providing hands-on support, troubleshooting, and issue resolution for business-critical applications, ensuring system stability and smooth day-to-day operations. Key Responsibilities Provide Level 2/… support for Endur applications, ensuring timely incident and problem resolution. Monitor system performance, investigate issues, and coordinate with development teams for fixes. Manage change requests, enhancements, and system upgrades in line with business requirements. Liaise with stakeholders, including traders, risk managers, and IT teams, to ensure system reliability … and alignment with business needs. Create and maintain technical documentation, runbooks, and support procedures. Required Skills & Experience 8-10 years of hands-on experience in Endur applicationsupport . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem-solving, debugging, and analytical skills. Experience with incident, problem, and change management (ITIL framework preferred More ❯
Our leading law firm client is seeking an ApplicationSupport Analyst to support the firm’s Compliance Systems within the Compliance Department. This role will focus on the day-to-day administration, maintenance, and troubleshooting of several business-critical applications, ensuring their stability and performance. The position also involves supporting the Compliance team in compiling … reports, analysing data, and improving operational processes. Key Responsibilities Provide 2nd line support for Compliance applications Manage and resolve incidents and service requests via ServiceNow or equivalent ITSM platforms. Monitor system performance, troubleshoot issues, and coordinate with internal teams to ensure system reliability. Maintain system configurations — including user access, permissions, and reference data. Liaise with third-party … IT, Compliance, and business stakeholders on system upgrades, testing, and deployments. Create and maintain documentation , including procedures, known issues, and configuration records. Skills & Experience Proven experience supporting business-critical applications , ideally within compliance, legal, or risk functions. Proficiency in using ServiceNow (or similar ITSM tools). Solid understanding of SaaS and on-premise support models. Strong troubleshooting More ❯
Loughborough, Leicestershire, England, United Kingdom Hybrid/Remote Options
Blues Point Ltd
Senior ApplicationSupport Engineer UK (Hybrid/Remote) To £45,000 + benefits Are you an experienced software support professional who enjoys solving complex SaaS and API-related challenges? We’re looking for a Senior ApplicationSupport Engineer to join our growing product and development team. In this role, you’ll be the go … quality fixes are delivered through collaboration with developers and internal teams. You’ll combine strong technical knowledge with excellent communication skills, supporting customers directly while helping to refine support processes and documentation. What you’ll do Act as the escalation point for complex SaaS and cloud-related support issues. Perform in-depth root cause analysis and … Collaborate with internal teams to continuously enhance support processes. What we’re looking for 2+ years in an advanced 2nd line or 3rd line SaaS/applicationsupport role. Strong understanding of SaaS platforms and web technologies. Experience with: APIs & Testing Tools: Postman or similar Cloud Platforms: AWS (EC2, S3, RDS, API Gateway, Lambda, DynamoDB) Databases More ❯
Slough, Berkshire, United Kingdom Hybrid/Remote Options
Kudos Partners
Location: West of London Hybrid (1 day in office) Salary: Competitive + Benefits + Flexible Working Why Join? Hybrid working only 1 day per week in the office Established FinTech company with a collaborative, supportive culture Key role in supporting More ❯
ApplicationSupport Analyst – Insurance Systems (London Market) London (Hybrid) | Permanent | Competitive Salary + BenefitsAre you ready to make a real impact in the London Insurance Market? Join a business that’s shaping the future of underwriting and claims systems across international markets — where your expertise won’t just support operations, it will drive innovation.We’re looking … for a skilled ApplicationSupport Analyst to support and enhance core insurance platforms used across underwriting, claims, and back-office functions. You’ll work closely with internal teams and external vendors to maintain and improve systems like Subscribe , Exact Advantage , and other market-leading applications.This is a hands-on role where you’ll troubleshoot issues, coordinate … a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Noir
ApplicationSupport Manager – Investment Banking – London/Hybrid (Key skills: ApplicationSupport, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in applicationsupport, skilled in managing … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an ApplicationSupport Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act … ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading applicationsupport teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder More ❯
ApplicationSupport Manager – Investment Banking – London/Hybrid (Key skills: ApplicationSupport, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in applicationsupport, skilled in managing … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an ApplicationSupport Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act … ITIL processes. You’ll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading applicationsupport teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Noir
ApplicationSupport Manager - Investment Banking - London/Hybrid (Key skills: ApplicationSupport, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, Continuous Improvement, Risk & Compliance, Investment Banking) Are you an experienced leader in applicationsupport, skilled in managing … service processes, and partnering with stakeholders to deliver operational excellence? If so, this could be your next challenge. Our client, a leading global investment bank, is seeking an ApplicationSupport Manager to oversee mission-critical applications across their front-to-back office operations. You will manage a skilled support team, ensure SLA compliance, and act … ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. You should have significant experience leading applicationsupport teams in financial services, ideally investment banking, with strong technical knowledge of enterprise applications, databases, and integration technologies. Proven ITIL expertise, major incident management, and exceptional stakeholder More ❯
