1 to 25 of 36 Customer Analytics Jobs in England

Analytics Manager - Retention (12-Month FTC, Maternity Cover) 📍 Location: London (Hybrid - 2 days/week in-office near Liverpool Street) 💷 Salary: Up to £65,000 Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer An established UK fashion retailer is looking for an experienced Analytics Manager … Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech. The Role: In this role, you'll lead retention-focused … analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You'll manage a small team and work cross-functionally to guide strategy through data-led insights. Key Responsibilities: 📊 Own and develop retention and customer analytics across the business 📈 Track key metrics More ❯

and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at . Role Summary The Customer Success Organization focuses on our most strategic customers. The CSM will have a portfolio of accounts and lead the engagement throughout the customer lifecycle from deployment and adoption through renewal ensuring satisfaction and maximizing customer value. You'll leverage your expertise to guide our customers through their journey, maintain consistent engagement, ensuring they achieve their goals and derive maximum value from our products, as well as to identify opportunities for additional … services. What You Will Do Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer. Establish key relationships with the customer, ensuring regular check-ins to understand and address promptly client needs and concerns. Develop strong relationships with key buyers and influencers in customer More ❯

a broad spectrum of consultancies and research agencies, as well as working directly with some of the world's leading brands. Whether conducting advanced analytics or delivering full market research programmes, this company consistently delivers creative solutions to help clients solve business issues and make better-informed decisions. This … company has four core specialisms: predictive models; segmentation; brand strategy; and product & service optimisation. Customer analytics will play a key role in all of these areas. The Role They are looking for an experienced, commercially-focused, and passionate leader who will grow and manage the new customer analytics team as a senior data scientist. You will be building analytics models using a range of data science approaches, such as machine learning and statistical techniques, along with wider analytical approaches such as time series and analytics with unstructured data (e.g., NLP). They recently More ❯

Director of Data Science and Analytics Hybrid Model - 3 Days The Company: My client, a growing telecommunications company recently acquired by a dynamic private equity firm, is entering an exhilarating phase of expansion and innovation. This is your chance to join a company that's poised to revolutionize the … a generative AI strategy to leverage the latest advancements in AI for innovative solutions. Lead and mentor project teams in creating comprehensive data and analytics solutions, including defining data sources, building ETL routines, developing algorithms, testing and training models, and documenting models. Oversee customer analytics projects, including … segmentation and churn analysis, to drive strategic business insights. Optimize propositions for services such as network plans and customer support, ensuring alignment with business goals. Enhance product and service analytics efforts, including network optimization, to maximize business performance. Collaborate with senior leadership to develop and execute detailed plans More ❯

are looking to bring in a top leader in data science function to come into the business and spearhead the Fraud, Credit Risk, and Customer Analytics modelling for the business to support rapid growth. The Role: Developing new models for Credit risk decisioning/developing scorecard models using … SQL, Python, and Snowflake Developing models for fraud prevention and models for customer analytics Working with senior stakeholders across different areas of the business being able to manage both down and up Setting out the data science and modelling roadmap for the business Improving efficiency with the development More ❯

are looking to bring in a top leader in data science function to come into the business and spearhead the Fraud, Credit Risk, and Customer Analytics modelling for the business to support rapid growth. The Role: Developing new models for Credit risk decisioning/developing scorecard models using … SQL, Python, and Snowflake Developing models for fraud prevention and models for customer analytics Working with senior stakeholders across different areas of the business being able to manage both down and up Setting out the data science and modelling roadmap for the business Improving efficiency with the development More ❯

join a company that's poised to revolutionize the industry! Key Responsibilities: Develop and implement data analysis strategies to leverage the latest advancements in analytics for innovative solutions. Collaborate with project teams in creating comprehensive data and analytics solutions, including defining data sources, building ETL routines, developing algorithms … testing and training models, and documenting models. Support customer analytics projects, including segmentation and churn analysis, to drive strategic business insights. Optimize propositions for services such as network plans and customer support, ensuring alignment with business goals. Enhance product and service analytics efforts, including network optimization … solution delivery, ensuring alignment with organizational objectives. Build and maintain strong relationships with business stakeholders, fostering a collaborative environment within the data science and analytics community. About the Team: The data science and analytics teams at my client's company provide critical analysis for various departments, including Commercial More ❯

