seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You'll drive service excellence across Change, Release, and Lifecycle Management, ensuring stability, scalability, and value delivery. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet … business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives and governance standards. • Manage the Change and ReleaseManagement processes – planning, testing, and deploying releases with minimal disruption. • Chair and facilitate CAB meetings, ensuring controlled and effective change execution. • Collaborate with stakeholders across IT and business functions to design scalable, compliant, and well-documented … services. • Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk managementMore ❯
Release Manager (Oracle Fusion) Rate - £600 (A day) Location - Manchester (Hybrid) Duration - 6 Months + Ir35 - Inside Ir35 (Must use an umbrella company) We're looking for an experienced Cloud Environment & Release Manager to take end-to-end ownership of Oracle Fusion ERP environments, ensuring quarterly updates, environment refreshes, and release activities are planned, tested, and delivered … smoothly. This role supports a large ERP implementation and establishes robust, repeatable release processes. Key Responsibilities Plan and manage Oracle Fusion quarterly patches , environment refreshes, and release schedules across DEV, TEST, PRE-PROD, and PROD. Coordinate regression and UAT testing, track defects, and maintain regression packs. Oversee stakeholder communications, risk assessments, and downtime notifications for all updates. Act … as primary liaison with Oracle support and implementation partners, driving issue resolution. Develop a releasemanagement playbook and support a seamless transition to BAU operations. Skills & Experience Hands-on experience managing Oracle Fusion Cloud or similar SaaS ERP platforms. Strong knowledge of quarterly patching, release planning, and environment refreshes. Familiarity with integration flows and testing (e.g., Boomi More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adecco
Release Manager (Oracle Fusion) Rate - £600 (A day) Location - Manchester (Hybrid) Duration - 6 Months + Ir35 - Inside Ir35 (Must use an umbrella company) We're looking for an experienced Cloud Environment & Release Manager to take end-to-end ownership of Oracle Fusion ERP environments, ensuring quarterly updates, environment refreshes, and release activities are planned, tested, and delivered … smoothly. This role supports a large ERP implementation and establishes robust, repeatable release processes. Key Responsibilities Plan and manage Oracle Fusion quarterly patches , environment refreshes, and release schedules across DEV, TEST, PRE-PROD, and PROD. Coordinate regression and UAT testing, track defects, and maintain regression packs. Oversee stakeholder communications, risk assessments, and downtime notifications for all updates. Act … as primary liaison with Oracle support and implementation partners, driving issue resolution. Develop a releasemanagement playbook and support a seamless transition to BAU operations. Skills & Experience Hands-on experience managing Oracle Fusion Cloud or similar SaaS ERP platforms. Strong knowledge of quarterly patching, release planning, and environment refreshes. Familiarity with integration flows and testing (e.g., Boomi More ❯
long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/ReleaseManagement). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with monitoring and alerting … coordinating UAT and functional testing . Process & Delivery Proven track record in service transition planning and execution . Experience designing and implementing support models . Strong knowledge of change, release, and incident management . Skilled in process mapping and documentation . Soft Skills Excellent stakeholder management and communication skills. Strong analytical thinking and problem-solving ability. Comfortable More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
controls and standards. Act as a central point of communication between technical teams, business stakeholders, and service providers during service escalations or transitions. Collaborate with the Service Delivery team, releasemanagement, project teams, and operational stakeholders to ensure smooth service transitions and operational readiness prior to go-live. Work closely with other service management functions to ensure … seamless integration and effectiveness of change and transition management processes. The role is for you if... Were looking for experience in: Strong data analysis skills , with the ability to interpret complex information and derive actionable insights. Financial planning and budgeting expertise , including the ability to assess asset-related costs and develop accurate budgets. Effective stakeholder and third-party management … quickly and making informed, timely decisions to resolve issues. Comprehensive knowledge of ITIL standards and industry best practices across all service operations disciplines. Solid understanding of change and asset management frameworks , processes, and governance. Proactive and self-motivated , with a strong sense of ownership and accountability. Excellent communication skills , both written and verbal, with the ability to convey technical More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Accent Housing
