Hybrid Clear diversity policy Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today! Company profile - Cyber Security As a Customer Success Executive will be … cyber assets to the highest level. They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public. Job description – Customer Experience Executive (Tech/SaaS) As a Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the … success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Teemz Ltd
Customer Success Executive, Up to £35,000 Benefits, London, Hybrid Working i.e. 3 days working from home, Fantastic Growing Company with culture to match Overview of the Customer Success Executive: Are you ready to level up your career as a Customer Success Executive? Do you have a deep desire to connect, communicate, and contribute … and tech sectors, and supercharged by some of the most visionary investors around, they are charging full-speed ahead. And now, they’re on the hunt for their next Customer Success Executive—someone ready to grow with them, serve their community with heart, and build the systems and support that create real, lasting impact. About the role: As … a Customer Success Executive , you'll be the heartbeat of the user experience —supporting employers and their potential clients through every stage of their journey. You’ll be working shoulder-to-shoulder with a tight-knit, dynamic team (including other brilliant Customer Success Executive's already in place), helping this business scale rapidly while staying true More ❯
The Technical Customer Service Executive will play a key role in providing exceptional customer support within the industrial and manufacturing sector. Based in Camberley, this role requires technical understanding and a proactive approach to resolving customer queries effectively. Client Details Technical Customer Service Executive, Camberley: This position is with a well-established organisation in … the industrial and manufacturing sector. The company operates as a mid-sized enterprise with a strong focus on delivering quality products and excellent customer service. Description Technical Customer Service Executive, Camberley: Respond promptly to customer inquiries via phone, email, or chat, ensuring a professional and courteous approach. Resolve technical issues for a range users Provide technical … support and guidance on product usage and troubleshooting. Collaborate with internal departments to resolve customer issues efficiently. Maintain accurate records of customer interactions and document solutions provided. Identify opportunities for process improvement and share feedback with the team. Assist with order processing and tracking, ensuring timely delivery for customers. Stay updated on product knowledge to offer accurate and More ❯
Customer Support Executive Guildford, Surrey £22,000 - £27,000 plus benefits Whats On Offer Pension Scheme Free Parking Healthcare Scheme Employee Discount Store Discount Company Events Our client is a highly successful technology focused business, and they are looking to recruit a Customer Support Executive to join their team in Guildford. As the Customer Support … Executive, youll be a key part of their team, helping to drive the success of the company and ensuring every customer has a positive experience with them. This is an ideal entry-level opportunity for a Customer Support Executive who is customer-focused, IT-savvy, and eager to learn all aspects of business operations. Youll … play a crucial role in supporting their sales function while gaining hands-on experience across warehouse operations, purchasing, quoting, and customer service. This role is perfect for someone who is enthusiastic about developing a career in business or sales and wants to build a strong foundation in a commercial environment. Bluetree Recruits Ltd is an Equal Opportunities Employer and More ❯
Poundbury, Dorchester, Dorset, England, United Kingdom
Provide
Customer Success Executive - HybridLondon, £30,000pa Are you a driven Customer Success Executive with experience in working with clients to achieve their goals through innovative solutions? Do you have a passion for delivering exceptional customer experiences and driving business growth? If you're excited about joining a fast-paced and dynamic company, please read on. … My client, a cutting-edge Tech company, is looking to hire a Customer Success Executive to play a key role in ensuring their clients achieve their objectives. You will work closely with cross-functional teams to deliver exceptional customer success, develop expertise in our solutions, and provide training and support to clients. You will also conduct market … research, analyze client performance, and provide insights to inform business decisions. The ideal candidate will be customer-obsessed, results-driven, and have experience in working in a fast-paced environment. You should have excellent communication and intermediate knowledge of excel and organizational skills, be open-minded, and adaptable. Previous experience in a SaaS or platform business is desirable, and More ❯
Customer and Technical Support Executive Are you technically minded and passionate about providing exceptional customer support? Our well-known client in Hitchin is looking for a Customer and Technical Support Executive to join their growing team on a permanent basis. This is an excellent opportunity to take your career to the next level in a … dynamic and supportive environment. Location: Hitchin Contract Type: Permanent Salary: £27,500 - £29,500 (Dependent on Experience) Hours: 39 hours per week The Role As a Customer and Technical Support Executive , you will play a pivotal role in delivering outstanding B2B and B2C customer service within a thriving Sales Department. Key Responsibilities: Respond to and develop customer enquiries, providing accurate information regarding pricing, quotations, deliveries, and more in a timely manner. Handle and resolve customer sales emails, website queries, and telephone enquiries, including technical questions. Deliver exceptional customer service by creating quotes, obtaining lead times, and ensuring seamless order management. Liaise with internal teams including production, technical, and purchasing departments to resolve issues and More ❯
Alderley Edge, England, United Kingdom Hybrid / WFH Options
Chess
Customer Support Executive We’re looking for an experienced, enthusiastic Customer Support Specialist to join our growing Customer Support team at Chess ICT ltd. Reporting into the Customer Support Team Leader, you will embody our core values of customer focus, innovation, and teamwork. You'll provide exceptional service to our small business customers, enhance … their journey, and ensure timely resolution of their queries while achieving monthly KPI targets. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Providing an exceptional service to our small business customers on both Chess and the TTNC platform Constantly focusing on improving the customer journey, and making Chess and TTNC … a great place to be a customer’ Retaining customers through contract renewals and reactive retentions Taking inbound calls from customers and providing 1st line support on calls/tickets Ability to carry out troubleshooting activities and provide resolution to customer queries Proactively chase cash payments from unmanaged customers, including the collection of termination fees Handle Direct Debit rejections More ❯