CRM ANALYST - LONDON UP TO £42,000 THE COMPANY We are supporting a renowned sporting establishment on a customer-centric analytics hire. THE ROLE The successful CRM Analyst responsibilities will include: Lead strategic analysis projects focused on customer retention and engagement, identifying trends and behaviors that drive … long-term engagement Develop predictive models and segmentation strategies to forecast customer churn, optimise retention campaigns, and personalise customer journeys Design and deliver insightful dashboards and reports to track retention metrics, engagement trends, and campaign effectiveness YOUR SKILLS AND EXPERIENCE The successful CRM Analyst will have the following … skills and experience: Proven experience SQL Strong expertise in customer analytics, with a track record of using data to drive engagement strategies Proficiency in predictive modelling and segmentation techniques to optimize customer journeys. Hands-on experience with data visualization tools (e.g., Tableau, Power BI) to create intuitive More ❯

It has come to our notice that Fractal Analytics' name and logo are being misused by certain unscrupulous persons masquerading as Fractal's authorized representatives to approach job seekers to part with sensitive personal information and/or money in exchange of promise of lucrative job offers in Fractal. … Please exercise caution and verify that the person approaching you is a genuine representative of Fractal Analytics, or an authorized consultant, before you provide any personal details or other non-public information. If in doubt, please write to to seek clarification or report any abuse. Analytics Program Manager … 30+ days left to apply) job requisition id SR-30965 Location: UK, London (on client site hybrid) Brief about the Team & Fractal: Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by More ❯

Job Description - Audience & Product Data Analyst (15635) We have a brilliant opportunity for an Audience & Product Data Analyst to join our Customer Data team on a permanent contract, based in Luton. (Hybrid Working) This exciting role will be responsible for creating the audiences, segmentations and customer attributes required … for marketing, reporting, customer engagement across operations and service, web and app personalisation and media planning. The Customer Data team is responsible for enabling the business with the customer data and insight it needs, when it needs it. The team has access to lots of customer … customers. What you'll be doing Creating data solutions (such as views, segmentations, profiles) in Databricks to enable targeted marketing, operational communications, and detailed customer reporting and analytics. Creating real-time customer data products and audiences in mParticle to enable triggered and ad-hoc marketing, targeted customer More ❯

Customer Analyst Liverpool (Hybrid) £35,000-£40,000 THE COMPANY A leading fashion retailer is seeking a Customer Analyst to join their team to help drive omni-channel journey optimisation THE ROLE As the Customer Analyst, you will use your SQL/bigQuery experience to work on … a range of projects within the customer analytics space. You will be comfortable providing insight & recommendations back to both technical and non-technical stakeholders in the process, and have good story-telling experience. You’ll be able to work on projects across segmentation, regression, loyalty and predictive analytics. … You will get the chance to work on a new customer reward app, and work closely with data science teams and on projects in the space YOUR SKILLS AND EXPERIENCE SQL/bigQuery experience THE BENEFITS £35,000-£40,000 (dependent on experience) HOW TO APPLY Please register your More ❯

At evoke, we are a powerhouse of analytics professionals who thrive on delivering results that matter. Our team of experts drives strategic decision-making through impactful insights, working closely with global stakeholders to shape the future of our business. We are seeking a Senior Analyst for commercial gaming analytics for our UK business. If you have a background in online gambling analytics and thrive in a fast-paced environment, this is the opportunity for you. What you will be doing Oversee the Gaming analytics pipeline to deliver support to a set of key stakeholders Responsible for … responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will Experience in commercial and customer analytics, ideally within the gambling/iGaming space. Have excellent understanding of promotional, marketing, operations analytics methodologies and ability to present data More ❯

