Technical Support Manager
- Hiring Organisation
- Vecta
- Location
- England, United Kingdom
helpdesk team, own the ticket queue end-to-end, and act as the senior escalation point across Microsoft 365, Azure/Entra ID, Intune , and Zoho CRM - while staying close enough to the tools to jump on complex issues yourself. You'll also … urgent issues. Handle tickets personally where needed, including escalations and busy periods. Oversee support across Microsoft 365, Exchange Online, Azure/Entra ID, Intune, and endpoint management, plus Zoho CRM administration and user queries. Own user lifecycle management: onboarding, offboarding, access, permissions, and device configuration. ...