1 to 25 of 29 Conversational AI Jobs in England

AI Solutions Architect (R122902 AI Solutions Architect) Employer: Mars Location: London, United Kingdom Salary: Competitive Closing date: 27 Apr 2025 Job Description: As an AI Solutions Architect at Mars Global Services, you will lead the design, integration, and deployment of AI-powered solutions to enhance the … Associate experience, with a strong focus on Generative AI (GenAI) and Conversational AI. In this key role, you will drive AI transformation initiatives within a globally recognized brand, influencing enterprise-wide adoption of AI solutions. Your work will be pivotal in ensuring the successful implementation of … scalable and secure AI solutions across Mars' enterprise platforms, while driving AI adoption across the organization. What are we looking for? Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, or a related field (or equivalent industry experience). 7+ years of experience in AI/ More ❯

customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI and data intelligence. If you are looking to take the next step in your career, working in an environment that will allow you to … become an integral part of the business, helping to deliver exceptional levels of customer service and innovation. Job Purpose The Fourteen IP Communications Ltd Conversational AI Technician is responsible for the development, production, testing and support of AI based implementations such as Evolution Virtual Agent - EVA. In … addition, the role also includes development, configuration and support of 3rd party integrations and APIs. Main Duties & Responsibilities Build and support of conversational AI voice and chat bots Provide support to AI developers, AI Support/Project management and technical support to other internal teams Assist More ❯

Job Description: As an AI Solutions Architect at Mars Global Services, you will lead the design, integration, and deployment of AI-powered solutions to enhance the Associate experience, with a strong focus on Generative AI (GenAI) and Conversational AI. In this key role, you will drive … AI transformation initiatives within a globally recognized brand, influencing enterprise-wide adoption of AI solutions. Your work will be pivotal in ensuring the successful implementation of scalable and secure AI solutions across Mars' enterprise platforms, while driving AI adoption across the organization. What are we looking … Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, or a related field (or equivalent industry experience). 7+ years of experience in AI/ML solution development, architecture, and enterprise integration. Expertise in LLMs, NLP/NLU, Conversational/GenAI, AI Search, and Virtual Agents. More ❯

Job Description: As an AI Solutions Architect at Mars Global Services, you will lead the design, integration, and deployment of AI-powered solutions to enhance the Associate experience, with a strong focus on Generative AI (GenAI) and Conversational AI. In this key role, you will drive … AI transformation initiatives within a globally recognized brand, influencing enterprise-wide adoption of AI solutions. Your work will be pivotal in ensuring the successful implementation of scalable and secure AI solutions across Mars' enterprise platforms, while driving AI adoption across the organization. What are we looking … Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, or a related field (or equivalent industry experience). 7+ years of experience in AI/ML solution development, architecture, and enterprise integration. Expertise in LLMs, NLP/NLU, Conversational/GenAI, AI Search, and Virtual Agents. More ❯

are driven by innovation and customer obsession, which is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence (AI) and machine learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions. The … CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies … automated approaches to evaluate the quality of experience, and correctness of agentic resolutions. Key job responsibilities - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art Natural Language Processing (NLP) and ML models for tasks such More ❯

Enterprise Bot is the leading GenAI, Conversational AI, and automation software company in Switzerland. We are on a mission to become the AI-driven automation software provider in the world within the next five years. With the best technology in the market compared to our competitors, we … passionate Senior Solutions Engineer to join our team. Tasks Ready to be the superhero our clients need? As a Customer Success Manager at our conversational AI company, you won't just be managing accounts; you'll be guiding our clients through a journey of discovery, implementation, and success … with our AI solutions. With your tech-savvy, exceptional communication skills, and a keen ability to build relationships, you'll become an indispensable ally, ensuring that every client achieves their version of success with our products. Key Responsibilities: Onboarding Navigator: Lead the way for new clients, ensuring they are More ❯