to be. About the role As a Systems Support Advisor, youll play a key role in ensuring the smooth operation of our core systems and processes (including our housing management platform, document management systems, and other core business systems) while supporting transformation projects that make a real difference to our customers and communities. With an ambitious transformation plan … system upgrades and transformation projects from start to finish. Youll test specifications, create clear procedure guides, and deliver training to ensure smooth implementation across systems such as CRM, document management, and compliance platforms. Act as a key contact for front-line colleagues, offering timely and helpful support to resolve system-related queries. Lead the development and maintenance of user … youll bring: Significant experience supporting core business systems, providing troubleshooting and root cause analysis for technical issues Experience working in an ITIL environment, specifically in incident, problem, change and releasemanagement activities Proficient in delivering technical support, working directly with users and liaising with third party suppliers where required Experience in user acceptance testing and managing system upgrades More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Accent Housing Group
be. About the role As a Systems Support Advisor, you’ll play a key role in ensuring the smooth operation of our core systems and processes (including our housing management platform, document management systems, and other core business systems) while supporting transformation projects that make a real difference to our customers and communities. With an ambitious transformation plan … upgrades and transformation projects from start to finish. You’ll test specifications, create clear procedure guides, and deliver training to ensure smooth implementation across systems such as CRM, document management, and compliance platforms. Act as a key contact for front-line colleagues, offering timely and helpful support to resolve system-related queries. Lead the development and maintenance of user … ll bring: Significant experience supporting core business systems, providing troubleshooting and root cause analysis for technical issues Experience working in an ITIL environment, specifically in incident, problem, change and releasemanagement activities Proficient in delivering technical support, working directly with users and liaising with third party suppliers where required Experience in user acceptance testing and managing system upgrades More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … on UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of releasemanagement and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid More ❯
Business Analyst – Application & Vendor Selection (Product Management Systems) - £500 per day - Outside IR35 - Hybrid - 3 Months initial contract We’re seeking an experienced Business Analyst to support the selection and implementation of a new Product Management application for a global FMCG organisation. This role will play a key part in gathering requirements, mapping processes, and supporting vendor evaluation … while also contributing to the wider lifecycle management of business-critical applications. Key Responsibilities - Gather and document detailed business requirements for the selection and configuration of a new product management application. Map current and future-state processes across the product management lifecycle to support application selection and implementation. Provide IT input into the RFP process, working closely … across global teams. Analyse proposed changes to assess their impact, feasibility and priority. Translate business requirements into functional specifications, ensuring global applications are updated accurately. Assist in change and releasemanagement, ensuring deployments are well planned and communicated. Troubleshoot application issues when needed, working with third-party vendors to ensure timely resolution. Skills & Experience - Proven experience as a More ❯
Microsoft Power Platform tools like PowerApps, Power Automate, and Dataverse. Be the main contact for deploying, developing, maintaining our clients CMS whilst providing support and operating business continuity, change management and releasemanagement processes. Experience: Expertise in Microsoft Power Platform, Azure Logic Apps, Dataverse or similar automation/integration tools. Strong experience with Power Apps (Canvas & Model More ❯
Watford, England, United Kingdom Hybrid / WFH Options
Addition+
Test Environment & Release Manager Join a business that’s driving one of the UK’s largest technology transformations, helping shape a new digital experience while making a genuine difference to good causes. This is a chance to take ownership of a critical function at the heart of a high-profile programme. Role Overview: Location: Watford (3 days in the … across a complex architecture. Plan, configure, and maintain test environments to ensure reliability, stability, and availability. Build real-time dashboards for monitoring performance, software versions, and environment health. Manage release processes, deployment dependencies, and associated risks. Implement governance frameworks, ensuring the right level of access, security, and test data management. Partner with QA and development teams to improve deployment … communications. Main Skills Needed: We’re looking for a dynamic individual who brings energy, inspires confidence, and motivates teams to perform at their best. Proven background in environment and releasemanagement across cloud and on-prem solutions. Hands-on knowledge of web applications, APIs, and open-source technologies (Java, Apache, Tomcat). Strong experience across Linux, AIX, and More ❯