INSIGHT ANALYST UP TO £90,000 LONDON - 4X WEEK IN OFFICE THE COMPANY: Exciting opportunity to join a sports-focused organisation , delivering best-practice analytics and BI solutions for their clients. THE ROLE AND RESPONSIBILITIES: As a Lead Insight Analyst , you will: Conduct data audits, develop strategies , and ensure … quality. Build, deploy, and manage Power BI/Looker dashboards . Work with SQL, Python, and cloud platforms (GCP, Azure) . Create a single customer view and deliver insight-driven reports . Engage with senior stakeholders , translating data into actionable insights. Advanced analytical projects - segmentations, customer lifetime valuation … such as Tableau, Power BI etc. Ability to interpret business and marketing insights . Confident communication and stakeholder management . Experience working with Google Analytics data Experience in advanced customer analytics, segmentations, lifetime value models, clustering A passion for sport APPLY NOW More ❯

RETENTION ANALYTICS MANAGER (12-MONTH FTC) £55,000 - £65,000 LONDON – 2 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY One of the UK’s leading female-focused fashion retailers has undergone a £30m digital … transformation, with major strides in omnichannel strategy and customer experience. The current focus is optimising their digital platform, where even small speed improvements can significantly boost online revenue. Backed by strong tech infrastructure, including a cutting-edge Databricks platform, they’re aiming to lead the retail tech space in … the UK. THE ROLE This greenfield role focuses on customer analytics, with key metrics including sales volume, opt-ins, retention rates, spend lift, and ROI from marketing campaigns. You'll use SQL and visualisation tools (Power BI) and ideally Python to analyse data, while managing a small team More ❯

Customer Data Scientists 📍 Manchester (Hybrid – 2 days in office) 💼 Full-Time | Permanent 💰 Up to £90,000 + benefits Join one of the world’s largest independent media and entertainment groups , home to iconic brands across audio, publishing, and digital. They’re now hiring Customer Data Scientists to help … optimise engagement, and drive smarter decision-making across their Audio Division . 🔍 What you’ll be doing: Build and deploy predictive models to understand customer behaviour, loyalty, and segmentation Analyse user journeys across digital and audio platforms to improve engagement Support optimisation of ad inventory and revenue through data … pricing models Work on growth areas like competitions and targeting, identifying who to engage—and why Partner closely with teams across product, marketing, and analytics Present findings to technical and non-technical stakeholders to influence business strategy 🛠️ What you’ll need: Proficiency in SQL and Python Strong experience in More ❯

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As we expand across the EMEA region we are building a … to join a growing team backed by a global business with over 50,000 employees. We strongly believe great employee experiences lead to great customer experiences. As a Senior Consultant at TTEC Digital, you will lead the design, development, and delivery of enterprise-grade business intelligence solutions using Microsoft … goals. This client-facing role requires a blend of technical expertise, consulting skills, and thought leadership to deliver innovative, data-driven solutions that enhance customer experiences. What You'll Be Doing Lead the end-to-end delivery of Power BI solutions, from requirements gathering and data modelling to dashboard More ❯

Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We … re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics, or marketing data science. Proficiency in Python (Pandas, NumPy, Sci-Kit Learn) or similar tools. A proven track record of delivering impactful, data-driven solutions. Strong communication skills and the ability to translate complex More ❯

This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands. The Company AI Customer Orchestration & Marketing Automation SaaS $40m in VC funding Global Offices and Enterprise Customers Fantastic … on retention and growth Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Enterprise Account Management or Customer Success experience Commercial acumen - up-sell/cross-sell Marketing technology/customer data/customer experience (CX) background More ❯

