Owner who will play a pivotal role in shaping and delivering how Phoenix use Dynamics365 as a critical business tool. What will you be doing? Own the internal Dynamics 365 platform, including system configuration, update and roadmap planning Be the go-to expert and primary point of contact for D365 Sales ('CRM'), overseeing day-to … measurable values. Promote innovation within system, across function and throughout the platform through adoption of new Microsoft technologies and new ways or working Manage and prioritise the CRM change backlog in collaboration with the Business Operations and Development teams - both internal and external. In collaboration with internal and external parties, manage system upgrades, testing and release … Work closely with IT, System Development and any third parties to ensure system issues are resolved promptly and implement agreed changes. Support cross-functional teams by ensuring the CRM is effectively aligned with sales and marketing processes. Why you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution More ❯
Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and … provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements. KEY SKILLS/RESPONSIBILITIES Dynamics D365 CE Configuration and Customisation (Build and configure workflows, automations, plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management … Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications More ❯
the IT industry. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities: Design, develop, and implement MicrosoftDynamics 365 and Power Platform solutions. Collaborate with stakeholders and analysts to define business requirements. Maintain and improve data quality, including cleansing and deduplication. Provide 3rd-line technical support for … CRM and Power Apps platforms. Optimize case management workflows, SLAs, and automation processes. Integrate Dynamics 365 with other systems, ensuring seamless data flow. Stay up to date with Microsoft Power Platform advancements and best practices. Skills/Must Have: Extensive experience with Power Apps, Power Automate, and SharePoint integration. Strong foundational knowledge, including Exchange … Azure AD. Experience in customization, CRM SDK, customer portals, and security configurations. Hands-on expertise in case management solutions and SLA configurations. Proven experience integrating Dynamics 365 with other ERP systems and third-party tools. Strong problem-solving abilities, security awareness, and compliance knowledge. 5+ years of commercial experience in Dynamics and Power More ❯
a passion for delivering high-quality products. Tech Stack: AWS Serverless Lambda with Node.js API Gateway (REST/JSON) DynamoDB S3 WAF Back-Office Banking Systems API Integration Dynamics 365 CRM React.js (website)/React Native (app) Responsibilities: Collaborate with cross-functional teams to understand project requirements and define test strategies and plans. Develop, document More ❯
insights will directly shape commercial success. What You’ll Do Own and enhance our sales reporting framework — weekly, monthly & ad hoc Deliver clear, actionable insights from sales and CRM data Track sales performance, spot trends, and guide the leadership team Build powerful dashboards and custom reports in Power BI Ensure clean, accurate, up-to-date data across … our CRM and reporting tools Support sales teams with opportunity analysis and pipeline qualification Be the go-to person for reporting queries and insights Drive smarter budgeting and forecasting through data-driven analysis Collaborate across Sales, Finance, and Ops to improve processes Train teams to get the best out of CRM and reporting systems … Power Platform (Power BI, Power Apps, Power Automate) Previous commercial experience using SQL Skilled in CRM and cloud-based finance systems (e.g. MicrosoftDynamics , Mercury XRM) Background in analysing sales or customer data Great with numbers, even better at explaining what they mean Proactive, detail-focused, and driven to make a difference Degree More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
MND Association
Officer to support the delivery of high-quality data operations at the Motor Neurone Disease (MND) Association. You'll play a vital role in managing and enhancing our CRM systems, ensuring data integrity, streamlining processes, and enabling colleagues across the organisation to work more effectively. This is an exciting time to join, as we prepare to implement … a new CRM system that will transform the way we work. As a Senior Data Officer, you will be part of our Data & Insight team within the Finance. Working closely with colleagues in Digital, ICT and Fundraising, providing technical expertise while developing and improving data flows and reporting processes. This is a hands-on role for someone … practice. Excellent communication and interpersonal skills. The ability to manage competing priorities in a fast-moving environment. A strong analytical mindset with an eye for detail. Experience with Dynamics 365, LogicApps, the Microsoft Power Platform or KingswaySoft would be an advantage - but training can be provided. About Us: Our vision is a world free from MND. Our More ❯
Employment Type: Contract, Part Time, Work From Home
