26 to 42 of 42 Customer Support Specialist Jobs in England

German-Speaking Technical Support Specialist – 1st Line | Reading (Hybrid/On-site) We are currently hiring a German-speaking 1st Line Technical Support Specialist to join a global organisation’s team based in Reading. This will be office based during probation/training, with the option … to diagnostic equipment, laptops, tablets, and associated software. You will also coordinate with suppliers, manage loan equipment logistics, and ensure an exceptional level of customer service is consistently delivered! Key Responsibilities: Provide technical support for hardware and software issues Troubleshoot using diagnostic decision trees Communicate with dealers and … verbal and written) Solid understanding of PC systems and networking A keen interest in IT/systems Strong communication and problem-solving skills Previous customer support or call centre experience This is a great opportunity to join a well-established, customer-focused team with a strong emphasis More ❯

We are seeking a highly IT-literate and customer-focused individual to join our team as a Customer Support Specialist. The successful candidate will play a crucial role in managing customer inquiries, providing systems support, assisting with our Taster Validation Schemes, and supporting the sales … team with reporting and data entry. Essential Job Functions Customer Support: Respond promptly to customer inquiries via the helpdesk system. Provide information and support to customers regarding Taster Validation Schemes. Ensure excellent customer satisfaction through effective communication and issue resolution. Systems Support: Handle systems … and using the browser-based system for scheme participation. Provide guidance on technical aspects of the schemes. Collaborate with internal teams to ensure seamless customer experience. Assist the sales team with reporting requirements. Help customers with entering data into the system. Address login issues and provide technical support More ❯

We are urgently looking for an Customer Support Role to join our Device Intelligence team. The ideal candidate will have proven experience in Accounts Management and Customer First service and support for all account related issues. Required: An Accounts Management team member will be responsible for … the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an … tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from multiple intake vectors, including but More ❯

Customer Service Advisor/London/£30,000/Hybrid Our client is a leading membership organisation offering exceptional experiences and services to their business members through consultancy and value-added services. “We are looking for a first point of contact for our members, to enhance the member experience … by maintaining high standards of the organisation and providing exceptional customer support” Role and Responsibilities: Respond to member enquiries via phone, email, web and live chat in a timely manner Provide clear and accurate support on standards, products and services to both active and prospective members Promote … protection legislation and company policies are adhered to, maintain an accurate and up-to-date record of our member base by following agreed member support systems and processes Develop and maintain a thorough and up-to-date understanding of standards, products and services Provide clear and accurate support More ❯

The role requires close collaboration with internal teams and third-party managed service providers to escalate issues, bridging the gap between first-line support and more complex technical and operational problem-solving 2nd and 3rd line support teams. Energy/Utilities is a must. Customer Experience Provide … clear, professional, and empathetic support for customers contacting client Service Desk. Regularly monitor and review customer feedback and ticket trends to improve customer experience. Support process improvements to improve customer experience. Support & Issue Resolution Provide industry SME-level support, handling queries escalated by … the Service Desk. Investigate, categorise, and diagnose customer issues, ensuring efficient and accurate resolution. Act as a bridge between first-line support and technical/operational teams, escalating complex issues where necessary. Manage and track customer cases and incidents, ensuring they are resolved efficiently within agreed SLAs. More ❯

The role requires close collaboration with internal teams and third-party managed service providers to escalate issues, bridging the gap between first-line support and more complex technical and operational problem-solving 2nd and 3rd line support teams. Energy/Utilities is a must. Customer Experience Provide … clear, professional, and empathetic support for customers contacting client Service Desk. Regularly monitor and review customer feedback and ticket trends to improve customer experience. Support process improvements to improve customer experience. Support & Issue Resolution Provide industry SME-level support, handling queries escalated by … the Service Desk. Investigate, categorise, and diagnose customer issues, ensuring efficient and accurate resolution. Act as a bridge between first-line support and technical/operational teams, escalating complex issues where necessary. Manage and track customer cases and incidents, ensuring they are resolved efficiently within agreed SLAs. More ❯

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based … in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building … products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

br Do you have the following skills, experience and drive to succeed in this role Find out below. br We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

br Do you have the following skills, experience and drive to succeed in this role Find out below. br We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

br Do you have the following skills, experience and drive to succeed in this role Find out below. br We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

br Do you have the following skills, experience and drive to succeed in this role Find out below. br We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress More ❯

Employment type: Permanent Working Hours: Full time Salary: Competitive + Shares + Benefits We are looking for someone to expand and improve how we support and respond to customer service queries in the Eastern Time Zone. You will work alongside our customer support manager, technology teams … high throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider, and the quality of our customer service is critical to our success. In this role, you'll work and learn collaboratively alongside every team at TransFICC and will be paramount More ❯

opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based More ❯