Management, and Sales to identify, develop, and scale customer success stories, references, and use cases that strengthen brand credibility and support revenue‐generating campaigns. Lead the establishment customer advocacy program, including customer references, testimonials, case studies, speaker opportunities, joint awards submissions, customer champions. Develop customer‐led content, including thought leadership … manage Voice of Customer initiatives that capture customer insights, trends, and feedback, translating them into recommendations for campaign assets (aligned with GTMs). Lead the development of customer advisory board and executive engagement programs, including member recruitment, agenda development, and insight activation. Develop customer‐focused communications that strengthen relationships, increase ...