D365 CE & PP Technical Architect Our client is a forward-thinking UK-Based MS Partner who are looking to add a Dynamics 365 CE & Power Platform Technical Architect to their established delivery team. The successful candidate will be responsible for leading the design and implementation of customer-focused business solutions to help guide their clients digital transformations. Roles … and Responsibilities: Lead the design, development, and implementation of Dynamics 365 CE and Power Platform solutions, including migrations and integration's using Azure services. Conduct workshops to translate business requirements into scalable technical architectures aligned with Microsoft best practices. Guide delivery teams in customization, development, and deployment while ensuring performance optimization and documentation. Mentor team members, support … stay updated on Microsoft ecosystem advancements. Skills and Qualifications: 8+ years of CRM experience, with proven Solution Architect involvement in multiple end-to-end Dynamics 365 CE projects. Strong expertise in Power Platform (Power Apps, Power Automate, Microsoft Copilot Studio) and Azure services (Logic Apps, Functions, API Management). Solid background in .NET More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
D365 CE & PP Technical Architect Our client is a forward-thinking UK-Based MS Partner who are looking to add a Dynamics 365 CE & Power Platform Technical Architect to their established delivery team. The successful candidate will be responsible for leading the design and implementation of customer-focused business solutions to help guide their clients digital transformations. Roles … and Responsibilities: Lead the design, development, and implementation of Dynamics 365 CE and Power Platform solutions, including migrations and integration's using Azure services. Conduct workshops to translate business requirements into scalable technical architectures aligned with Microsoft best practices. Guide delivery teams in customization, development, and deployment while ensuring performance optimization and documentation. Mentor team members, support … stay updated on Microsoft ecosystem advancements. Skills and Qualifications: 8+ years of CRM experience, with proven Solution Architect involvement in multiple end-to-end Dynamics 365 CE projects. Strong expertise in Power Platform (Power Apps, Power Automate, Microsoft Copilot Studio) and Azure services (Logic Apps, Functions, API Management). Solid background in .NET More ❯
sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process. For more information about this role, please contact: ROLE PURPOSE As a Dynamics 365 CRM Product Analyst, you will play a key role in enhancing and supporting the organisation's MicrosoftDynamics 365 CR This role More ❯
Doncaster, South Yorkshire, England, United Kingdom
UBT
using tools such as PowerBI and SQL Help onboard external partners to document automation platforms Supporting users with Microsoft 365 application (Outlook, OneDrive, SharePoint, Teams etc), Azure, Dynamics 365 (Customer Service), Sage200, SageCRM, Smartsheet Assisting with testing and deploying changes on the company websites Data management in internal systems such as SharePoint Requirements Strong working knowledge of … Microsoft 365 (Outlook, SharePoint, Teams, OneDrive, etc.) Familiarity with Azure, Dynamics 365 (Customer Service), and Sage 200/Sage CRM Experience supporting a business of around 50+ users across multiple departments Comfortable with remote helpdesk support and using various platforms Basic understanding of SQL and experience creating reports in PowerBI or PanIntelligence Proactive in More ❯
The role involves executing campaigns, automating processes, and supporting data-driven strategy development to ensure seamless collaboration across teams. The ideal candidate will have 2-3 years of Dynamics 365 experience and proficiency with marketing campaigns. The Responsibilities: Collaborate with the CRM Manager to develop and optimise the system to align with business objectives. Lead … understand business needs, gather requirements, and communicate with stakeholders. Implement automated workflows using PowerAutomate to improve efficiency and reduce manual processes. Support back-end development and configuration of Dynamics 365, including managing tables, fields, forms, and views. Train and support end-users to optimise system usage. Measure and track sales pipeline, client experiences, and service quality levels with … data to identify growth opportunities through segmentation, behaviour patterns, and preferences. The Candidate: 2-3 years of CRM experience, with expertise in configuring and optimising Dynamics 365 systems, including backend work. Skilled in creating automated workflows with PowerAutomate and integrating CRM with other platforms. Strong communication skills and the ability to engage More ❯
the customer lifecycle. Serve as second-line support for customer-contract tooling - troubleshooting system customisations, investigating issues escalated by frontline teams, and coordinating fixes Run regular reconciliations between CRM, contracting, billing, and finance systems, swiftly resolving mismatches to protect revenue and reporting accuracy. Own product-setup governance: design, add, and maintain product and pricing configurations in operational … interrogate complex, cross-system data and turn insights into clear actions. Comfortable working with large datasets and ERP tools such as Excel, SQL, Power BI, and MicrosoftDynamics 365 for reporting, reconciliations, and configuration. A process-oriented mindset with a passion for continuous improvement and operational excellence across contracting, delivery, billing, and finance workflows. Clear and confident … resourceful, with a willingness to learn, investigate anomalies, and take ownership through to resolution. Previous experience in operations, business analysis, revenue assurance, or a similar role, ideally involving Dynamics 365 and second-line application support. A collaborative team player who enjoys partnering with Customer Operations, Finance, Engineering, and Commercial teams to deliver seamless customer and data outcomes. We More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Itineris