Join an exciting role as an Application/Operations Support Analyst within the financial services industry. This permanent position in London offers an opportunity to play a key role in supporting technology operations. Client Details The employer is a well-established organisation within the financial services sector. Description Responsibilities and Duties Responsible, along with other operations analysts, for … the day-to-day management of the exchange platforms. Provide 1st line application and operational support to connected clients to ensure smooth day-to-day operations. Monitor and troubleshoot application systems to ensure high availability, stability, and performance. Work with other departments (Compliance, Surveillance, Infrastructure, and Sales) to ensure appropriately monitored live operations of all platforms. Support … FIX Protocol Proven use of G.I.T or similar Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience Experience supporting production applications and demonstrated the ability to understand end-to-end systems and processes Experience of network support and troubleshooting Exposure to UK and EU equity markets Desirable Prior More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Searchability
APPLICATIONSUPPORT £50k - £60k salary Based in Manchester Hybrid working - 3 days on site, 2 days working from home An employee-owned financial company which is expanding internationally. ApplicationSupport specialist with line management responsibilities. ABOUT THE CLIENT Our client is a fast-growing, innovative company at the forefront of technology-driven solutions for the financial … creativity, and ownership, the team is expanding its technical capability to support ambitious growth plans. Due to this exciting expansion, they are looking for an experienced ApplicationSupport professional to join the team and drive continued success. THE BENEFITS Hybrid working - 3 days on site, 2 days working from home Employee-owned company Supportive and collaborative … culture Clear career progression within a growing, dynamic organisation THE APPLICATIONSUPPORT ROLE: Within this role, you will be working as an App Support specialist with line manager responsibilities. The client is looking to bring in someone to guide and mentor their small team, whilst remaining very much hands on. You will be working with SQL More ❯
APPLICATIONSUPPORT £50k - £60k salary Based in Manchester Hybrid working - 3 days on site, 2 days working from home An employee-owned financial company which is expanding internationally. ApplicationSupport specialist with line management responsibilities. ABOUT THE CLIENT Our client is a fast-growing, innovative company at the forefront of technology-driven solutions for the financial … creativity, and ownership, the team is expanding its technical capability to support ambitious growth plans. Due to this exciting expansion, they are looking for an experienced ApplicationSupport professional to join the team and drive continued success. THE BENEFITS Hybrid working - 3 days on site, 2 days working from home Employee-owned company Supportive and collaborative … culture Clear career progression within a growing, dynamic organisation THE APPLICATIONSUPPORT ROLE: Within this role, you will be working as an App Support specialist with line manager responsibilities. The client is looking to bring in someone to guide and mentor their small team, whilst remaining very much hands on. You will be working with SQL More ❯
ApplicationSupport Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product/ApplicationSupport Analyst to join our growing team, supporting innovative applications used across the insurance and financial services sectors. As the first point of contact … for our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. This is a hands-on position where you’ll combine technical expertise with strong communication and relationship skills to deliver outstanding results. What you’ll be doing: Managing incidents from start to finish … looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll be part More ❯
ApplicationSupport Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product/ApplicationSupport Analyst to join our growing team, supporting innovative applications used across the insurance and financial services sectors. As the first point of contact … for our clients, you’ll play a vital role in managing support tickets, diagnosing and resolving issues, and ensuring customers receive a seamless service experience. This is a hands-on position where you’ll combine technical expertise with strong communication and relationship skills to deliver outstanding results. What you’ll be doing: Managing incidents from start to finish … looking for: Strong customer focus and communication skills Experience with Service Desk tools (e.g., Jira Service Desk) SQL or database scripting skills (preferred) Knowledge of ITIL framework and support processes Detail-oriented, proactive, and able to manage multiple priorities Experience in the insurance or Lloyd’s market (advantageous but not essential) Why join us? You’ll be part More ❯
NetSuite Support Analyst with experience supporting NetSuite applications and solid business process analysis is sought by an international manufacturer & retailer with an HQ near Birmingham. With extensive acquisitional growth this NetSuite Support Analyst will join a dynamic, highly … skilled team focussing on supporting internal stakeholders with their technical queries or issues, using user reports to formulate strategic support strategies. This role would suit an applicationsupport engineer with knowledge of NetSuite who is looking for a clearly defined career development pathway into functional or technical ERP analysis/consultancy and who can bring a … likes the idea of joining a high growth business and progressing quickly then please apply now to be considered and for further information. Birmingham £55,000 NetSuite, ERP, applicationsupport, business process analysis, report writing More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Qh4 Consulting
