Social network you want to login/join with: TechHeads is currently seeking a Group HeadofOperations to lead and transform the IT Service Desk function within a dynamic and fast-paced environment. This London-based role is ideal for a seasoned operations leader with … a strong background in end-user and desktop support, capable of driving service excellence across a global organisation. Key Responsibilities Lead and elevate the existing IT Service Desk, ensuring best-in-class support across the business. Oversee IT support operations including desktop support, printers, PCs, Windows environments, meeting … a geographically dispersed team, fostering cohesion, performance, and accountability. Restructure the team as needed: assess performance, make tough decisions on performance, and lead recruitment of high-calibre talent. Prioritise ruthlessly and make independent decisions aligned with business needs. Take full ownership of IT support across ~650 users in More ❯
ABOUT TEMENOS Temenos powers a world of banking thatcreates opportunities for billions of people and businesses everywhere. We havebeen doing this for over 30 years through the pioneering spirit of our Temenosianswho are passionate about making banking better, together. We serve over 3000 clients from the largest … to challengers andcommunity banks in 150+ countries. We collaboratewith clients to build new banking services and state-of-the-art customerexperiences on our open banking platform, helping them operate moresustainably. At Temenos, we have an open-minded andinclusive culture, where everyone has the power to create their own destiny … andmake a positive contribution to the world of banking and society. THE ROLE We are seeking a Client facing and strategically mindedSVP, Headof Security Ops, Risk & Controls to lead the structuredoversight, operational assurance, and continuous improvement of our SaaSplatform. This role will sit at the More ❯
Twickenham, England, United Kingdom Hybrid / WFH Options
DevFinders
diverse, international client base with tailored B2B and B2C solutions. Role Overview We're on the lookout for a forward-thinking and process-driven HeadofOperations to oversee the Web Division. Reporting directly to the CTO, this leadership role is central to our ongoing evolution and … expansion. You'll be responsible for refining operational workflows, ensuring seamless project execution, and strengthening client engagement. Key Responsibilities Oversee daily operations within the Web Division, managing project lifecycles, team capacity, and financial planning. Develop and enhance operational frameworks to boost efficiency and client satisfaction, aligning with our proprietary … Magic Process" methodology. Lead and support a cross-functional team of developers, designers, marketers, project managers, and support personnel. Track project milestones, performance metrics, and delivery timelines, addressing risks and inefficiencies proactively. Promote a culture of innovation, quality, and continuous improvement across all functions. About You Demonstrated success More ❯
to thrive. Location: Preferred London/Any other location in UK can be discussed during the interview Application deadline: 31 May 2025 Main purpose of the position : The Global Headof Data Centre Strategy and Operations will lead the strategic vision, governance, and operational excellence for … centre management, enhancing governance frameworks, optimizing processes, and fostering innovation to ensure world-class performance, sustainability, and compliance. The role, reporting to the Global Headof Engineering, will deliver strategic product development for data centre solutions, aligning with organizational objectives and client expectations, while ensuring operational resilience, energy … deployment. What you'll do: • Strategic Leadership: Working with the account and central ISS teams, develop and implement a global strategy for data centre operations, focusing on innovation, scalability, and sustainability to support business growth. • Governance and Process Optimization: Establish and assure global best practices, governance frameworks, and standardized More ❯
to thrive. Location: Preferred London/Any other location in UK can be discussed during the interview Application deadline: 31 May 2025 Main Purpose Of The Position The Global Headof Data Centre Strategy and Operations will lead the strategic vision, governance, and operational excellence for … centre management, enhancing governance frameworks, optimizing processes, and fostering innovation to ensure world-class performance, sustainability, and compliance. The role, reporting to the Global Headof Engineering, will deliver strategic product development for data centre solutions, aligning with organizational objectives and client expectations, while ensuring operational resilience, energy … deployment. What You’ll Do Strategic Leadership: Working with the account and central ISS teams, develop and implement a global strategy for data centre operations, focusing on innovation, scalability, and sustainability to support business growth. Governance and Process Optimization: Establish and assure global best practices, governance frameworks, and standardized More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Social network you want to login/join with: Headof IT Operations - Hybrid (Birmingham) - £70k IT Operations | Budgets | Azure | AD | SLA's | Supplier Relationships | Customer Focused Location: Birmingham (Hybrid) Are you an experienced IT Operations professional, looking for a new challenge in your career … Do you have demonstrable experience of a leadership role where you have managed large scale budgets? Have you previously been responsible for managing day to day operations, ensuring your team deliver high quality services and support? Interested in taking on the challenge of a brand new role … see fit? If so, I have a fantastic opportunity for you! I'm looking to speak with individuals who have a strong technical knowledge of Azure environments and have working experience of Active Directory. You will be able to demonstrate that you can manage supplier relationships and that More ❯