Stonehouse, Gloucestershire, England, United Kingdom
DG Partnership Ltd
Job Title: Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building strong customer relationships? Do you thrive on making … meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you’ll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing … real flexibility. Your focus will be on: Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement Supporting the wider More ❯
Job Title: Customer Sales Executive (Term Time Only) Location: Office-based in Stonehouse, Gloucester Hours: Term Time Only (Monday to Friday) Employment Type: Part-Time (9.30am to 2.30pm) Company: Windsor Telecom – IT & Telecoms Services Provider Salary: £14 per hour + incentive scheme + pension Are you passionate about building strong customer relationships? Do you thrive on making … meaningful connections and delivering value? Join Windsor Telecom as a Customer Sales Executive and help us delight our customers while protecting and growing our existing business. About the Role As a Customer Sales Executive , you'll be the friendly voice of Windsor Telecom, engaging with our existing and potential B2B customers during school term times providing … real flexibility. Your focus will be on: Proactively contacting existing and potential B2B customers through phone, email, LinkedIn etc to build rapport and nurture relationships Understanding customer needs and identifying opportunities to add value through our IT and telecoms solutions Acting as the first line of defence against customer churn, ensuring satisfaction and continued engagement Supporting the wider More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Robert Half
Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment? This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions . As a Customer Success Executive , you'll be at the heart of … ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships. The ideal candidate must be fluent in English And ONLY ONE of the following languages: -French -German -Spanish -Portuguese What's in it for you? Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products. Hybrid Role - A mix of … customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales. Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance , and more! What You'll Be Doing: Provide exceptional customer support , troubleshooting issues and offering solutions. Build relationships with smaller accounts More ❯
headquarters, Europe, and the US, $93m Series C funding secured, our US licence approved and exceeding £10bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilstpartnering with some of the biggest insurance leaders includingLloyd's of London and Many Pets. We take huge pride in our company culture, ensuring … supporting the fast movement of money to pay claims to insurance policyholders in their time of need. You will be part of a team that strives to put the customer first by meeting their needs and finding ways to improve what we do and the service we provide. Typically, you will be providing support through email or phone to … resolve a range of client queries concerning use of the Vitesse platform and the transfer of funds. We are looking for a Customer Support Executive who embodies exceptional interpersonal skills, exudes professionalism, and maintains a positive "can-do" attitude. The ideal candidate is characterised by a friendly and approachable demeanour, capable of fostering strong customer relationships. A More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
Customer Service Representative Location: Liverpool HQ (On-site) Company Description BreezeMove is on a mission to transform the home-moving process. Based in Liverpool, we are a fast-growing technology company that brings transparency, speed, and security to property transactions. Our innovative platform reduces fall-throughs, shortens completion times, and offers real-time updates that benefit buyers, sellers, estate … agents, and solicitors alike. As we continue to scale rapidly, were looking for an organised, proactive, and communicative Customer Service Representative to join our dynamic team at our Liverpool headquarters. About the Role This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering an … exceptional customer experience. Youll play a key part in supporting our usershelping them navigate the moving process and ensuring their experience with BreezeMove is seamless and positive. Key Responsibilities Provide responsive and professional support to customers via phone and email Proactively manage client communications to ensure satisfaction and clarity throughout the home-moving process Liaise with multiple stakeholders including More ❯
as well. The Legl team is agile, ambitious, and collaborative. We're not an environment that suits everyone - we thrive on breaking down problems to their essence, understanding the customer, making decisions quickly, and the mindset that every day matters. For the right individuals, this is an opportunity to thrive, be rewarded, and work on exciting, impactful projects alongside … talented, like-minded people, while learning and developing at a fast pace. The Role We are looking for a Customer Operations Executive to join our Customer Enablement team. At Legl, delivering a great experience for law firms and their clients is one of our core values. We care deeply about how lawyers and their clients interact with … platform, and we are looking for someone who can support that mission through expert support. You'll play a crucial role as a technical expert and internal advocate for customer issues. You'll be instrumental in diagnosing and resolving complex problems, improving support tooling, and closing the loop between Customer Success, Engineering, and Product. You'll also think More ❯