At Speechmatics, we are searching for a Director of Machine Learning to help us push the boundaries of applied AI and transform how the world interacts with voice technology. As pioneers in machine learning for speech, our mission is to Understand Every Voice-a vision that has propelled us … to create Flow, our revolutionary new Conversational AI platform. By blending cutting-edge research with real-world impact, we deliver solutions that set new standards for accessibility, accuracy, and performance. We are at the forefront of Speech-to-text (STT) technology, powered by proprietary, unpublished self-supervised systems … that drive our market leadership. Now, we are looking for an exceptional leader to steer our innovation in Conversational AI and guide us on the path to achieving and surpassing the "Speech-first Turing Test." As Director of ML, this is your chance to make an impact on More ❯

At Speechmatics, we are searching for a Director of Machine Learning to help us push the boundaries of applied AI and transform how the world interacts with voice technology. As pioneers in machine learning for speech, our mission is to Understand Every Voice-a vision that has propelled us … to create Flow, our revolutionary new Conversational AI platform. By blending cutting-edge research with real-world impact, we deliver solutions that set new standards for accessibility, accuracy, and performance. We are at the forefront of Speech-to-text (STT) technology, powered by proprietary, unpublished self-supervised systems … that drive our market leadership. Now, we are looking for an exceptional leader to steer our innovation in Conversational AI and guide us on the path to achieving and surpassing the "Speech-first Turing Test." As Director of ML, this is your chance to make an impact on More ❯

technology Deliver process transformation and redesign workflows to improve efficiency, reduce costs, and elevate CX Collaborate with clients to introduce digital-first solutions like conversational AI, chatbots, automation, and omnichannel platforms Recommend enhancements to existing platforms and guide clients through tech-enabled change Your Experience: Experience driving process … environments. Experience with customer service technologies (e.g., telephony platforms, cloud contact centres, automation tools) Exposure to or awareness of digital tools such as chatbots, conversational AI, and analytics Strong consulting skills: requirements gathering, process mapping, solution design, stakeholder communication Comfortable engaging with senior client stakeholders and managing change More ❯

technology Deliver process transformation and redesign workflows to improve efficiency, reduce costs, and elevate CX Collaborate with clients to introduce digital-first solutions like conversational AI, chatbots, automation, and omnichannel platforms Recommend enhancements to existing platforms and guide clients through tech-enabled change Your Experience: Experience driving process … environments. Experience with customer service technologies (e.g., telephony platforms, cloud contact centres, automation tools) Exposure to or awareness of digital tools such as chatbots, conversational AI, and analytics Strong consulting skills: requirements gathering, process mapping, solution design, stakeholder communication Comfortable engaging with senior client stakeholders and managing change More ❯

per day | Initial 6-month term with planned extension to 12 months Project snapshot Help a major healthcare client launch a WhatsApp-based AI chatbot hosted on Microsoft Azure. You'll steer the continual learning loop that keeps the bot accurate, safe, and clinically relevant. Key responsibilities . Curate … ISO 27001, NHS DSPT). . Define a repeatable training pipeline (MLflow or Azure ML) and performance dashboards for business stakeholders. . Champion Responsible-AI best practice - bias checks, explainability, audit logs and drift monitoring. . Work hand-in-hand with the chatbot dev team on release cadences and More ❯

Member of Technical Staff - Backend Engineer, Health AI At Microsoft AI, our health team is on a mission to help millions of users better understand and proactively manage their health and wellbeing. We're responsible for ensuring that Microsoft AI's models and services are useful, trusted … and safe across diverse customer health journeys. The Microsoft Health AI team is looking for talented backend engineers to help us build and deliver core health product solutions. Across all our hires, it's important for colleagues to share our enthusiasm about the role of technology and AI … quality products. Preferred Qualifications: Demonstrated full-stack experience in delivering scaled software products. Experience in healthcare technology, particularly with regulated medical devices. Passionate about conversational AI and its deployment. Demonstrated written and verbal communication skills with the ability to work closely with cross-functional teams, including product managers More ❯