Junior ApplicationSupport Analyst – Investment Management – Charles River/Aladdin/SimCorp/Thinkfolio My client, a leading London-based Asset Manager, is looking for a Junior ApplicationSupport Analyst to join their Technology & Change team. This is an excellent opportunity for someone with around 3+ years of technology experience, ideally within the buy-side, to … develop their skills in a fast-paced investment management environment. As a Junior ApplicationSupport Analyst, you will be responsible for the day-to-day support and maintenance of a suite of business-critical applications spanning the front, middle, and back office. You will work closely with users across portfolio management, trading, compliance, and operations … proactive approach to problem-solving, and the ability to collaborate effectively with both technical teams and business users are essential. Key Requirements: Around 3 years’ experience in an applicationsupport or systems analyst role, ideally within asset management or financial services Exposure to front-office or investment management systems (Charles River, Aladdin, SimCorp, Thinkfolio, etc.) Good understanding of More ❯
Junior ApplicationSupport Analyst – Investment Management – Charles River/Aladdin/SimCorp/Thinkfolio My client, a leading London-based Asset Manager, is looking for a Junior ApplicationSupport Analyst to join their Technology & Change team. This is an excellent opportunity for someone with around 3+ years of technology experience, ideally within the buy-side, to … develop their skills in a fast-paced investment management environment. As a Junior ApplicationSupport Analyst, you will be responsible for the day-to-day support and maintenance of a suite of business-critical applications spanning the front, middle, and back office. You will work closely with users across portfolio management, trading, compliance, and operations … proactive approach to problem-solving, and the ability to collaborate effectively with both technical teams and business users are essential. Key Requirements: Around 3 years’ experience in an applicationsupport or systems analyst role, ideally within asset management or financial services Exposure to front-office or investment management systems (Charles River, Aladdin, SimCorp, Thinkfolio, etc.) Good understanding of More ❯
Gerrards Cross, Buckinghamshire, South East, United Kingdom
Walsh Employment
ApplicationSupport Analyst Location: Gerrards Cross Salary: £32-37K plus excellent benefits package Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions. Key Requirements We are … Minimum 2 years' experience in second-line support , ideally covering 1st to 3rd line support in a lean team Strong experience with technical and applicationsupport including SQL queries , database investigation , and software installation Excellent interpersonal and communication skills ability to work with doctors, nurses, and healthcare professionals under time pressure Hands-on experience … with: SQL/databases Windows operating systems ApplicationSupport Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards Cross Desirable: An IT qualification or More ❯
Trade ApplicationSupport Engineer Location: London Experience: 1–7 Years Industry: Market Making/Proprietary Trading/Capital Markets **Applicants who come from should come from a buy side/trading/capital markets environment will be given strong preference** Responsibilities Act as the first point of escalation for any technical issues arising from the trading system Manage More ❯
Trade ApplicationSupport Engineer Location: London Experience: 1–7 Years Industry: Market Making/Proprietary Trading/Capital Markets **Applicants who come from should come from a buy side/trading/capital markets environment will be given strong preference** Responsibilities Act as the first point of escalation for any technical issues arising from the trading system Manage More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid/Remote Options
Gerrard White
ApplicationSupport Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We're looking for an ApplicationSupport Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You'll Do As an integral part of our ApplicationSupport team, you'll: Deliver first-class applicationsupport , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker … support efficiency. What You'll Bring We're looking for someone who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI More ❯
Bretton, Peterborough, Cambridgeshire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
ApplicationSupport Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We’re looking for an ApplicationSupport Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You’ll Do As an integral part of our ApplicationSupport team, you’ll: Deliver first-class applicationsupport , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker … support efficiency. What You’ll Bring We’re looking for someone who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI More ❯
ApplicationSupport Analyst - City - 6 months contract - Inside IR35 ApplicationSupport Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of software development principles VB.NET More ❯
ApplicationSupport Analyst - City - 6 months contract - Inside IR35 ApplicationSupport Analyst urgently required by a leading financial services firm in the City. Core part of the role is and resolving tickets tied to legacy applications - VB.NET, SQL, C#. Key Responsibilities First point of contact for legacy system issues—triaging, updating, and resolving support tickets Investigate issues within legacy applications - VB.NET, SQL, and C#. Execute SQL queries and data updates for fixes, adhering to ITIL-aligned incident and change protocols Monitor system alerts and performance metrics Key Skills - MUST HAVES Proven experience in customer-facing technical support, with a service-first mindset. General knowledge of software development principles VB.NET More ❯