Hybrid Clear diversity policy Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London today! Company profile - Cyber Security As a Customer Success Executive will be … cyber assets to the highest level. They are looking for meticulous, driven individuals to not only add value to their internal team but to the wider public. Job description – Customer Experience Executive (Tech/SaaS) As a Customer Success Executive, you will be a crucial part of our customer-focused team, responsible for ensuring the … success and satisfaction of our clients.Your role will be pivotal in onboarding, training, and supporting our customers, ensuring they gain maximum value from the cybersecurity platform. Key responsibilities – Customer Experience Executive (Tech/SaaS) In this Customer Experience Executive role, you will be: Onboarding new customers and ensuring a seamless implementation of the platform. Providing ongoing More ❯
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
london, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Enlist Sales Recruitment
Customer Success Executive £35,000 base salary 1 day per week in central London My client is a SaaS scale-up based in London who connect companies with vetted freelance specialists across Tech, Marketing & the Creative industries alongside an all-in-one SaaS solution that manages payroll, compliance, bookings and more. They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing: Be the customer’s first point of contact and provide feedback loop to the … to support queries, provide answers and be the go-to guide Promote the value of the product Assist in creating training courses and educational materials You will help monitor customer health through available metrics and assessment and carry out follow-up actions as necessary What the Customer Success Executive should bring: Possesses an entrepreneurial spirit Proven work More ❯
Customer Services Executive Location: Leatherhead Job Type: Part time -18.75 hours per week (13.45-17.30 M-F) Contract Type: Permanent Salary: £24,500 (pro rata to £12,250 for part time) Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same? About … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a … seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a part More ❯
Customer Services Executive Location: Leatherhead Job Type: Part time -18.75 hours per week (13.45-17.30 M-F) Contract Type: Permanent Salary: £24,500 (pro rata to £12,250 for part time) Are you looking for a part time role that will develop your admin and customer support skills where no two days are the same? About … world have trusted us to develop the leadership and critical skills of 3 million professionals worldwide. The Role We are seeking a part time, highly organised and detail-oriented Customer Service Executive to provide full administrational support for a large key client. The Customer Service Executive will work closely with the account manager to provide a … seamless customer experience and be responsible for quotes, purchase orders, producing and emailing contracts, liaising with resellers, booking enrolments, and tracking and monitoring progress of sales. Learning Tree are committed to delivering quality solutions to retain clients and build relationships and your role will be pivotal to ensuring we deliver a top-quality product and service. As a part More ❯
Customer Support Executive Location: Office-based Job Type: Full-time Salary: From £33,000 As a Customer Support Executive, you will play a crucial role in delivering exceptional service, ensuring their users can fully leverage their products. Day-to-day of the role: Provide support via phone, email, and online chat, ensuring prompt and accurate solutions … to customer queries. Investigate complex issues and collaborate with colleagues to resolve or escalate as needed. Assist the team in onboarding new customers, including providing phone-based training and support. Proactively gather customer feedback to identify trends and improve support resources and product usage. Maintain accurate records of customer interactions using CRM systems. Process orders and liaise … with colleagues to resolve complex queries. Contribute to and manage customer-focused projects, identifying trends in customer queries to develop efficiencies and new support materials. Required Skills & Qualifications: Proven experience in delivering outstanding customer service. Strong problem-solving and analytical skills, capable of handling complex customer requirements. Excellent verbal and written communication skills, with the ability More ❯
Farnborough, England, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
Farnborough, midlands, united kingdom Hybrid / WFH Options
PASS by everyLIFE
Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid, Farnborough head office and Remote. Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free … non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a technical Customer Service Executive to support our … growing customer base. The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. You will: Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations. Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Oscar Associates (UK) Limited
Customer Success Executive - Saas Account Manager Join our fast-growing team as a Customer Success Executive/Account Manager , where your passion for nurturing client relationships and driving outstanding results is key. In this dynamic role, you'll be the primary contact for our valued customers: guiding them through their onboarding journey ensuring they receive maximum … succeed-making a real impact on their business outcomes. With us, you'll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused. If you're energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set … new industry standards for customer success and satisfaction! High Wycombe/on site/must have own transport/£30-40K Customer Success Executive - Saas Account Manager Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy More ❯