Headof Engineering (Platform/SRE/Operations focused) - Leading Entertainment Provider Permanent Role, Watford, Hybrid (2-3x a week in office) up to £160,000 Base Salary + 25% Bonus + benefits We are a partnered with a leading entertainment provider in their search for … a Headof Engineering who will drive processes to ensure the scalability and stability of their digital services and platforms, within their innovation hub. As part of their priority to drive innovation and stay ahead of the market, they are building a engineering function where … all new front-end products and integrations of the backend for front-end will be developed by a different team. After delivery of these products and services, you'll be responsible for ensuring the maintenance, resilience and scalability to meet the demand of their large customer base. More ❯
Social network you want to login/join with: Headof Research and Engineering Operations - £70k - ID41150, abingdon col-narrow-left Client: Humand Talent Location: abingdon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 … col-wide Job Description: Are you excited by the idea of leading innovation at the crossroads of science and technology? Do you want to steer research that shapes advanced products used in labs and research facilities around the world? Ready to join a growing, mission-driven organisation where … your ideas will truly make a difference? Help Lead the Next Chapter of Innovation Our client, an agile and ambitious company working at the forefront of scientific and engineering advancement, is seeking a Research and Engineering Manager/Headof to drive forward their expanding R More ❯
professional services company, committed to delivering exceptional solutions to our clients. As we continue to grow, we are seeking a highly skilled and experienced Headof IT Security and Operations to join our team and lead our IT security initiatives from the ground up. Job Description The … Headof IT Security and Operations will be responsible for developing, implementing, and managing our IT security strategy and operations. This role requires a seasoned professional with over 10 years of experience in IT security and IT service management, particularly within the Microsoft tech stack. The … ideal candidate will have a strong background in IT service management and consultancy, with a keen understanding of large language models and AI technologies. Key Responsibilities: Develop and implement comprehensive IT security policies and procedures. Lead the design and deployment of security infrastructure from the ground up. Manage More ❯
professional services company, committed to delivering exceptional solutions to our clients. As we continue to grow, we are seeking a highly skilled and experienced Headof IT Security and Operations to join our team and lead our IT security initiatives from the ground up. Job Description The … Headof IT Security and Operations will be responsible for developing, implementing, and managing our IT security strategy and operations. This role requires a seasoned professional with over 10 years of experience in IT security and IT service management, particularly within the Microsoft tech stack. The … ideal candidate will have a strong background in IT service management and consultancy, with a keen understanding of large language models and AI technologies. Key Responsibilities: Develop and implement comprehensive IT security policies and procedures. Lead the design and deployment of security infrastructure from the ground up. Manage More ❯
Job Description We are seeking an experienced and dynamic Headof IT Operations to lead the infrastructure operations and service delivery teams. This is a key leadership role is pivotal in establishing a global IT service desk and aligning infrastructure & desktop teams globally. You will also … Service Portfolio Management; working collaboratively with key stakeholders across the business to ensure that IT services align with business objectives and meet the expectations of both internal and external customers. About You Minimum of 8-10 years experience in IT Operations, with at least 5 years in … a leadership role. Strategic planning, architectural design and roadmap development of hybrid-cloud, global infrastructure landscapes. Budget ownership and investment planning cycle experience with a proven track record driving operational efficiencies Strong knowledge of the ITIL framework, and industry best practices. Experience in building and scaling IT service More ❯
