Select how often (in days) to receive an alert: Lead Delivery Manager Location: UK - Bristol, UK - Cust. Site ENG Job-ID: 214193 Contract type: Standard Business Unit: Customer Success & Service Delivery Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group … a seat at their operational or strategic table. You may need to work as part of a virtual leadership team with other suppliers. What you'll do Delivery Leadership Management Lead and manage the delivery of run and change services to deliver what we've promised our customer and our own organisation. Constantly drive us to do better for … what we're doing to improve. Look to continually improve both the efficiency & effectiveness of delivery processes and services, adding value that is relevant to the customer throughout the contract lifecycle. Identify risks in service delivery, assess commercial implications and take measures to eliminate risk or avoid risks. Change Delivery Management It's likely that you'll have More ❯
Digital Programme Manager, Charity/NfP, up to c£48k + benefits An experienced Digital Programme Manager with strong team leading and digital/website programme management and open to a hands-on approach will have a fantastic opportunity available for this charity/NfP membership organisation based in London. The Digital Programme Manager can be either be predominantly … Lead and Digital Project Manager's and be responsible for the programme delivery of a variety of digital solutions with budgets ranging from 10'ks to 100'ks managing contract resources and 3 rd party agency developers and having budgetary responsibility of between £0.5 and £0.75 million. Core technologies include Drupal, some Wordpress and Salesforce CRM, Jira, Confluence, Pantheon … a number of roster agencies on project delivery around the core technologies as well as having external support around web analytics and infrastructure. The Programme Manager's responsibilities include contractmanagement and negotiation, governance (ensuring appropriate reporting - weekly/bi-monthly/monthly - on projects, budgets, resourcing, etc), BAU maintenance of the digital estate ensuring it is secure More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Hays Technology
metrics like ticket volumes, resolution times, and customer satisfaction. Supporting the adoption of automation and self-service tools to create efficiencies. Building strong working relationships with suppliers, ensuring robust contract management. Ensuring consistent service delivery across multiple sites, including remote and on-site support. In order to apply for the role, you must have the following skills and experience … experience in leading IT support teams - across both 1st and 2nd line - in a fast-paced, customer-facing environment. A relevant ITIL qualification, a strong grasp of ITIL service management principles and hands-on experience using service and asset management tools. Strong working knowledge of contractmanagement best-practice. Great communication and coaching skills - someone who More ❯
to receive an alert: Group Head of Resourcing Partnerships Location: UK - London, UK - Hatfield, UK - Manchester, UK - Milton Keynes, UK - Mobile England, UK - Nottingham, UK - Reading Job-ID: 214246 Contract type: Standard Business Unit: Partner Management Life on the team At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. Weare committed … for all partners under GPS ownership. You will own and evolve the overall partnering strategy and offering to the business to drive profitable growth. Working collaboratively with the Resource Management team and other key stakeholders across GPS and the wider organisation, you will lead and manage a high-performing team, ensuring a cost-effective, transparent, and easily accessible partner … network. You will provide expert support in partner selection and usage. What you'll do Partner Management Operations and Planning Working with GPS stakeholders and key contacts within the Country Units to shape, evolve and deliver the GPS partnering strategy and offering that augments our internal delivery capability, ensuring that we can provide the highest quality and most cost More ❯
Ensure safety, quality, cost control, performance to programme, and customer service - Manage change within the scope of contracts, including Health and Safety, Operational, and Commercial aspects - Day-to-day management of assigned staff and workload - Mentor and develop subordinate staff - Undertake pre-tender site walkovers and provide feedback to estimators - Attend pre-contract award meetings with clients, engineers … industry with knowledge of ground conditions, drilling, ground investigation, and drilling and grouting techniques - Understanding of standard geotechnical processes and introductory knowledge of specialist geotechnical processes - Basic understanding of contractmanagement - Excellent written English and letter writing skills - Strong IT skills, including proficiency in Microsoft Office - Excellent communication and interpersonal skills - Commercial knowledge and contractual awareness - Professional approach More ❯
risks Youll understand the role that your services perform in the customers business Youll prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management Youll use your contacts and insight to identify new ways in which Computacenter can add value to our customers through the improvement of existing services Youll demonstrate awareness of … relevant project management approaches and make sure that changes to our services go into life successfully. Business Management Youll work with the Snr Delivery Lead/Delivery Director as well as Group Services and other colleagues, as appropriate, to support the account strategy and to ensure that Computacenter presents itself as a single, joined-up team to the … place in that business Youll contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear & consistent messaging both verbally & in written form across various media. ContractManagement Youll support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Youll be involved in managing More ❯
