Head of Customer Success
- Hiring Organisation
- SF Partners
- Location
- Birmingham, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £80000 - £90000/annum bonus & great progression
extensive UK growth planned over the coming months this Head of Customer Success will be the figurehead of customer satisfaction using data driven decision making to review, improve and scale the customer journey whilst working closely with sales, marketing, operations, technology and product to embed automation ensuring … owning customer success improvements - Experience achieving strong NPS/CSAT scores in a client services role within a tech business - Strong data driven decision making to drive ROI through communication cadences - A real passion for self-improvement and progression - A tailored, people centric approach to customer service - Excellent ...