watford, hertfordshire, east anglia, united kingdom Hybrid / WFH Options
Addition+
Test Environment & Release Manager Join a business that’s driving one of the UK’s largest technology transformations, helping shape a new digital experience while making a genuine difference to good causes. This is a chance to take ownership of a critical function at the heart of a high-profile programme. Role Overview: Location: Watford (3 days in the … across a complex architecture. Plan, configure, and maintain test environments to ensure reliability, stability, and availability. Build real-time dashboards for monitoring performance, software versions, and environment health. Manage release processes, deployment dependencies, and associated risks. Implement governance frameworks, ensuring the right level of access, security, and test data management. Partner with QA and development teams to improve deployment … communications. Main Skills Needed: We’re looking for a dynamic individual who brings energy, inspires confidence, and motivates teams to perform at their best. Proven background in environment and releasemanagement across cloud and on-prem solutions. Hands-on knowledge of web applications, APIs, and open-source technologies (Java, Apache, Tomcat). Strong experience across Linux, AIX, and More ❯
stevenage, east anglia, united kingdom Hybrid / WFH Options
Addition+
Test Environment & Release Manager Join a business that’s driving one of the UK’s largest technology transformations, helping shape a new digital experience while making a genuine difference to good causes. This is a chance to take ownership of a critical function at the heart of a high-profile programme. Role Overview: Location: Watford (3 days in the … across a complex architecture. Plan, configure, and maintain test environments to ensure reliability, stability, and availability. Build real-time dashboards for monitoring performance, software versions, and environment health. Manage release processes, deployment dependencies, and associated risks. Implement governance frameworks, ensuring the right level of access, security, and test data management. Partner with QA and development teams to improve deployment … communications. Main Skills Needed: We’re looking for a dynamic individual who brings energy, inspires confidence, and motivates teams to perform at their best. Proven background in environment and releasemanagement across cloud and on-prem solutions. Hands-on knowledge of web applications, APIs, and open-source technologies (Java, Apache, Tomcat). Strong experience across Linux, AIX, and More ❯
luton, bedfordshire, east anglia, united kingdom Hybrid / WFH Options
Addition+
Test Environment & Release Manager Join a business that’s driving one of the UK’s largest technology transformations, helping shape a new digital experience while making a genuine difference to good causes. This is a chance to take ownership of a critical function at the heart of a high-profile programme. Role Overview: Location: Watford (3 days in the … across a complex architecture. Plan, configure, and maintain test environments to ensure reliability, stability, and availability. Build real-time dashboards for monitoring performance, software versions, and environment health. Manage release processes, deployment dependencies, and associated risks. Implement governance frameworks, ensuring the right level of access, security, and test data management. Partner with QA and development teams to improve deployment … communications. Main Skills Needed: We’re looking for a dynamic individual who brings energy, inspires confidence, and motivates teams to perform at their best. Proven background in environment and releasemanagement across cloud and on-prem solutions. Hands-on knowledge of web applications, APIs, and open-source technologies (Java, Apache, Tomcat). Strong experience across Linux, AIX, and More ❯
robust ETL/ELT processes and data architectures using modern tools and techniques Lead database design, data modelling, and integration strategies to support analytics at scale Drive Data Integration & Management Design and implement secure, scalable, and efficient data ingestion frameworks across structured, semi-structured, and unstructured data Partner with product owners and engineers to develop data exchange protocols, ensuring … DynamoDB, Neo4j) Solid understanding of software engineering best practices - code reviews, testing frameworks, CI/CD, and code maintainability Experience deploying applications into production environments, including packaging, monitoring, and releasemanagement Ability to extract insights from complex and disparate data sets and communicate clearly with stakeholders Hands-on experience with cloud platforms such as AWS, Azure, or GCP … and data warehousing concepts Strong understanding of data security, compliance , and governance best practices Experience leading or influencing cross-functional teams in a product or platform environment Strong stakeholder management and communication skills Additional info At Expand we're proud of our inclusive, diverse and authentic team. It takes diversity of thought, culture, background and perspective to drive a More ❯
blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the … quality control processes are applied consistently across all aspects of the technology stack, including cloud-native solutions, ensuring coverage across functional, non-functional, and performance testing. Introduce Automation and ReleaseManagement Rigor: Spearhead initiatives to introduce automated QA processes and establish formal QA frameworks for continuous integration/continuous delivery (CI/CD) pipelines. Lead efforts to automate … that encourages knowledge sharing and the upskilling of team capabilities. Influential communication skills, with the ability to align organizational stakeholders around the quality assurance initiatives and strategy effectively. Vendor management & financial budget management Who You'll Work With IT CTO and Digital Engineering Platform Portfolio Lead Quality Engineering Chapter Leads and Tech Area Leads of Digital Products Organization More ❯
performance monitoring • Assist in the creation of user stories, wireframes, and test cases • Support QA and UAT processes to ensure the product meets business needs • Support the business with releasemanagement and scheduling - which may be out of hours on occasions. Qualifications: • Bachelor’s degree in business, Computer Science, Information Systems, or related field • 3+ years of experience … as a Business Analyst, preferably in a tech or startup environment • Strong analytical and problem-solving skills • Excellent communication and stakeholder management abilities • Familiarity with Agile/Scrum methodologies • Experience with tools that we use, such as JIRA, Slack, My SQL, MIRO, Embeddable, Tevor.io, Azure Pipeline, GCP, image management software, video streaming. • Understanding of software development lifecycle and More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Morgan Philips Specialist Recruitment
Purpose of the Role The KeyedIn Administrator/Application Configuration Specialist will be responsible for the day-to-day systems administration, configuration, and optimisation of the KeyedIn Project Portfolio Management (PPM) application. The role ensures the platform is aligned to business needs, supports end users effectively, and maintains system integrity, performance, and security. Key Responsibilities Application Administration & Configuration: *Manage … including cyber security and data protection standards. Essential Skills & Experience *Proven experience administering or configuring KeyedIn.*Strong understanding of application configuration concepts (workflows, reporting, permissions).*Competence in data management and integration processes.*Experience providing user support and training.*Understanding of cyber security principles, particularly in application administration.*Ability to troubleshoot issues and liaise with technical teams and vendors. … Desirable Skills & Qualifications *Experience with KeyedIn API and integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and releasemanagement for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Morgan Philips UK Limited
Purpose of the Role The KeyedIn Administrator/Application Configuration Specialist will be responsible for the day-to-day systems administration, configuration, and optimisation of the KeyedIn Project Portfolio Management (PPM) application. The role ensures the platform is aligned to business needs, supports end users effectively, and maintains system integrity, performance, and security. Key Responsibilities Application Administration & Configuration: .Manage … including cyber security and data protection standards. Essential Skills & Experience .Proven experience administering or configuring KeyedIn. .Strong understanding of application configuration concepts (workflows, reporting, permissions). .Competence in data management and integration processes. .Experience providing user support and training. .Understanding of cyber security principles, particularly in application administration. .Ability to troubleshoot issues and liaise with technical teams and vendors. … Desirable Skills & Qualifications .Experience with KeyedIn API and integration capabilities. .Familiarity with SQL or reporting tools for data extraction/analysis. .Knowledge of project portfolio management processes. .ITIL Foundation certification or similar service management accreditation. .Experience in change control and releasemanagement for SaaS applications. Key Competencies .Analytical and problem-solving skills. .Customer-focused mindset for More ❯
opportunity to work on a high-impact project Key Responsibilities Lead the end-to-end design and delivery of OSS data feeds, automation, analytics, and reporting solutions. Support RAN Release and Change Management processes and tooling. Ensure RAN data enables effective planning, resilience, and performance monitoring for users. Required Skills & Experience Proven end-to-end OSS design experience … ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and ReleaseManagement . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting languages like Python or More ❯