of digitally enabled operating models and contact/channel strategies • Technology o Contact Centre and CRM technology deployment o Introduction of GenAI and Agentic AI solutions to enable autonomous and augmented service o Data and insight-led approaches to improve future CX outcomes • Outsourcing o Transforming and operating BPO … Financial Services industries. • Working knowledge of Contact Centre technology (e.g., Salesforce, Zendesk, AWS, Genesys Cloud, Google CES, NICE CXOne) and automation solutions such as conversational AI and agent assist advantageous. Why you should consider Capgemini Growing clients' businesses while building a more sustainable, more inclusive future is a … It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. More ❯

Overview At Microsoft AI, our health team is on a mission to help millions of users better understand and proactively manage their health and wellbeing. We're responsible for ensuring that Microsoft AI's models and services are useful, trusted and safe across diverse customer health journeys. The … Microsoft Health AI team is looking for talented frontend engineers to help us build and deliver core health product solutions. Across all our hires, it's important for colleagues to share our enthusiasm about the role of technology and AI in health and healthcare, but also appreciate the … Demonstrated full-stack experience in delivering scaled software products. Experience in healthcare technology, particularly with regulated medical devices. Experience with iOS development. Passionate about conversational AI and its deployment. Demonstrated written and verbal communication skills with the ability to work closely with cross-functional teams, including product managers More ❯

Help us develop and train the cutting-edge models that are served in Copilot. At Microsoft AI, we are on a mission to develop the most cutting-edge algorithms for post-training large language models (LLMs) and ship those models to millions of users using Copilot every day. The … AI Post-Training team at Microsoft AI is responsible for all aspects of post-training the models that we serve in Copilot, including: data collection, building evaluations that are aligned with our product and model capability goals, prototyping new capabilities to make Copilot more powerful, developing new finetuning … hypotheses and experiment plans for rapidly iterating on model performance. Prototype new model features and capabilities and collaborate with engineers and researchers across Microsoft AI to make them a reality. Collaborate with pretraining and product platform teams to establish good vertical integration and ship models that Copilot users love. More ❯

Software Development Engineer, GENIE - Proactive Alexa Join our innovative Alexa Proactive team and shape the future of conversational AI! You'll develop novel solutions using the latest AI tech stacks. Gain experience with large systems processing petabytes of data, billions of records, and high-scale transactions per … brains" that make Alexa work for millions of customers through vision and language technology. At Amazon, we're passionate about pushing the boundaries of AI and natural language processing. As an SDE II on the Alexa Proactive team within the GENIE organization, you'll have the opportunity to work … on exciting projects that combine Large Language Models (LLMs) and Generative AI to create more intuitive and responsive conversational experiences. In this role, you'll collaborate with a talented team of experts to develop novel algorithms, services, and techniques that advance the state of the art in multimodal More ❯

Python Developer - AI Voice Technology Base Salary: Up to £105,000 per annum + share options Location: London (Hybrid - 1 day per week in office) We're seeking a highly skilled Python Developer to join our Voice team in London, working on real-time communication, speech recognition, and MLOps … infrastructure. This role offers a competitive salary of up to £105,000 per annum, along with stock options, reflecting the critical nature of AI-driven voice technology. As a Python Developer focusing on back-end development, you'll play a key role in maintaining and evolving our runtime stack … ensuring scalability and reliability. You'll also work closely with a high-performing technical team to drive innovation in conversational AI, and build advanced voice assistants that enable natural, human-like conversations. What You'll Do : Develop and maintain backend systems for AI-driven voice assistants. Enhance More ❯

