1 to 25 of 52 Customer Analytics Jobs in England

Our Role The Analytics Manager will be responsible for ensuring all customer, marketing, and wider business customer-level analytics are scoped well, delivered accurately, on time, and to brief. Reporting into the Head of Insight & Analytics, they will be responsible for managing, motivating, and supporting the customer analytics team (currently 3, will be … the business. They will also need to work closely with marketing channel owners and business stakeholders across Retail, Property, Merchandising, Product, Digital, and Marketing to advise where data and analytics can help drive ongoing strategy, improve our propositions, and deliver more efficient marketing. The Analytics Manager is expected to be comfortable both being hands-on in DataBricks and … Power BI, executing analytics and helping build reporting, as well as communicating with the wider business to scope the right approaches to answering business questions, as well as cascading findings and recommendations. What youll be doing Be custodian of the Customer Data Platform (CDP) and manage data integrity of the data models, which are compiled to support Power More ❯

Senior Analyst - Customer & Commercial Analytics Location: Hybrid (3 days a week in office - London) Salary: £65k-£75k + Benefits (negotiable for the right candidate) Company Overview: A rapidly growing telecommunications company, recognized for its innovative data-driven strategies and multiple award wins at DataIQ. Backed by a prominent PE firm, they are making big investments in their data … and analytics teams to drive future growth. You'll be joining an industry-leading team with a hands-on approach to transforming the telco space through analytics. Role Overview: This is an exciting individual contributor role where you will take ownership of key customer & commercial analytics, focusing on customer retention, churn, CLTV, and segmentation. You'll … stakeholders (MDs, FD, Commercial Directors, Marketing Directors) and provide actionable insights to guide strategic decisions. This is not your typical BAU role - you'll be delivering deep insights, from customer behavior analysis to evaluating new opportunities like eSIMs and companion devices. Key Responsibilities: Customer Analytics: Deep dive into churn, retention, loyalty, and CLTV. Understand the customer More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure  Guide the design and optimisation of new data infrastructure  Oversee implementation of new system(s) and guide team members on usage  Maintain the database and make recommendations on best … practice Analytics Strategy  Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives  Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming  Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting  Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure  Guide the design and optimisation of new data infrastructure  Oversee implementation of new system(s) and guide team members on usage  Maintain the database and make recommendations on best … practice Analytics Strategy  Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives  Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming  Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting  Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

We are seeking a Data and Analytics Manager for a leader in the production and curation of spoken word events, bringing the most exciting names in culture and entertainment to audiences around the world. We programme over 500 live and online events each year. As part of the process, we encourage you to sign up to our confidential platform … www.libertyhive.com — to find out more details about the job, company and apply directly. The Role: Data & Analytics Manager This role reports to the Head of Marketing Main Duties: Data Infrastructure Guide the design and optimisation of new data infrastructure Oversee implementation of new system(s) and guide team members on usage Maintain the database and make recommendations on best … practice Analytics Strategy Define and lead the organisation’s analytics strategy, ensuring alignment with overall business objectives Design frameworks and roadmaps for data-driven decision-making across marketing, ticketing and programming Conduct audience analysis and customer segmentation across channels, from CRM and GA4 to Meta Ads Manager Insights & Reporting Audit and optimise weekly and monthly sales reporting More ❯

SENIOR CUSTOMER ANALYST - LONDON UP TO £75,000 THE COMPANY We are working with a globally renowned consumer tech business on 2x key customer-centric analytics hires. THE ROLE The successful Senior Customer Analyst responsibilities will include: Use SQL and visualisation tools to analyse and communicate customer insights. Identify opportunities to optimise the customer journey - from acquisition to loyalty and retention. Design and evaluate A/B and multivariate tests to inform marketing and CRM strategies. Use customer data to shape growth and retention initiatives, supporting overall commercial targets. Develop and maintain customer lifecycle frameworks to identify where customers sit and how to move them between stages. Translate complex data into … compelling narratives that influence strategic decisions. Partner with marketing and customer teams to measure campaign effectiveness and improve targeting. YOUR SKILLS AND EXPERIENCE The successful Senior Customer Analyst will have the following skills and experience: Advanced SQL skills and experience working with a modern data stack. Strong proficiency in a dashboarding or BI tool (e.g. Tableau, Looker, Power More ❯