Job Description We are seeking an experienced and dynamic Headof IT Operations to lead the infrastructure operations and service delivery teams. This is a key leadership role is pivotal in establishing a global IT service desk and aligning infrastructure & desktop teams globally. You will also … Service Portfolio Management; working collaboratively with key stakeholders across the business to ensure that IT services align with business objectives and meet the expectations of both internal and external customers. About You Minimum of 8-10 years experience in IT Operations, with at least 5 years in … a leadership role. Strategic planning, architectural design and roadmap development of hybrid-cloud, global infrastructure landscapes. Budget ownership and investment planning cycle experience with a proven track record driving operational efficiencies Strong knowledge of the ITIL framework, and industry best practices. Experience in building and scaling IT service More ❯
Job Description We are looking for a hands-on Headof Sales Operations to take ownership of the company’s sales operations, which include: Operations & Process Management Customer Data & Insights Integrating two companies' CRM systems and processes to create a harmonized view on accounts … data, opportunities, and generating marketing insights from the combined company is a key objective. Operations & Process Management This entails working with the company’s billing and invoicing partners to ensure smooth and efficient processes for the order lifecycle, from creation through billing and invoicing. Part of this role … involves managing and coordinating marketing operations, working with internal stakeholders to introduce a marketing automation system, currently HubSpot. Ensuring sales and marketing campaigns are driven by accurate, up-to-date data, and improving data segmentation and processes are key responsibilities. Customer Data & Insights This involves managing the rollout, usage More ❯
THE ROLE Reporting to the Global Headof Creative Services, this role oversees day-to-day project traffic, team scheduling, and global creative workflow for the European studio. Responsible for maintaining processes that ensure efficient resource allocation and consistent delivery of creative projects, this role also provides … strategic oversight and reporting on global resource planning in partnership with Headof Creative Operations, Americas RESPONSIBLITIES Oversee end-to-end project workflow across multiple client touchpoints, including business development, brand initiatives, and marketing campaigns. Lead resource allocation and team assignments, balancing workload across team in line More ❯
experience — talk with your recruiter to learn more. Base pay range A global payments and Banking-as-a-Service platform is hiring a new Headof Revenue Operations. You won’t be selling or managing sales people. You will be using Salesforce. This firm is privately funded and … foundations. For full details, please contact Ian Bailey at Harrington Starr Seniority level Director Employment type Full-time Job function Referrals increase your chances of interviewing at Harrington Starr by 2x. Get notified about new Headof Revenue Operations jobs in London Area, United Kingdom . More ❯
Click here for our Careers & Life at JCB pages About the role: We are searching for an experienced and driven Headof eCommerce and Trading to lead our online sales and trading strategy. You will be responsible for overseeing all aspects of our eCommerce business, from driving … sales and revenue growth to managing and optimising the customer journey. The ideal candidate is a data-driven leader with a proven track record of success in eCommerce, possessing a deep understanding of digital marketing, online merchandising, and customer acquisition strategies. What does this role involve day to … capitalise on emerging trends, technologies, and market opportunities within the eCommerce landscape. • Set ambitious yet achievable goals for sales, revenue, and profitability. Trading and Operations: • Oversee all aspects of online trading, including product selection, pricing, promotions, and inventory management. • Analyse sales data, customer behaviour, and market trends to More ❯
as we embark on our journey to globalize the way we work to enable better outcomes for our employees. We are seeking a Global Headof People Operations to lead our newly combined global People Ops teams, providing broad HR solutions and services to our 1,000+ … employees in the UK, US, and Poland. Reporting to the Global Chief People Officer and a member of the Global People Leadership Team , this pivotal role requires a strategic thinker with a proven track record in optimizing People Operations functions and a passion for leveraging data and technology … to transform service delivery, process documentation, and knowledge management. This leader will focus on creating a unified employee experience, fostering a culture of innovation and continuous improvement. Key Responsibilities Strategic Planning and Implementation: Develop and execute a strategic plan to unify location-based teams and drive a cohesive employee More ❯
London, England, United Kingdom Hybrid / WFH Options
Shaw Daniels Solutions