We are looking for a Part timeCustomer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. Working hours - 24 hours per week Saturday & Sunday - 9am until 6pm 2 Weekday evenings - 4pm … quickly. You find it easy to juggle and prioritise different tasks. You're chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we're really looking for: ️ Someone with a genuine interest in Chip and is excited about being … and our mission to build the investment super app of the future. Although we're in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer Success Executive Located: London (Hybrid) Package: Competitive salary, bonus and additional company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options) About Ricoh: Ricoh is a global technology business. As a company … teams in all aspects of the back-office sales cycle. Collaborating with key departments such as order processing, credit control and supply chain to ensure streamlined processes throughout the customer journey and allow the sales teams to remain focused on customer engagement and order intake. Using a continuous improvement mindset, identifying and escalating potential process improvements for further … consideration. Working in collaborative way, utilising cross-functional communication to ensure smooth operations and excellent customer service is provided. Working within the defined roles and responsibilities as outlined by the Account Support Team Leader to deliver against KPIs and ensure sales receive agreed service levels. You will ideally have Previous administration and customer service experience. Excellent communication skills More ❯
Location: Remote (United Kingdom) Role Type: Full-time Employee Team: Customer Success About PlannerPal PlannerPal is the AI-powered platform reshaping financial advice and wealth management. Built by industry veterans and backed by top-tier VC and fintech angel investors, we help advisers save time, reduce admin, and improve compliance - without compromising control. Already used by hundreds of UK … for the FCA's AI Lab Spotlight. Now's your chance to join our mission to make financial advice faster, smarter, and more scalable. Tasks The Role As a Customer Success Executive, you'll be the face of PlannerPal for our clients - owning onboarding, driving adoption, and partnering across teams to ensure every adviser gets the most from … our platform. You'll play a pivotal role in shaping how we scale success across our customer base - influencing product, commercial strategy, and support processes. This role is ideal for someone with hands-on experience in financial advice, wealth management, and/or working with adviser technology, who understands the unique needs of advisers and the challenges around managing More ❯
to work remotely for the rest of the week. Position Position: Full time - permanent Location: London/Brighton/Gatwick/Hybrid We have an exciting opportunity for a Customer Success Executive to work in a critical role to facilitate our clients in having successful campaigns and meeting their objectives, utilising data and insights to evaluate campaign performance. … Working within our global brands division who produce dynamic international events and digital products, the role's aim is to ensure customer success, measure and support business goals, as well as improve customer retention and revenue. Reporting to the Digital Product Manager, the role will be the linchpin between our clients and sales team, acting as the voice … suggestions for improvement, helping to develop better solutions for our clients. What you'll be doing: Delighting Customers Understanding clients' marketing objectives and acting as the voice of the customer internally, through joining client and agency calls, working closely with internal teams and occasionally attending events and in-person client meetings Closely tracking campaign performance dynamics and providing actionable More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The William Reed Group
to work remotely for the rest of the week. Position Position: Full time - permanent Location: London/Brighton/Gatwick/Hybrid We have an exciting opportunity for a Customer Success Executive to work in a critical role to facilitate our clients in having successful campaigns and meeting their objectives, utilising data and insights to evaluate campaign performance. … Working within our global brands division who produce dynamic international events and digital products, the role's aim is to ensure customer success, measure and support business goals, as well as improve customer retention and revenue. Reporting to the Digital Product Manager, the role will be the linchpin between our clients and sales team, acting as the voice … suggestions for improvement, helping to develop better solutions for our clients. What you'll be doing: Delighting Customers Understanding clients' marketing objectives and acting as the voice of the customer internally, through joining client and agency calls, working closely with internal teams and occasionally attending events and in-person client meetings Closely tracking campaign performance dynamics and providing actionable More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
The William Reed Group
to work remotely for the rest of the week. Position Position: Full time - permanent Location: London/Brighton/Gatwick/Hybrid We have an exciting opportunity for a Customer Success Executive to work in a critical role to facilitate our clients in having successful campaigns and meeting their objectives, utilising data and insights to evaluate campaign performance. … Working within our global brands division who produce dynamic international events and digital products, the role's aim is to ensure customer success, measure and support business goals, as well as improve customer retention and revenue. Reporting to the Digital Product Manager, the role will be the linchpin between our clients and sales team, acting as the voice … suggestions for improvement, helping to develop better solutions for our clients. What you'll be doing: Delighting Customers Understanding clients' marketing objectives and acting as the voice of the customer internally, through joining client and agency calls, working closely with internal teams and occasionally attending events and in-person client meetings Closely tracking campaign performance dynamics and providing actionable More ❯
Delivery Co-Ordinator to join our team. This role is integral to the delivery of all mobile orders within the Radius Connect Group and providing a best-in-class customer implementation process within Mobile Operations. Customer Build and sustain a first-class relationship with all customers within the implementation journey of Mobile Orders. Manage customer expectations always … quoting realistic timeframes to complete tasks, in line with workload. Clear guidance always provided in the form of both written and verbal communication with the customer and key stakeholders. Order Processing Processing of all Group Mobile Orders- New, Resign, Migration & Ports Management of CRM (Salesforce) opportunity’s for order requests ensuring guidelines are adhered to in line with company … Achieving and exceeding of company set KPI metrics. Emphasis on the signed to billed timeframe, via a reduction in the WIP (work in progress) days. Qualifications Experience within a customer focused environment. Problem solving skills with focus on quality and the onboarding customer service. Excellent communication skills, with the ability to communicate at all levels. Able to adapt More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