7 of 7 Help Desk Manager Jobs in England

Tecsa is growing its OneViu retail analytics platform tech delivery team and is seeking a Helpdesk Support Manager. The Helpdesk Support Manager will work collaboratively with client account teams and internal technical team to provide a structured and responsive helpdesk service. This is a hands-on role within an innovative and fast-growing digital business. Your primary responsibilities … helpdesk plans, ensuring progress and adjusting schedules as needed. 3-5 years in a support or customer service role, with at least 2 years in a technical support or help desk position. 1-2 years of experience managing a team in a high-demand environment. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with … handling of requests or problem reports. Strong negotiation, conflict management, and leadership skills. Proficiency in managing teams. Experience of maintaining and configuring helpdesk ticket management systems e.g. Jira Service Desk Experience in managing and communicating with remote teams during non-traditional business hours. Ability to thrive in a fast-paced, high-energy, team-oriented environment. Proficiency in multitasking and More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you passionate about cyber security and understand the importance of making … also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a team of five members, but … responded to quickly. After lunch, you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the team, making sure everyone has More ❯

Dukefield Print Solutions, part of the Dukefield Group, are specialists in multi-functional print devices and market-leading digital transformation solutions. Our team are dedicated to providing independent advice on the latest technical innovations, whilst offering the best possible service More ❯

FM Helpdesk Manager Liverpool, Merseyside Up to £50,000 per annum Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for … deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off by a technical manager Review of PayMech Reports and challenge team on findings Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence. Maintain and update More ❯

Facilities Helpdesk Manager- Manchester- 36k- Permanent Position My client, an established Facilities and Maintenance company are currently recruiting for an experienced Facilities Helpdesk Manager to join a fantastic Facilities and Maintenance company based in Central Manager As the Facilities Helpdesk Manager, you will oversee a team of Helpdesk operatives, ensuring the efficient … Managing the Helpdesk Operatives to ensure that all jobs are being managed efficiently and correctly Ensure all jobs are scheduled and updated before close of business. Managing and supporting Help Desk supervisor Ensure Help Desk Management and Supervision is always available. Managing Annual Leave and Sickness to ensure the Helpdesk is always covered sufficiently Liasing with … HR to manage Disciplinaries, Promotions and Appraisals for Helpdesk staff Schedule Weekly and monthly Meetings with Help Desk Staff to discuss clients progress and issues. Work with Managing Director and Operations Manager to assess candidate CV's and interview potential new members of the helpdesk team Work closely with the Operations Manager to train More ❯

the Southbank Centre, directly for Engie. Responsible for logging reactive work requests for engineering and cleaning related tasks and issuing planned maintenance works for all Southbank Centre locations. Ensure help desk team are updating jobs on the CAFM system with latest information and closing once completed. Working 8am to 5pm Monday to Friday based at the Southbank Centre … London. Thee Helpdesk will be operational 7 days a week, requiring oversight of the shift plan. Key Duties: • Manage communication via phone, emails, radio calls etc • Support help desk team, Logging reactive tasks on CAFM system • Ensure and assist help desk team are allocating work sheets for engineers/cleaners/sub-contractors • Ensure and assist … help desk team updating the CAFM system once engineers/cleaner's/Sub contractors feedback received • Ensure parts for further works, where necessary, have been passed for ordering and processing. • Arrange for quotes to be raised where required • Strictly monitor all open tasks until resolution, ensuring tasks are assigned to correct profession and prioritised correctly. • Ensure correct More ❯

Helpdesk/Ops Manager (Facilities Maintenance) £35,000 - £45,000 + Company Car + Progression + Training + Company Bonus + Company Benefits + 10 Day Christmas shut down Dudley Are you a Helpdesk/Operations Manager with a background in Facilities Maintenance who's proficient running and managing a helpdesk? Do you want to work … they are looking to expand and grow their close, friendly team. In this role you will be managing the preexisting helpdesk team and be responsible for running the service desk dealing with existing and new clients as well as the engineers that work within the company. Organising and formatting the engineers work weeks to get them out onto the … ways to streamline and improve efficiency. The Person: Helpdesk/Operations Manager Facilities Maintenance background Experience running a helpdesk team and quoting jobs Commutable to Dudley Helpdesk Manager, Operations manager, Facilities Maintenance, Height, commercial, Dudley, West Bromwich, Birmingham, Blackheath, Wolverhampton, Walsall, Kidderminster, Bromsgrove. Reference Number: BBBH20153 If you're interested in this role, click More ❯