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Associate Director at Shaw Daniels Solutions Headof DXP Operations Location: Hybrid Our Client They are the UK digital, data and technology agency focused on tertiary education, research, and … Foster continuous improvement in customer experiences by collaborating with cross-functional teams and architects to seamlessly integrate digital solutions. Own the Service: Take charge of the DXP Platform, ensuring strategic direction and priorities are executed effectively. Manage Excellence: Oversee schedules, dependencies, and quality standards, maintaining performance within agreed OLA … to maintain service stability and quality. Ensure compliance with procurement and licensing governance. Resource Management: Lead and develop the technical team, fostering a culture of continuous improvement and innovation. Manage resources and capacity planning for support, operations, and projects. Balance in-house skill retention and third-party expertise. More ❯
to £70,000 per annum (plus benefits) Premier Engineering is working with an innovative technology company based in Oxford, currently seeking a Headof Technical Operations. This is a key leadership role for an experienced technical professional to oversee and drive all aspects ofoperations, development … technical team (including mechanical design, electronics, software, and microfluidics), contributing hands-on technical expertise while fostering a collaborative and innovative culture Oversee field servicing of instruments, ensuring service engineers are fully supported and customer satisfaction is maintained Work closely with biology, sales, and customer support teams to ensure alignment … across departments and successful product delivery Take ownership of continuous improvement initiatives in technical operations and development processes The ideal candidate will have: Proven leadership experience within a technical or engineering operations role A background in product development and manufacturing in a high-tech or scientific environment More ❯
An established boutique investment management firm are looking to hire a new Headof Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net … worth clients and the acquisition of a mass-affluent financial planning business. The firm employs a range of operational platforms to manage both investment and financial planning services, including third-party and proprietary systems. A strategic priority for this role is to assess and optimise system infrastructure to … streamline and unify data across functions for enhanced business intelligence and marketing insight. KEY PURPOSE OF THE ROLE: To lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operationsMore ❯
An established boutique investment management firm are looking to hire a new Headof Operations. The company has a multi-asset investment approach and has grown through both organic expansion and strategic acquisitions. Recent developments include the launch of a financial planning division catering to high-net … worth clients and the acquisition of a mass-affluent financial planning business. The firm employs a range of operational platforms to manage both investment and financial planning services, including third-party and proprietary systems. A strategic priority for this role is to assess and optimise system infrastructure to … streamline and unify data across functions for enhanced business intelligence and marketing insight. KEY PURPOSE OF THE ROLE: To lead the Operations Team and oversee back-office functions across the firm, reporting directly to the Managing Partner. RESPONSIBILITIES: Operational Oversight & Team Management: Oversee all back-office operationsMore ❯
Headof E-Commerce Operations (15 month FTC) At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver … an amazing place to work, and have a positive impact on the communities and world around us. COME AS YOU ARE We celebrate diversity—of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees … as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together. The Role: As the eCommerce Operations Manager, you will be at the forefront of our multi-market, multi-brand eCommerce business in EMEA. You will manage all eCommerce operational More ❯
Are you passionate about financial operations? If so, we have a remarkable opportunity for you! Based in the vibrant city of Dubai, but with the flexibility of a global reach, our client is a leading entity specialized in FinTech solutions and pioneering technology. The Headof Back Office Operations plays a pivotal role in keeping everything running smoothly behind the scenes. From managing invoicing, settlements, payments, and client reporting to overseeing onboarding and offboarding, this position ensures top-notch efficiency, accuracy, and compliance across all business lines. What your responsibilities will include: Lead and … units, ensuring seamless execution and precision. Implement rigorous financial and operational controls to ensure compliance and mitigate operational risks Keep the integrity and accuracy of internal information and client data with robust controls and regular audits. Design and refine back-office processes to boost efficiency, scalability, and streamline operationsMore ❯
Wavendon, Bedfordshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Limited
We're seeking a Headof Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You ll play a key role … a fast-paced, tech-led company that delivers real-time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support … with exec leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity More ❯
We're seeking a Headof Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You’ll play a key role … a fast-paced, tech-led company that delivers real-time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support … with exec leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity More ❯