CPS Engineer
- Location
- Shirley, England, United Kingdom
extension of the customers IT team and deliver high levels of expertise Work across operations boundaries and onboard professional services solutions Deliver specialist skills to the service desk teams and be a trusted advisor and problem owner. Implement DR and backup strategies and solutions Support analysts on escalated Incidents … owning problems Provide technical input in meetings when required Taking part in the on-call rota where applicable Share skills and knowledge through training and mentoring of colleagues Ability to communicate and present technical concepts to customers and/or senior management using architectural techniques. Occasional travel to data ...