in detail the technical specifications (= the analysis & design phases) of the proposed solution and ensure follow up throughout the rest of the project. What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead … D365 F&O domain has a broad IT knowledge , and experience with infrastructure interfaces, Cloud architecture and Microsoft Azure Nice to have: SQL server product(s), MS Dynamics, BizTalk server, SOA architecture, BI has experience with providing technical estimates is credible and reliable ; can influence & convince the internal organization and the customers with an in-depth argumentation More ❯
ensure that organisational data is systematised with a view to optimising business intelligence and decision-making. Clear knowledge of all the data sources within the organisation, including the CRM and other information systems, and ability to work on those sources either individually, together or identify new sources that can inform effective operation. Knowledge of all relevant procedures … Excellent written and verbal communication skills in the English language. Ability to manage multiple projects adhering to logistics, timescales and deadlines. IT literate and experience of using MS Dynamics and Office (including Word, Excel and Outlook). Experience of using visualisation tools such as PowerBI. The Client is based in Holborn London. The salary for this role will More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Role: MicrosoftDynamics 365 Customer Tech Lead Location: Warwick (Hybrid) Duration: 6 Months Day rate: £480 per day Required skills & experience: Lead end-to-end Dynamics 365 implementations, including Sales, Customer Service, and Project Operations Translate business requirements into scalable technical solutions, ensuring alignment with strategic goal Design and develop customizations using plugins, workflows, Power … Automate, Power Apps, JavaScript, and .NET technologies Oversee integration projects, including data migrations from legacy systems and third-party applications. Ensure performance optimization, security compliance, and maintainability of CRM solutions. Mentor and guide development teams, conduct code reviews, and enforce best practices More ❯
6+ years of experience in a IT business analytics role leading teams and business solutions analysis projects Demonstrated business analyst work with large scale applications that may include CRM and ERP solutions Solid foundation in project management methodologies Strong experience with MS SQL Server (T-SQL, SSIS, & Reporting Services/BI) Strong report writing experience using MS … a team environment Outstanding verbal and written communication skills Exceptional customer service skills. PREFERRED SKILLS 2+ years of experience with Salesforce CRM Experience with MS Dynamics NAV ERP 2009, 2013, 2015 Experience with Arena or other PLM solutions Experience with MS SharePoint Experience with Dell Boomi Experience with Jet Reports Experience working with business systems More ❯
Background One of the UK's most innovative and well-established MicrosoftDynamics 365 consultancies, Xpedition offers a broad portfolio of Design, Configuration, Training, Project Management and Integration Services for clients deploying Dynamics 365 based cloud solutions. At Xpedition we guide our client's path to growth, through the implementation of AI embedded cloud-based … the status quo. Our experts are passionate about sharing their knowledge, revitalising client experiences and improving operational efficiency. We love delivering interesting, challenging and diverse projects based on Dynamics 365 and the Power Platform, and already have over 200 clients across our Customer Engagement and ERP propositions. Our Values & Culture Our values are a big part of who … collaborative culture that is respectful of everyone's opinion and our growth mindset defines the way we think and act. Job Purpose The capability leader for MicrosoftDynamics Contact Centre deployments is a senior role that combines deep technical expertise in Dynamics 365 Contact Center with strong leadership and management skills. The person in this More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description We're looking for a proactive Dynamics 365 Support Analyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise … and develop Dynamics 365 solutions, while also contributing to project delivery. This role offers exposure to the full Microsoft stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and service requests through … Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions Manage service requests in line with SLAs, escalating where necessary Assist with customer onboarding and D365 implementations Participate in project work and system improvements Identify opportunities for service or solution enhancements Maintain clear communication More ❯