Customer Account Executive Are you looking for a customer service role with a difference? Are you able to apply an analytical mindset to your work? Do you have an interest in technology and experience of working with multiple CRM systems? If yes, then read on, and let us tell you why Synertec is adding real value into More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: eCommerce Customer Success Executive (Fixed Term Contract) Located: Hybrid Working and you will be required to go into Northampton or any other Ricoh Office (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package … work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. As an eCommerce Customer Success Executive , you will play a pivotal role in ensuring the success and growth of both The Ricoh eShop (TReS) and the One Ricoh Portal (ORP) . You … ll be responsible for delivering an exceptional online experience, driving customer engagement, and supporting internal teams to maximise digital sales and service excellence. Key Responsibilities Platform Operations & Optimisation Ensure TReS and ORP are fully operational and optimised for a seamless customer experience. Manage product and category listings to ensure accuracy, relevance, and availability. Monitor platform performance from search More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Wenham Carter
Polish Speaking - Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who … journey - from onboarding through long term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of … financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and More ❯
Polish Speaking - Customer Success Executive - Fintech | Capital Markets | Treasury Wenham Carter search firm is partnered with a leading Fintech company that works with some of the most complex and influential financial services organizations worldwide; helping them maximise value from advanced Treasury & Capital Markets solutions. We are searching for a Customer Success Executive in the UK who … journey - from onboarding through long term adoption and satisfaction Partner cross-functionally with Sales, Services, Support, and Product to drive strategic growth and retention Influence product direction by bringing customer feedback into the roadmap What We’re Looking For Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Knowledge of … financial markets, fixed income, derivatives, forex, investment, trading, stocks Experience managing banks as customers Strong communication and relationship-building skills. Familiarity with CRM tools and customer success platforms is a plus. Why Join? Be part of a forward-thinking company shaping the future of financial technology. Work remotely with flexible hours and a supportive team culture. Competitive compensation and More ❯
Join Integrated Interest as our newest Customer Success Executive As one of the UK s fastest-growing proptech platforms, Integrated Interest is transforming the way property businesses approach digital marketing, marketing automation, customer engagement, and performance-driven insights. Our technology is purpose-built for the property industry helping agencies, developers, and marketers drive smarter, more effective campaigns … that convert. With rapid growth and an expanding client base, we're looking for an experienced Customer Success Executive (CSE) to join our dynamic Customer Success team. About the Role At Integrated Interest, our Customer Success Executives are key to driving client outcomes and building long-term partnerships. You ll work directly with our customers to … ll be their go-to expert championing their needs every step of the way. Success in this role means building strong, trusted relationships with stakeholders, promoting user adoption, improving customer satisfaction, and driving measurable results. If you're passionate about helping people, love solving problems, and thrive in a fast-paced environment we want to hear from you. What More ❯
We are working with a fantastic Tech company with offices in Leeds city centre who are looking to expand their Customer Success Team with the addition of a Customer Support Executive to work alongside two long-standing key members of the team. A varied and exciting role where the successful candidate will make a difference to the … Driving excellence around the level of service they offer clients; you will be an integral part of a dynamic and ambitious company. Key duties will involve; Support with new customer implementations Working across departments to ensure client implementation runs smoothly Analyse data and performance prior to customer account reviews Provide training customers Schedule and lead Quarterly Business Reviews … with customers Solidify existing relationships and identify new stakeholders Manage the renewal of customer accounts Create and issue customer reports Provide day to day support to customers This is a fantastic opportunity for an account executive to move into a dynamic setting, this role will be hybrid with a minimum of 2 days in the office, working More ❯
strategic objectives. Our Operations team consist of over 20 colleagues who are based in London, Dubai, Singapore and Chicago. About the role This is an exciting opportunity for a Customer Success Executive to play an instrumental role on implementing our technology in our growing markets in Europe. This role might suit someone looking for their first permanent opportunity … love to hear from you. This role will involve regional and international travel. You should be comfortable to spend around 25% of your time travelling. Key objectives As a Customer Success Executive, you will be helping our clients on-board, implement, drive food waste reductions and sustain change through our technology: Build exceptionally strong relationships with clients ensuring … with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Identify opportunities to improve processes, customer's experience and product Support our front line tech and customer support team with clients enquiries where required Education and experience You are likely to be degree educated More ❯