Birmingham, West Midlands, England, United Kingdom
Midland Heart
metrics like ticket volumes, resolution times, and customer satisfaction. Supporting the adoption of automation and self-service tools to create efficiencies. Building strong working relationships with suppliers, ensuring robust contract management. Ensuring consistent service delivery across multiple sites, including remote and on-site support. You'll work closely with the Head of IT Operations and other stakeholders to shape … and optimise our service management approach, helping us build a high-impact, customer-focused function. What You'll Bring? We're looking for someone with: Proven experience in leading IT support teams - across both 1st and 2nd line - in a fast-paced, customer-facing environment. A relevant ITIL qualification, a strong grasp of ITIL service management principles and … hands-on experience using service and asset management tools. Strong working knowledge of contractmanagement best-practice. Great communication and coaching skills - someone who can develop others while building a culture of positivity, collaboration, and accountability. A keen eye for service performance data, with the drive to act on trends and implement improvements. Good all-round technical More ❯
Rates, Housing Benefits and income collection services. This is a senior leadership role with a strategic and operational remit, responsible for ensuring the effective delivery of services to residents, contract and performance management of partners, and alignment with wider council objectives around poverty reduction and financial resilience. The Role Provide strategic and operational leadership for the Council Tax … a net budget of approximately £3 million and authorise significant payments and refunds Prepare and present reports to Corporate Board, Committees and Members as required Key Requirements Substantial senior management experience in Revenues and Benefits services In-depth knowledge of legislation and practice relating to Council Tax, Business Rates and Housing Benefit Strong contractmanagement and commissioning More ❯
re offering an adventure alongside a great team. We're looking for a highly organised and detail-oriented coordinator to join our team. This role supports both third party management and financial partnerships, providing a unique opportunity to gain cross-functional experience in governance, regulatory compliance, operations, third-party risk, and financial networks. Working across two key teams, you … onboarding and offboarding processes for vendors and financial partners. Managing the coordination and administration of outsourcing arrangements to ensure compliance with Navro's framework. Maintaining accurate, up-to-date contract and agreement records, meticulously tracking renewals, expirations, and key obligations. Monitoring third-party risk, covering areas like access controls, data security, and ongoing regulatory alignment. Supporting regular vendor performance … banking partners. Assisting with monthly reporting and ensuring accurate logging of financial partner performance and agreement status. Liaising effectively with internal Finance and Compliance teams for due diligence, documentation management, and audit readiness. Actively contributing to process improvements and supporting the adoption of tools to enhance operational tracking and governance. What We're Looking For: Experienced Operator: 2+ years More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Michael Page Procurement & Supply Chain
reducing risk, and improving commercial capability across the MHRA.The Commercial team is responsible for the purchase of goods, services and works in the categories of: Digital and Technology, Facilities Management (FM), Science, and Corporate; with a combined portfolio of circa 400 contracts and an addressable spend approximately £70m per annum. Description Job Description The Procurement Lead of D&T … reporting to the Head of Commercial delivers across a set of ambitious and exciting commercial challenges. The key activities are to engage with the business achieve their goals through management of MHRA's commercial relationships and the commercial pipeline, driving value for money and value creation whilst managing commercial risk effectively. The key activities are to: Engage with the … purchasing strategies and drafting contracts that require analysis, comparison, and assessment. Successful negotiation and issue resolution and advising and supporting stakeholders Strong understanding of the end-to-end public contract regulated lifecycle and core principles in particular the respective responsibilities of procurement and wider stakeholder group involvement in key projects and programmes, understanding the market procurement and tender administration More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Handsworth, South Yorkshire, UK Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
handsworth, yorkshire and the humber, united kingdom Hybrid / WFH Options
DWP Digital
Party Resources and Governance Team at DWP Digital. In this pivotal role, you'll: Lead a high-performing team delivering expert recruitment and governance services. Oversee the recruitment and management of non-permanent resources. Ensure compliance with IR35 and departmental governance standards. Lead on the 3rd party contract and supplier management, monitoring performance and compliance. Collaborate with …/or hard to fill, with the ability to work in a highly pressurised environment. Experience of designing and implementing governance and/or approvals processes. Demonstrable evidence of contractmanagement performance and identifying opportunities to drive improvements. Proven ability and experience of designing and implementing recruitment/resourcing strategies Highly effective stakeholder management skills gained through More ❯