Help deliver one of the best foundational models in the world at Microsoft AI. At Microsoft AI, we are on a mission to train the world's most capable AI frontier models, pushing the boundaries of scale, performance and product deployment. The Pre-Training team at Microsoft AI … C#, Java, JavaScript, or Python Proven expertise in the area of pretraining Additional or Preferred Qualifications Demonstrated experience in large-scale AI. Passionate about conversational AI and its deployment. Demonstrated written and verbal communication skills with the ability to work closely with cross-functional teams, including product managers More ❯

the forefront of developing next-generation solutions that transform digital interactions. The role will focus on projects to leverage state-of-the-art generative AI, retrieval-augmented generation (RAG), and reasoning frameworks to build intelligent and context-aware systems. We are seeking talented Machine Learning Engineers with full-stack … software development experience to join our client's team and help shape the future of AI-powered automation. Within this dynamic role varied duties will include: Search relevancy engineering. Conversational AI Development : Design, train, fine-tune, and deploy LLMs with reasoning capabilities. Retrieval-Augmented Generation (RAG): Implement … AWS Cloud & MLOps: Deploy scalable machine learning workloads on AWS using services like SageMaker, Bedrock, Lambda, S3, DynamoDB, ECS, and EKS. End-to-End AI Product Development : Work across the full ML lifecycle, from data collection and preprocessing to model evaluation, deployment, and monitoring. Full-Stack Integration : Develop APIs More ❯

the forefront of developing next-generation solutions that transform digital interactions. The role will focus on projects to leverage state-of-the-art generative AI, retrieval-augmented generation (RAG), and reasoning frameworks to build intelligent and context-aware systems. We are seeking talented Machine Learning Engineers with full-stack … software development experience to join our client's team and help shape the future of AI-powered automation. Within this dynamic role varied duties will include: Search relevancy engineering. Conversational AI Development : Design, train, fine-tune, and deploy LLMs with reasoning capabilities. Retrieval-Augmented Generation (RAG): Implement … AWS Cloud & MLOps: Deploy scalable machine learning workloads on AWS using services like SageMaker, Bedrock, Lambda, S3, DynamoDB, ECS, and EKS. End-to-End AI Product Development : Work across the full ML lifecycle, from data collection and preprocessing to model evaluation, deployment, and monitoring. Full-Stack Integration : Develop APIs More ❯

large language model post-training, you will play a key role in shaping and implementing strategies for aligning language models for use in our conversational AI platform. Your primary focus will be on post-training techniques such as preference-finetuning, reward modelling, synthetic data generation, etc. Responsibilities : Train … Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit More ❯

Member of Technical Staff - Software Engineering, Health AI London, United Kingdom Job number: Work site: Microsoft on-site only Travel: 0-25 % Role type: Software Engineering Employment type: Full-Time Overview At Microsoft AI, our health team is on a mission to help millions of users better understand … and proactively manage their health and wellbeing. We're responsible for ensuring that Microsoft AI's models and services are useful, trusted and safe across diverse customer health journeys. For this role, the Microsoft Health AI team is looking for senior software engineers to help us build and … deliver core health product solutions. It's important for colleagues to share our enthusiasm about the role of technology and AI in health and healthcare and appreciate the challenges and risks of delivering effective solutions in a complex and safety-critical space. By design, we will remain a lean More ❯

scalable ML/science models. You will be responsible for driving innovation across a wide range of science initiatives, from natural language processing and conversational AI to econometric modeling and ROI-based optimization. The position is based in Bangalore. We are looking for someone who can familiarize themselves … achieves results through collaboration and clear goals. Key job responsibilities Drive and lead strategic initiatives to employ the most recent advances in ML/AI in a fast-paced, experimental environment Build AI/ML models to generate actionable insights for the business Create tools and solve challenges More ❯

Relentlessly improve: We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action: Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit More ❯

to value realisation through effective use of data and KPI’s. You will have automation implementation experience, preferably with NLU (natural language understanding) and Conversational AI technology. You will have hands on experience of delivering this technology to convert typically agent facing customer service interactions and conversations, into More ❯