23 of 23 Remedy ITSM Jobs in England

Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and … Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise … practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM Certification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For More ❯

citizen services. They're looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You'll design, develop, and maintain applications within the … BMC Remedy ITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you'll collaborate with … automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business More ❯

citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the … BMC Remedy ITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you’ll collaborate with … automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business More ❯

citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the … BMC Remedy ITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you’ll collaborate with … automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business More ❯

citizen services. They’re looking for an experienced Remedy Developer to join a secure transformation project. This is a niche opportunity for a specialist with strong BMC Remedy experience to help design, build and enhance enterprise-level ITSM platforms in a highly secure environment. The Role You’ll design, develop, and maintain applications within the … BMC Remedy ITSM suite , supporting key ITSM modules such as Incident, Problem, Change, and Asset Management. Working as part of a multi-disciplinary team, you’ll collaborate with … automation engineers and technical leads to integrate Remedy with wider enterprise platforms and continuously improve system performance and user experience. Key Responsibilities Design, develop, and customise BMC Remedy applications, workflows, forms, and integrations. Configure and maintain ITSM modules, troubleshooting issues and optimising performance. Collaborate with internal teams to align Remedy functionality with business More ❯

role in a greenfield department. A brilliant opportunity The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options More ❯

role in a greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options More ❯

Good diligence Be flexible to a rapidly changing environment. Dell & HP Desktop product knowledge required. Strong Microsoft Excel skills, VLOOKUP and data searching and input skills. Remedy ITSM/Service Now experience. Experience with managing stock and guardian/custodianship mindset. About us We are a leading independent technology and services provider, trusted by large corporate and More ❯

including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause More ❯

to-end IT service operating models aligned with ITIL Drive maturity assessments, gap analyses, and roadmap creation Collaborate with stakeholders to embed ITIL-aligned practices across product teams Enhance ITSM tooling (ServiceNow, Remedy, Jira) to support continuous improvement Define metrics that matter-service performance, customer satisfaction, and compliance Champion change through clear communication and stakeholder engagement What … You Bring: ITIL v4 (or v3) certification and deep knowledge of service management principles Proven experience designing and improving ITSM capabilities Hands-on expertise with ITSM tools like ServiceNow, Remedy, or Jira Experience working in product-centric environments Strong documentation and communication skills Ability to build operating models, process flows, and governance frameworks Why Join Us More ❯

end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting More ❯

end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting More ❯

Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship management Be the primary point of … to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM processes Support risk management and compliance reporting Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles Requirements for the role: No formal qualifications required but … desirable Customer service Strong interpersonal and communication skills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service delivery frameworks Ability to align IT services to business outcomes Basic knowledge of Microsoft 365, Office and Azure Awareness of Microsoft and Office licensing Relationship management More ❯

Account & Customer Relationship Manager. You will build strong customer relationships, make sure IT services align with business needs and drive value through service reviews and continuous improvement within an ITSM framework. This suits someone with solid customer-facing or sales experience who enjoys translating service performance into clear outcomes. Key responsibilities: Customer relationship management Be the primary point of … to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis Governance and compliance Work in line with ITIL and ITSM processes Support risk management and compliance reporting Help maintain relevant accreditations such as Cyber Essentials and NCSC Cloud Security Principles Requirements for the role: No formal qualifications required but … desirable Customer service Strong interpersonal and communication skills Ability to explain technical topics to non-technical audiences Confidence presenting service reports and plans Business and technical acumen Understanding of ITSM principles and service delivery frameworks Ability to align IT services to business outcomes Basic knowledge of Microsoft 365, Office and Azure Awareness of Microsoft and Office licensing Relationship management More ❯

for the M365 tenant migration and Windows 11 upgrade. Engage with programme, technical, and operations teams to ensure new/changed services are fully documented, supportable, and aligned to ITSM best practices. Conduct impact assessments and readiness reviews across technical, process, and people dimensions. Develop and maintain Service Design Packages and Service Transition plans. Facilitate workshops with Service Owners … transition for Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM toolsets (ServiceNow, Remedy, or equivalent). Excellent stakeholder engagement and communication skills, bridging technical and operational teams. Experience delivering in M&A or complex migration environments. Disclaimer More ❯

to-end IT service operating models. Assess and enhance ITIL-aligned service practices and maturity. Define metrics to track service performance and customer satisfaction. Support improvement and adoption of ITSM tooling (e.g. ServiceNow, Remedy, Jira SM). Develop governance, process flows, and documentation for service design. Drive continual improvement and enable organisational change through engagement and communication. … Skills & Experience ITIL v4 (or v3) certification. Proven experience designing or improving ITSM frameworks. Hands-on experience with ITSM tools (ServiceNow preferred). Strong stakeholder management and communication skills. Experience working with or within product teams in Agile environments. Active SC clearance More ❯

IT Service Management, ideally within legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills Calm under pressure, highly organised, and confident leading in fast-paced environments Strong reporting More ❯

enterprise technology investments.At DXC Technology we have an exciting opportunity for an experienced Integration Solutions (IS) Service Line Architect (SLA). You will possess a digital orientation to modern ITSM tools and End-to-End Service (Management) Delivery and pre-sales expertise needed to lead the design, development, and delivery of compelling solutions. You are responsible for acting as … the offering specialist in the solution team to cover the related set of DXC Offerings & Capabilities across DXC Platform X, Enterprise Service Management (ESM), Service Integration & Management (SIAM) and ITSM Tool Integrations within a pursuit. The IS SLA also focuses on solutioning and providing technical sales support ensuring that the response integrates with the overall solution. You manage all … with a customer, able to listen and guide a technical discussion, able to clearly articulate complex topics. Proven track record with IT customers Extensive knowledge and experience with modern ITSM tools, ITIL and API technologies, solutions, and architectures. Experience in the integration and proposal of 3rd party suppliers/products. Able to work with and manage customized solutions and More ❯

CAB meetings, ensuring controlled and effective change execution.• Collaborate with stakeholders across IT and business functions to design scalable, compliant, and well-documented services.• Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years’ experience in IT Service Management, with at least 3 years in a leadership or … managerial capacity.• Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management.• Strong understanding of risk management, compliance, and governance frameworks.• Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent.• ITIL v4 Foundation (required); advanced ITIL certifications highly desirable.• Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham More ❯

years in a leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management More ❯

managing projects; preferably with multi-disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience IT Service Management (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers and common operating systems The ability … be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with diverse personalities—mature—flexible High More ❯

managing projects; preferably with multi-disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience IT Service Management (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers and common operating systems The ability … be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with diverse personalities—mature—flexible High More ❯

managing projects; preferably with multi-disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience IT Service Management (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers and common operating systems The ability … be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with diverse personalities—mature—flexible High More ❯