teams throughout the Bid process along with other key internal customers including product and implementation teams Work closely with client success teams throughout the Bid process to assist in contract renewals Project manage each opportunity within required deadlines, taking an active role in coordinating and creating content that will enhance the quality of the response Respond to prospects' RFIs … and debrief information is correctly recorded in the CRM for reporting purposes Undertake risk assessment and record keeping for each bid in line with Group Tender Policy Support the management of bid portals and frameworks (ESPO, Ariba, etc) Support the maintenance of RFP/RFI document library and project management software (Loopio) Skills Previous proven experience in creating … to operate in a fast-paced, diverse commercial environment, working flexible hours, when necessary, to achieve deadlines Demonstrated ability to manage multiple opportunities at the same time Experience in contractmanagement including legal, finance Strong internal partner/customer engagement including presentation skills with a confident and professional approach to building bid kick-off and delivering these to More ❯
Business Development Support: Support BD team at trade shows and with pitches where appropriate Market Insight and Analysis:Conduct comprehensive market research to identify trends, opportunities, and threats. Seller Management: Establish and maintain partnerships with key strategic sellers and negotiate sophisticated agreements and contracts to ensure advantageous terms and conditions. Performance Monitoring: Conduct regular performance reviews and adjust strategies … and Business Development, to support brand outreach and task coordination. Analytical Capabilities: Expertise in gathering and analyzing data to develop compelling pitch deck materials and advise market research insights. ContractManagement Proficiency: Experience in managing contract execution processes, ensuring compliance and facilitating successful negotiations. Problem-Solving Abilities: Skills in resolving non-trade-related brand concerns, such as … to support partnership growth. Organizational Skills: Ability to prioritize and coordinate tasks for optimal launch and ramp-up, contributing to product assortment and financial target creation. Asset and Incentive Management: Experience in acquiring marketing assets and incentives to support brand initiatives and ramp-up efforts. Performance Analysis Expertise: Capacity to assist in creating transparent performance reports for stakeholders, aiding More ❯
with key stakeholders and partners within charter sales. Drive new thinking and ways of generating revenue & Cross sell all TAG products where possible. Have an active interest in Aircraft management to support ACM BD efforts with introductions to relevant clients Performance Monitoring: Exceed key performance indicators (KPIs) to track progress and measure successful revenue generation Team Collaboration: Work closely … pricing policy & commercial strategy with the support of management. Maintain oversight of contractual liabilities of all charter trips sold and support the team. To work with all levels of Management with little supervision, Financial Analysis: Conduct financial analysis to support strategic sales activities to ensure repeat business and market competitiveness. Manage client credit decisions and support the sales team … and industry partners Exceed monthly individual targets for business development, bring new clients to TAG charter Support and execute targeted strategies for client retention and repeat business and aircraft management BD. Drive and close large long term client contracts for TAG products and services. Competencies for Senior Business Development Manager UK Essential 3-5 years' experience within business aviation More ❯
teams throughout the Bid process along with other key internal customers including product and implementation teams Work closely with client success teams throughout the Bid process to assist in contract renewals Project manage each opportunity within required deadlines, taking an active role in coordinating and creating content that will enhance the quality of the response Respond to prospects' RFIs … and debrief information is correctly recorded in the CRM for reporting purposes Undertake risk assessment and record keeping for each bid in line with Group Tender Policy Support the management of bid portals and frameworks (ESPO, Ariba, etc) Support the maintenance of RFP/RFI document library and project management software (Loopio) Skills Previous proven experience in creating … to operate in a fast-paced, diverse commercial environment, working flexible hours, when necessary, to achieve deadlines Demonstrated ability to manage multiple opportunities at the same time Experience in contractmanagement including legal, finance Strong internal partner/customer engagement including presentation skills with a confident and professional approach to building bid kick-off and delivering these to More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Totex solutions, through collaboration, for sustainable out-performance. The Department is also accountable for commercial and contractual arrangements across the supply chain and to deliver leading and world class contractmanagement processes. The purpose of the department is to achieve best value for money from our Capital Programme, by optimising our resources, monitoring and tracking the effectiveness and … in: As our Project Engineer you will; Develop and deliver cost engineered solutions in response to Business Risks. Manage and coordinate the design, ensuring all projects follow the correct management process for engineering acceptance against the agree scope, Ensures that the delivery of all projects comply with the requirements of the CDM regulations including: Undertaking the duties of Principal … Assisting the Client & Principal Designer with the undertakings of their duties Manage the execution of the project ensuring alignment with all Health, Safety and Environmental and engineering standards, Prepare contract and scope of works documentation and undertake tender process with framework contractors, Ensure that robust financial management controls are applied throughout the project delivery process and commercial awareness More ❯