we're looking for a consultative, transformational leader who blends technical depth with product intuition. If you're motivated to unearth profound insights to build impactful solutions that drive customer engagement, this role is tailored for you. Your role as Director of International Markets Analysis will involve guiding the strategies to improve eBay's comprehension of customers and business … has a special emphasis on the UK market where many important global strategies are being incubated and tested. This is a globally-visible, key leadership opportunity in our Global Customer Data Science team which is high-impact and high-agency, perfect for a hands-on leader who thrives in fast-paced, collaborative environments. What You Will Accomplish Provide consultative … leaders supporting International Markets. Lead and encourage the science & insights strategy to proactively help eBay to better understand customers and each market's business. Supervise and lead data science analytics teams who are dedicated to International Markets. Be able to devise methodologies and approaches to exploring the data and discovering the right science solutions needed. Be comfortable being deep More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

SENIOR CUSTOMER INSIGHT ANALYST UP TO £80,000 LONDON The Company: Join a fast-growing, data-driven organisation that has recently undergone a major analytics transformation, embedding insight and data science into the heart of its decision-making process. The central Analytics team partners with marketing, commercial, product, and finance teams to deliver high-impact insights and … influence decisions at C-suite level and shape the direction of a business that is committed to becoming truly data-first. The Role: You’ll work within the central analytics team, using deep-dive analysis and data visualisation to deliver actionable insights and recommendations that drive business growth. Working closely with senior leaders, you’ll be a key player … in enabling a data-driven culture and helping to shape the strategic direction of the business. Key responsibilities include: Delivering deep-dive analytics to investigate business challenges and identify growth opportunities Acting as a subject matter expert for customer insight, producing recommendations that influence commercial and marketing strategies Partnering with senior leadership, including C-suite, to drive key More ❯

Senior Customer Analyst - Contract Day Rate: Up to £570/day (INSIDE IR35) Length: 3 months Location: Hybrid - 2 days onsite (UK) Start: ASAP The Opportunity A leading global Online Retailer is seeking a Senior Customer Analyst to drive customer retention and loyalty through insight-led recommendations. This role sits within a high-performing customer analytics function and will directly influence strategy and commercial outcomes. Key Responsibilities Deliver data-driven insights to improve customer loyalty and retention Analyse customer behaviours and churn drivers to identify growth opportunities Support strategic projects across loyalty proposition development and customer growth initiatives Present insights clearly to senior stakeholders to influence decision-making Automate analytical workflows and … build scalable solutions Essential Skills Advanced SQL (technical test included) Loyalty Experience is a must here Analytical storytelling - ability to translate data into commercial impact Experience in productionising analytics or code automation Desirable Dashboarding (Looker or Tableau) Python, cloud platforms Experience in e-commerce, telecoms, or loyalty-driven environments Profile Commercially minded problem solver Strong communicator with stakeholder influence More ❯

. Lead Retail Analytics & Growth Consultant page is loaded Lead Retail Analytics & Growth Consultantlocations: Londontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: November 30, 2025 (30+ days left to apply)job requisition id: SR-33882It's fun to work in a company where people truly BELIEVE in what they are doing! We … re committed to bringing passion and customer focus to the business. Lead Retail Analytics & Growth Consultant Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is … expertise in AI, Engineering & Design/Behavioral sciences. Success Profile: You have a demonstrated track record of leading strategic engagements within new and existing Retail accounts for pure-play analytics services, while consistently achieving or exceeding quarterly and annual goals. You have strong commercial acumen that you can execute on to manage and grow revenue, work with purchase as More ❯