Join this dynamic team with big growth plans as a Sales and Customer Support Executive! Salary: £25-£29K DOE plus excellent uncapped commission (realistic £2K extra per month) Benefits: Competitive holiday with Xmas shutdown, excellent earning potential, structured training and development opportunities. Hours: 8.30am-5.000pm Monday-Friday Location: Exeter with free parking This technology company established in … of this need to develop their sales force and add to the team! The Job Role: They are on the lookout for an enthusiastic and pro-active Sales and Customer Support Executive to help them shine in the market! If you have a knack for building relationships, cultivating business and love the buzz of closing a deal then … this could be your perfect match. What You'll Do: Represent the products with a deep understanding, showcasing how their solutions meet customer needs. Generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients. Prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions. Daily and Monthly More ❯
Bolton, Greater Manchester, North West, United Kingdom
Key Appointments UK Ltd
Customer Relationship and Sales Executive Bolton | On-Site | Free & Low-Cost Parking | Main Bus Route £24,000 + Up to £2,000 Bonus Are you a confident communicator with proven sales experience? We are recruiting on behalf of a growing Business Development Consultancy in Bolton who is working with one of the world's largest certification providers. This … qualification provider specialise in globally recognised qualifications such as ITIL and Prince2 and are seeking Customer Relationship and Sales Executives to assist their students. This is not a high-pressure sales role but a consultative position, speaking to individuals who have already completed a qualification and advising them on their next career step. With warm leads and inbound inquiries … you'll help customers choose the right course and guide them through their education journey. About the Relationship Development Executive role: Warm leads only - inbound inquiries and follow-up calls, no cold calling. Supportive, professional environment - advise customers on recognised training and certification. Clear targets - aim for just one sale per day, achievable with engaged customers. Different shifts available More ❯
Kingston upon Hull, England Metropolitan Area, United Kingdom
GlobalData Plc
Are you looking for your next role in Customer Success? Are you looking for the next step in your career with one of the fastest growing businesses in its sector? If your passionate about building relationships and want to part of an energetic high performing team, this could be the role for you. GlobalData is one of the world … financial services and construction. At GlobalData we decode uncertainties and cut through noise to provide timely and actionable solutions to our clients through unique data and expert analysis. The customer success team has grown from 5 to 70+ in the last 2 years and is now looking to expand once again in 2022 with a new team dedicated to … of our EMEA team, you will work in a growing, energised culture, surrounded by motivated and talented colleagues who support many of the worlds top businesses every day. The Customer Success Executive role is focused on service delivery, ensuring that clients use and receive value from their service with us. What’s in it for you? A simple More ❯
fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role: In this role, you will … communicate with business owners daily, answering inbound calls and addressing any questions they may have.Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels.You will also work with various enterprise technology platforms and YouLend's proprietary solutions to process applications and respond to customer queries.Handling complaints and ensuring customer … able to engage effectively with customers via phone, email and chat ensuring clear and professional interactions. Ability to build rapport and show empathy alongside strong listening and questioning skills. Customer-centric approach; dedicated to delivering top-tier service and maintaining a positive experience for every client. Able to remain calm under pressure and talk to customers in difficult situations. More ❯
London, Vauxhall, United Kingdom Hybrid / WFH Options
Social Value Portal
services, and Social Value Academy. To date, we’ve unlocked over £47bn in social value and we’re only just getting started. We’re now looking for a Senior Customer Success Executive to join our fast-paced, collaborative team. This role is vital to our growth, supporting some of our valuable key customers to achieve their social value … to leave a legacy in a purpose-driven business What You’ll Do · Act as a trusted partner for key accounts, building strong relationships and ensuring ROI · Proactively monitor customer health (NPS, CSAT, product usage), addressing risks and building recovery plans · Deliver tailored success plans aligned with customer goals and measurable outcomes · Collaborate with Account Managers, Delivery and … Operations teams to drive retention and growth · Champion the voice of the customer internally, influencing product development and service improvements What We’re Looking For · Proven experience in a customer-facing role, ideally within SaaS or tech solutions · Experience supporting clients to maximise value, adoption, or utilisation of a product/service · Team leadership or mentoring experience, with More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Social Value Portal
services, and Social Value Academy. To date, we've unlocked over £47bn in social value and we're only just getting started. We're now looking for a Senior Customer Success Executive to join our fast-paced, collaborative team. This role is vital to our growth, supporting some of our valuable key customers to achieve their social value … to leave a legacy in a purpose-driven business What You'll Do · Act as a trusted partner for key accounts, building strong relationships and ensuring ROI · Proactively monitor customer health (NPS, CSAT, product usage), addressing risks and building recovery plans · Deliver tailored success plans aligned with customer goals and measurable outcomes · Collaborate with Account Managers, Delivery and … Operations teams to drive retention and growth · Champion the voice of the customer internally, influencing product development and service improvements What We're Looking For · Proven experience in a customer-facing role, ideally within SaaS or tech solutions · Experience supporting clients to maximise value, adoption, or utilisation of a product/service · Team leadership or mentoring experience, with More ❯