London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players across the ecosystem, from global tech firms to emerging FinTechs. If you're passionate about transforming the banking industry and eager to leverage More ❯
can be improved Project management – drive the delivery of product initiatives. Defining project timelines and identifying dependencies and risks to delivery. Translate business requirements into clear technical requirements Client Onboarding – develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Proactively managing multiple projects of varying scope and More ❯
The Role Provide 1st line IT support via phone, email, and ticketing system Log, manage, and update support tickets accurately Escalate unresolved issues to senior engineers Assist with user onboarding, offboarding, and account setups Support Microsoft 365, Exchange, networking basics, and security issues Provide support for mobile devices (iOS/Android) Visit client sites for hardware setup and issue resolution More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
Line support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Maintain and update IT documentation Work closely with senior engineers and IT managers More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: October 10, 2024 (Updated about More ❯
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an advantage but not essential. Strong knowledge of More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Kosli
explaining the capabilities of Kosli Provide product feedback to the engineering team, contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. More ❯
technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
and Office 365 (training provided) • Strong communication skills and a methodical, customer-focused approach • Eagerness to learn and grow in a professional services setting What’s On Offer • Structured onboarding and mentorship from experienced IT professionals • Exposure to enterprise-grade infrastructure and legal sector workflows • Clear progression pathways into infrastructure, cloud, or cybersecurity roles • Competitive salary and benefits • A collaborative More ❯
Prioritised and escalated complex issues as needed. Resolved issues with Windows/macOS, networks, and business applications. Provided support for desktops, laptops, mobile devices, printers, and other peripherals. Handled onboarding/offboarding, including hardware setup and account permissions. Supported Mitel Contact Centre, VoIP systems, and warehouse/dispatch operations. Maintained and troubleshooted printers, Wi-Fi, and barcode scanners. Installed, configured More ❯
South West London, London, England, United Kingdom
Nigel Frank International
high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing More ❯
Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment
maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with internal support teams when needed. Monitor emerging cloud technologies, advising on best practices and opportunities for innovation. About You We're More ❯
St Ives, Cambridgeshire, Saint Ives, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
maintain automated workflows, writing Python scripts to improve efficiency. Lead weekly client meetings to update on project progress and gather requirements. Deliver bespoke data migration processes and ensure smooth onboarding for new customers. Troubleshoot technical issues and collaborate with internal support teams when needed. Monitor emerging cloud technologies, advising on best practices and opportunities for innovation. About You We're More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
you will work cross-functionally with the Sales, Product, Professional Services, and Support teams to deliver a seamless and impactful customer experience. Key Responsibilities Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Build strong, long-term relationships with customers, understanding their goals, and aligning our solutions to meet their needs. Drive customer retention and identify More ❯
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
City of London, Greater London, UK Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