opportunity to work on a high-impact project Key Responsibilities Lead the end-to-end design and delivery of OSS data feeds, automation, analytics, and reporting solutions. Support RAN Release and Change Management processes and tooling. Ensure RAN data enables effective planning, resilience, and performance monitoring for users. Required Skills & Experience Proven end-to-end OSS design experience … ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and ReleaseManagement . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting languages like Python or More ❯
opportunity to work on a high-impact project Key Responsibilities Lead the end-to-end design and delivery of OSS data feeds, automation, analytics, and reporting solutions. Support RAN Release and Change Management processes and tooling. Ensure RAN data enables effective planning, resilience, and performance monitoring for users. Required Skills & Experience Proven end-to-end OSS design experience … ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and ReleaseManagement . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting languages like Python or More ❯
insights to support business operations effectively. Client Details This organisation is a large entity operating within the financial services sector. Description Strong expertise in data governance, data quality, metadata management, data profiling, analysis, and data management tools. Lead the implementation of data governance practices within the Risk and Finance domains, aligning with BCBS239 regulatory standards. Owns the end … to-end data definition, lineage, and governance responsibilities for prioritised use cases. Oversee changes to business data requirements, ensuring proper execution of change and releasemanagement activities within the data domains. Contributes to meeting regulatory requirements by helping establish processes that deliver accurate, complete, timely, and reliable data. Collaborates with divisional stakeholders to develop and implement data standards … Risk and Finance data landscape, including data governance frameworks and regulatory requirements across business and technology functions. Able to take an enterprise-wide view, avoiding siloed approaches to data management and governance. Analytical thinker with strong problem-solving skills and a proven ability to implement effective, practical solutions. Demonstrates strong stakeholder management skills, securing buy-in and collaboration More ❯
customer-facing teams, vendors and Go-To-Market teams. The role involves leading a team globally collaborating with various stakeholders to implement innovative cost-saving solutions and optimize endpoint management strategies globally. Key Responsibilities Manage the overall P&L for the Global End Point Operations Accountable for achieving delivery goals (customer specific SLA and KPIs) in large and complex … ensure alignment with organizational goals Foster a high-performing team culture through effective coaching, trust, and accountability, ensuring transparency and ethical conduct Create and implement strategies to improve vulnerability management and ensure compliance with global security standards Strong experience in Microsoft Azure Cloud within M365 stack on Intune, Endpoint manager, Office 365, Collaboration tools etc., Experience management tool … and industry specialists Establish career paths, training and engagement of people in their respective domains as well as cross functional Resource hiring/alignment to projects Drive evergreen and releasemanagement process to keep the organization up to date Drive technology roadmap for clients and future state of operations Drive client satisfaction using continuous service improvements in technology More ❯
strategic and technical roadmap that ensures long-term scalability and superior customer experience. Key responsibilities: Roadmap Ownership: Develop and manage the product roadmap in alignment with business goals. Stakeholder Management: Align with executives, marketing, design, and engineering teams. Technical Feasibility Analysis: Evaluate the technical impact of feature requests and roadmap items. Backlog Grooming & Requirements Writing: Write detailed technical user … stories and acceptance criteria. Release Planning: Coordinate technical releases with dev, QA, and DevOps teams. Integration & API Oversight: Work closely on backend integrations and external service dependencies. Platform Performance Optimization: Focus on app performance, crash analytics, and technical debt. Technical Roadmap Contribution: Support planning with a focus on scalability and long-term health. Sprint Planning Support: Act as a … bridge between engineering and product leadership for sprint execution. Mobile Application Development Lifecycle Management: Proven experience managing mobile applications projects end-to-end Mobile ReleaseManagement Knowledge: Solid understanding of the release process to App Store & Google Play Store, phased rollout, A/B testing, and ensuring smooth, successful deployments of our apps to customers Tooling More ❯