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing … and senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data More ❯

Senior Customer Analyst London Retail Analytics Up to £60,000 + Benefits A leading retail company is looking for a talented senior insight analyst to join their customer analytics team. The role will focus on advanced analytics such as customer segmentation, profiling and predictive modelling and in turn, providing easily understood actionable insight for … large database tables with millions of rows of data Utilise tools such as SQL and Excel to create propensity/regression/CHAID/clustering models to help understand customer behaviours Work closely with various teams within the business to gain a holistic view of customers, trends and competitors Skills and Qualifications Experience and knowledge in SQL Exposure to … using R and/or Python Prior data analytics and optimisation experience, specifically focusing on segmentation, regression or clustering University degree, preferably in a numerate discipline Excellent communication skills Ability to carry out a senior role within the team, mentoring junior analysts, as well as working independently to meet tight deadlines Salary and Benefits Up to £60,000 + More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role Purpose As a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience … in CRM, Martech, or Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested More ❯

understanding of data engineering, analysis, and business intelligence tools to support informed decision-making across the company. Data is central to the Client’s success, underpinning how they understand customer behaviour, track performance, and respond to trends. You will contribute to the growth and optimisation of their newly developed data warehouse while also designing and delivering best-in-class … reporting across all areas of the business. Over time, this role will evolve to include in-depth customer analytics and segmentation to drive enhanced business performance. Responsibilities: Design, build, and maintain ETL pipelines, ensuring data is structured and accessible to support all areas of the business. Integrate datasets from various sources to provide a unified customer and … activity-level view. Collaborate with department leads across Marketing, Finance, Product, Logistics, and Customer Services to understand and deliver on data and reporting requirements. Develop and maintain Looker dashboards, delivering actionable insights with intuitive drilldowns and visualisations. Translate stakeholder needs into robust, user-friendly reporting solutions. Manage the reporting backlog using JIRA, clearly communicating timelines, delays, and updates to More ❯

understanding of data engineering, analysis, and business intelligence tools to support informed decision-making across the company. Data is central to the Client’s success, underpinning how they understand customer behaviour, track performance, and respond to trends. You will contribute to the growth and optimisation of their newly developed data warehouse while also designing and delivering best-in-class … reporting across all areas of the business. Over time, this role will evolve to include in-depth customer analytics and segmentation to drive enhanced business performance. Responsibilities: Design, build, and maintain ETL pipelines, ensuring data is structured and accessible to support all areas of the business. Integrate datasets from various sources to provide a unified customer and … activity-level view. Collaborate with department leads across Marketing, Finance, Product, Logistics, and Customer Services to understand and deliver on data and reporting requirements. Develop and maintain Looker dashboards, delivering actionable insights with intuitive drilldowns and visualisations. Translate stakeholder needs into robust, user-friendly reporting solutions. Manage the reporting backlog using JIRA, clearly communicating timelines, delays, and updates to More ❯

understanding of data engineering, analysis, and business intelligence tools to support informed decision-making across the company. Data is central to the Client’s success, underpinning how they understand customer behaviour, track performance, and respond to trends. You will contribute to the growth and optimisation of their newly developed data warehouse while also designing and delivering best-in-class … reporting across all areas of the business. Over time, this role will evolve to include in-depth customer analytics and segmentation to drive enhanced business performance. Responsibilities: Design, build, and maintain ETL pipelines, ensuring data is structured and accessible to support all areas of the business. Integrate datasets from various sources to provide a unified customer and … activity-level view. Collaborate with department leads across Marketing, Finance, Product, Logistics, and Customer Services to understand and deliver on data and reporting requirements. Develop and maintain Looker dashboards, delivering actionable insights with intuitive drilldowns and visualisations. Translate stakeholder needs into robust, user-friendly reporting solutions. Manage the reporting backlog using JIRA, clearly communicating timelines, delays, and updates to More ❯