Example projects: Spot sales trends (e.g. weather-driven demand spikes) and recommend agile trading or campaign decisions Support new store expansion strategy by analysing customer location, order frequency, and market viability Evaluate marketing ROI using tools like Fospha and GA; lead incrementality testing across paid channels Integrate new data … sources (e.g. research, attribution, or behavioural data) to enrich customer understanding 🔍 About you: 3+ years in a data analytics or insight role Strong SQL, experience with BigQuery preferred Exposure to Python for analysis/modelling Skilled in data visualisation (Looker, Tableau, Power BI, etc.) Experience in digital, marketing … or customer analytics E-commerce or retail background a plus Naturally curious and proactive-you spot trends and ask questions before others do Tech Stack: BigQuery (SQL), Python, Looker, Fospha, GA, ContentSquare Interview Process: Intro chat with Chief Digital Officer In-person data task with senior stakeholders Optional More ❯

CUSTOMER DATA SCIENTIST £80,000 - £90,000 LONDON – 2 DAYS A WEEK *Please note, you must be a UK resident to apply with full right to work in the UK* THE COMPANY This company is a leading global, privately owned media group known for its diverse portfolio of iconic. … each market. In the UK, the focus is on establishing best practices and operating as a boutique consultancy within the wider organisation—enhancing audience analytics and supporting local and European teams with strategic insights and data-driven recommendations. SKILLS + EXPERIENCE SQL and Python AB testing Product and customer analytics experience Good problem solver and strong stakeholder engagement HOW TO APPLY If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below. More ❯

+ 12% Pension We're working with a global leader in the digital marketplace sector to find a Senior Marketing Analyst for their growing analytics team. This is a fantastic opportunity to shape marketing strategy for a household-name brand operating at huge scale across multiple international markets. You … post-campaign analysis across a wide range of ATL and BTL marketing activity Work on attribution, incrementality, uplift analysis and personalised marketing strategies Deliver customer segmentation and insights to optimise channel mix and customer engagement Create visually compelling dashboards and reports in Tableau/Looker Collaborate closely with … pricing, promotions, customer analytics, and marketing teams Influence the marketing effectiveness strategy for major brand and partner campaigns ✅ What You'll Bring: 3-4+ years' experience in Marketing Analytics or a similar insights role Strong SQL skills (must pass a short SQL assessment as part of More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

for overseeing a substantial client portfolio, devising and executing strategies to drive growth and enhance retention. Your primary objectives will include nurturing relationships, meeting customer needs, and ensuring satisfaction through effective management and support. Identify and capitalize on opportunities for business expansion within existing client accounts. Collaborate with the … marketing team to craft engaging campaigns that foster customer engagement and retention. Analyse customer data to uncover valuable insights driving informed business decisions. Provide regular updates on customer activity, trends, and feedback to senior management. Liaise with cross-functional teams to ensure alignment with customer needs … environment. Have excellent attention to detail and accuracy. Be curious and stay updated on industry trends to identify opportunities. Experience with CRM systems and customer analytics tools Demonstrate integrity in all interactions About The Company People are at the heart of allpay and we reward our employee with More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers … Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all … sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯

SENIOR DATA SCIENTIST £55,000 – £75,000 + 12% BONUS WEST LONDON – 3 DAYS IN OFFICE Join one of the UK's leading customer analytics consultancies, known for their best-in-class data science capability and deep expertise across FMCG and retail sectors. As a Senior Data Scientist … modelling techniques to drive impactful, data-led solutions for major consumer brands. THE COMPANY This consultancy has built a reputation for delivering high-quality analytics solutions to household-name clients across FMCG and retail. You’ll be joining a fast-paced, collaborative environment filled with talented data scientists and … about solving real-world business problems through data. THE ROLE As a Senior Data Scientist, you’ll work closely with clients to understand their customer behaviour through deep data analysis and predictive modelling. You’ll leverage tools such as Python, PySpark, SQL , and Hadoop to build and deploy models More ❯