Functional Consultant Looking to take that next step in your ERP consulting career? We’re working with a fast-growing Microsoft partner that’s delivering MicrosoftDynamics 365 Business Central and CRM solutions across the UK and internationally, and they’re on the lookout for a Functional Consultant to join their team. If … processes effectively Great communicator who’s comfortable with users and stakeholders alike Familiar with tools like Azure DevOps, Jira, or MS Project Bonus if you’ve worked with CRM platforms or come from industries like retail, pharma, or manufacturing 🌱 What’s in it for you: Performance-related bonus Company car Casual dress code Team socials and company More ❯
Functional Consultant Looking to take that next step in your ERP consulting career? We’re working with a fast-growing Microsoft partner that’s delivering MicrosoftDynamics 365 Business Central and CRM solutions across the UK and internationally, and they’re on the lookout for a Functional Consultant to join their team. If … processes effectively Great communicator who’s comfortable with users and stakeholders alike Familiar with tools like Azure DevOps, Jira, or MS Project Bonus if you’ve worked with CRM platforms or come from industries like retail, pharma, or manufacturing 🌱 What’s in it for you: Performance-related bonus Company car Casual dress code Team socials and company More ❯
CRM Administrator (D365) - East Midlands- Outside IR35- Initial … month Contract We're working with a client within the East Midlands who is looking for a CRM Administrator with hands-on MicrosoftDynamics 365 experience . This role is ideal for someone who's detail-oriented, confident with data input, and has a good understanding of D365. You will be inputting accurate data … entry and validation in D365 to maintain high-quality customer and operational records. Candidate Requirements: Experience with MicrosoftDynamics 365 or especially CRM High attention to detail and accuracy in data input. Comfortable working onsite in the East Midlands (3-5 days/week). Open to candidates from entry to mid-level backgrounds. More ❯
strategic relationships with key stakeholders across the defence maritime community, including Royal Navy, government agencies, and prime contractors. Intelligence & Capture Planning: Gather and analyse market intelligence within the CRM and develop actionable business development (BD) and capture plans that address market and customer needs. Strategic Direction: Provide customer-focused insights to the Senior Director of Business Development … and external communications, ensuring alignment with maritime sector messaging. CRM & Reporting: Maintain accurate sales pipeline data in CRM systems (e.g., MicrosoftDynamics) and contribute to monthly sales funnel and forecast reports for senior leadership. Cross-functional Support: Provide sales and marketing support to technical and engineering teams where required to drive … and customer relationships in a complex, regulated environment. Willingness to travel within the UK and internationally (up to 50% of the time). Desirable: Experience with MicrosoftDynamics or equivalent CRM systems. In-depth understanding of the Royal Navy, MOD procurement processes, and key organisations such as NCHQ, DE&S, SDA, and DNO. Proven More ❯
skills. Native or fluent English Language Ability to work collaboratively in a team-oriented environment. 1-2 years' experience with Smartsheet's processes and tools Knowledge of CWM, CRM, analytics, or process automation tools. Entrepreneurial mindset with leadership potential and the ability to take initiative. Comfortable with technology and able to learn new software platforms quickly. Willing … and work in UK. Nice to Have: Experience with leading CWM, CRM or BI platforms (e.g., Salesforce, Tableau, HubSpot, Smartsheet, Monday.com, Asana, ClickUp, MicrosoftDynamics, PowerBI). Foreign language skills. Personal Qualities: Proactive & Collaborative: Works well in a team environment and fosters strong client relationships. Client-Centric: Passion for delivering exceptional customer experiences and More ❯
skills. Native or fluent English Language Ability to work collaboratively in a team-oriented environment. 1-2 years' experience with Smartsheet's processes and tools Knowledge of CWM, CRM, analytics, or process automation tools. Entrepreneurial mindset with leadership potential and the ability to take initiative. Comfortable with technology and able to learn new software platforms quickly. Willing … and work in UK. Nice to Have: Experience with leading CWM, CRM or BI platforms (e.g., Salesforce, Tableau, HubSpot, Smartsheet, Monday.com, Asana, ClickUp, MicrosoftDynamics, PowerBI). Foreign language skills. Personal Qualities: Proactive & Collaborative: Works well in a team environment and fosters strong client relationships. Client-Centric: Passion for delivering exceptional customer experiences and More ❯
D365 Business Central Pre-Sales Consultant - Up to £90K Job Overview: An exciting opportunity has opened up for a Pre-Sales Consultant to take full ownership of the Dynamics 365 Business Central (D365 BC) pre-sales function within a fast-growing Microsoft Partner. This is a newly created role due to continued expansion and strategic investment in … pre-sales content (videos, whitepapers, solution guides) Represent the company at events, webinars, and client meetings Work with platforms such as D365 BC, LS Central, Power Platform, and CRM tools Experience Required: Must-Have: 5 years of hands-on experience in D365 BC pre-sales, consulting, or architecture Proven ability in BC configuration, implementation, and solutioning Confident More ❯